This workflow follows the Agent → Chat Trigger recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"meta": {
"templateCredsSetupCompleted": true
},
"nodes": [
{
"id": "8f203423-b063-4918-a6ec-dad3ac7d1a20",
"name": "When chat message received",
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"position": [
860,
-100
],
"parameters": {
"options": {}
},
"typeVersion": 1.1
},
{
"id": "d9f2e90f-128b-458b-b3cf-79db2ec08633",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
1000,
100
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"name": "<your credential>"
}
},
"typeVersion": 1.2
},
{
"id": "4f752502-8589-4e31-bbe1-4b8395e7325a",
"name": "Simple Memory",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
1160,
100
],
"parameters": {},
"typeVersion": 1.3
},
{
"id": "61ca5a4b-3661-4330-ac4c-e09e75dd764c",
"name": "Acuity Support Search API",
"type": "n8n-nodes-base.httpRequest",
"position": [
1840,
80
],
"parameters": {
"url": "https://2al21hjwoz-dsn.algolia.net/1/indexes/*/queries?x-algolia-agent=Algolia%20for%20JavaScript%20(3.35.1)%3B%20Browser%20(lite)%3B%20instantsearch.js%201.12.1%3B%20Zendesk%20Integration%20(2.32.0)%3B%20JS%20Helper%20(2.28.1)&x-algolia-application-id=2AL21HJWOZ&x-algolia-api-key=c3c07dd7fb575008575163c085a62b92",
"method": "POST",
"options": {},
"jsonBody": "={{\n{\n \"requests\":[\n {\n \"indexName\":\"Zendesk 4-25\",\n \"params\": \"query=\" + $json.query + \"&hitsPerPage=5&page=0&facets=%5B%22locale.locale%22%2C%22label_names%22%2C%22category.title%22%5D&tagFilters=&facetFilters=%5B%22locale.locale%3Aen-us%22%5D\"\n }\n ]\n}\n}}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"headerParameters": {
"parameters": [
{
"name": "Accept-Language",
"value": "en"
},
{
"name": "Cache-Control",
"value": "no-cache"
},
{
"name": "Connection",
"value": "keep-alive"
},
{
"name": "Origin",
"value": "https://help.acuityscheduling.com"
},
{
"name": "Referer",
"value": "https://help.acuityscheduling.com/"
},
{
"name": "User-Agent",
"value": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
},
{
"name": "accept",
"value": "application/json"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "8ecd6287-982c-4754-9300-4c6d54202273",
"name": "Extract Relevant Fields",
"type": "n8n-nodes-base.set",
"position": [
2560,
80
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "a6973f14-e17d-46b0-9c5b-c6d9967dbf99",
"name": "title",
"type": "string",
"value": "={{ $json.title }}"
},
{
"id": "88092adb-7f63-4daa-8c7a-cbd85750e180",
"name": "body",
"type": "string",
"value": "={{ $json.body_safe }}"
},
{
"id": "12718897-a73d-4c3a-bcfb-b17c890458ec",
"name": "url",
"type": "string",
"value": "=https://help.acuityscheduling.com/hc/en-us/articles/{{ $json.id }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "bf5855b2-8e73-4c29-b277-adee63e8bf59",
"name": "Results to Items",
"type": "n8n-nodes-base.splitOut",
"position": [
2360,
80
],
"parameters": {
"options": {},
"fieldToSplitOut": "results[0].hits"
},
"typeVersion": 1
},
{
"id": "c9329816-bbe0-4de7-b6fb-fa87783f6a5c",
"name": "Has Results?",
"type": "n8n-nodes-base.if",
"position": [
2040,
80
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "f5d7e890-f00a-4252-8588-c6662e71790c",
"operator": {
"type": "array",
"operation": "lengthGt",
"rightType": "number"
},
"leftValue": "={{ $json.results[0]?.hits ?? [] }}",
"rightValue": 0
}
]
}
},
"typeVersion": 2.2
},
{
"id": "860a178a-d500-4291-acfc-9c9f4638d6c7",
"name": "Empty Response",
"type": "n8n-nodes-base.set",
"position": [
2360,
260
