{ "meta": { "templateCredsSetupCompleted": true }, "nodes": [ { "id": "1929aeb3-feab-43a0-b755-680568c9e239", "name": "Parse Request Data", "type": "n8n-nodes-base.code", "position": [ -576, 608 ], "parameters": { "jsCode": "// Parse maintenance request form data\nconst formData = $input.first().json;\n\nreturn {\n json: {\n requestId: formData.submissionID || 'REQ-' + Date.now(),\n tenantName: formData.tenantName || formData.q3_tenantName,\n tenantEmail: formData.tenantEmail || formData.q4_tenantEmail,\n tenantPhone: formData.tenantPhone || formData.q5_tenantPhone,\n unitNumber: formData.unitNumber || formData.q6_unitNumber,\n propertyAddress: formData.propertyAddress || formData.q7_propertyAddress,\n issueDescription: formData.issueDescription || formData.q8_issueDescription,\n urgencyLevel: formData.urgencyLevel || formData.q9_urgencyLevel || 'normal',\n photoUrl: formData.photoUrl || formData.q10_photo,\n accessInstructions: formData.accessInstructions || formData.q11_accessInstructions,\n preferredContactMethod: formData.preferredContactMethod || formData.q12_preferredContactMethod || 'email',\n submittedAt: new Date().toISOString(),\n status: 'new'\n }\n};" }, "typeVersion": 2 }, { "id": "abcf8b09-1c79-49d7-8207-7896070bc9a0", "name": "AI Maintenance Analysis", "type": "@n8n/n8n-nodes-langchain.agent", "position": [ -304, 800 ], "parameters": { "text": "=You are an expert property maintenance analyst. Analyze this maintenance request and provide comprehensive categorization and recommendations.\n\n**Request Details:**\n- Unit Number: {{ $json.unitNumber }}\n- Tenant: {{ $json.tenantName }}\n- Urgency Level (Tenant-Reported): {{ $json.urgencyLevel }}\n- Issue Description: {{ $json.issueDescription }}\n\n**Access Instructions:**\n{{ $json.accessInstructions }}\n\nProvide a detailed analysis in JSON format:\n{\n \"issueCategory\": {\n \"primary\": \"plumbing|electrical|hvac|appliance|structural|pest_control|lockout|general_repair|other\",\n \"secondary\": [\"specific sub-categories\"],\n \"confidence\": 0-100\n },\n \"priorityAssessment\": {\n \"level\": \"emergency|urgent|high|normal|low\",\n \"reasoning\": \"why this priority was assigned\",\n \"keywords_detected\": [\"emergency keywords found\"],\n \"safety_concern\": true|false,\n \"habitability_issue\": true|false\n },\n \"estimatedComplexity\": {\n \"level\": \"simple|moderate|complex|major\",\n \"estimated_hours\": number,\n \"requires_specialist\": true|false\n },\n \"recommendedVendor\": {\n \"type\": \"plumber|electrician|hvac_tech|handyman|locksmith|pest_control|general_contractor\",\n \"urgency\": \"emergency_dispatch|same_day|within_24h|within_48h|scheduled\",\n \"specialization_needed\": \"specific expertise if required\"\n },\n \"cost_estimate\": {\n \"range\": \"$min - $max\",\n \"factors\": [\"cost factors to consider\"]\n },\n \"tenant_communication\": {\n \"initial_response\": \"message to send tenant immediately\",\n \"estimated_resolution\": \"timeframe estimate\",\n \"temporary_solutions\": [\"interim fixes tenant can do\"]\n },\n \"safety_protocols\": [\n \"safety step 1\",\n \"safety step 2\"\n ],\n \"recurring_issue_check\": {\n \"likely_recurring\": true|false,\n \"warranty_applicable\": true|false,\n \"preventive_recommendation\": \"suggestion to prevent future issues\"\n },\n \"contractor_instructions\": [\n \"specific instruction 1\",\n \"specific instruction 2\",\n \"what to bring/check\"\n ],\n \"legal_compliance\": {\n \"urgent_legal_requirement\": true|false,\n \"habitability_law_concern\": true|false,\n \"documentation_needed\": \"what needs to be documented\"\n }\n}", "options": { "systemMessage": "You are an expert property maintenance coordinator with 20+ years of experience in residential and commercial property