{ "name": "Escalation Trigger \u2014 /approve /disapprove /requeue", "nodes": [ { "id": "etrig2-0001-0001-0001-0001-000000000001", "name": "Schedule (every 60s)", "type": "n8n-nodes-base.scheduleTrigger", "typeVersion": 1.2, "position": [ 0, 300 ], "parameters": { "rule": { "interval": [ { "field": "seconds", "secondsInterval": 60 } ] } } }, { "id": "etrig2-0002-0002-0002-0002-000000000002", "name": "Get Last Offset", "type": "n8n-nodes-base.postgres", "typeVersion": 2.5, "position": [ 220, 300 ], "parameters": { "operation": "executeQuery", "query": "SELECT COALESCE((SELECT value FROM telegram_poll_state WHERE key='last_update_id'), 0) AS last_update_id, (SELECT value FROM n8n_config WHERE key='ops_bot_base_url') AS bot_base_url", "options": {} }, "credentials": { "postgres": { "name": "" } } }, { "id": "etrig2-0003-0003-0003-0003-000000000003", "name": "Fetch Updates", "type": "n8n-nodes-base.httpRequest", "typeVersion": 4.2, "position": [ 440, 300 ], "continueOnFail": true, "parameters": { "method": "GET", "url": "={{ $('Get Last Offset').item.json.bot_base_url }}getUpdates", "authentication": "none", "sendQuery": true, "queryParameters": { "parameters": [ { "name": "offset", "value": "={{ Number($json.last_update_id) + 1 }}" }, { "name": "limit", "value": "=100" }, { "name": "timeout", "value": "=0" } ] }, "options": { "timeout": 10000 } } }, { "id": "etrig2-0004-0004-0004-0004-000000000004", "name": "Parse Commands", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 660, 300 ], "parameters": { "mode": "runOnceForAllItems", "jsCode": "const items = $input.all();\nif (!items || items.length === 0) return [];\n\nconst resp = items[0].json;\nif (resp.error || !resp.ok || !Array.isArray(resp.result)) return [];\nif (resp.result.length === 0) return [];\n\nconst MAX_UPDATE_ID = Math.max(...resp.result.map(u => u.update_id));\nconst AUTH_CHAT_ID = 'YOUR_TELEGRAM_CHAT_ID';\n\nconst commands = resp.result\n .filter(u =>\n u.message &&\n String(u.message.chat && u.message.chat.id) === AUTH_CHAT_ID &&\n typeof u.message.text === 'string' &&\n u.message.text.trim().startsWith('/')\n )\n .map(u => {\n const parts = u.message.text.trim().split(/\\s+/);\n return {\n json: {\n is_command: true,\n max_update_id: MAX_UPDATE_ID,\n update_id: u.update_id,\n command: (parts[0] || '').toLowerCase(),\n ticketId: parseInt(parts[1]) || 0,\n chatId: String(u.message.chat.id),\n text: u.message.text\n }\n };\n });\n\nif (commands.length === 0) {\n // Updates seen but no commands from authorized chat \u2014 must still advance offset.\n return [{ json: { is_command: false, max_update_id: MAX_UPDATE_ID, command: null, ticketId: 0, chatId: AUTH_CHAT_ID } }];\n}\n\nreturn commands;" } }, { "id": "etrig2-0005-0005-0005-0005-000000000005", "name": "Update Offset", "type": "n8n-nodes-base.postgres", "typeVersion": 2.5, "position": [ 880, 300 ], "parameters": { "operation": "executeQuery", "query": "UPDATE telegram_poll_state SET value = GREATEST(value, {{ $json.max_update_id }}::bigint), updated_at = now() WHERE key = 'last_update_id'", "options": {} }, "credentials": { "postgres": { "name": "" } } }, { "id": "etrig2-0006-0006-0006-0006-000000000006", "name": "Has Command?", "type": "n8n-nodes-base.if", "typeVersion": 2, "position": [ 1100, 300 ], "parameters": { "conditions": { "options": { "caseSensitive": false, "leftValue": "", "typeValidation": "loose" }, "conditions": [ { "id": "cond-has-command", "leftValue": "={{ $json.is_command }}", "rightValue": true, "operator": { "type": "boolean", "operation": "equals" } } ], "combinator": "and" } } }, { "id": "etrig2-0007-0007-0007-0007-000000000007", "name": "Is /approve?", "type": "n8n-nodes-base.if", "typeVersion": 2, "position": [ 1320, 300 ], "parameters": { "conditions": { "options": { "caseSensitive": false, "leftValue": "", "typeValidation": "loose" }, "conditions": [ { "id": "cond-is-approve", "leftValue": "={{ $json.command }}", "rightValue": "/approve", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" } } }, { "id": "etrig2-0008-0008-0008-0008-000000000008", "name": "Approve: set open", "type": "n8n-nodes-base.postgres", "typeVersion": 2.5, "position": [ 1540, 180 ], "parameters": { "operation": "executeQuery", "query": "WITH approve AS (UPDATE tickets SET status='open', updated_at=now() WHERE id={{ $json.ticketId }} AND status='escalation_pending' RETURNING workspace_id) INSERT INTO logs (workspace_id, component, level, message, ticket_id) SELECT workspace_id, 'escalation_approved', 'info', 'escalation approved via Telegram /approve', {{ $json.ticketId }} FROM approve", "options": {} }, "credentials": { "postgres": { "name": "" } } }, { "id": "etrig2-0009-0009-0009-0009-000000000009", "name": "Confirm: approved", "type": "n8n-nodes-base.telegram", "typeVersion": 1.2, "position": [ 1760, 180 ], "parameters": { "chatId": "={{ $json.chatId }}", "text": "=\u2705 Ticket #{{ $json.ticketId }} approved for Sonnet escalation. It will be claimed on the next processor cycle.", "additionalFields": {} }, "credentials": { "telegramApi": { "name": "" } }, "continueOnFail": true }, { "id": "etrig2-0010-0010-0010-0010-000000000010", "name": "Is /disapprove?", "type": "n8n-nodes-base.if", "typeVersion": 2, "position": [ 1540, 360 ], "parameters": { "conditions": { "options": { "caseSensitive": false, "leftValue": "", "typeValidation": "loose" }, "conditions": [ { "id": "cond-is-disapprove", "leftValue": "={{ $json.command }}", "rightValue": "/disapprove", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" } } }, { "id": "etrig2-0011-0011-0011-0011-000000000011", "name": "Disapprove: set failed", "type": "n8n-nodes-base.postgres", "typeVersion": 2.5, "position": [ 1760, 300 ], "parameters": { "operation": "executeQuery", "query": "UPDATE tickets SET status='failed', last_error='escalation disapproved \u2014 re-scope this ticket for Qwen or raise model_hint manually', updated_at=now() WHERE id={{ $json.ticketId }} AND status='escalation_pending'", "options": {} }, "credentials": { "postgres": { "name": "" } } }, { "id": "etrig2-0012-0012-0012-0012-000000000012", "name": "Confirm: disapproved", "type": "n8n-nodes-base.telegram", "typeVersion": 1.2, "position": [ 1980, 300 ], "parameters": { "chatId": "={{ $json.chatId }}", "text": "=\u274c Ticket #{{ $json.ticketId }} marked failed. Re-scope for Qwen, or /requeue {{ $json.ticketId }} after editing the spec.", "additionalFields": {} }, "credentials": { "telegramApi": { "name": "" } }, "continueOnFail": true }, { "id": "etrig2-0013-0013-0013-0013-000000000013", "name": "Is /requeue?", "type": "n8n-nodes-base.if", "typeVersion": 2, "position": [ 1760, 480 ], "parameters": { "conditions": { "options": { "caseSensitive": false, "leftValue": "", "typeValidation": "loose" }, "conditions": [ { "id": "cond-is-requeue", "leftValue": "={{ $json.command }}", "rightValue": "/requeue", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" } } }, { "id": "etrig2-0014-0014-0014-0014-000000000014", "name": "Requeue: reset to Qwen", "type": "n8n-nodes-base.postgres", "typeVersion": 2.5, "position": [ 1980, 420 ], "parameters": { "operation": "executeQuery", "query": "WITH reset AS (UPDATE tickets SET status='open', attempts=0, updated_at=now() WHERE id={{ $json.ticketId }} AND status='escalation_pending') DELETE FROM logs WHERE component='escalation_pending' AND ticket_id={{ $json.ticketId }}", "options": {} }, "credentials": { "postgres": { "name": "" } } }, { "id": "etrig2-0015-0015-0015-0015-000000000015", "name": "Confirm: requeued", "type": "n8n-nodes-base.telegram", "typeVersion": 1.2, "position": [ 2200, 420 ], "parameters": { "chatId": "={{ $json.chatId }}", "text": "=\ud83d\udd04 Ticket #{{ $json.ticketId }} returned to Qwen queue (attempts=0, reviewer feedback preserved). Escalation gate re-armed \u2014 it will fire again at attempts=3.", "additionalFields": {} }, "credentials": { "telegramApi": { "name": "" } }, "continueOnFail": true }, { "id": "etrig2-0016-0016-0016-0016-000000000016", "name": "Unknown command", "type": "n8n-nodes-base.telegram", "typeVersion": 1.2, "position": [ 1980, 600 ], "parameters": { "chatId": "={{ $json.chatId }}", "text": "=Unknown command: {{ $json.command }}\n\nValid commands:\n /approve \n /disapprove \n /requeue ", "additionalFields": {} }, "credentials": { "telegramApi": { "name": "" } }, "continueOnFail": true } ], "connections": { "Schedule (every 60s)": { "main": [ [ { "node": "Get Last Offset", "type": "main", "index": 0 } ] ] }, "Get Last Offset": { "main": [ [ { "node": "Fetch Updates", "type": "main", "index": 0 } ] ] }, "Fetch Updates": { "main": [ [ { "node": "Parse Commands", "type": "main", "index": 0 } ] ] }, "Parse Commands": { "main": [ [ { "node": "Update Offset", "type": "main", "index": 0 }, { "node": "Has Command?", "type": "main", "index": 0 } ] ] }, "Update Offset": { "main": [ [] ] }, "Has Command?": { "main": [ [ { "node": "Is /approve?", "type": "main", "index": 0 } ], [] ] }, "Is /approve?": { "main": [ [ { "node": "Approve: set open", "type": "main", "index": 0 } ], [ { "node": "Is /disapprove?", "type": "main", "index": 0 } ] ] }, "Approve: set open": { "main": [ [ { "node": "Confirm: approved", "type": "main", "index": 0 } ] ] }, "Is /disapprove?": { "main": [ [ { "node": "Disapprove: set failed", "type": "main", "index": 0 } ], [ { "node": "Is /requeue?", "type": "main", "index": 0 } ] ] }, "Disapprove: set failed": { "main": [ [ { "node": "Confirm: disapproved", "type": "main", "index": 0 } ] ] }, "Is /requeue?": { "main": [ [ { "node": "Requeue: reset to Qwen", "type": "main", "index": 0 } ], [ { "node": "Unknown command", "type": "main", "index": 0 } ] ] }, "Requeue: reset to Qwen": { "main": [ [ { "node": "Confirm: requeued", "type": "main", "index": 0 } ] ] } }, "settings": { "executionOrder": "v1", "saveManualExecutions": true, "errorWorkflow": "agentstack-error-handler-v1" }, "staticData": null, "id": "agentstack-escalation-trigger-v1", "active": false }