{
  "meta": {
    "templateCredsSetupCompleted": true
  },
  "name": "CCO Agent with Customer Success Team",
  "nodes": [
    {
      "id": "cs-chat-trigger",
      "name": "When chat message received",
      "type": "@n8n/n8n-nodes-langchain.chatTrigger",
      "position": [
        -2864,
        -576
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "cco-agent",
      "name": "CCO Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        -2640,
        -816
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 2.1
    },
    {
      "id": "cs-think",
      "name": "Think",
      "type": "@n8n/n8n-nodes-langchain.toolThink",
      "position": [
        -2512,
        -496
      ],
      "parameters": {},
      "typeVersion": 1.1
    },
    {
      "id": "onboarding-agent",
      "name": "Customer Onboarding Specialist",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -2240,
        -96
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer onboarding, implementation planning, and new user success workflows"
      },
      "typeVersion": 2.2
    },
    {
      "id": "support-agent",
      "name": "Customer Support Specialist",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1280,
        -704
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer support, issue resolution, knowledge base creation, and helpdesk operations"
      },
      "typeVersion": 2.2
    },
    {
      "id": "health-agent",
      "name": "Customer Health Analyst",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1840,
        -304
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer health scoring, churn prediction, and retention analytics"
      },
      "typeVersion": 2.2
    },
    {
      "id": "expansion-agent",
      "name": "Account Expansion Specialist",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1328,
        -80
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in upselling, cross-selling, account growth, and expansion opportunities"
      },
      "typeVersion": 2.2
    },
    {
      "id": "training-agent",
      "name": "Customer Training Specialist",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1744,
        -1024
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer training programs, educational content, and user adoption strategies"
      },
      "typeVersion": 2.2
    },
    {
      "id": "retention-agent",
      "name": "Customer Retention Specialist",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1344,
        -1264
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in churn prevention, renewal strategies, and customer loyalty programs"
      },
      "typeVersion": 2.2
    },
    {
      "id": "cco-model",
      "name": "OpenAI Chat Model CCO",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -2672,
        -496
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "o3",
          "cachedResultName": "o3"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "onboarding-model",
      "name": "OpenAI Chat Model1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -2208,
        368
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "support-model",
      "name": "OpenAI Chat Model2",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1312,
        -496
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "health-model",
      "name": "OpenAI Chat Model3",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1824,
        -144
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "expansion-model",
      "name": "OpenAI Chat Model4",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1328,
        96
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "training-model",
      "name": "OpenAI Chat Model5",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1776,
        -768
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "retention-model",
      "name": "OpenAI Chat Model6",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1312,
        -944
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "cs-header-sticky",
      "name": "Sticky Note Header",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -3808,
        -880
      ],
      "parameters": {
        "color": 3,
        "width": 580,
        "height": 320,
        "content": "=======================================\n        CCO AGENT WITH CUSTOMER SUCCESS TEAM\n=======================================\nFor any questions or support, please contact:\n    Yaron@nofluff.online\n\nExplore more tips and tutorials here:\n   - YouTube: https://www.youtube.com/@YaronBeen/videos\n   - LinkedIn: https://www.linkedin.com/in/yaronbeen/\n======================================="
      },
      "typeVersion": 1
    },
    {
      "id": "cs-main-sticky",
      "name": "Sticky Note Main",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -3808,
        -544
      ],
      "parameters": {
        "color": 3,
        "width": 740,
        "height": 2500,