management. You understand emergency protocols, vendor capabilities, legal requirements, and cost optimization." }, "promptType": "define", "hasOutputParser": true }, "typeVersion": 1.6 }, { "id": "2f21e918-270c-481d-870c-bff0576ec812", "name": "Extract AI Response", "type": "n8n-nodes-base.set", "position": [ 64, 480 ], "parameters": { "options": {}, "assignments": { "assignments": [ { "id": "aiAnalysis", "name": "aiAnalysis", "type": "string", "value": "={{ $json.output }}" } ] } }, "typeVersion": 3.3 }, { "id": "fc2f820d-a761-4960-8617-5ef22110be24", "name": "Merge AI Analysis", "type": "n8n-nodes-base.code", "position": [ 320, 480 ], "parameters": { "jsCode": "// Merge AI analysis with request data\nconst requestData = $input.first().json;\nconst aiAnalysisRaw = requestData.aiAnalysis;\n\n// Parse AI analysis\nlet aiAnalysis;\ntry {\n aiAnalysis = JSON.parse(aiAnalysisRaw);\n} catch (e) {\n // Fallback if parsing fails\n aiAnalysis = {\n issueCategory: {\n primary: 'general_repair',\n secondary: ['maintenance'],\n confidence: 60\n },\n priorityAssessment: {\n level: 'normal',\n reasoning: 'Standard maintenance request',\n keywords_detected: [],\n safety_concern: false,\n habitability_issue: false\n },\n estimatedComplexity: {\n level: 'moderate',\n estimated_hours: 2,\n requires_specialist: false\n },\n recommendedVendor: {\n type: 'handyman',\n urgency: 'within_24h',\n specialization_needed: 'General repair'\n },\n cost_estimate: {\n range: '$100 - $300',\n factors: ['Labor', 'Materials']\n },\n tenant_communication: {\n initial_response: 'We have received your request and are assigning a technician.',\n estimated_resolution: '24-48 hours',\n temporary_solutions: []\n },\n safety_protocols: ['Standard safety procedures'],\n recurring_issue_check: {\n likely_recurring: false,\n warranty_applicable: false,\n preventive_recommendation: 'Regular maintenance'\n },\n contractor_instructions: ['Assess issue', 'Provide quote if major repair needed'],\n legal_compliance: {\n urgent_legal_requirement: false,\n habitability_law_concern: false,\n documentation_needed: 'Before/after photos'\n }\n };\n}\n\n// Determine work order priority\nconst priorityMap = {\n 'emergency': 1,\n 'urgent': 2,\n 'high': 3,\n 'normal': 4,\n 'low': 5\n};\n\n// Select contractor based on vendor type\nconst contractorDatabase = {\n 'plumber': { name: 'QuickFix Plumbing', phone: '+1-555-PLUMB', email: 'user@example.com' },\n 'electrician': { name: 'Bright Spark Electric', phone: '+1-555-SPARK', email: 'user@example.com' },\n 'hvac_tech': { name: 'Cool Breeze HVAC', phone: '+1-555-HVAC1', email: 'user@example.com' },\n 'handyman': { name: 'All-Fix Handyman', phone: '+1-555-FIX-IT', email: 'user@example.com' },\n 'locksmith': { name: '24/7 Locksmith', phone: '+1-555-LOCKS', email: 'user@example.com' },\n 'pest_control': { name: 'No-Bug Pest Control', phone: '+1-555-BUGS0', email: 'user@example.com' },\n 'general_contractor': { name: 'BuildRight Contractors', phone: '+1-555-BUILD', email: 'user@example.com' }\n};\n\nconst vendorType = aiAnalysis.recommendedVendor.type;\nconst contractor = contractorDatabase[vendorType] || contractorDatabase['handyman'];\n\nreturn {\n json: {\n ...requestData,\n issueCategory: aiAnalysis.issueCategory.primary,\n subCategories: aiAnalysis.issueCategory.secondary,\n aiConfidence: aiAnalysis.issueCategory.confidence,\n finalPriority: aiAnalysis.priorityAssessment.level,\n priorityNumber: priorityMap[aiAnalysis.priorityAssessment.level] || 4,\n priorityReasoning: aiAnalysis.priorityAssessment.reasoning,\n keywordsDetected: aiAnalysis.priorityAssessment.keywords_detected,\n safetyConcern: aiAnalysis.priorityAssessment.safety_concern,\n habitabilityIssue: aiAnalysis.priorityAssessment.habitability_issue,\n