{ "id": "MScSPanoLkQwiPVD", "meta": { "templateCredsSetupCompleted": true }, "name": "Shopify No Orders in X Minutes Alert", "tags": [], "nodes": [ { "id": "ba543263-fd96-4d1f-a74a-caed71219a50", "name": "\ud83d\udcd6 Complete Documentation", "type": "n8n-nodes-base.stickyNote", "position": [ 13440, 6256 ], "parameters": { "width": 724, "height": 1130, "content": "## \ud83d\uded2 Shopify \"No Orders in X Minutes\" Alert\n\n### Who It's For\nEcommerce teams, store owners, and DevOps who need to know immediately when orders stop flowing.\n\n### What It Does\nMonitors your Shopify store for new orders at regular intervals (default: 30 min). Tracks downtime duration and sends rich alerts (Slack & HTML Email). Automatically resets when orders resume or if data is stale (>24h).\n\n### How It Works\n1. Schedule Trigger runs at set interval\n2. Config Node validates settings\n3. Fetch Orders pulls orders from Shopify (dynamic lookback)\n4. Orders Found? branches: YES \u2192 reset counters | NO \u2192 send alert\n5. Build Alert creates formatted message with downtime details\n6. Route sends to Slack/Email based on configuration\n7. Error Handler catches API failures and alerts team\n\n### How to Set Up\n1. Connect Shopify OAuth2 to Fetch Orders node\n2. Connect Slack & Gmail accounts to alert nodes\n3. Open the Slack node and manually select your target channel from the dropdown.\n4. Open Configuration node and set:\n \u2022 enableSlackAlert: true/false\n \u2022 enableEmailAlert: true/false\n \u2022 enableRecoveryNotification: true/false\n \u2022 sendEmailTo: your.email@example.com\n5. Toggle workflow to ACTIVE\n\n### Requirements\n- n8n version 2.11.3+\n- Shopify OAuth2 (orders:read scope)\n- Slack OAuth (chat:write scope) - optional\n- Gmail OAuth (gmail.send scope) - optional\n- Workflow static data support ($getWorkflowStaticData)\n\n### Version Info\n**Version:** 1.2\n**Status:** \u2705 Production Ready\n**Features:** \u2022 Error handling \u2022 Config validation \u2022 Multi-channel alerts \u2022 Recovery Notifications" }, "typeVersion": 1 }, { "id": "006a7784-02bb-416e-9c1d-638efd2481ce", "name": "Group: Validation & Routing", "type": "n8n-nodes-base.stickyNote", "position": [ 16128, 6432 ], "parameters": { "color": 4, "width": 640, "height": 584, "content": "### 4\ufe0f\u20e3 VALIDATION & ROUTING\nRoutes structured alerts to enabled channels using Slack Block Kit and HTML Email templates." }, "typeVersion": 1 }, { "id": "f31872c1-d168-42d4-846b-6c147e553967", "name": "Handle API Error", "type": "n8n-nodes-base.code", "position": [ 15648, 6880 ], "parameters": { "jsCode": "// Handle Shopify API errors gracefully\nconst globalData = $getWorkflowStaticData('global');\nconst intervalMinutes = $('Schedule Trigger').params.rule.interval[0].minutesInterval || 30;\nconst currentTime = $now.toFormat('yyyy-MM-dd HH:mm:ss');\n\n// Increment specific API error counter\nglobalData.apiErrorCount = globalData.apiErrorCount ? globalData.apiErrorCount + 1 : 1;\n\nif (!globalData.firstFailingTime) {\n globalData.firstFailingTime = currentTime;\n}\n\nconst totalDowntimeMinutes = globalData.apiErrorCount * intervalMinutes;\nconst errorMessage = $input.first().json.error?.message || 'Unknown API error';\n\nconst alertMessage = `\u26a0\ufe0f *SHOPIFY API ERROR* (Consecutive API Error #${globalData.apiErrorCount})\\n\\n\u23f0 Time: ${currentTime}\\n\ud83d\udd52 Failing Since: ${globalData.firstFailingTime} (~${totalDowntimeMinutes} mins)\\n\u274c Error: ${errorMessage}\\n\\n\u26a1 Action Required:\\n \u2022 Check Shopify status page\\n \u2022 Verify API credentials\\n \u2022 Check n8n logs for details\\n \u2022 Your store may be unreachable`;\n\nreturn {json: {\n alertMessage: alertMessage,\n apiErrorCount: globalData.apiErrorCount,\n firstFailingTime: globalData.firstFailingTime,\n totalDowntimeMinutes: totalDowntimeMinutes,\n isApiError: true,\n isTestMode: false,\n headerIcon: \"\u26a0\ufe0f\",\n headerTitle: \"SHOPIFY API ERROR\",\n themeColor: \"#dd6b20\"\n}};" }, "typeVersion": 2 }, { "id": "d51776cd-c5b3-43e8-87ab-0449d1f9e745", "name": "Group: Setup1", "type": "n8n-nodes-base.stickyNote", "position": [ 14208, 6432 ], "parameters": { "color": 6, "width": 780, "height": 588, "content": "### 1\ufe0f\u20e3 SETUP & CONFIG\nConfigure alert channels. Config validation prevents silent failures and unrouted alerts." }, "typeVersion": 1 }, { "id": "3ff8013f-2ff7-4fd5-a35d-8fefa6f115e3", "name": "Group: Monitoring1", "type": "n8n-nodes-base.stickyNote", "position": [ 15040, 6432 ], "parameters": { "color": 5, "width": 460, "height": 584, "content": "### 2\ufe0f\u20e3 LIVE MONITORING\nFetches orders from Shopify." }, "typeVersion": 1 }, { "id": "e8854a73-9f1b-4aa4-83be-94fc059d3be0", "name": "Group: State1", "type": "n8n-nodes-base.stickyNote", "position": [ 15536, 6432 ], "parameters": { "color": 7, "width": 540, "height": 588, "content": "### 3\ufe0f\u20e3 STATE TRACKING\nUses static data to measure downtime. Triggers recovery alerts when orders resume." }, "typeVersion": 1 }, { "id": "454f7935-996e-4bc7-a172-8a125558934a", "name": "Schedule Trigger", "type": "n8n-nodes-base.scheduleTrigger", "position": [ 14240, 6608 ], "parameters": { "rule": { "interval": [ { "field": "minutes", "minutesInterval": 30 } ] } }, "typeVersion": 1.1 }, { "id": "2e2d0b81-f1d4-452f-a9e7-e71d862921cd", "name": "Configuration", "type": "n8n-nodes-base.set", "position": [ 14416, 6608 ], "parameters": { "options": {}, "assignments": { "assignments": [ { "id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890", "name": "enableSlackAlert", "type": "boolean", "value": false }, { "id": "b2c3d4e5-f6a7-8901-bcde-f12345678901", "name": "enableEmailAlert", "type": "boolean", "value": false }, { "id": "c3d4e5f6-a7b8-9012-cdef-123456789012", "name": "sendEmailTo", "type": "string", "value": "PASTE_RECIPIENT_EMAIL_HERE" }, { "id": "df8fdb10-51c6-4c55-ba2e-6a6c86269d36", "name": "enableRecoveryNotification", "type": "boolean", "value": false } ] } }, "typeVersion": 3.4 }, { "id": "d3c2b1b5-a89e-477e-af10-8bedfd45265f", "name": "Validate Email Config?", "type": "n8n-nodes-base.if", "position": [ 14784, 6608 ], "parameters": { "options": {}, "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "c1v2b3n4-m5q6-w7e8-r9t0-y1u2i3o4p5", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $('Configuration').item.json.enableEmailAlert }}", "rightValue": true }, { "id": "a1s2d3f4-g5h6-j7k8-l9z0-x1c2v3b4n5", "operator": { "type": "string", "operation": "equals" }, "leftValue": "={{ $('Configuration').item.json.sendEmailTo }}", "rightValue": "PASTE_RECIPIENT_EMAIL_HERE" } ] } }, "typeVersion": 2.3 }, { "id": "3ce3b545-c5e7-4bf4-a4a0-902291de1ecb", "name": "All Channels Disabled?", "type": "n8n-nodes-base.if", "position": [ 14576, 6608 ], "parameters": { "options": {}, "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "x1y2z3a4", "operator": { "type": "boolean", "operation": "false", "singleValue": true }, "leftValue": "={{ $('Configuration').item.json.enableSlackAlert }}", "rightValue": false }, { "id": "b5c6d7e8", "operator": { "type": "boolean", "operation": "false", "singleValue": true }, "leftValue": "={{ $('Configuration').item.json.enableEmailAlert }}", "rightValue": false } ] } }, "typeVersion": 2.3 }, { "id": "a787bc8a-221a-4627-800c-18a692f5202a", "name": "Config Error", "type": "n8n-nodes-base.stopAndError", "position": [ 14784, 6816 ], "parameters": { "errorMessage": "Validation Failed: You must enable at least one primary alert channel (Slack or Email), and provide a valid email address if Email Alerts are enabled. Enabling only Recovery notifications is not allowed." }, "typeVersion": 1 }, { "id": "dee26b50-a858-4d94-8101-dfb661df5873", "name": "Build Alert Message", "type": "n8n-nodes-base.code", "position": [ 15648, 6688 ], "parameters": { "jsCode": "const globalData = $getWorkflowStaticData('global');\nconst intervalMinutes = $('Schedule Trigger').params.rule.interval[0].minutesInterval || 30;\nconst currentTime = $now.toFormat('yyyy-MM-dd HH:mm:ss');\n\n// Handle Stale Data Check\nif (globalData.firstFailingTime) {\n const hoursSinceFirst = $now.diff(DateTime.fromISO(globalData.firstFailingTime), 'hours').hours;\n if (hoursSinceFirst > 24) {\n delete globalData.firstFailingTime;\n delete globalData.failedCount;\n }\n}\n\nglobalData.failedCount = globalData.failedCount ? globalData.failedCount + 1 : 1;\n\nif (!globalData.firstFailingTime) {\n globalData.firstFailingTime = currentTime;\n}\n\nconst totalDowntimeMinutes = globalData.failedCount * intervalMinutes;\n\n// Determine context mode\nconst headerIcon = \"\ud83d\udea8\";\nconst headerTitle = \"NO ORDERS ALERT\";\n\nconst alertMessage = `${headerIcon} *${headerTitle}* (Consecutive Alert #${globalData.failedCount})\\n\\n\u23f0 Time Checked: ${currentTime}\\n\ud83d\udd52 Failing Since: ${globalData.firstFailingTime} (~${totalDowntimeMinutes} mins without new orders)\\n\ud83d\udcca Status: No orders found in the last ${intervalMinutes} minutes.\\n\u26a0\ufe0f Action Required: Please check your Shopify store for:\\n \u2022 Payment gateway issues\\n \u2022 Checkout errors\\n \u2022 Traffic anomalies\\n \u2022 API connectivity`;\n\nreturn {json: {\n alertMessage: alertMessage,\n failedCount: globalData.failedCount,\n firstFailingTime: globalData.firstFailingTime,\n totalDowntimeMinutes: totalDowntimeMinutes,\n headerIcon: headerIcon,\n headerTitle: headerTitle,\n themeColor: \"#e53e3e\"\n}};" }, "typeVersion": 2 }, { "id": "a1390a0f-24d7-453b-8be3-55658e8fec3c", "name": "Sticky Note", "type": "n8n-nodes-base.stickyNote", "position": [ 16480, 6496 ], "parameters": { "color": 6, "width": 250, "height": 90, "content": "\u26a0\ufe0f **ACTION REQUIRED**\nOpen this node and select your Slack channel from the dropdown before activating the workflow." }, "typeVersion": 1 }, { "id": "30cc8795-d656-49e0-9c6c-7e6c69ca6965", "name": "Alert Team via Slack", "type": "n8n-nodes-base.slack", "onError": "continueRegularOutput", "position": [ 16496, 6608 ], "parameters": { "text": "={{ $json.alertMessage }}", "select": "channel", "channelId": { "__rl": true, "mode": "list", "value": "" }, "otherOptions": {} }, "credentials": { "slackApi": { "name": "" } }, "typeVersion": 2 }, { "id": "7db49dfb-ddbb-4db6-85c2-baa08669681f", "name": "Alert Team via Email", "type": "n8n-nodes-base.gmail", "onError": "continueRegularOutput", "position": [ 16496, 6816 ], "parameters": { "sendTo": "={{ $('Configuration').item.json.sendEmailTo }}", "message": "=
\n

