{ "nodes": [ { "parameters": { "content": "## Automated Stripe Payment Recovery: Assign Account Manager for High LTV and coupons for others\n\n### How it works\n\nThe workflow triggers on a Stripe payment failure and retrieves contact details.\nIt queries the payment failures table to check if the client already has a recorded failure.\nIf a record exists, it increments the failure count; otherwise, it creates a new entry in the table.\nThe workflow evaluates the client's lifetime value (LTV) and checks if they have already been processed in the system.\nHigh LTV clients receive a newly created Stripe discount coupon via Gmail to encourage retention.\nThe system also checks for pending tasks, creating new internal tasks and Google Calendar events if none exist.\n\n### Setup steps\n\n- [ ] Configure Stripe credentials for the trigger and coupon creation nodes.\n- [ ] Connect the HighLevel account to manage contacts and tasks.\n- [ ] Authenticate your chosen data table here it is n8n official data tables.\n- [ ] Set up Gmail credentials for sending emails to users.\n- [ ] Connect Google Calendar for internal event creation.\n\n### Customization\n\nYou can customize the Stripe coupon amount, the criteria used to determine 'high LTV' clients, and the email template sent to them.", "height": 896, "width": 480 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ -2368, 288 ], "id": "71803eb3-c095-47bb-8f05-d425b03a9c78", "name": "Sticky Note" }, { "parameters": { "content": "## Handle Stripe trigger\n\nReceives the Stripe webhook and fetches associated contact details.", "height": 272, "width": 640, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ -1808, 592 ], "id": "85137481-5ddf-4690-9f0d-fe713f1d4ab8", "name": "Sticky Note1" }, { "parameters": { "content": "## Query payment failures table\n\nChecks the data table to see if a failure record already exists for the client.", "height": 320, "width": 416, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ -1136, 560 ], "id": "b91ca06e-b0f7-4bd5-9854-7c6e17191855", "name": "Sticky Note2" }, { "parameters": { "content": "## Process existing failure record\n\nIncrements the failure count for known clients and evaluates their LTV status.", "height": 320, "width": 640, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ -672, 96 ], "id": "cc9b08b5-d0f9-4086-9e6d-8d0f5d089942", "name": "Sticky Note3" }, { "parameters": { "content": "## Process new failure record\n\nCreates a new data table entry for first-time payment failures and evaluates LTV.", "height": 320, "width": 640, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ -688, 880 ], "id": "f9176afb-3423-4bf9-af32-43b43462de90", "name": "Sticky Note4" }, { "parameters": { "content": "## Check for existing pending tasks\n\nFetches and aggregates current tasks to check if the client already has pending follow-ups.", "height": 304, "width": 640, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ 0, 0 ], "id": "4f356d63-2425-4450-87c5-82c54f041851", "name": "Sticky Note5" }, { "parameters": { "content": "## Create follow-up task and event for a dedicated account manager\n\nGenerates a new internal task, creates a Google Calendar event, and updates the row.", "height": 304, "width": 640, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ 720, 128 ], "id": "1a2034f9-2f3c-4784-9a70-de636870473e", "name": "Sticky Note6" }, { "parameters": { "content": "## Generate coupon and send message\n\nCreates a discount coupon in Stripe and sends it to the high LTV client via Gmail.", "height": 304, "width": 640, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ 0, 336 ], "id": "108f08e5-4008-4aa0-b038-fe5e7db6042e", "name": "Sticky Note7" }, { "parameters": { "content": "## Evaluate tasks for new records\n\nFetches and aggregates tasks for clients with newly created failure records.", "height": 304, "width": 640, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ -16, 768 ], "id": "2d9ac668-fa16-40d0-8196-ecdf45c6b38f", "name": "Sticky Note8" }, { "parameters": { "content": "## Schedule task for new records\n\nCreates follow-up tasks and calendar events for new payment failure instances.", "height": 304, "width": 640, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ 704, 896 ], "id": "ab52aa64-01b3-488c-97f8-b3c558efea28", "name": "Sticky Note9" }, { "parameters": { "content": "## Issue coupon for new records\n\nCreates a Stripe coupon and sends a retention email for newly recorded high LTV clients.", "height": 304, "width": 640, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ -16, 1104 ], "id": "faf71875-4786-4051-932e-da7fffbd110c", "name": "Sticky Note10" }, { "parameters": { "events": [ "invoice.payment_failed", "payment_intent.payment_failed" ] }, "id": "c894bc0d-7ad8-486f-8e7f-2be1a983f523", "name": "Stripe Event Trigger", "type": "n8n-nodes-base.stripeTrigger", "typeVersion": 1, "position": [ -1760, 704 ], "credentials": { "stripeApi": { "name": "" } } }, { "parameters": { "operation": "getAll", "filters": { "query": "={{ $json.data.object.receipt_email }}" }, "options": {}, "requestOptions": {} }, "type": "n8n-nodes-base.highLevel", "typeVersion": 2, "position": [ -1536, 704 ], "id": "580818b0-abf6-4d4c-94c4-75c9d4453988", "name": "Fetch Contacts List", "alwaysOutputData": true, "credentials": { "highLevelOAuth2Api": { "name": "" } } }, { "parameters": { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "strict", "version": 3 }, "conditions": [ { "id": "de566e1a-9687-4bfd-84bb-70005de261e3", "leftValue": "={{ $json.id }}", "rightValue": "", "operator": { "type": "string", "operation": "notEmpty", "singleValue": true } } ], "combinator": "and" }, "options": {} }, "type": "n8n-nodes-base.if", "typeVersion": 2.3, "position": [ -1312, 704 ], "id": "7ddb8eb6-e7bb-46a7-8eff-86cac1fa7302", "name": "If Contact Exists" }, { "parameters": { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "strict", "version": 3 }, "conditions": [ { "id": "80468b7c-f365-447f-813a-d8641a66cd9c", "leftValue": "={{ $json.id }}", "rightValue": 0, "operator": { "type": "number", "operation": "notEmpty", "singleValue": true } } ], "combinator": "and" }, "options": {} }, "type": "n8n-nodes-base.if", "typeVersion": 2.3, "position": [ -864, 688 ], "id": "e1e83686-d089-40f9-9c46-077efe5d7011", "name": "If Payment Failure Exists" }, { "parameters": { "resource": "task", "contactId": "={{ $('Update Failure Count').item.json.ContactID }}", "title": "High LTV Customer Payment Issue | Very Important", "dueDate": "2026-05-22T00:00:00", "additionalFields": { "assignedTo": "=enter-your-dedicated-account-manager-ghl-id" }, "requestOptions": {} }, "type": "n8n-nodes-base.highLevel", "typeVersion": 2, "position": [ 768, 256 ], "id": "2802df7f-0aed-4cfb-85cd-cfeaf8351cd9", "name": "Create Task", "credentials": { "highLevelOAuth2Api": { "name": "" } } }, { "parameters": { "resource": "task", "contactId": "={{ $('Add Payment Failure Record').item.json.ContactID }}", "title": "High LTV Customer Payment Issue | Very Important", "dueDate": "2026-05-22T00:00:00", "additionalFields": { "assignedTo": "=enter-your-dedicated-account-manager-ghl-id" }, "requestOptions": {} }, "type": "n8n-nodes-base.highLevel", "typeVersion": 2, "position": [ 752, 1024 ], "id": "bdd26f3d-341d-4141-a3cd-18c7cadb54fb", "name": "Create Task for New Failure", "credentials": { "highLevelOAuth2Api": { "name": "" } } }, { "parameters": { "operation": "update", "dataTableId": { "__rl": true, "value": "d5QC1syJrsgKlhaz", "mode": "list", "cachedResultName": "Payment_intent_failures", "cachedResultUrl": "/projects/S0V0gYYsL1xXfutM/datatables/d5QC1syJrsgKlhaz" }, "filters": { "conditions": [ { "keyValue": "={{ $json.id }}" } ] }, "columns": { "mappingMode": "defineBelow", "value": { "Email": "={{ $json.Email }}", "ContactID": "={{ $json.ContactID }}", "StripePaymentIntentID": "={{ $('Stripe Event Trigger').item.json.data.object.id }}", "Amount": "={{ parseFloat($('Stripe Event Trigger').item.json.data.object.amount) / 100 }}", "Currency": "$", "FailureCount": "={{ new Date($json.updatedAt).getTime() > (Date.now() - 30 * 24 * 60 * 60 * 1000) ? ($('Get Payment Failures Data').item.json.FailureCount || 0) + 1 : 1 }}", "DiscountOffered": 0, "ErrorMessage": "={{ $('Stripe Event Trigger').item.json.data.object.last_payment_error.message }}", "ErrorCode": "={{ $('Stripe Event Trigger').item.json.data.object.last_payment_error.code }}" }, "matchingColumns": [], "schema": [ { "id": "Email", "displayName": "Email", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "ContactID", "displayName": "ContactID", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "StripePaymentIntentID", "displayName": "StripePaymentIntentID", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "Amount", "displayName": "Amount", "required": false, "defaultMatch": false, "display": true, "type": "number", "readOnly": false, "removed": false }, { "id": "Currency", "displayName": "Currency", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "FailureCount", "displayName": "FailureCount", "required": false, "defaultMatch": false, "display": true, "type": "number", "readOnly": false, "removed": false }, { "id": "DiscountOffered", "displayName": "DiscountOffered", "required": false, "defaultMatch": false, "display": true, "type": "number", "readOnly": false, "removed": false }, { "id": "ErrorCode", "displayName": "ErrorCode", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "ErrorMessage", "displayName": "ErrorMessage", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false } ], "attemptToConvertTypes": false, "convertFieldsToString": false }, "options": {} }, "type": "n8n-nodes-base.dataTable", "typeVersion": 1.1, "position": [ -624, 224 ], "id": "62fbf15e-9c9e-4c8a-acfe-935d3b87428c", "name": "Update Failure Count" }, { "parameters": { "dataTableId": { "__rl": true, "value": "d5QC1syJrsgKlhaz", "mode": "list", "cachedResultName": "Payment_intent_failures", "cachedResultUrl": "/projects/S0V0gYYsL1xXfutM/datatables/d5QC1syJrsgKlhaz" }, "columns": { "mappingMode": "defineBelow", "value": { "Email": "={{ $json.Email }}", "ContactID": "={{ $('Fetch Contacts List').item.json.id }}", "StripePaymentIntentID": "={{ $('Stripe Event Trigger').item.json.data.object.id }}", "Amount": "={{ parseFloat($('Stripe Event Trigger').item.json.data.object.amount) / 100 }}", "Currency": "$", "FailureCount": "=1", "DiscountOffered": 0, "ErrorMessage": "={{ $('Stripe Event Trigger').item.json.data.object.last_payment_error.message }}", "ErrorCode": "={{ $('Stripe Event Trigger').item.json.data.object.last_payment_error.code }}" }, "matchingColumns": [], "schema": [ { "id": "Email", "displayName": "Email", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "ContactID", "displayName": "ContactID", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "StripePaymentIntentID", "displayName": "StripePaymentIntentID", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "Amount", "displayName": "Amount", "required": false, "defaultMatch": false, "display": true, "type": "number", "readOnly": false, "removed": false }, { "id": "Currency", "displayName": "Currency", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "FailureCount", "displayName": "FailureCount", "required": false, "defaultMatch": false, "display": true, "type": "number", "readOnly": false, "removed": false }, { "id": "DiscountOffered", "displayName": "DiscountOffered", "required": false, "defaultMatch": false, "display": true, "type": "number", "readOnly": false, "removed": false }, { "id": "ErrorCode", "displayName": "ErrorCode", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false }, { "id": "ErrorMessage", "displayName": "ErrorMessage", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": false } ], "attemptToConvertTypes": false, "convertFieldsToString": false }, "options": {} }, "type": "n8n-nodes-base.dataTable", "typeVersion": 1.1, "position": [ -640, 1008 ], "id": "db66fc88-65f0-42f0-b2b0-4d65f66cc8e1", "name": "Add Payment Failure Record" }, { "parameters": { "calendar": { "__rl": true, "value": "family01867773017172104160@group.calendar.google.com", "mode": "list", "cachedResultName": "Family" }, "additionalFields": { "attendees": [ "=enter-your-dedicated-account-manager-email-here" ], "description": "=Customer Email: {{ $('Fetch Contacts List').item.json.email }}\n\nHey, This is some serious issue out there support our IMP customer payment issue. And report back to our manager", "sendUpdates": "all", "summary": "={{ $json.task.title }}" } }, "type": "n8n-nodes-base.googleCalendar", "typeVersion": 1.3, "position": [ 992, 256 ], "id": "efca41ed-6ea8-47cd-9a6c-45dfc44709e2", "name": "Create Calendar Event", "credentials": { "googleCalendarOAuth2Api": { "name": "" } } }, { "parameters": { "calendar": { "__rl": true, "value": "family01867773017172104160@group.calendar.google.com", "mode": "list", "cachedResultName": "Family" }, "additionalFields": { "attendees": [ "=enter-your-dedicated-account-manager-email-here" ], "description": "=Customer Email: {{ $('Fetch Contacts List').item.json.email }}\n\nHey, This is some serious issue out there support our IMP customer payment issue. And report back to our manager.", "sendUpdates": "all", "summary": "={{ $json.task.title }}" } }, "type": "n8n-nodes-base.googleCalendar", "typeVersion": 1.3, "position": [ 976, 1024 ], "id": "74fb9654-58ad-4a22-af59-89a3c99cac14", "name": "Create Calendar Event for New", "credentials": { "googleCalendarOAuth2Api": { "name": "" } } }, { "parameters": { "resource": "coupon", "percentOff": 5 }, "type": "n8n-nodes-base.stripe", "typeVersion": 1, "position": [ 48, 464 ], "id": "4aa6f0a2-b04d-4363-82c2-0a1f511cf230", "name": "Create Stripe Coupon", "credentials": { "stripeApi": { "name": "" } } }, { "parameters": { "sendTo": "={{ $('Fetch Contacts List').item.json.email }}", "subject": "=Action Required: Your recent payment failed (Plus a 5% discount inside!)", "message": "=\n\n\n\n\nAction Required: Your recent payment failed\n\n\n\n\n
\n
\n \n
\n