complexity: aiAnalysis.estimatedComplexity.level,\n estimatedHours: aiAnalysis.estimatedComplexity.estimated_hours,\n requiresSpecialist: aiAnalysis.estimatedComplexity.requires_specialist,\n vendorType: vendorType,\n vendorUrgency: aiAnalysis.recommendedVendor.urgency,\n specialization: aiAnalysis.recommendedVendor.specialization_needed,\n costEstimate: aiAnalysis.cost_estimate.range,\n costFactors: aiAnalysis.cost_estimate.factors,\n tenantMessage: aiAnalysis.tenant_communication.initial_response,\n estimatedResolution: aiAnalysis.tenant_communication.estimated_resolution,\n temporarySolutions: aiAnalysis.tenant_communication.temporary_solutions,\n safetyProtocols: aiAnalysis.safety_protocols,\n likelyRecurring: aiAnalysis.recurring_issue_check.likely_recurring,\n warrantyApplicable: aiAnalysis.recurring_issue_check.warranty_applicable,\n preventiveRecommendation: aiAnalysis.recurring_issue_check.preventive_recommendation,\n contractorInstructions: aiAnalysis.contractor_instructions,\n legalUrgent: aiAnalysis.legal_compliance.urgent_legal_requirement,\n habitabilityLaw: aiAnalysis.legal_compliance.habitability_law_concern,\n documentationNeeded: aiAnalysis.legal_compliance.documentation_needed,\n assignedContractor: contractor.name,\n contractorPhone: contractor.phone,\n contractorEmail: contractor.email,\n workOrderNumber: 'WO-' + Date.now(),\n aiSummary: `${aiAnalysis.issueCategory.primary} issue - ${aiAnalysis.priorityAssessment.level} priority. ${aiAnalysis.priorityAssessment.reasoning}`\n }\n};" }, "typeVersion": 2 }, { "id": "4e267be8-b8a5-46de-9598-303dbe3e0481", "name": "Is Emergency?", "type": "n8n-nodes-base.if", "position": [ 624, 352 ], "parameters": { "options": {}, "conditions": { "options": { "version": 1, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "or", "conditions": [ { "id": "condition1", "operator": { "type": "string", "operation": "equals" }, "leftValue": "={{ $json.finalPriority }}", "rightValue": "emergency" } ] } }, "typeVersion": 2 }, { "id": "43d6ddfb-7629-4fa2-86bd-1bc09f3a953c", "name": "Emergency Email to Contractor", "type": "n8n-nodes-base.gmail", "position": [ 1008, 512 ], "parameters": { "sendTo": "={{ $json.contractorEmail }}", "message": "=\ud83d\udea8 EMERGENCY MAINTENANCE REQUEST\n\nWork Order: {{ $json.workOrderNumber }}\nPriority: EMERGENCY\nCategory: {{ $json.issueCategory }}\n\n\ud83d\udccd PROPERTY DETAILS:\nAddress: {{ $json.propertyAddress }}\nUnit: {{ $json.unitNumber }}\n\n\ud83d\udc64 TENANT CONTACT:\nName: {{ $json.tenantName }}\nPhone: {{ $json.tenantPhone }}\nEmail: {{ $json.tenantEmail }}\nPreferred Contact: {{ $json.preferredContactMethod }}\n\n\ud83d\udd27 ISSUE DESCRIPTION:\n{{ $json.issueDescription }}\n\n\ud83e\udd16 AI ANALYSIS:\nCategory: {{ $json.issueCategory }}\nComplexity: {{ $json.complexity }}\nEstimated Hours: {{ $json.estimatedHours }}\nCost Estimate: {{ $json.costEstimate }}\n\n\u26a0\ufe0f PRIORITY ASSESSMENT:\n{{ $json.priorityReasoning }}\nSafety Concern: {{ $json.safetyConcern ? 'YES \u26a0\ufe0f' : 'No' }}\nHabitability Issue: {{ $json.habitabilityIssue ? 'YES - URGENT' : 'No' }}\n\n\ud83d\udd11 ACCESS INSTRUCTIONS:\n{{ $json.accessInstructions }}\n\n\ud83d\udccb CONTRACTOR INSTRUCTIONS:\n{{ $json.contractorInstructions.map((inst, i) => (i + 1) + '. ' + inst).join('\\n') }}\n\n\ud83d\udee1\ufe0f SAFETY PROTOCOLS:\n{{ $json.safetyProtocols.map((protocol, i) => (i + 1) + '. ' + protocol).join('\\n') }}\n\n\ud83d\udcf8 PHOTO: {{ $json.photoUrl || 'No photo provided' }}\n\n\u23f1\ufe0f RESPONSE REQUIRED: IMMEDIATE\nEstimated Resolution: {{ $json.estimatedResolution }}\n\n\ud83d\udcdd DOCUMENTATION REQUIRED:\n{{ $json.documentationNeeded }}\n\n{{ $json.legalUrgent ? '\u2696\ufe0f LEGAL COMPLIANCE URGENT - This repair may be legally required under habitability laws.' : '' }}\n\nPlease respond immediately with ETA.