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "0ce36950-83d9-4964-8763-f329a4cda5a8",
"name": "response",
"type": "array",
"value": "[]"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "c9f2a08b-88c2-4287-994c-f7af58e98301",
"name": "Aggregate Response",
"type": "n8n-nodes-base.aggregate",
"position": [
2760,
80
],
"parameters": {
"options": {},
"aggregate": "aggregateAllItemData",
"destinationFieldName": "response"
},
"typeVersion": 1
},
{
"id": "5f1f8874-7022-4ea1-b0a7-de42c4f800a1",
"name": "Knowledgebase Tool",
"type": "@n8n/n8n-nodes-langchain.toolWorkflow",
"position": [
1320,
100
],
"parameters": {
"name": "acuity_support_search",
"workflowId": {
"__rl": true,
"mode": "id",
"value": "={{ $workflow.id }}"
},
"description": "Call this tool to query AcuityScheduling's Support Center Search API.",
"workflowInputs": {
"value": {
"query": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('query', ``, 'string') }}"
},
"schema": [
{
"id": "query",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "query",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
}
},
"typeVersion": 2.1
},
{
"id": "3913ddaa-852e-4463-a072-fe8be22bc184",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
720,
-300
],
"parameters": {
"color": 7,
"width": 780,
"height": 580,
"content": "## 1. \uc9c0\uc2dd\ubca0\uc774\uc2a4 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud55c \uac04\ub2e8\ud55c \ucc44\ud2b8\ubd07 \n[AI \uc5d0\uc774\uc804\ud2b8\uc5d0 \ub300\ud574 \ub354 \uc54c\uc544\ubcf4\uae30](https://docs.n8n.io/integrations/builtin/cluster-nodes/root-nodes/n8n-nodes-langchain.agent) \n\nAI \uc5d0\uc774\uc804\ud2b8 \ub178\ub4dc\ub294 n8n\uc5d0\uc11c \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \ucc44\ud2b8\ubd07\uc744 \ub9cc\ub4dc\ub294 \uac00\uc7a5 \uac04\ub2e8\ud558\uace0 \ucd94\ucc9c\ub418\ub294 \ubc29\ubc95\uc785\ub2c8\ub2e4. \uc5ec\uae30\uc11c, \uc6b0\ub9ac\ub294 AcuityScheduling.com \uc9c8\ubb38\uc5d0 \ub2f5\ud560 \uc218 \uc788\ub294 \uc9c0\uc6d0 \uc5d0\uc774\uc804\ud2b8\ub97c \uc815\uc758\ud560 \uac83\uc785\ub2c8\ub2e4. \ub2f5\ubcc0\uc774 \uc815\ud655\ud558\uace0 \ucd5c\uc2e0 \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud558\uae30 \uc704\ud574, \uc774\ub97c \ub9de\ucda4\ud615 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \ub3c4\uad6c\ub97c \ud1b5\ud574 \uc9c0\uc6d0 \uc9c0\uc2dd\ubca0\uc774\uc2a4\uc5d0 \uc5f0\uacb0\ud560 \uac83\uc785\ub2c8\ub2e4."
},
"typeVersion": 1
},
{
"id": "e24d75f9-6d3c-4bca-b67f-33737ee969ee",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
1540,
-140
],
"parameters": {
"color": 7,
"width": 700,
"height": 440,
"content": "## 2. \uae30\uc874 \ud5ec\ud504 \ud3ec\ud138 \uac80\uc0c9 \uc0ac\uc6a9 \n[HTTP \uc694\uccad \ub3c4\uad6c\uc5d0 \ub300\ud574 \ub354 \uc77d\uae30](https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.httprequest) \n\nRAG\uc758 \uac1c\ub150\uc740 \ubca1\ud130 \uc2a4\ud1a0\uc5b4\uc640 \ub3d9\uc758\uc5b4\uac00 \ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4! \uc0ac\uc2e4, \ucda9\ubd84\ud788 \uad1c\ucc2e\uc740 \uc9c0\uc6d0 \uc6f9\uc0ac\uc774\ud2b8\ub97c \uac00\uc9c4 \ub9ce\uc740 \ud68c\uc0ac\ub4e4\uc740 \uc774 \uae30\uc874 \uc9c0\uc2dd\ubca0\uc774\uc2a4\ub97c \uc9c0\uc6d0 \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc740 \uc2dc\uac04, \ub3c8, \ub178\ub825\uc744 \uc808\uc57d\ud558\uace0 \ucd94\uac00\ub85c \ub3d9\uae30\ud654\uc640 \uc5c5\ub370\uc774\ud2b8\uac00 \ube48\ubc88\ud55c \ubca1\ud130 \uc2a4\ud1a0\uc5b4\uc758 \uc720\uc9c0\ubcf4\uc218\ub97c \ud53c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4."