{{ $json.headerIcon }} {{ $json.headerTitle }}

\n

Status: {{ $json.isRecovery ? 'Orders have resumed.' : 'Downtime ongoing.' }}

\n

Approx Downtime: {{ $json.totalDowntimeMinutes }} minutes

\n

Failing Since: {{ $json.firstFailingTime }}

\n
\n

{{ $json.isRecovery ? '\u2705 Recovery Actions:' : '\u26a0\ufe0f Action Required:' }}

\n \n
", "options": {}, "subject": "={{ $json.headerIcon }} {{ $json.headerTitle }} - Notification" }, "credentials": { "gmailOAuth2": { "name": "" } }, "typeVersion": 2.1 }, { "id": "4c3c1729-b28a-4599-8e69-209e053fb355", "name": "Orders Resumed \u2014 Reset Counters", "type": "n8n-nodes-base.code", "position": [ 15648, 6496 ], "parameters": { "jsCode": "const globalData = $getWorkflowStaticData('global');\nconst intervalMinutes = $('Schedule Trigger').params.rule.interval[0].minutesInterval || 30;\n\nlet wasFailing = globalData.failedCount > 0 || globalData.apiErrorCount > 0;\nlet downtimeMinutes = ((globalData.failedCount || 0) + (globalData.apiErrorCount || 0)) * intervalMinutes;\nlet failingSince = globalData.firstFailingTime || 'Unknown';\n\n// Clear all tracking variables\ndelete globalData.failedCount;\ndelete globalData.apiErrorCount;\ndelete globalData.firstFailingTime;\n\n// If we were previously failing, generate a recovery payload\nif (wasFailing) {\n const headerIcon = \"\u2705\";\n const headerTitle = \"SYSTEM RECOVERED\";\n const alertMessage = `${headerIcon} *${headerTitle}*\\n\\n\ud83c\udf89 Orders are successfully flowing again!\\n\ud83d\udd52 Outage Started: ${failingSince}\\n\u23f1\ufe0f Approx Downtime: ${downtimeMinutes} mins`;\n\n return [{ json: {\n alertMessage: alertMessage,\n totalDowntimeMinutes: downtimeMinutes,\n firstFailingTime: failingSince,\n isRecovery: true,\n headerIcon: headerIcon,\n headerTitle: headerTitle,\n themeColor: \"#38a169\"\n }}];\n}\n\n// Always return an item so the downstream IF node can cleanly stop execution\nreturn [{ json: { \n isRecovery: false, \n message: \"No active outage to recover from. Counters cleared.\"\n}}];" }, "typeVersion": 2 }, { "id": "5f0b43df-efe3-4f09-abee-d0be9065fa90", "name": "Slack Enabled?", "type": "n8n-nodes-base.if", "position": [ 16208, 6624 ], "parameters": { "options": {}, "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "3b16f6ce-394e-4065-8a69-fcba5e78c140", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $('Configuration').item.json.enableSlackAlert }}", "rightValue": true } ] } }, "typeVersion": 2.3 }, { "id": "d949d8d3-65a8-4c1b-a26f-2afff53d6a76", "name": "Email Enabled?", "type": "n8n-nodes-base.if", "position": [ 16208, 6832 ], "parameters": { "options": {}, "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "f3f262f5-09a3-4b18-b6d1-ae35ec776faa", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $('Configuration').item.json.enableEmailAlert }}", "rightValue": true } ] } }, "typeVersion": 2.3 }, { "id": "397a97d8-4fd4-45ae-a967-5be1260a2cd0", "name": "Orders Found?", "type": "n8n-nodes-base.if", "position": [ 15296, 6544 ], "parameters": { "options": {}, "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "14183057-8344-46ed-b5b7-00d7b1575929", "operator": { "type": "object", "operation": "notEmpty", "singleValue": true }, "leftValue": "={{ $input.item.json }}", "rightValue": "" } ] } }, "typeVersion": 2.3 }, { "id": "b597108d-422f-482b-a86a-6748fd934bb8", "name": "Fetch Orders", "type": "n8n-nodes-base.shopify", "onError": "continueErrorOutput", "position": [ 15136, 6720 ], "parameters": { "limit": 1, "options": { "createdAtMin": "={{ $now.minus({ minutes: $(\"Schedule Trigger\").params.rule.interval?.