\n\nProperty Management Team\n---\nThis is an AI-enhanced emergency dispatch", "options": {}, "subject": "=\ud83d\udea8 EMERGENCY WORK ORDER - {{ $json.workOrderNumber }}" }, "credentials": { "gmailOAuth2": { "name": "" } }, "typeVersion": 2.1 }, { "id": "ea9fd8e1-825f-4438-9fc5-46900019e0bc", "name": "Standard Email to Contractor", "type": "n8n-nodes-base.gmail", "position": [ 1008, 800 ], "parameters": { "sendTo": "={{ $json.contractorEmail }}", "message": "=\ud83d\udccb MAINTENANCE WORK ORDER\n\nWork Order: {{ $json.workOrderNumber }}\nPriority: {{ $json.finalPriority.toUpperCase() }}\nCategory: {{ $json.issueCategory }}\nRequested: {{ $json.submittedAt }}\n\n\ud83d\udccd PROPERTY DETAILS:\nAddress: {{ $json.propertyAddress }}\nUnit: {{ $json.unitNumber }}\n\n\ud83d\udc64 TENANT CONTACT:\nName: {{ $json.tenantName }}\nPhone: {{ $json.tenantPhone }}\nEmail: {{ $json.tenantEmail }}\nPreferred Contact: {{ $json.preferredContactMethod }}\n\n\ud83d\udd27 ISSUE DESCRIPTION:\n{{ $json.issueDescription }}\n\n\ud83e\udd16 AI ANALYSIS:\nCategory: {{ $json.issueCategory }} ({{ $json.subCategories.join(', ') }})\nConfidence: {{ $json.aiConfidence }}%\nComplexity: {{ $json.complexity }}\nEstimated Hours: {{ $json.estimatedHours }}\nCost Estimate: {{ $json.costEstimate }}\nSpecialization: {{ $json.specialization }}\n\n\ud83d\udca1 AI INSIGHTS:\n{{ $json.aiSummary }}\n\n\ud83d\udd11 ACCESS INSTRUCTIONS:\n{{ $json.accessInstructions }}\n\n\ud83d\udccb CONTRACTOR INSTRUCTIONS:\n{{ $json.contractorInstructions.map((inst, i) => (i + 1) + '. ' + inst).join('\\n') }}\n\n\ud83d\udee1\ufe0f SAFETY PROTOCOLS:\n{{ $json.safetyProtocols.map((protocol, i) => (i + 1) + '. ' + protocol).join('\\n') }}\n\n\ud83d\udcf8 PHOTO: {{ $json.photoUrl || 'No photo provided' }}\n\n\u23f1\ufe0f TARGET RESPONSE TIME: {{ $json.vendorUrgency }}\nEstimated Resolution: {{ $json.estimatedResolution }}\n\n\ud83d\udcdd DOCUMENTATION REQUIRED:\n{{ $json.documentationNeeded }}\n- Before photos\n- After photos\n- Parts/materials used\n- Time spent\n- Any additional issues found\n\n{{ $json.warrantyApplicable ? '\ud83d\udd27 WARRANTY CHECK: This may be under warranty - please verify before proceeding.' : '' }}\n\n{{ $json.likelyRecurring ? '\ud83d\udd04 RECURRING ISSUE ALERT: Similar issues may have been reported. Check history.' : '' }}\n\n\ud83d\udca1 PREVENTIVE RECOMMENDATION:\n{{ $json.preventiveRecommendation }}\n\nPlease confirm receipt and provide ETA.\n\nBest regards,\nProperty Management Team\n\n---\nThis work order was generated using AI analysis for optimal routing and prioritization.", "options": {}, "subject": "=Work Order: {{ $json.workOrderNumber }} - {{ $json.issueCategory }}" }, "credentials": { "gmailOAuth2": { "name": "" } }, "typeVersion": 2.1 }, { "id": "06d7272f-ee56-4acd-9731-344995d4e56e", "name": "Send Tenant Confirmation", "type": "n8n-nodes-base.gmail", "position": [ 1344, 480 ], "parameters": { "sendTo": "={{ $('Jotform Trigger').item.json['tenant Email'] }}", "message": "=Hi, {{ $('Jotform Trigger').item.json['tenant Name'].first }}\n\nThank you for submitting your maintenance request. We've received your report and are taking immediate action.\n\n\ud83d\udccb **Your Request Details:**\nRequest ID: {{ $json.requestId }}\nUnit: {{ $json.unitNumber }}\nIssue: {{ $json.issueCategory }}\nPriority: {{ $json.finalPriority.toUpperCase() }}\n\n\ud83e\udd16 **AI Analysis Results:**\n{{ $json.tenantMessage }}\n\n\ud83d\udd27 **What's Happening Next:**\n\u2022 A {{ $json.vendorType.replace('_', ' ') }} has been assigned\n\u2022 Contractor: {{ $json.assignedContractor }}\n\u2022 Expected Response: {{ $json.vendorUrgency.replace('_', ' ') }}\n\u2022 Estimated Resolution: {{ $json.estimatedResolution }}\n\u2022 Cost Estimate: {{ $json.costEstimate }}\n\n{{ $json.temporarySolutions.length > 0 ? '\ud83d\udca1 **Temporary Solutions (while you wait):**\\n' + $json.temporarySolutions.map((sol, i) => (i + 1) + '. ' + sol).join('\\n') + '\\n\\n' : '' }}\n\n{{ $json.safetyConcern ? '\u26a0\ufe0f **SAFETY NOTICE:**\\nThis issue involves a potential safety concern. ' + ($json.finalPriority === 'emergency' ? 