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"id": "e75fc81a-7035-4484-98a9-3515af924f38", "leftValue": "={{ $json.body.data.mediaType }}", "rightValue": "location", "operator": { "type": "string", "operation": "notEquals" } }, { "id": "bc4d4162-3e68-41fe-a149-c57bfb026a8a", "leftValue": "={{ $json.body.data.mediaType }}", "rightValue": "impostor", "operator": { "type": "string", "operation": "notEquals" } }, { "id": "e7ce0230-5f3b-4d92-801c-1f729f3d0479", "leftValue": "={{ $json.body.data.fromMe }}", "rightValue": "", "operator": { "type": "boolean", "operation": "false", "singleValue": true } }, { "id": "48bf0bf9-e09f-4b72-8c80-40c1c984ae2b", "leftValue": "={{ $json.body.data.ticket.contact.isGroup }}", "rightValue": "", "operator": { "type": "boolean", "operation": "false", "singleValue": true } } ], "combinator": "and" }, "options": {} }, "type": "n8n-nodes-base.if", "typeVersion": 2.2, "position": [ -5060, 520 ], "id": "a2e1b967-1c29-41c6-96d1-231829b06280", "name": "Se a mensagem n\u00e3o for um hsm ou um transfer" }, { 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"defaultMatch": false, "display": true, "type": "string", "canBeUsedToMatch": true, "removed": true }, { "id": "ticketid", "displayName": "ticketid", "required": true, "defaultMatch": false, "display": true, "type": "number", "canBeUsedToMatch": true, "removed": true }, { "id": "contactid", "displayName": "contactid", "required": false, "defaultMatch": false, "display": true, "type": "number", "canBeUsedToMatch": true, "removed": false }, { "id": "userid", "displayName": "userid", "required": false, "defaultMatch": false, "display": true, "type": "number", "canBeUsedToMatch": true, "removed": true }, { "id": "lastmessageat", "displayName": "lastmessageat", "required": false, "defaultMatch": false, "display": true, "type": "dateTime", "canBeUsedToMatch": true, "removed": true }, { "id": "nome", "displayName": "nome", "required": false, "defaultMatch": false, "display": true, "type": "string", "canBeUsedToMatch": true, "removed": true }, { "id": "ematendimento", "displayName": "ematendimento", "required": false, "defaultMatch": false, "display": true, "type": "boolean", "canBeUsedToMatch": true, "removed": true }, { "id": "finalizoutriagem", "displayName": "finalizoutriagem", "required": false, "defaultMatch": false, "display": true, "type": "boolean", "canBeUsedToMatch": true, "removed": true }, { "id": "stopchatbot", "displayName": "stopchatbot", "required": false, "defaultMatch": false, "display": true, "type": "boolean", "canBeUsedToMatch": true, "removed": true }, { "id": "templateid", "displayName": "templateid", "required": false, "defaultMatch": false, "display": true, "type": "number", "canBeUsedToMatch": true, "removed": true }, { "id": "pararmensagem", "displayName": "pararmensagem", "required": false, "defaultMatch": false, "display": true, "type": "boolean", "canBeUsedToMatch": true, "removed": true }, { "id": "lastmessage", "displayName": "lastmessage", "required": false, "defaultMatch": false, "display": true, "type": "string", "canBeUsedToMatch": true, "removed": false }, { "id": "state", "displayName": "state", "required": false, "defaultMatch": false, "display": true, "type": "number", "canBeUsedToMatch": true, "removed": true }, { "id": "fase_arquivos", "displayName": "fase_arquivos", "required": false, "defaultMatch": false, "display": true, "type": "string", "canBeUsedToMatch": true, "removed": true } ], "attemptToConvertTypes": false, "convertFieldsToString": false }, "options": {} }, "type": "n8n-nodes-base.postgres", "typeVersion": 2.6, "position": [ -2140, 100 ], "id": "ac3a2c0c-6941-47b6-859e-ae1f9a80f651", "name": "Atualizar data da ultima