{ "id": "lBzYkA3Hk0wMPihF", "meta": { "templateCredsSetupCompleted": false }, "name": "Jira Ticket Deadline & Blockage Notifier", "tags": [], "nodes": [ { "id": "c93cacbb-f5fd-4d12-9c8b-cb1a08c6215d", "name": "When clicking \u2018Execute workflow\u2019", "type": "n8n-nodes-base.manualTrigger", "position": [ 6016, 3088 ], "parameters": {}, "typeVersion": 1 }, { "id": "6f4473d4-0134-4d95-8fba-ca32bc22298e", "name": "Loop Over Items", "type": "n8n-nodes-base.splitInBatches", "position": [ 7424, 2704 ], "parameters": { "options": {} }, "typeVersion": 3 }, { "id": "341ef938-af93-46e2-a454-64ea5c7f991c", "name": "END PROCESS", "type": "n8n-nodes-base.noOp", "position": [ 8960, 2256 ], "parameters": {}, "typeVersion": 1 }, { "id": "b351a94f-3217-4daf-9f6f-2a102aa23044", "name": "Note - Level 1 Reminder", "type": "n8n-nodes-base.stickyNote", "position": [ 8896, 2528 ], "parameters": { "color": 7, "width": 720, "height": 272, "content": "## LEVEL 1 -> REMINDER ASSIGNEE \ud83e\udde0\n- [0 - 2] Imminent DueDate \u2192 Send email to ticket assignee" }, "typeVersion": 1 }, { "id": "0c9fb7ab-4cb6-4400-80bf-79f9d3921801", "name": "Note - Level 2 Warning", "type": "n8n-nodes-base.stickyNote", "position": [ 8896, 2848 ], "parameters": { "color": 7, "width": 1152, "height": 560, "content": "## LEVEL 2 -> (WARNING ASSIGNEE OR NOTIFICATION CHANNEL) -> WARNING \u26a0\ufe0f\n\n* **if [1 - 2] OverDue Days** \u2192 Send Email to ticket assignee\n\n* **if ]2 - 4] OverDue Days** \u2192 Send notification to google chat dedicated channel" }, "typeVersion": 1 }, { "id": "ff65c963-1b31-474a-9283-7061d3d9679e", "name": "Note - Level 3 Escalation", "type": "n8n-nodes-base.stickyNote", "position": [ 8896, 3456 ], "parameters": { "color": 7, "width": 768, "height": 288, "content": "## LEVEL 3 -> ESCALATION MANAGER -> ALERT \ud83d\udea8\n* Greater than 4 OverDue Days \u2192 Send email to manager(s)" }, "typeVersion": 1 }, { "id": "c3235594-6225-4c8e-aebd-f64239a38217", "name": "ROUTES", "type": "n8n-nodes-base.switch", "position": [ 7984, 2912 ], "parameters": { "rules": { "values": [ { "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "37e0a73e-2415-4fc1-9998-4a261194236f", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $input.last().json.isImminent }}", "rightValue": "" } ] } }, { "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "0c83b937-ca5a-49ec-be1a-194eb4c6e1f4", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $input.last().json.isOverdue && $input.last().json.overdue_days <= 4}}", "rightValue": "" } ] } }, { "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "8d2eb47c-6428-4eee-a554-00eac1e7fbd8", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $input.last().json.isOverdue && $input.last().json.overdue_days > 4 }}", "rightValue": "" } ] } }, { "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "e782ccbf-8565-428b-92dc-3deb04531162", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $input.last().json.isBlocked }}", "rightValue": "" } ] } }, { "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "d68ebbe7-614e-4bbb-8f1a-28a77fa31a0c", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ true // Continue Loop }}", "rightValue": "" } ] } } ] }, "options": { "allMatchingOutputs": true } }, "typeVersion": 3.4 }, { "id": "9d5faec2-6653-4007-bf77-c35d16f2260d", "name": "Note - What Is This Workflow", "type": "n8n-nodes-base.stickyNote", "position": [ 5824, 2016 ], "parameters": { "width": 640, "height": 944, "content": "## Jira Tickets Monitoring \u2014 Deadlines & Blockages \ud83d\udea8\n\nAutomate Jira ticket monitoring with progressive escalation to assignees, teams, and managers.