'A contractor has been dispatched immediately.' : 'Please follow any safety precautions mentioned.') + '\\n\\n' : '' }}\n\n{{ $json.habitabilityIssue ? '\ud83c\udfe0 **IMPORTANT:**\\nThis issue affects the habitability of your unit. We are prioritizing this repair to ensure your home remains safe and comfortable.\\n\\n' : '' }}\n\n\ud83d\udcf1 **Need Immediate Help?**\n{{ $json.finalPriority === 'emergency' ? 'For this emergency, contact us directly at: (555) 123-4567\\n\\n' : 'If the situation worsens, call our emergency line: (555) 123-4567\\n\\n' }}\n\n\ud83d\udcf8 **Documentation:**\nWe've received your photo and it's been shared with the contractor. They will document the repair process with before/after photos.\n\n\ud83d\udd14 **Updates:**\nYou'll receive updates when:\n\u2022 The contractor confirms their ETA\n\u2022 Work begins\n\u2022 Work is completed\n\u2022 Follow-up is needed\n\n{{ $json.likelyRecurring ? '\ud83d\udcca **Note:** Our system detected this may be related to previous issues. We\\'re investigating to prevent future occurrences.\\n\\n' : '' }}\n\nThank you for your patience. We're committed to resolving this quickly and professionally.\n\nBest regards,\nYour Property Management Team\n\n---\nRequest tracked by AI-powered maintenance system\nWork Order: {{ $json.workOrderNumber }}", "options": {}, "subject": "=\u2705 Maintenance Request Received - {{ $('Parse Request Data').item.json.requestId }}" }, "credentials": { "gmailOAuth2": { "name": "" } }, "typeVersion": 2.1 }, { "id": "32332f95-bac9-40ae-88f5-4a29053b7469", "name": "Log to Google Sheets", "type": "n8n-nodes-base.googleSheets", "position": [ 1744, 560 ], "parameters": { "columns": { "value": { "photo Url": "={{ $('Jotform Trigger').item.json['photo Url'] }}", "client Name": "={{ $('Jotform Trigger').item.json['tenant Name'].first }}", "unit Number": "={{ $('Jotform Trigger').item.json['unit Number'] }}", "tenant Email": "={{ $('Jotform Trigger').item.json['tenant Email'] }}", "tenant Phone": "={{ $('Jotform Trigger').item.json['tenant Phone'].full }}", "urgency Level": "={{ $('Jotform Trigger').item.json['urgency Level'] }}", "property Address": "={{ $('Jotform Trigger').item.json['property Address'] }}", "issue Description": "={{ $('Jotform Trigger').item.json['issue Description'] }}", "access Instructions": "={{ $('Jotform Trigger').item.json['access Instructions'] }}", "preferred Contact Method": "={{ $('Jotform Trigger').item.json['preferred Contact Method'] }}" }, "schema": [ { "id": "client Name", "type": "string", "display": true, "removed": false, "required": false, "displayName": "client Name", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "tenant Phone", "type": "string", "display": true, "removed": false, "required": false, "displayName": "tenant Phone", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "tenant Email", "type": "string", "display": true, "removed": false, "required": false, "displayName": "tenant Email", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "unit Number", "type": "string", "display": true, "removed": false, "required": false, "displayName": "unit Number", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "property Address", "type": "string", "display": true, "removed": false, "required": false, "displayName": "property