},
"typeVersion": 1
},
{
"id": "f5feebf1-fd6d-4558-a868-7ea4f852386c",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
2260,
-140
],
"parameters": {
"color": 7,
"width": 720,
"height": 600,
"content": "## 3. \uacb0\uacfc\ub97c \uc815\ub9ac\ud558\uc5ec \ud1a0\ud070\uc744 \ucd5c\uc801\ud654\n\n[\uc9d1\uacc4 \ub178\ub4dc\uc5d0 \ub300\ud574 \ub354 \uc77d\uae30](https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.aggregate)\n\n\ubb3c\ub860, \uacb0\uacfc\ub294 \uc6f9\uc0ac\uc774\ud2b8 \ud615\uc2dd\uc73c\ub85c \uc758\ub3c4\ub418\uc5b4 \uc788\uc9c0\ub9cc, \ub9de\ucda4 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc774\ub97c \uc6b0\ub9ac\uc758 \ucc44\ud305 \uc2dc\ub098\ub9ac\uc624\uc5d0 \ub9de\uac8c \ud3b8\uc9d1\ud558\uc5ec \ud1a0\ud070 \uce21\uba74\uc5d0\uc11c LLM \ube44\uc6a9\uc744 \uc808\uc57d\ud560 \uc218 \uc788\ub2e4."
},
"typeVersion": 1
},
{
"id": "8132de59-9b47-460a-9cb9-f2ec83123a3f",
"name": "AcuityScheduling Support Chatbot",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
1060,
-100
],
"parameters": {
"options": {
"systemMessage": "You are a support assistant for the SaaS company, AcuityScheduling.com. Your task is to openly help the user with any questions regarding the AcuityScheduling service however, you are restricted to only this service. If the user asks questions unrelated to AcuityScheduling, you may ask them for clarification, explain you are not able to help them out of scope or redirect them to support@acuityScheduling.com. Be factual in your answer, tap into the resources or tools available and do not rely on your training data (which might be out-of-date). When returning a response to the user, you are encouraged to share the URL of the knowledgebase page where the user can explore the documentation for themselves."
}
},
"typeVersion": 1.8
},
{
"id": "564bde38-25ea-4969-aa3f-bff66ec2782f",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
260,
-840
],
"parameters": {
"width": 440,
"height": 1120,
"content": "## \uc2dc\ub3c4\ud574 \ubcf4\uc138\uc694!\n### \uc774 n8n \ud15c\ud50c\ub9bf\uc740 \uae30\uc874 \uc9c0\uc6d0 \uc0ac\uc774\ud2b8 \uac80\uc0c9\uc744 \ud65c\uc6a9\ud558\uc5ec \uc9c0\uc6d0 \ucc44\ud2b8\ubd07\uacfc \uc5d0\uc774\uc804\ud2b8\ub97c \uad6c\ub3d9\ud558\ub294 \ubc29\ubc95\uc744 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4.