\n\n\n### How it works\n\nFetches all open sprint tickets daily and routes each one based on its status:\n\n- \ud83e\udde0 **Reminder** `[0\u20132 days left]` \u2192 Email to assignee\n- \u26a0\ufe0f **Warning** `[1\u20134 days overdue]` \u2192 Email to assignee or Google Chat alert\n- \ud83d\udea8 **Escalation** `[> 4 days overdue]` \u2192 Email to manager(s)\n- \ud83d\udd34 **Blocked** \u2192 Escalates over 3 days: assignee email \u2192 team chat \u2192 manager\n\n\n### How to use\n\nEdit only the **\u2699\ufe0f CONFIG** node with your 4 values, then enable the Schedule Trigger.\n\n\n### Requirements\n\n- Jira Software Cloud\n- Gmail (OAuth2)\n- Google Chat Webhook\n\n\n### \u2699\ufe0f CONFIG\n\n- `JIRA_DOMAIN`: e.g `my-company.atlassian.net`\n- `JIRA_PROJECT_KEY`: e.g. `PROJ`\n- `MANAGER_EMAILS`: Escalation recipient(s)\n- `GOOGLE_CHAT_WEBHOOK_URL`: Your Google Chat space webhook\n\n\n### Need Help?\n\nVisit \ud83d\udc49 [aixautomation.tech](https://aixautomation.tech/)" }, "typeVersion": 1 }, { "id": "ea6adf87-9a03-4eab-ac3e-198c179dd8b9", "name": "MANAGER_ESCALATION", "type": "n8n-nodes-base.gmail", "onError": "continueRegularOutput", "position": [ 9008, 3568 ], "parameters": { "sendTo": "={{ $('\u2699\ufe0f CONFIG').first().json.MANAGER_EMAILS }}", "message": "=Hello {{ $input.last().json.assignee.displayName }}, This is an alert for an overdue ticket: https://{{ $('\u2699\ufe0f CONFIG').first().json.JIRA_DOMAIN }}/browse/{{ $input.last().json.key }}", "options": {}, "subject": "Jira DueDate Ticket Alert \ud83d\udea8", "emailType": "text" }, "credentials": { "gmailOAuth2": { "name": "" } }, "retryOnFail": true, "typeVersion": 2.2, "waitBetweenTries": 5000 }, { "id": "d797d9f0-a813-4805-8792-91bbdffdc3f1", "name": "Schedule Trigger", "type": "n8n-nodes-base.scheduleTrigger", "position": [ 6432, 3104 ], "parameters": { "rule": { "interval": [ { "triggerAtHour": 7 } ] } }, "typeVersion": 1.3 }, { "id": "0e6f9872-5176-4357-a969-b90bb0e45803", "name": "Note - Blocked Tickets Logic", "type": "n8n-nodes-base.stickyNote", "position": [ 8896, 3808 ], "parameters": { "color": 7, "width": 2464, "height": 720, "content": "## Blocked Tickets (WARNING ASSIGNEE \u26a0\ufe0f OR ESCALATION EMAIL \ud83d\udea8)\n* Blocked + 1 Days \u2192 Send Email to ticket assignee\n* Blocked + 2 Days -> Notify google chat team\n* Blocked + 3 Days \u2192 send email to manager. \n" }, "typeVersion": 1 }, { "id": "d6ee8543-a77f-4864-be81-f8c8bf15d026", "name": "MANAGER_ESCALATION_BLOCKED", "type": "n8n-nodes-base.gmail", "onError": "continueRegularOutput", "position": [ 10464, 4240 ], "parameters": { "sendTo": "={{ $input.last().json.data.assignee.emailAddress }}", "message": "=Hello {{ $input.last().json.data.assignee.displayName }}, This an Alert for blocked ticket: https://{{ $('\u2699\ufe0f CONFIG').first().json.JIRA_DOMAIN }}/browse/{{ $input.last().json.data.key }}", "options": {}, "subject": "Jira Blocked Ticket Alert \ud83d\udea8", "emailType": "text" }, "retryOnFail": true, "typeVersion": 2.2, "waitBetweenTries": 5000 }, { "id": "579919c1-a353-479b-b5b3-c2f9282a51fb", "name": "IS_OVERDUE_BETWEEN", "type": "n8n-nodes-base.if", "position": [ 8976, 3040 ], "parameters": { "options": {}, "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "23a7703e-2b5f-4244-869b-23af22a1fec4", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $input.last().json.overdue_days >= 1 && $input.last().json.overdue_days <= 2 }}", "rightValue": 0 } ] } }, "typeVersion": 2.3 }, { "id": "c3fc68cd-b7ee-4861-8a4d-ab0082e34b2d", "name": "AGGREGATE_ITEMS", "type": "n8n-nodes-base.aggregate", "position": [ 9184, 4144 ], "parameters": { "include": "specifiedFields", "options": {}, "aggregate": "aggregateAllItemData", "fieldsToInclude": "created, items", "destinationFieldName": "jira_issue_changelog" }, "typeVersion": 1 }, { "id": "6baf8aac-d716-43af-9eb1-604051410174", "name": "DATA_FLOW", "type": "n8n-nodes-base.code", "position": [ 8976, 3968 ], "parameters": { "jsCode": "return (\n [\n {\n json: {\n ...$input.last().json\n }\n }\n ]\n)" }, "typeVersion": 2 }, { "id": "47bb7350-1d66-4fc0-aad9-3633cda23f11", "name": "MERGE_DATA", "type": "n8n-nodes-base.merge", "position": [ 9424, 3984 ], "parameters": { "mode": "combine", "options": {}, "combineBy": "combineByPosition" }, "executeOnce": true, "typeVersion": 3.2 }, { "id": "46e9dc22-e952-41ce-bffd-25094fa3fc42", "name": "GET_BLOCKED_ITEM", "type": "n8n-nodes-base.code", "position": [ 9664, 3984 ], "parameters": { "jsCode": "const blocked_item = $input.last().json.jira_issue_changelog.filter((item) => {\n return (\n // filter by labels field\n item.items[0].field == \"labels\" && item.items[0].toString === \"blocked\"\n )\n})\n\n\nreturn (\n [\n {\n json: {\n blocked_item,\n data: $input.last().json\n }\n }\n ]\n)" }, "typeVersion": 2 }, { "id": "a9ae5760-cf82-46ef-943c-d03e39bf700f", "name": "COMPUTE_BLOCKED_DAYS", "type": "n8n-nodes-base.code", "position": [ 9872, 3984 ], "parameters": { "jsCode": "const today = new Date();\nconst blocked_date = new Date($input.last().json.blocked_item[0].created)\nconst diff = today - blocked_date;\nconst blocked_days = Math.floor(diff / (1000 * 60 * 60 * 24));\n\nreturn (\n [\n {\n json: {\n blocked_days,\n data: $input.last().json.data\n }\n }\n ]\n)" }, "typeVersion": 2 }, { "id": "d4f1ac3c-7605-4ec3-81d6-7fee1ac68dc6", "name": "Switch", "type": "n8n-nodes-base.switch", "position": [ 10080, 3952 ], "parameters": { "rules": { "values": [ { "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "b899124e-ca75-4da5-8819-d31e7984559a", "operator": { "type": "number", "operation": "equals" }, "leftValue": "={{ $input.last().json.blocked_days }}", "rightValue": 1 } ] } }, { "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "c8d62507-f9dd-4128-a443-b64eafad39fa", "operator": { "type": "number", "operation": "equals" }, "leftValue": "={{ $input.last().json.blocked_days }}", "rightValue": 2 } ] } }, { "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "e94bcb44-3073-483c-a487-dfcdbb7e32aa", "operator": { "name": "filter.operator.equals", "type": "string", "operation": "equals" }, "leftValue": "={{ $input.last().json.blocked_days }}", "rightValue": "3" } ] } }, { "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "3b878fe6-a918-4920-8602-f43ef9d9424b", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ true // continue loop }}", "rightValue": "" } ] } } ] }, "options": {} }, "typeVersion": 3.4 }, { "id": "73b5c491-72da-4d7c-8d87-70415098ec95", "name": "CONTINUE_LOOP", "type": "n8n-nodes-base.code", "position": [ 8224, 3232 ], "parameters": { "jsCode": "return (\n [\n {\n json: {\n success: true\n }\n }\n ]\n)" }, "typeVersion": 2 }, { "id": "4190444b-8700-4614-a0a6-04865a15d434", "name": "CONTINUE_LOOP_OVERDUE_WARNING", "type": "n8n-nodes-base.code", "position": [ 9472, 2624 ], "parameters": { "jsCode": "return (\n [\n {\n json: {\n success_leve_1: true\n }\n }\n ]\n)" }, "typeVersion": 2 }, { "id": "0e5b6ed1-0f0d-4089-aa75-b2c1a1cbdc73", "name": "CONTINUE_LOOP_ESCALATION", "type": "n8n-nodes-base.code", "position": [ 9904, 3232 ], "parameters": { "jsCode": "return (\n [\n {\n json: {\n success_leve_2: true\n }\n }\n ]\n)" }, "typeVersion": 2 }, { "id": "13d4646e-9424-4f16-be04-4f056de51843", "name": "CONTINUE_LOOP_BLOCKED_WARNING", "type": "n8n-nodes-base.code", "position": [ 9520, 3568 ], "parameters": { "jsCode": "return (\n [\n {\n json: {\n success_leve_3: true\n }\n }\n ]\n)" }, "typeVersion": 2 }, { "id": "d31106b5-5277-40b2-a544-092744f58a33", "name": "CONTINUE_LOOP_BLOCKED_ESCALATION", "type": "n8n-nodes-base.code", "position": [ 11216, 4352 ], "parameters": { "jsCode": "return (\n [\n {\n json: {\n success_leve_4: true\n }\n }\n ]\n)" }, "typeVersion": 2 }, { "id": "e02a848a-dad0-4c0e-a203-2e9c46f72859", "name": "GET_JIRA_ISSUES", "type": "n8n-nodes-base.jira", "position": [ 6976, 2704 ], "parameters": { "options": { "jql": "=project = {{ $('\u2699\ufe0f CONFIG').first().json.JIRA_PROJECT_KEY }} AND status != Done AND sprint in openSprints()" }, "operation": "getAll", "returnAll": true }, "credentials": { "jiraSoftwareCloudApi": { "name": "" } }, "retryOnFail": true, "typeVersion": 1, "waitBetweenTries": 5000 }, { "id": "039f87a2-b2a1-4f2a-91f3-afec38ac6464", "name": "GET_ISSUES_LIST", "type": "n8n-nodes-base.code", "position": [ 7216, 2704 ], "parameters": { "jsCode": "const issues = $input.all().map((e) => {\n const new_obj = {\n key:e.json.key,\n due_date:e.json.fields.duedate,\n assignee:e.json.fields.assignee,\n labels:e.json.fields.labels\n }\n return (\n new_obj\n )\n})\n\nconst issues_list = issues.filter((e) => {\n return (e.due_date != null)\n})\n\nreturn (\n [\n ...issues_list\n ]\n);" }, "typeVersion": 2 }, { "id": "d5931d7e-6b2c-4557-b94a-3c01a06bca09", "name": "ISSUE_DATE_INSIGHTS", "type": "n8n-nodes-base.code", "position": [ 7728, 2912 ], "parameters": { "jsCode": "const dueDate_string = $input.last().json.due_date;\nconst today_string = new Date().toISOString().split('T')[0];\nconst key = $input.last().json.key;\nconst assignee = $input.last().json.assignee;\n\nconst due = new Date(dueDate_string);\nconst tod = new Date()\n// difftime < 0 overdue, == 0 duedate, > 0 still on date\nconst diffTime = due - tod;\nconst daysLeft = Math.ceil(diffTime / (1000 * 60 * 60 * 24));\n\nreturn [\n {\n json: {\n key,\n dueDate_string,\n today_string,\n isOverdue: daysLeft < 0 ? true : false,\n isImminent: daysLeft >= 0 && daysLeft <= 2,\n isBlocked: $input.last().json.labels.includes(\"blocked\"),\n days_left: daysLeft,\n overdue_days: daysLeft < 0 ? daysLeft * -1 : 0,\n assignee: assignee\n }\n }\n];" }, "typeVersion": 2 }, { "id": "7bb905aa-b11a-49e5-b7b1-2c6c4b839387", "name": "GET_ISSUE_CHANGELOG", "type": "n8n-nodes-base.jira", "position": [ 8976, 4144 ], "parameters": { "issueKey": "={{ $input.last().json.key }}", "operation": "changelog" }, "executeOnce": false, "typeVersion": 1 }, { "id": "bf6c3148-f27f-493f-98c1-30bdfadc19db", "name": "Note - Production Quotas Warning", "type": "n8n-nodes-base.stickyNote", "position": [ 10224, 2608 ], "parameters": { "color": 3, "width": 560, "height": 1120, "content": "## TO CONSIDER FOR PRODUCTION: \u26a0\ufe0f GMAIL / GOOGLE CHAT QUOTA \u26a0\ufe0f\n\n\n### \ud83d\udcac Google Chat Webhook Quotas\n* **Per-Space Limit:** 60 messages / minute (Strict).\n* **Per-Project Limit:** 3,000 messages / minute.