{ "id": "WUtcuC4ub15paKJk", "meta": { "templateCredsSetupCompleted": true }, "name": "No-Show & Missed-Viewing Recovery Agent", "tags": [], "nodes": [ { "id": "02372adc-966e-4eaa-863c-3041eeb80fdb", "name": "Detect Missed Viewing", "type": "n8n-nodes-base.googleCalendarTrigger", "position": [ -336, 0 ], "parameters": { "options": {}, "pollTimes": { "item": [ { "mode": "everyX", "unit": "minutes", "value": 15 } ] }, "triggerOn": "eventUpdated", "calendarId": { "__rl": true, "mode": "list", "value": "user@example.com", "cachedResultName": "QM-Viewings" } }, "credentials": { "googleCalendarOAuth2Api": { "name": "" } }, "typeVersion": 1 }, { "id": "807e9ecf-7195-4fd8-8964-642658c574b2", "name": "Filter: No-Show Only", "type": "n8n-nodes-base.if", "position": [ -80, 0 ], "parameters": { "options": {}, "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "e9f72873-eedb-4f59-ba2a-903dad12a16c", "operator": { "type": "boolean", "operation": "equals" }, "leftValue": "={{ $json.summary.toLowerCase().includes(\"no-show\") }}", "rightValue": true } ] } }, "typeVersion": 2.3 }, { "id": "fcb5db8a-c6c2-4fd1-883e-b7197189a9ea", "name": "Extract Lead Details", "type": "n8n-nodes-base.set", "position": [ 176, -16 ], "parameters": { "options": {}, "assignments": { "assignments": [ { "id": "e2383e25-734a-457e-93a9-509ee0f8a719", "name": "leadName", "type": "string", "value": "={{ $json.description.match(/Name:\\s*(.*?)\\s*\\|/)?.[1] ?? ''}}" }, { "id": "54a89f32-aee3-475c-aad7-04f1925cf4f6", "name": "leadEmail", "type": "string", "value": "={{ $json.description.match(/Email:\\s*(.*?)\\s*\\|/)?.[1] ?? ''}}" }, { "id": "a0bb54d0-1d20-46cd-aa96-6050f55b28cb", "name": "leadPhone", "type": "string", "value": "={{ $json.description.match(/Phone:\\s*(.*?)\\s*\\|/)?.[1] ?? ''}}" }, { "id": "f4d91109-3c25-420a-b703-8006c843295d", "name": "propertyAddress", "type": "string", "value": "={{ $json.location }}" }, { "id": "c274c80b-fa1b-4c63-b3b3-09f603e6cd68", "name": "viewingTime", "type": "string", "value": "={{ $json.start.dateTime }}" } ] } }, "typeVersion": 3.4 }, { "id": "31a594de-77c0-48e5-abc9-628d2268f849", "name": "Draft Re-Engagement Messages", "type": "@n8n/n8n-nodes-langchain.agent", "position": [ 384, -80 ], "parameters": { "text": "=Lead name: {{ $json.leadName }}\nProperty address: {{ $json.propertyAddress }}\nOriginally scheduled viewing time: {{ $json.viewingTime }}", "options": { "systemMessage": "You are a friendly, professional real estate assistant. Write a short, warm \nre-engagement message to a buyer lead who missed a scheduled property viewing. \nThe tone should be low-pressure \u2014 never guilt-trip the lead. Offer to reschedule.\n\nFormat the \"email_message\" value as two parts separated by a literal \"\\n\\n\":\n1. A short greeting line only, e.g. \"Hi {name},\"\n2. The message body as a single paragraph.\n\nThe \"whatsapp_message\" should remain one short casual paragraph, no greeting line needed.\n\nOutput ONLY valid JSON with two fields: \"email_message\" and \"whatsapp_message\"." }, "promptType": "define" }, "typeVersion": 3.1 }, { "id": "80fbe295-baaa-4ecc-b47c-19b070dd18ac", "name": "Google Gemini Chat Model", "type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini", "position": [ 384, 96 ], "parameters": { "options": {} }, "credentials": { "googlePalmApi": { "name": "" } }, "typeVersion": 1.1 }, { "id": "20ed36d5-4cf2-4f51-b82f-4b8e288cdaea", "name": "Has WhatsApp Number?", "type": "n8n-nodes-base.if", "position": [ 960, -192 ], "parameters": { "options": {}, "conditions": { "options": { "version": 3, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "61b54542-a5b4-46ef-a68a-c58f00894ff3", "operator": { "type": "string", "operation": "notEmpty", "singleValue": true }, "leftValue": "={{ $('Extract Lead