Address", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "issue Description", "type": "string", "display": true, "removed": false, "required": false, "displayName": "issue Description", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "urgency Level", "type": "string", "display": true, "removed": false, "required": false, "displayName": "urgency Level", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "photo Url", "type": "string", "display": true, "removed": false, "required": false, "displayName": "photo Url", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "access Instructions", "type": "string", "display": true, "removed": false, "required": false, "displayName": "access Instructions", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "preferred Contact Method", "type": "string", "display": true, "removed": false, "required": false, "displayName": "preferred Contact Method", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "id", "type": "string", "display": true, "removed": true, "required": false, "displayName": "id", "defaultMatch": true, "canBeUsedToMatch": true }, { "id": "threadId", "type": "string", "display": true, "removed": true, "required": false, "displayName": "threadId", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "labelIds", "type": "string", "display": true, "removed": true, "required": false, "displayName": "labelIds", "defaultMatch": false, "canBeUsedToMatch": true } ], "mappingMode": "defineBelow", "matchingColumns": [ "tenant Email" ], "attemptToConvertTypes": false, "convertFieldsToString": false }, "options": {}, "operation": "appendOrUpdate", "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1-QwkdSMflsGtVCJEWvDnjT65cSzwv9CdQ3Stfv4ywtw/edit#gid=0", "cachedResultName": "Sheet1" }, "documentId": { "__rl": true, "mode": "list", "value": "1-QwkdSMflsGtVCJEWvDnjT65cSzwv9CdQ3Stfv4ywtw", "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1-QwkdSMflsGtVCJEWvDnjT65cSzwv9CdQ3Stfv4ywtw/edit?usp=drivesdk", "cachedResultName": "property " } }, "credentials": { "googleSheetsOAuth2Api": { "name": "" } }, "typeVersion": 4.4 }, { "id": "e6d7a830-a24f-41b1-a48f-9d6c828e7c5e", "name": "Track Recurring Issues", "type": "n8n-nodes-base.googleSheets", "position": [ 1760, 768 ], "parameters": { "columns": { "value": {}, "schema": [], "mappingMode": "autoMapInputData", "matchingColumns": [ "unitNumber", "issueCategory" ], "attemptToConvertTypes": false, "convertFieldsToString": false }, "options": {}, "operation": "appendOrUpdate", "sheetName": { "__rl": true, "mode": "list", "value": 106049282, "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1-QwkdSMflsGtVCJEWvDnjT65cSzwv9CdQ3Stfv4ywtw/edit#gid=106049282", "cachedResultName": "Recurring issue" }, "documentId": { "__rl": true, "mode": "list", "value": "1-QwkdSMflsGtVCJEWvDnjT65cSzwv9CdQ3Stfv4ywtw", "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1-QwkdSMflsGtVCJEWvDnjT65cSzwv9CdQ3Stfv4ywtw/edit?usp=drivesdk", "cachedResultName": "property " } }, "credentials": { "googleSheetsOAuth2Api": { "name": "" } }, "typeVersion": 4.4 }, { "id": "d673125a-f88e-4e8a-a45e-1cf23b70f614", "name": "Sticky Note", "type": "n8n-nodes-base.stickyNote", "position": [ -992, 320 ], "parameters": { "width": 304, "height": 832, "content": "\ud83d\udce9 **TRIGGER: Maintenance Request**\n\nCaptures tenant maintenance requests via Jotform:\n\n**Required Fields:**\n\u2022 Tenant name, email, phone\n\u2022 Unit number & property address\n\u2022 Issue description (long text)\n\u2022 Urgency level (dropdown)\n\u2022 Photo upload\n\u2022 Access instructions\n\u2022 Preferred contact method\n\n**Form Setup:**\nCreate form at [JotForm](https://www.jotform.com/?partner=mediajade)\n\n**Field Types:**\n- Single line text\n- Email\n- Phone number\n- Long text (description)\n- Dropdown (urgency: emergency, urgent, normal)\n- File upload (photo)\n- Textarea (access info)" }, "typeVersion": 1 }, { "id": "4d97a799-fa71-4e7e-823c-be6b88b13659", "name": "Sticky Note1", "type": "n8n-nodes-base.stickyNote", "position": [ -688, 128 ], "parameters": { "width": 256, "height": 608, "content": "\ud83e\uddfe **PARSE REQUEST DATA**\n\nNormalizes maintenance request from Jotform.