        "content": "## \ud83e\udd1d **CCO AGENT WITH CUSTOMER SUCCESS TEAM - AI WORKFLOW**\n\n**\ud83d\udd25 Powered by OpenAI O3 & GPT-4.1-mini Multi-Agent System**\n\n#CustomerSuccess #CustomerExperience #n8nWorkflows #OpenAI #CustomerRetention\n\n---\n\n### \ud83d\udcdd **Overview**\n\nThis multi-agent n8n automation creates a comprehensive customer success department. A strategic CCO agent receives your customer requests, analyzes customer needs, and coordinates specialized agents for onboarding, support, health monitoring, expansion, training, and retention\u2014delivering exceptional customer experiences with AI efficiency.\n\n---\n\n### \u2699\ufe0f **How It Works**\n\n1. **Chat trigger** receives customer success requests (e.g., \"Create onboarding plan for enterprise customers\")\n2. **CCO Agent** (O3) analyzes customer strategy and determines approach\n3. Delegates to specialist agents:\n   - Customer Onboarding Specialist\n   - Customer Support Specialist\n   - Customer Health Analyst\n   - Account Expansion Specialist\n   - Customer Training Specialist\n   - Customer Retention Specialist\n4. Each agent uses **GPT-4.1-mini** for specialized execution\n5. Results compiled into comprehensive customer success deliverables\n\n---\n\n### \ud83d\udc65 **Meet Your AI Customer Success Team**\n\n| Agent | Purpose | Model | Output |\n|-------|---------|-------|--------|\n| \ud83e\udd1d **CCO Agent** | Customer strategy & team coordination | O3 | Strategic customer oversight |\n| \ud83d\ude80 **Onboarding Specialist** | Implementation, setup, first value | GPT-4.1-mini | Onboarding plans |\n| \ud83c\udfa7 **Support Specialist** | Issue resolution, knowledge base | GPT-4.1-mini | Support solutions |\n| \ud83d\udc9a **Health Analyst** | Customer health, churn prediction | GPT-4.1-mini | Health insights |\n| \ud83d\udcc8 **Expansion Specialist** | Upsells, cross-sells, growth | GPT-4.1-mini | Growth opportunities |\n| \ud83c\udf93 **Training Specialist** | Education, adoption, best practices | GPT-4.1-mini | Training programs |\n| \ud83d\udd04 **Retention Specialist** | Renewal, loyalty, churn prevention | GPT-4.1-mini | Retention strategies |\n\n---\n\n### \ud83d\udca1 **Use Cases**\n\n- **Customer Onboarding**: Welcome \u2192 Setup \u2192 Training \u2192 First Success\n- **Support Operations**: Ticket resolution \u2192 Knowledge base \u2192 Escalation procedures\n- **Health Monitoring**: Usage tracking \u2192 Risk identification \u2192 Proactive outreach\n- **Account Expansion**: Opportunity identification \u2192 Upsell campaigns \u2192 Cross-sell strategies\n- **Customer Education**: Training programs \u2192 Best practices \u2192 User adoption\n- **Retention Programs**: Renewal strategies \u2192 Loyalty programs \u2192 Win-back campaigns\n\n---\n\n### \ud83d\udcb8 **Cost Optimization**\n\n- **O3 for CCO**: Strategic customer decisions only\n- **GPT-4.1-mini for execution**: 90% cost reduction\n- **Parallel processing**: All specialists work simultaneously\n- **Template reuse**: Leverage proven customer success frameworks\n\n---\n\n### \ud83c\udff7\ufe0f **Tags**\n\n#CustomerSuccess #CustomerExperience #CustomerOnboarding #CustomerSupport #CustomerRetention\n#AccountExpansion #CustomerHealth #ChurnPrevention #CustomerTraining #CustomerLoyalty\n#n8n #OpenAI #MultiAgentSystem #CustomerOps #CSM #CustomerJourney"
      },
      "typeVersion": 1
    }
  ],
  "connections": {
    "Think": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model1": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Onboarding Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model2": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Support Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model3": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Health Analyst",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model4": {
      "ai_languageModel": [
        [
          {
            "node": "Account Expansion Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model5": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Training Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model6": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Retention Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model CCO": {
      "ai_languageModel": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "Customer Health Analyst": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "When chat message received": {
      "main": [
        [
          {
            "node": "CCO Agent",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Customer Support Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Account Expansion Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Customer Training Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Customer Retention Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Customer Onboarding Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    }
  }
}