\n* **Max Message Size:** ~32 KB.\n> **Tip:** In HTTP Node, set Batching to **1 item per 1000ms**.\n\n---\n\n\n### \ud83d\udce7 Gmail API Quotas (n8n Node)\n* **Daily Limit (Workspace):** 2,000 recipients / day.\n* **Daily Limit (Free):** 500 recipients / day.\n* **Burst Rate:** ~1\u20133 emails per second.\n> **Tip:** **Split In Batches** (Size 1) + **Wait Node** (1s).\n\n---\n\n\n### \ud83d\udee0\ufe0f Error Handling Strategy\n* **Retry on Failure:**\n* **Max Retries:** 3\n* **Delay Between Retries:** 5000ms (5 seconds).\n* **Error Action:** \"Continue\" to avoid stopping the whole workflow." }, "typeVersion": 1 }, { "id": "96aeefd6-6ef9-46c9-b53f-746bd0396c66", "name": "Wait - Rate Limit (Blocked Escalation)", "type": "n8n-nodes-base.wait", "position": [ 10960, 4304 ], "parameters": { "amount": 1 }, "typeVersion": 1.1 }, { "id": "ab8da30a-eb23-4e26-89fc-955d02e6f7c0", "name": "Wait - Rate Limit (Reminder)", "type": "n8n-nodes-base.wait", "position": [ 9232, 2624 ], "parameters": { "amount": 1 }, "typeVersion": 1.1 }, { "id": "b54bacd9-b0d7-4163-985e-cad1b494b8a3", "name": "Wait - Rate Limit (Warning)", "type": "n8n-nodes-base.wait", "position": [ 9664, 3232 ], "parameters": { "amount": 1 }, "typeVersion": 1.1 }, { "id": "8c494186-d369-438c-a8ec-199ba4c0f8c6", "name": "Wait - Rate Limit (Escalation)", "type": "n8n-nodes-base.wait", "position": [ 9248, 3568 ], "parameters": { "amount": 1 }, "typeVersion": 1.1 }, { "id": "d77dc4fc-49fb-4a77-802d-5bcdafb6ed09", "name": "NOTIFY_TEAM", "type": "n8n-nodes-base.httpRequest", "notes": "Quota | TypeLimit (per 60 seconds) | Impact\n\nPer-Project (Write)\t | 3,000 messages\t| This is the total messages your \"app\" (webhook) can send across all spaces it has access to.\n\nPer-Space (Write)\t | 60 messages\t| This is the limit for a single chat space. If you send more than 1 message per second to one channel, you will hit this.\n\nMessage Size\t | ~32 KB\t | A single message (including text and any card JSON) cannot exceed roughly 32 KB", "position": [ 9408, 3232 ], "parameters": { "url": "={{ $('\u2699\ufe0f CONFIG').first().json.GOOGLE_CHAT_WEBHOOK_URL }}", "method": "POST", "options": { "batching": { "batch": { "batchSize": 1, "batchInterval": 1100 } } }, "jsonBody": "={\n \"cards\": [\n {\n \"header\": {\n \"title\": \"Jira DueDate Ticket Warning \u26a0\ufe0f\"\n },\n \"sections\": [\n {\n \"widgets\": [\n {\n \"textParagraph\": {\n \"text\": \"Issue: {{ $input.last().json.key }}\"\n }\n },\n {\n \"textParagraph\": {\n \"text\": \"Assignee: {{ $input.last().json.assignee.displayName }}\"\n }\n },\n {\n \"textParagraph\": {\n \"text\": \"Due date: {{ $input.last().json.dueDate_string }}\"\n }\n },\n {\n \"textParagraph\": {\n \"text\": \"{{ $input.last().json.isOverdue ? '\u23f1\ufe0f Cette t\u00e2che est en retard.' : '\u23f1\ufe0f Cette t\u00e2che est proche de la deadline.' }}\"\n }\n }\n ]\n },\n {\n \"widgets\": [\n {\n \"buttons\": [\n {\n \"textButton\": {\n \"text\": \"VOIR LE TICKET\",\n \"onClick\": {\n \"openLink\": {\n \"url\": \"https://{{ $('\u2699\ufe0f CONFIG').first().json.JIRA_DOMAIN }}/browse/{{ $input.last().json.key }}\"\n }\n }\n }\n }\n ]\n }\n ]\n }\n ]\n }\n ]\n}", "sendBody": true, "sendHeaders": true, "specifyBody": "json", "headerParameters": { "parameters": [ { "name": "Content-Type", "value": "application/json" } ] } }, "retryOnFail": true, "typeVersion": 4.4 }, { "id": "7115286c-b711-4cf8-9523-ce3e2509cc22", "name": "SEND_BLOCKED_WARNING", "type": "n8n-nodes-base.gmail", "onError": "continueRegularOutput", "position": [ 