mensagem2", "alwaysOutputData": true, "credentials": { "postgres": { "name": "" } } }, { "parameters": { "method": "POST", "url": "=https://cmmodulados.gosac.com.br/api/messages/{{ $('Coleta de dados').first().json.ticketId }}", "sendHeaders": true, "headerParameters": { "parameters": [ { "name": "Authorization", "value": "INTEGRATION 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mensagem", "type": "main", "index": 0 } ] ] }, "Se o atendimento do cliente est\u00e1 fechado": { "main": [ [ { "node": "Dados cadastro", "type": "main", "index": 0 } ], [ { "node": "Se o cliente est\u00e1 em atendimento pessoal", "type": "main", "index": 0 } ] ] }, "Se o cliente est\u00e1 em atendimento pessoal": { "main": [ [], [ { "node": "Comparar tempo", "type": "main", "index": 0 } ] ] }, "Encaminhar template de desencontro": { "main": [ [ { "node": "Reiniciar chatbot", "type": "main", "index": 0 } ] ] }, "Se a mensagem n\u00e3o for um hsm ou um transfer": { "main": [ [ { "node": "Se for arquivo", "type": "main", "index": 0 } ], [] ] }, "Analisar ticket": { "main": [ [ { "node": "Quer recome\u00e7ar?", "type": "main", "index": 0 } ] ] }, "Reiniciar chatbot": { "main": [ [ { "node": "Dados cadastro", "type": "main", "index": 0 } ] ] }, "Armazenar primeira mensagem": { "main": [ [ { "node": "Debounce", "type": "main", "index": 0 } ] ] }, "Buscar ultima mensagem": { "main": [ [ { "node": "\u00c9 a mesma mensagem?", "type": "main", "index": 0 } ] ] }, "Debounce": { "main": [ [ { "node": "Buscar ultima mensagem", "type": "main", "index": 0 } ] ] }, "\u00c9 a mesma mensagem?": { "main": [ [ { "node": "Coleta de dados", "type": "main", "index": 0 } ], [] ] }, "Se o estado do cliente": { "main": [ [ { "node": "Se n\u00e3o for um dos index", "type": "main", "index": 0 } ], [ { "node": "Se for chat", "type": "main", "index": 0 } ], [ { "node": "Tem ou nao projeto", "type": "main", "index": 0 } ], [ { "node": "Finalizou o envio dos arquivos?", "type": "main", "index": 0 } ], [ { "node": "Tem ou n\u00e3o planta baixa??", "type": "main", "index": 0 } ], [ { "node": "Dados servi\u00e7o1", "type": "main", "index": 0 } ], [ { "node": "Finalizou pedidos", "type": "main", "index": 0 } ], [ { "node": "Achou ou n\u00e3o achou a planta baixa?", "type": "main", "index": 0 } ], [ { "node": "Dados para enviar as datas disponiveis", "type": "main", "index": 0 } ], [ { "node": "Dados da escolha do cliente", "type": "main", "index": 0 } ], [ { "node": "Dados para fazer o reconhecimento", "type": "main", "index": 0 } ] ] }, "Tem ou nao projeto": { "main": [ [ { "node": "Enviar template do Tenho Projeto", "type": "main", "index": 0 } ], [ { "node": "Enviar template da Planta Baixa", "type": "main", "index": 0 } ] ] }, "Enviar template do Tenho Projeto": { "main": [ [ { "node": "Atualizar estado Tenho Projeto", "type": "main", "index": 0 } ] ] }, "Enviar template da Planta Baixa": { "main": [ [ { "node": "Atualizar estado Planta Baixa", "type": "main", "index": 0 } ] ] }, "Finalizou o envio dos arquivos?": { "main": [ [ { "node": "Dados armazenar arquivos", "type": "main", "index": 0 } ], [ { "node": "Arquivos de projeto ou planta baixa??1", "type": "main", "index": 0 } ] ] }, "Tem ou n\u00e3o planta baixa??": { "main": [ [ { "node": "Enviar template Tem Planta Baixa", "type": "main", "index": 0 } ], [ { "node": "Enviar template N\u00e3o Tem Planta Baixa", "type": "main", "index": 0 } ] ] }, "Enviar template Tem Planta Baixa": { "main": [ [ { "node": "Atualizar estado Tenho Planta Baixa", "type": "main", "index": 0 } ] ] }, "Coleta de dados": { "main": [ [ { "node": "Analisar ticket", "type": "main", "index": 0 } ] ] }, "Enviar template N\u00e3o Tem Planta Baixa": { "main": [ [ { "node": "Atualizar estado N\u00e3o Tenho Planta Baixa", "type": "main", "index": 0 } ] ] }, "Se for arquivo": { "main": [ [ { "node": "Coleta de dados", "type": "main", "index": 0 } ], [ { "node": "Armazenar primeira mensagem", "type": "main", "index": 0 } ] ] }, "Cliente novo?": { "main": [ [ { "node": "Analisar datas de cadastro do contact", "type": "main", "index": 0 } ], [ { "node": "Se o atendimento do cliente est\u00e1 fechado", "type": "main", "index": 0 } ] ] }, "Atualizar estado Tenho Projeto": { "main": [ [ { "node": "Recuperar ticket1", "type": "main", "index": 0 } ] ] }, "Atualizar estado Planta Baixa": { "main": [ [ { "node": "Recuperar ticket3", "type": "main", "index": 0 } ] ] }, "Atualizar estado Ambientes": { "main": [ [ { "node": "Recuperar ticket", "type": "main", "index": 0 } ] ] }, "Atualizar estado Tenho Planta Baixa": { "main": [ [ { "node": "Recuperar ticket4", "type": "main", "index": 0 } ] ] }, "Atualizar estado N\u00e3o Tenho Planta Baixa": { "main": [ [ { "node": "Enviar template perguntando sobre se encontrou ou n\u00e3o a planta baixa", "type": "main", "index": 0 } ] ] }, "Atualizar estado Agendamento": { "main": [ [ { "node": "Recuperar ticket7", "type": "main", "index": 0 } ] ] }, "Enviar template N\u00e3o achou a planta baixa": { "main": [ [ { "node": "Atualizar estado Agendamento", "type": "main", "index": 0 } ] ] }, "Adicionar nome": { "main": [ [ { "node": "Buscar Cliete Driver", "type": "main", "index": 0 } ] ] }, "Buscar Cliete Driver": { "main": [ [ { "node": "Enviar para cria\u00e7\u00e3o do ambiente do lead", "type": "main", "index": 0 } ] ] }, "Dados servi\u00e7o": { "main": [ [ { "node": "Escolha de servi\u00e7o", "type": "main", "index": 0 } ] ] }, "Dados armazenar arquivos": { "main": [ [ { "node": "Guardar na pasta do cliente", "type": "main", "index": 0 } ] ] }, "Dados entregou o projeto": { "main": [ [ { "node": "Entregou projeto", "type": "main", "index": 0 } ] ] }, "Dados servi\u00e7o1": { "main": [ [ { "node": "Enviar refer\u00eancias", "type": "main", "index": 0 } ] ] }, "Dados servi\u00e7o2": { "main": [ [ { "node": "Cliente escolhe ou n\u00e3o o ambiente", "type": "main", "index": 0 } ] ] }, "Enviar template Ambientes1": { "main": [ [ { "node": "Atualizar estado Ambientes", "type": "main", "index": 0 } ] ] }, "Arquivos de projeto ou planta baixa??1": { "main": [ [ { "node": "Dados entregou o projeto", "type": "main", "index": 0 } ], [ { "node": "Enviar template Ambientes1", "type": "main", "index": 0 } ] ] }, "Achou ou n\u00e3o achou a planta baixa?": { "main": [ [ { "node": "Dados armazenar arquivos da planta baixa", "type": "main", "index": 0 } ], [ { "node": "Enviar template Ambientes2", "type": "main", "index": 0 } ], [ { "node": "Enviar template N\u00e3o achou a planta baixa", "type": "main", "index": 0 } ] ] }, "Enviar template Ambientes2": { "main": [ [ { "node": "Atualizar estado Ambientes1", "type": "main", "index": 0 } ] ] }, "Dados cadastro": { "main": [ [ { "node": "Estado clente", "type": "main", "index": 0 } ] ] }, "Dados servi\u00e7o6": { "main": [ [ { "node": "Fim da triagem sem planta baixa", "type": "main", "index": 0 } ] ] }, "Atualizar estado Ambientes1": { "main": [ [ { "node": "Recuperar ticket6", "type": "main", "index": 0 } ] ] }, "Se n\u00e3o for um dos index": { "main": [ [ { "node": "Dados servi\u00e7o", "type": "main", "index": 0 } ] ] }, "Dados armazenar arquivos2": { "main": [ [ { "node": "Primeiro contato", "type": "main", "index": 0 } ] ] }, "Recuperar ticket1": { "main": [ [ { "node": "Atualizar data da ultima mensagem1", "type": "main", "index": 0 } ] ] }, "Recuperar ticket3": { "main": [ [ { "node": "Atualizar data 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