Details').item.json.leadPhone }}", "rightValue": "" } ] } }, "typeVersion": 2.3 }, { "id": "6369044d-1b78-47bb-b4c5-7034f8364ddf", "name": "Send Re-Engagement WhatsApp", "type": "n8n-nodes-base.whatsApp", "position": [ 1200, -208 ], "parameters": { "textBody": "={{ $json.whatsapp_message }}", "operation": "send", "additionalFields": {}, "recipientPhoneNumber": "={{ $json.leadPhone }}" }, "typeVersion": 1.1, "alwaysOutputData": false }, { "id": "08dde01f-7180-4dd1-8b5f-59b8f938d683", "name": "Send Re-Engagement Email", "type": "n8n-nodes-base.gmail", "position": [ 960, 48 ], "parameters": { "sendTo": "={{ $('Extract Lead Details').item.json.leadEmail }}", "message": "=

{{ $json.email_message }}

", "options": { "appendAttribution": false }, "subject": "=Following up on your viewing at {{ $('Extract Lead Details').item.json.propertyAddress }}" }, "credentials": { "gmailOAuth2": { "name": "" } }, "typeVersion": 2.2 }, { "id": "a873603a-335f-42cb-a3a5-cedb1f4ce0ec", "name": "Parse AI Message Output", "type": "n8n-nodes-base.code", "position": [ 720, -80 ], "parameters": { "jsCode": "function escapeHtml(text) {\n return text\n .replace(/&/g, '&')\n .replace(//g, '>');\n}\n\nfunction formatEmailHtml(text) {\n // Split on the intentional double-newline (greeting vs. body)\n const paragraphs = text\n .split(/\\n\\s*\\n/)\n .map(p => p.replace(/\\s+/g, ' ').trim()) // clean up accidental wraps within each paragraph\n .filter(Boolean);\n return paragraphs.map(p => `

${escapeHtml(p)}

`).join('');\n}\n\nconst raw = $input.first().json.output;\nlet parsed;\ntry {\n parsed = JSON.parse(raw);\n} catch (e) {\n parsed = {\n email_message: `Hi {{name}},\\n\\nWe missed you at the viewing today \u2014 would you like to reschedule? Just reply to this email.`,\n whatsapp_message: `Hi! Sorry we missed each other today \u2014 want to reschedule?`\n };\n}\n\nconst leadData = $('Extract Lead Details').first().json;\nconst emailHtml = formatEmailHtml(\n parsed.email_message.includes('\\n\\n')\n ? parsed.email_message\n : parsed.email_message.replace(leadData.leadName, `${leadData.leadName},\\n\\n`) // fallback if AI forgets the break\n);\nconst cleanWhatsapp = parsed.whatsapp_message.replace(/\\s+/g, ' ').trim();\n\nreturn [{\n json: {\n ...leadData,\n email_message: emailHtml,\n whatsapp_message: cleanWhatsapp,\n recordId: `${leadData.leadEmail}-${Date.now()}`\n }\n}];" }, "typeVersion": 2 }, { "id": "14739c9d-820e-4933-b724-6a3f5b0ca2ab", "name": "Log Follow-Up Outcome", "type": "n8n-nodes-base.googleSheets", "position": [ 1264, 48 ], "parameters": { "operation": "append", "sheetName": { "__rl": true, "mode": "name", "value": "", "cachedResultUrl": "", "cachedResultName": "" }, "documentId": { "__rl": true, "mode": "url", "value": "" } }, "credentials": { "googleSheetsOAuth2Api": { "name": "" } }, "typeVersion": 4.7 }, { "id": "99012bb5-6ad9-4704-9773-323300f29f92", "name": "Update WhatsApp sent status", "type": "n8n-nodes-base.googleSheets", "position": [ 1440, -208 ], "parameters": { "operation": "update", "sheetName": { "__rl": true, "mode": "name", "value": "", "cachedResultUrl": "", "cachedResultName": "" }, "documentId": { "__rl": true, "mode": "url", "value": "" } }, "credentials": { "googleSheetsOAuth2Api": { "name": "" } }, "typeVersion": 4.7 }, { "id": "0b0e1d78-e7fd-4b6e-8b76-b87470a63715", "name": "Sticky Note", "type": "n8n-nodes-base.stickyNote", "position": [ -960, -320 ], "parameters": { "width": 496, "height": 592, "content": "## No-Show & Missed-Viewing Recovery Agent\n\nWhen a buyer misses a scheduled property viewing, this workflow automatically re-engages them \u2014 by **email** right away, and by **WhatsApp** too if a phone number is on file. No more lost leads because nobody had time to follow up.