10464, 3840 ], "parameters": { "sendTo": "={{ $input.last().json.data.assignee.emailAddress }}", "message": "=Hello {{ $input.last().json.data.assignee.displayName }}, This a warning for your blocked ticket: https://{{ $('\u2699\ufe0f CONFIG').first().json.JIRA_DOMAIN }}/browse/{{ $input.last().json.data.key }}", "options": {}, "subject": "Jira Blocked Ticket Warning \u26a0\ufe0f", "emailType": "text" }, "retryOnFail": true, "typeVersion": 2.2, "waitBetweenTries": 5000 }, { "id": "886ec602-647b-40f2-8846-1ebf8421769f", "name": "SEND_DUEDATE_REMINDER", "type": "n8n-nodes-base.gmail", "notes": "Account | TypeDaily Sending Limit | Burst Limit (Rate)\n\nFree Gmail | ~500 recipients/day | ~1 email per second\n\nGoogle Workspace | ~2,000 recipients/day | ~2\u20133 emails per second", "onError": "continueRegularOutput", "position": [ 8992, 2624 ], "parameters": { "sendTo": "={{ $input.last().json.assignee.emailAddress }}", "message": "=Hello {{ $input.last().json.assignee.displayName }}, This is a reminder for your imminent ticket: https://{{ $('\u2699\ufe0f CONFIG').first().json.JIRA_DOMAIN }}/browse/{{ $input.last().json.key }}", "options": {}, "subject": "Jira DueDate Ticket Reminder \ud83e\udde0", "emailType": "text" }, "retryOnFail": true, "typeVersion": 2.2, "waitBetweenTries": 5000 }, { "id": "bfb53c90-8246-4f95-8cdc-0d1890b72a33", "name": "SEND_DUEDATE_WARNING", "type": "n8n-nodes-base.gmail", "onError": "continueRegularOutput", "position": [ 9408, 3024 ], "parameters": { "sendTo": "={{ $input.last().json.assignee.emailAddress }}", "message": "=Hello {{ $input.last().json.assignee.displayName }}, This is a warning for your overdue ticket: https://{{ $('\u2699\ufe0f CONFIG').first().json.JIRA_DOMAIN }}/browse/{{ $input.last().json.key }}", "options": {}, "subject": "Jira DueDate Ticket Warning \u26a0\ufe0f", "emailType": "text" }, "retryOnFail": true, "typeVersion": 2.2, "waitBetweenTries": 5000 }, { "id": "6c9b5ebc-ec31-482e-89fa-e2df0f683975", "name": "NOTIFY_TEAM_BLOCKED", "type": "n8n-nodes-base.httpRequest", "notes": "Quota | TypeLimit (per 60 seconds) | Impact\n\nPer-Project (Write)\t | 3,000 messages\t| This is the total messages your \"app\" (webhook) can send across all spaces it has access to.\n\nPer-Space (Write)\t | 60 messages\t| This is the limit for a single chat space. If you send more than 1 message per second to one channel, you will hit this.\n\nMessage Size\t | ~32 KB\t | A single message (including text and any card JSON) cannot exceed roughly 32 KB", "position": [ 10464, 4048 ], "parameters": { "url": "={{ $('\u2699\ufe0f CONFIG').first().json.GOOGLE_CHAT_WEBHOOK_URL }}", "method": "POST", "options": { "batching": { "batch": { "batchSize": 1, "batchInterval": 1100 } } }, "jsonBody": "={\n \"cards\": [\n {\n \"header\": {\n \"title\": \"Jira DueDate Ticket Warning \u26a0\ufe0f\"\n },\n \"sections\": [\n {\n \"widgets\": [\n {\n \"textParagraph\": {\n \"text\": \"Issue: {{ $input.last().json.key }}\"\n }\n },\n {\n \"textParagraph\": {\n \"text\": \"Assignee: {{ $input.last().json.assignee.displayName }}\"\n }\n },\n {\n \"textParagraph\": {\n \"text\": \"Due date: {{ $input.last().json.dueDate_string }}\"\n }\n },\n {\n \"textParagraph\": {\n \"text\": \"{{ $input.last().json.isOverdue ? '\u23f1\ufe0f Cette t\u00e2che est en retard.' : '\u23f1\ufe0f Cette t\u00e2che est proche de la deadline.' }}\"\n }\n }\n ]\n },\n {\n \"widgets\": [\n {\n \"buttons\": [\n {\n \"textButton\": {\n \"text\": \"VOIR LE TICKET\",\n \"onClick\": {\n \"openLink\": {\n \"url\": \"https://{{ $('\u2699\ufe0f CONFIG').first().json.JIRA_DOMAIN }}/browse/{{ $input.last().json.key }}\"\n }\n }\n }\n }\n ]\n }\n ]\n }\n ]\n }\n ]\n}", "sendBody": true, "sendHeaders": true, "specifyBody": "json", "headerParameters": { "parameters": [ { "name": "Content-Type", "value": "application/json" } ] } }, "retryOnFail": true, "typeVersion": 4.4 }, { "id": "6d921474-4367-49df-bcce-5663e9904d49", "name": "Note - Manual Testing Trigger", "type": "n8n-nodes-base.stickyNote", "position": [ 5824, 2992 ], "parameters": { "color": 7, "width": 480, "height": 288, "content": "## MANUAL TRIGGER FOR TESTING" }, "typeVersion": 1 }, { "id": "24fe6d20-c826-44bf-8bb5-45a5bcb1b8ae", "name": "\u2699\ufe0f CONFIG", "type": "n8n-nodes-base.set", "position": [ 6656, 2704 ], "parameters": { "options": {}, "assignments": { "assignments": [ { "id": "20ec815c-0122-4afd-8e28-92331aebc688", "name": "JIRA_DOMAIN", "type": "string", "value": "YOUR-COMPANY.atlassian.net" }, { "id": "8ceaeb0e-a182-400f-811f-9c874abaa615", "name": "JIRA_PROJECT_KEY", "type": "string", "value": "YOUR_PROJECT_KEY" }, { "id": "2be49975-547f-4515-af08-2dc8f88f4a22", "name": "MANAGER_EMAILS", "type": "string", "value": "user@example.com [ CAN BE LIST OF EMAILS ]" }, { "id": "09ba7ee7-867d-48b0-b007-bad57c89c4cb", "name": "GOOGLE_CHAT_WEBHOOK_URL", "type": "string", "value": "https://chat.googleapis.com/v1/spaces/XXXXXX/messages?key=YOUR_TOKEN_HERE&token=YOUR_TOKEN_HERE" } ] } }, "typeVersion": 3.4 }, { "id": "b1193c34-7888-453e-8b4b-aa19e5a60853", "name": "Note - Config Instructions", "type": "n8n-nodes-base.stickyNote", "position": [ 6496, 2608 ], "parameters": { "color": 3, "width": 432, "height": 240, "content": "## \u2699\ufe0f CONFIGURATION NODE\nSet all your values here \u2014 **this is the only node you need to edit**" }, "typeVersion": 1 }, { "id": "7df7065a-4731-4d4a-8d13-e4fe76be5459", "name": "Note - Prepare Data Section", "type": "n8n-nodes-base.stickyNote", "position": [ 6944, 2608 ], "parameters": { "color": 7, "width": 944, "height": 432, "content": "## PREPARE DATA \ud83d\udcca" }, "typeVersion": 1 }, { "id": "5a690ddf-c55f-4359-bcdf-1480b97f379b", "name": "Note - Workflow End", "type": "n8n-nodes-base.stickyNote", "position": [ 8880, 2176 ], "parameters": { "color": 7, "width": 720, "height": 256, "content": "## WORKFLOW END" }, "typeVersion": 1 }, { "id": "dfeb8e14-ba51-4dfa-bb45-92328bcf4e6b", "name": "Note - Automatic Trigger", "type": "n8n-nodes-base.stickyNote", "position": [ 6336, 2992 ], "parameters": { "color": 7, "width": 480, "height": 288, "content": "## AUTOMATIC TRIGGER FOR PRODUCTION" }, "typeVersion": 1 } ], "active": false, "settings": { "binaryMode": "separate", "executionOrder": "v1" }, "versionId": "9687e19c-ef1a-45c6-9c18-f674d43c0a5a", "connections": { "ROUTES": { "main": [ [ { "node": "SEND_DUEDATE_REMINDER", "type": "main", "index": 0 } ], [ { "node": "IS_OVERDUE_BETWEEN", "type": "main", "index": 0 } ], [ { "node": "MANAGER_ESCALATION", "type": "main", "index": 0 } ], [ { "node": "GET_ISSUE_CHANGELOG", "type": "main", "index": 0 }, { "node": "DATA_FLOW", "type": "main", "index": 0 } ], [ { "node": "CONTINUE_LOOP", "type": "main", "index": 0 } ] ] }, "Switch": { "main": [ [ { "node": "SEND_BLOCKED_WARNING", "type": "main", "index": 0 } ], [ { "node": "NOTIFY_TEAM_BLOCKED", "type": "main", "index": 0 } ], [ { "node": "MANAGER_ESCALATION_BLOCKED", "type": "main", "index": 