Action Required: Your payment failed

\n \n

Hi {{ $('Stripe Event Trigger').item.json.data.object.last_payment_error.payment_method.billing_details.name }},

\n \n

It looks like we ran into a small hiccup while processing your recent payment. Don't worry\u2014this usually just happens due to an expired card, a typo, or a strict bank filter.

\n \n

To help get things back on track and make up for the inconvenience, we\u2019ve set up a custom 5% discount for you to apply when you retry your payment.

\n\n
\n

Use this promo code at checkout:

\n {{ $json.id }}\n
\n\n
\n Update Payment Details\n
\n\n

If you run into any issues or have questions, simply reply directly to this email and our support team will get it sorted out for you.

\n \n

Best regards,
\n The Blankarray Team

\n
\n\n
\n

You are receiving this email because you recently attempted a transaction at blankarray.

\n

© 2026 Blankarray. All rights reserved.

\n
\n\n
\n
\n\n\n", "options": {} }, "type": "n8n-nodes-base.gmail", "typeVersion": 2.2, "position": [ 272, 464 ], "id": "1cdec0b4-b1e2-4f70-9259-068213717feb", "name": "Send Coupon Email", "credentials": { "gmailOAuth2": { "name": "" } } }, { "parameters": { "resource": "coupon", "percentOff": 5 }, "type": "n8n-nodes-base.stripe", "typeVersion": 1, "position": [ 32, 1232 ], "id": "a5d0b89c-5b6a-4052-8803-4bec9f3e47f0", "name": "Create Stripe Coupon for New", "credentials": { "stripeApi": { "name": "" } } }, { "parameters": { "sendTo": "={{ $('Fetch Contacts List').item.json.email }}", "subject": "=Action Required: Your recent payment failed (Plus a 5% discount inside!)", "message": "=\n\n\n\n\nAction Required: Your recent payment failed\n\n\n\n\n
\n
\n \n
\n

Action Required: Your payment failed

\n \n

Hi {{ $('Stripe Event Trigger').item.json.data.object.last_payment_error.payment_method.billing_details.name }},

\n \n

It looks like we ran into a small hiccup while processing your recent payment. Don't worry\u2014this usually just happens due to an expired card, a typo, or a strict bank filter.

\n \n

To help get things back on track and make up for the inconvenience, we\u2019ve set up a custom 5% discount for you to apply when you retry your payment.

\n\n
\n

Use this promo code at checkout:

\n {{ $json.id }}\n
\n\n
\n Update Payment Details\n
\n\n

If you run into any issues or have questions, simply reply directly to this email and our support team will get it sorted out for you.

\n \n

Best regards,
\n The Blankarray Team

\n
\n\n
\n

You are receiving this email because you recently attempted a transaction at blankarray.

\n

© 2026 Blankarray. All rights reserved.