\n\nHandles various field formats and creates standardized request object.\n\nGenerates unique request ID for tracking." }, "typeVersion": 1 }, { "id": "93b4e207-6c42-4b6f-8623-38749370d67a", "name": "Sticky Note2", "type": "n8n-nodes-base.stickyNote", "position": [ -384, -64 ], "parameters": { "width": 368, "height": 880, "content": "\ud83e\udd16 **AI MAINTENANCE ANALYSIS**\n\n**Advanced AI Agent categorizes and prioritizes:**\n\n\u2705 **Issue Categorization**\n- Primary category (plumbing, electrical, HVAC, etc.)\n- Secondary sub-categories\n- Confidence scoring\n\n\u2705 **Priority Assessment**\n- Emergency keywords detection\n- Safety concern flagging\n- Habitability issue identification\n- Legal compliance checking\n\n\u2705 **Vendor Recommendation**\n- Optimal contractor type\n- Required specialization\n- Urgency level for dispatch\n\n\u2705 **Complexity Analysis**\n- Simple/moderate/complex/major\n- Estimated hours\n- Specialist requirement\n\n\u2705 **Cost Estimation**\n- Budget range\n- Cost factors\n\n\u2705 **Smart Communication**\n- Tenant messaging\n- Contractor instructions\n- Safety protocols\n\n\u2705 **Preventive Intelligence**\n- Recurring issue detection\n- Warranty applicability\n- Prevention recommendations\n\n**AI Model:** GPT-4 for accuracy" }, "typeVersion": 1 }, { "id": "e4aef349-fe72-408c-ac54-821a48b12a2a", "name": "Sticky Note3", "type": "n8n-nodes-base.stickyNote", "position": [ 16, 304 ], "parameters": { "width": 208, "height": 240, "content": "\ud83d\udd17 **EXTRACT AI RESPONSE**\n\nExtracts structured JSON from AI Agent.\n\nPrepares data for merging with request details." }, "typeVersion": 1 }, { "id": "cc77d5b4-9487-47e3-aa42-956cf9654705", "name": "Sticky Note4", "type": "n8n-nodes-base.stickyNote", "position": [ 240, 32 ], "parameters": { "width": 288, "height": 560, "content": "\ud83e\udde9 **MERGE AI ANALYSIS**\n\n**Intelligent data fusion:**\n\n\u2022 Combines request with AI insights\n\u2022 Selects appropriate contractor from database\n\u2022 Generates work order number\n\u2022 Calculates priority scores\n\u2022 Handles parsing errors gracefully\n\n**Contractor Database:**\n- Plumber\n- Electrician\n- HVAC Technician\n- Handyman\n- Locksmith\n- Pest Control\n- General Contractor\n\nEach with contact details for auto-routing!" }, "typeVersion": 1 }, { "id": "62884b2a-6dad-4ffe-b366-6e9f8b392b4e", "name": "Sticky Note5", "type": "n8n-nodes-base.stickyNote", "position": [ 544, 48 ], "parameters": { "width": 304, "height": 400, "content": "\u26a1 **EMERGENCY ROUTING**\n\nChecks if issue is emergency priority.\n\n**TRUE:** Sends urgent dispatch email\n**FALSE:** Sends standard work order\n\nEmergency emails include:\n- Immediate response required\n- Safety protocols highlighted\n- Legal compliance notices\n- Direct phone contact" }, "typeVersion": 1 }, { "id": "dda2bd81-b8db-43f6-84f6-fdfb841caecc", "name": "Sticky Note6", "type": "n8n-nodes-base.stickyNote", "position": [ 896, 16 ], "parameters": { "width": 304, "height": 640, "content": "\ud83d\udce7 **CONTRACTOR DISPATCH**\n\n**Emergency Email:**\n\ud83d\udea8 Immediate attention required\n- All critical details\n- Safety protocols\n- Legal compliance notes\n- Requires immediate ETA response\n\n**Standard Work Order:**\n\ud83d\udccb Comprehensive work order\n- Complete AI analysis\n- Contractor