0 } ], [ { "node": "Wait - Rate Limit (Blocked Escalation)", "type": "main", "index": 0 } ] ] }, "DATA_FLOW": { "main": [ [ { "node": "MERGE_DATA", "type": "main", "index": 0 } ] ] }, "MERGE_DATA": { "main": [ [ { "node": "GET_BLOCKED_ITEM", "type": "main", "index": 0 } ] ] }, "NOTIFY_TEAM": { "main": [ [ { "node": "Wait - Rate Limit (Warning)", "type": "main", "index": 0 } ] ] }, "CONTINUE_LOOP": { "main": [ [ { "node": "Loop Over Items", "type": "main", "index": 0 } ] ] }, "\u2699\ufe0f CONFIG": { "main": [ [ { "node": "GET_JIRA_ISSUES", "type": "main", "index": 0 } ] ] }, "AGGREGATE_ITEMS": { "main": [ [ { "node": "MERGE_DATA", "type": "main", "index": 1 } ] ] }, "GET_ISSUES_LIST": { "main": [ [ { "node": "Loop Over Items", "type": "main", "index": 0 } ] ] }, "GET_JIRA_ISSUES": { "main": [ [ { "node": "GET_ISSUES_LIST", "type": "main", "index": 0 } ] ] }, "Loop Over Items": { "main": [ [ { "node": "END PROCESS", "type": "main", "index": 0 } ], [ { "node": "ISSUE_DATE_INSIGHTS", "type": "main", "index": 0 } ] ] }, "GET_BLOCKED_ITEM": { "main": [ [ { "node": "COMPUTE_BLOCKED_DAYS", "type": "main", "index": 0 } ] ] }, "Schedule Trigger": { "main": [ [ { "node": "\u2699\ufe0f CONFIG", "type": "main", "index": 0 } ] ] }, "IS_OVERDUE_BETWEEN": { "main": [ [ { "node": "SEND_DUEDATE_WARNING", "type": "main", "index": 0 } ], [ { "node": "NOTIFY_TEAM", "type": "main", "index": 0 } ] ] }, "MANAGER_ESCALATION": { "main": [ [ { "node": "Wait - Rate Limit (Escalation)", "type": "main", "index": 0 } ] ] }, "GET_ISSUE_CHANGELOG": { "main": [ [ { "node": "AGGREGATE_ITEMS", "type": "main", "index": 0 } ] ] }, "ISSUE_DATE_INSIGHTS": { "main": [ [ { "node": "ROUTES", "type": "main", "index": 0 } ] ] }, "NOTIFY_TEAM_BLOCKED": { "main": [ [ { "node": "Wait - Rate Limit (Blocked Escalation)", "type": "main", "index": 0 } ] ] }, "COMPUTE_BLOCKED_DAYS": { "main": [ [ { "node": "Switch", "type": "main", "index": 0 } ] ] }, "SEND_BLOCKED_WARNING": { "main": [ [ { "node": "Wait - Rate Limit (Blocked Escalation)", "type": "main", "index": 0 } ] ] }, "SEND_DUEDATE_WARNING": { "main": [ [ { "node": "Wait - Rate Limit (Warning)", "type": "main", "index": 0 } ] ] }, "SEND_DUEDATE_REMINDER": { "main": [ [ { "node": "Wait - Rate Limit (Reminder)", "type": "main", "index": 0 } ] ] }, "CONTINUE_LOOP_ESCALATION": { "main": [ [ { "node": "Loop Over Items", "type": "main", "index": 0 } ] ] }, "MANAGER_ESCALATION_BLOCKED": { "main": [ [ { "node": "Wait - Rate Limit (Blocked Escalation)", "type": "main", "index": 0 } ] ] }, "Wait - Rate Limit (Warning)": { "main": [ [ { "node": "CONTINUE_LOOP_ESCALATION", "type": "main", "index": 0 } ] ] }, "Wait - Rate Limit (Reminder)": { "main": [ [ { "node": "CONTINUE_LOOP_OVERDUE_WARNING", "type": "main", "index": 0 } ] ] }, "CONTINUE_LOOP_BLOCKED_WARNING": { "main": [ [ { "node": "Loop Over Items", "type": "main", "index": 0 } ] ] }, "CONTINUE_LOOP_OVERDUE_WARNING": { "main": [ [ { "node": "Loop Over Items", "type": "main", "index": 0 } ] ] }, "Wait - Rate Limit (Escalation)": { "main": [ [ { "node": "CONTINUE_LOOP_BLOCKED_WARNING", "type": "main", "index": 0 } ] ] }, "CONTINUE_LOOP_BLOCKED_ESCALATION": { "main": [ [ { "node": "Loop Over Items", "type": "main", "index": 0 } ] ] }, "When clicking \u2018Execute workflow\u2019": { "main": [ [ { "node": "\u2699\ufe0f CONFIG", "type": "main", "index": 0 } ] ] }, "Wait - Rate Limit (Blocked Escalation)": { "main": [ [ { "node": "CONTINUE_LOOP_BLOCKED_ESCALATION", "type": "main", "index": 0 } ] ] } } }