\n
\n\n
\n
\n\n\n", "options": {} }, "type": "n8n-nodes-base.gmail", "typeVersion": 2.2, "position": [ 256, 1232 ], "id": "40c31cd0-1442-41b5-8c7d-25f6fb976eff", "name": "Send Coupon Email for New", "credentials": { "gmailOAuth2": { "name": "" } } }, { "parameters": { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "loose", "version": 3 }, "conditions": [ { "id": "5717e36d-c4d4-4b29-a412-49ac6234e3a6", "leftValue": "={{ $('Fetch Contacts List').item.json.customFields[0].value }}", "rightValue": 2000, "operator": { "type": "number", "operation": "gt" } } ], "combinator": "and" }, "looseTypeValidation": true, "options": {} }, "type": "n8n-nodes-base.if", "typeVersion": 2.3, "position": [ -176, 240 ], "id": "b771294a-905e-4d85-b532-33d937e7775b", "name": "If High LTV Client" }, { "parameters": { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "loose", "version": 3 }, "conditions": [ { "id": "5717e36d-c4d4-4b29-a412-49ac6234e3a6", "leftValue": "={{ $('Fetch Contacts List').item.json.customFields[0].value }}", "rightValue": 2000, "operator": { "type": "number", "operation": "gt" } } ], "combinator": "and" }, "looseTypeValidation": true, "options": {} }, "type": "n8n-nodes-base.if", "typeVersion": 2.3, "position": [ -192, 1024 ], "id": "01d8a689-725a-4b6c-9d44-1978fa3f20a2", "name": "If High LTV Client (New)" }, { "parameters": { "operation": "update", "dataTableId": { "__rl": true, "value": "d5QC1syJrsgKlhaz", "mode": "list", "cachedResultName": "Payment_intent_failures", "cachedResultUrl": "/projects/S0V0gYYsL1xXfutM/datatables/d5QC1syJrsgKlhaz" }, "filters": { "conditions": [ { "keyName": "Email", "keyValue": "={{ $('Update Failure Count').item.json.Email }}" } ] }, "columns": { "mappingMode": "defineBelow", "value": { "automated_in_last_30_days": true }, "matchingColumns": [], "schema": [ { "id": "Email", "displayName": "Email", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": true }, { "id": "ContactID", "displayName": "ContactID", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": true }, { "id": "StripePaymentIntentID", "displayName": "StripePaymentIntentID", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": true }, { "id": "Amount", "displayName": "Amount", "required": false, "defaultMatch": false, "display": true, "type": "number", "readOnly": false, "removed": true }, { "id": "Currency", "displayName": "Currency", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": true }, { "id": "FailureCount", "displayName": "FailureCount", "required": false, "defaultMatch": false, "display": true, "type": "number", "readOnly": false, "removed": true }, { "id": "DiscountOffered", "displayName": "DiscountOffered", "required": false, "defaultMatch": false, "display": true, "type": "number", "readOnly": false, "removed": true }, { "id": "ErrorCode", "displayName": "ErrorCode", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": true }, { "id": "ErrorMessage", "displayName": "ErrorMessage", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": true }, { "id": "automated_in_last_30_days", "displayName": "automated_in_last_30_days", "required": false, "defaultMatch": false, "display": true, "type": "boolean", "readOnly": false, "removed": false } ], "attemptToConvertTypes": false, "convertFieldsToString": false }, "options": {} }, "type": "n8n-nodes-base.dataTable", "typeVersion": 1.1, "position": [ 1216, 256 ], "id": "8189a134-3a58-4e69-8db8-5df8d5d131a1", "name": "Update Record with Event" }, { "parameters": { "operation": "update", "dataTableId": { "__rl": true, "value": "d5QC1syJrsgKlhaz", "mode": "list", "cachedResultName": "Payment_intent_failures", "cachedResultUrl": "/projects/S0V0gYYsL1xXfutM/datatables/d5QC1syJrsgKlhaz" }, "filters": { "conditions": [ { "keyName": "Email", "keyValue": "={{ $('Add Payment Failure Record').item.json.Email }}" } ] }, "columns": { "mappingMode": "defineBelow", "value": { "automated_in_last_30_days": true }, "matchingColumns": [], "schema": [ { "id": "Email", "displayName": "Email", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": true }, { "id": "ContactID", "displayName": "ContactID", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": true }, { "id": "StripePaymentIntentID", "displayName": "StripePaymentIntentID", "required": false, "defaultMatch": false, "display": true, "type": "string", "readOnly": false, "removed": true }, { "id": "Amount", "displayName": "Amount", "required": false, "defaultMatch": false, "display": true, "type": 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