\n\n### How it works\nA Google Calendar event tagged as a no-show triggers the workflow. Lead details are pulled from the event, AI drafts a short, warm re-engagement message, email is sent immediately, and WhatsApp sends as a bonus touch if a phone number exists. Every outcome is logged to Google Sheets.\n\n### Setup\n1. Connect **Google Calendar**, **Google Sheets**, and **Gmail** credentials.\n2. Add your **Gemini API key**.\n3. Copy the *Viewing Recovery Log* sheet template and link it to the Append/Update nodes.\n4. **WhatsApp is optional** \u2014 no credentials yet? Disable that branch; email still sends normally.\n5. Point the Calendar node to your viewings calendar.\n\n### Customization\nEdit the AI prompt to change tone or language. Add more channels (e.g. SMS) by copying the WhatsApp branch pattern." }, "typeVersion": 1 }, { "id": "8c873847-de00-43dc-96b9-4ead1658da32", "name": "Sticky Note1", "type": "n8n-nodes-base.stickyNote", "position": [ -416, -240 ], "parameters": { "color": "#FFFFFF", "height": 416, "content": "## Detect Missed Viewing\nWatches your calendar and only continues if the event is tagged \"no-show.\"" }, "typeVersion": 1 }, { "id": "4a072e0e-00a6-466e-b102-25fa79aef0bc", "name": "Sticky Note2", "type": "n8n-nodes-base.stickyNote", "position": [ 96, -240 ], "parameters": { "color": "#FFFFFF", "width": 224, "height": 416, "content": "## Extract Lead Details\nPulls name, email, phone, property, and viewing time from the event." }, "typeVersion": 1 }, { "id": "dc90b59f-cb5f-4fb0-a322-3e9b91f6427f", "name": "Sticky Note3", "type": "n8n-nodes-base.stickyNote", "position": [ 336, -304 ], "parameters": { "color": "#FFFFFF", "width": 560, "height": 560, "content": "## Draft & Clean AI Messages\nAI writes the email and WhatsApp messages, then formatting is cleaned up." }, "typeVersion": 1 }, { "id": "045bf2c4-50d6-4145-8fa3-b9448fadc5de", "name": "Sticky Note4", "type": "n8n-nodes-base.stickyNote", "position": [ 912, -304 ], "parameters": { "color": "#FFFFFF", "width": 688, "height": 560, "content": "## Email, WhatsApp & Log\nSends email always, WhatsApp if possible, and logs every outcome to Sheets." }, "typeVersion": 1 }, { "id": "a00d4394-563c-4cfa-b918-eaeb94ed72f7", "name": "Sticky Note5", "type": "n8n-nodes-base.stickyNote", "position": [ -160, -240 ], "parameters": { "color": 3, "height": 416, "content": "## Requires Tagging\nThis step only works if your calendar events are reliably tagged as\n\"no-show\" (e.g. in the event title). " }, "typeVersion": 1 } ], "active": false, "settings": { "binaryMode": "separate", "executionOrder": "v1" }, "versionId": "ba1c9cbe-2d14-429e-a73b-1f2aded5685e", "connections": { "Extract Lead Details": { "main": [ [ { "node": "Draft Re-Engagement Messages", "type": "main", "index": 0 } ] ] }, "Filter: No-Show Only": { "main": [ [ { "node": "Extract Lead Details", "type": "main", "index": 0 } ] ] }, "Has WhatsApp Number?": { "main": [ [ { "node": "Send Re-Engagement WhatsApp", "type": "main", "index": 0 } ], [] ] }, "Detect Missed Viewing": { "main": [ [ { "node": "Filter: No-Show Only", "type": "main", "index": 0 } ] ] }, "Parse AI Message Output": { "main": [ [ { "node": "Send Re-Engagement Email", "type": "main", "index": 0 }, { "node": "Has WhatsApp Number?", "type": "main", "index": 0 } ] ] }, "Google Gemini Chat Model": { "ai_languageModel": [ [ { "node": "Draft Re-Engagement Messages", "type": "ai_languageModel", "index": 0 } ] ] }, "Send Re-Engagement Email": { "main": [ [ { "node": "Log Follow-Up Outcome", "type": "main", "index": 0 } ] ] }, "Send Re-Engagement WhatsApp": { "main": [ [ { "node": "Update WhatsApp sent status", "type": "main", "index": 0 } ] ] }, "Draft Re-Engagement Messages": { "main": [ [ { "node": "Parse AI Message Output", "type": "main", "index": 0 } ] ] } } }