instructions\n- Documentation requirements\n- Preventive recommendations\n\nBoth include:\n- Tenant contact info\n- Access instructions\n- Photo links\n- Cost estimates\n- AI insights" }, "typeVersion": 1 }, { "id": "35e4f6d8-065e-43a3-9a5b-c9777c106dfd", "name": "Sticky Note7", "type": "n8n-nodes-base.stickyNote", "position": [ 1248, 16 ], "parameters": { "width": 304, "height": 640, "content": "\u2709\ufe0f **TENANT CONFIRMATION**\n\n**Professional acknowledgment email:**\n\n\u2705 Request received confirmation\n\u2705 AI analysis summary\n\u2705 Assigned contractor details\n\u2705 Estimated timeline\n\u2705 Temporary solutions (if applicable)\n\u2705 Safety notices (if relevant)\n\u2705 Habitability alerts (if urgent)\n\u2705 Emergency contact info\n\u2705 Update schedule\n\n**Dynamic Content:**\n- Emergency vs standard messaging\n- Safety warnings when flagged\n- Temp solutions from AI\n- Recurring issue notifications\n\nBuilds trust with transparency!" }, "typeVersion": 1 }, { "id": "3317297d-26bd-470a-af8e-46244483f1aa", "name": "Sticky Note8", "type": "n8n-nodes-base.stickyNote", "position": [ 1632, -64 ], "parameters": { "width": 336, "height": 1040, "content": "\ud83d\udcca **GOOGLE SHEETS LOGGING**\n\n**Main Request Log:**\nTracks all maintenance requests with:\n- Request & work order IDs\n- Tenant details\n- Issue categorization\n- AI analysis results\n- Priority assessment\n- Contractor assignment\n- Cost estimates\n- Status tracking\n\n**Recurring Issues Tracker:**\nSeparate sheet for pattern analysis:\n- Unit number\n- Issue category\n- Occurrence dates\n- Preventive recommendations\n\n**Analytics Ready:**\n\u2713 Response time metrics\n\u2713 Contractor performance\n\u2713 Cost analysis\n\u2713 Recurring issue identification\n\u2713 Tenant satisfaction tracking\n\u2713 AI accuracy measurement\n\nConnect to Data Studio for dashboards!" }, "typeVersion": 1 }, { "id": "7c773bbd-4bd0-427b-8a1c-e97c7822b1b3", "name": "OpenAI Chat Model", "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi", "position": [ -304, 976 ], "parameters": { "model": { "__rl": true, "mode": "list", "value": "gpt-4.1-mini" }, "options": {} }, "credentials": { "openAiApi": { "name": "" } }, "typeVersion": 1.2 }, { "id": "5661c7cd-d26d-4170-9b40-f62a005ded25", "name": "Jotform Trigger", "type": "n8n-nodes-base.jotFormTrigger", "position": [ -880, 912 ], "parameters": { "form": "252864531445460" }, "credentials": { "jotFormApi": { "name": "" } }, "typeVersion": 1 } ], "connections": { "Is Emergency?": { "main": [ [ { "node": "Emergency Email to Contractor", "type": "main", "index": 0 } ], [ { "node": "Standard Email to Contractor", "type": "main", "index": 0 } ] ] }, "Jotform Trigger": { "main": [ [ { "node": "Parse Request Data", "type": "main", "index": 0 } ] ] }, "Merge AI Analysis": { "main": [ [ { "node": "Is Emergency?", "type": "main", "index": 0 } ] ] }, "OpenAI Chat Model": { "ai_languageModel": [ [ { "node": "AI Maintenance Analysis", "type": "ai_languageModel", "index": 0 } ] ] }, "Parse Request Data": { "main": [ [ { "node": "AI Maintenance Analysis", "type": "main", "index": 0 } ] ] }, "Extract AI Response": { "main": [ [ { "node": "Merge AI Analysis", "type": "main", "index": 0 } ] ] }, "AI Maintenance Analysis": { "main": [ [ { "node": "Extract AI Response", "type": "main", "index": 0 } ] ] }, "Send Tenant Confirmation": { "main": [ [ { "node": "Log to Google Sheets", "type": "main", "index": 0 }, { "node": "Track Recurring Issues", "type": "main", "index": 0 } ] ] }, "Standard Email to Contractor": { "main": [ [ { "node": "Send Tenant Confirmation", "type": "main", "index": 0 } ] ] }, "Emergency Email to Contractor": { "main": [ [ { "node": "Send Tenant Confirmation", "type": "main", "index": 0 } ] ] } } }