[0]?.minutesInterval || 30 }).toISO() }}" }, "operation": "getAll", "authentication": "oAuth2" }, "credentials": { "shopifyOAuth2Api": { "name": "" } }, "typeVersion": 1, "alwaysOutputData": true }, { "id": "f6913565-d598-44b8-b106-b7ee70c047a5", "name": "Recovery Enabled?", "type": "n8n-nodes-base.if", "position": [ 15888, 6496 ], "parameters": { "options": {}, "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "c1d2e3f4-g5h6-i7j8-k9l0-m1n2o3p4q5", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $json.isRecovery }}", "rightValue": true }, { "id": "e5485374-cd9e-43af-98f6-8a2f981c0f3e", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $('Configuration').item.json.enableRecoveryNotification }}", "rightValue": "true" } ] } }, "typeVersion": 2.3 } ], "active": false, "settings": { "binaryMode": "separate", "callerPolicy": "workflowsFromSameOwner", "timeSavedMode": "fixed", "availableInMCP": false, "executionOrder": "v1" }, "versionId": "c9b9a508-434f-46f6-adf0-e3d4ca51c466", "connections": { "Fetch Orders": { "main": [ [ { "node": "Orders Found?", "type": "main", "index": 0 } ], [ { "node": "Handle API Error", "type": "main", "index": 0 } ] ] }, "Configuration": { "main": [ [ { "node": "All Channels Disabled?", "type": "main", "index": 0 } ] ] }, "Orders Found?": { "main": [ [ { "node": "Orders Resumed \u2014 Reset Counters", "type": "main", "index": 0 } ], [ { "node": "Build Alert Message", "type": "main", "index": 0 } ] ] }, "Email Enabled?": { "main": [ [ { "node": "Alert Team via Email", "type": "main", "index": 0 } ] ] }, "Slack Enabled?": { "main": [ [ { "node": "Alert Team via Slack", "type": "main", "index": 0 } ] ] }, "Handle API Error": { "main": [ [ { "node": "Slack Enabled?", "type": "main", "index": 0 }, { "node": "Email Enabled?", "type": "main", "index": 0 } ] ] }, "Schedule Trigger": { "main": [ [ { "node": "Configuration", "type": "main", "index": 0 } ] ] }, "Recovery Enabled?": { "main": [ [ { "node": "Slack Enabled?", "type": "main", "index": 0 }, { "node": "Email Enabled?", "type": "main", "index": 0 } ] ] }, "Build Alert Message": { "main": [ [ { "node": "Slack Enabled?", "type": "main", "index": 0 }, { "node": "Email Enabled?", "type": "main", "index": 0 } ] ] }, "All Channels Disabled?": { "main": [ [ { "node": "Config Error", "type": "main", "index": 0 } ], [ { "node": "Validate Email Config?", "type": "main", "index": 0 } ] ] }, "Validate Email Config?": { "main": [ [ { "node": "Config Error", "type": "main", "index": 0 } ], [ { "node": "Fetch Orders", "type": "main", "index": 0 } ] ] }, "Orders Resumed \u2014 Reset Counters": { "main": [ [ { "node": "Recovery Enabled?", "type": "main", "index": 0 } ] ] } } }