\n\n\uc9c0\uc6d0 \ucc44\ud2b8\ubd07\uc744 \uad6c\ucd95\ud558\ub294 \uac83\uc774 \ubcf5\uc7a1\ud560 \ud544\uc694\ub294 \uc5c6\uc2b5\ub2c8\ub2e4! \ubca1\ud130 \uc800\uc7a5\uc18c\ub97c \uad6c\ucd95\ud558\uac70\ub098 \ub370\uc774\ud130\ub97c \ubcf5\uc81c\ud558\ub294 \uac83\uc774 \ub2f9\uc2e0\uc758 \uc2a4\ud0c0\uc77c\uc774 \uc544\ub2c8\ub77c\uba74, [RAG](https://www.databricks.com/glossary/retrieval-augmented-generation-rag) \uc811\uadfc\uc758 \ub300\uc548\uc73c\ub85c \uae30\uc874 \uc9c0\uc2dd \uae30\ubc18\uc778 \uc9c0\uc6d0 \ud3ec\ud138\uc744 \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\n### \uc791\ub3d9 \uc6d0\ub9ac\n* \uac04\ub2e8\ud55c AI \uc5d0\uc774\uc804\ud2b8\uac00 \ucc44\ud305 \ud2b8\ub9ac\uac70\uc640 \uc5f0\uacb0\ub418\uc5b4 \uc0ac\uc6a9\uc790 \ucffc\ub9ac\ub97c \ubc1b\uc2b5\ub2c8\ub2e4.\n* AI \uc5d0\uc774\uc804\ud2b8\ub294 \uc5f0\uacb0\ub41c \ub9de\ucda4 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \ub3c4\uad6c(\uc989, \"\uc9c0\uc2dd \uae30\ubc18 \ub3c4\uad6c\")\ub97c \ud1b5\ud574 \uc9c0\uc2dd \uae30\ubc18\uc5d0\uc11c \uc815\ubcf4\ub97c \uac00\uc838\uc624\ub3c4\ub85d \uc9c0\uc2dc\ub429\ub2c8\ub2e4.\n* \uc804\uccb4 \uc9c0\uc6d0 \uae30\uc0ac \ub370\uc774\ud130\ubca0\uc774\uc2a4\ub97c \ubca1\ud130 \uc800\uc7a5\uc18c\ub85c \ubcf5\uc81c\ud558\ub294 \ub2e8\uacc4\ub294 \uc5c6\uc2b5\ub2c8\ub2e4. \uc2dc\uac04, \ube44\uc6a9, \uc720\uc9c0 \ubcf4\uc218 \ubb38\uc81c\ub85c \uc778\ud574 \uc120\ud0dd\uc801\uc73c\ub85c \uc0dd\ub7b5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n* \ub300\uc2e0, \ub3c4\uad6c\ub294 \uae30\uc874 \uc9c0\uc6d0 \ud3ec\ud138\uc758 \uac80\uc0c9 API\ub97c \ud65c\uc6a9\ud558\uc5ec \uc9c0\uc2dd \uae30\ubc18 \uae30\uc0ac\ub97c \uac80\uc0c9\ud569\ub2c8\ub2e4.\n* \ub9c8\uc9c0\ub9c9\uc73c\ub85c, \uac80\uc0c9 \uacb0\uacfc\ub97c \ud3ec\ub9f7\ud305\ud55c \ud6c4 \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c \uc9d1\uacc4\ub41c \uc751\ub2f5\uc744 \ubcf4\ub0c5\ub2c8\ub2e4.\n\n### \uc0ac\uc6a9 \ubc29\ubc95\n* \ud558\uc704 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \ub9de\ucda4\ud654\ud558\uc5ec \uc790\uc2e0\uc758 \uc9c0\uc6d0 \ud3ec\ud138 API\uc640 \ud568\uaed8 \uc791\ub3d9\ud558\ub3c4\ub85d \ud558\uc138\uc694.\n* \ub2e4\uc74c \ucffc\ub9ac\ub97c \uc2dc\ub3c4\ud574 \ubcf4\uc138\uc694.\n * \ub0b4 iCloud\ub97c Acuity Scheduling\uc5d0 \uc5f0\uacb0\ud558\ub294 \ubc29\ubc95\uc740?\n * \ub0b4 Acuity \uacc4\uc815\uc758 \uacfc\uac70 \uc1a1\uc7a5\uc744 \ub2e4\uc6b4\ub85c\ub4dc\ud558\ub294 \ubc29\ubc95\uc740?\n\n### \uc694\uad6c \uc0ac\ud56d\n* LLM\uc6a9 OpenAI.\n* \uc870\uc9c1\uc758 API\uac00 \uad8c\ud55c\uc744 \uc694\uad6c\ud558\ub294 \uacbd\uc6b0, \ud544\uc694\ud55c \ub9de\ucda4 \uc790\uaca9 \uc99d\uba85\uc744 \ucd94\uac00\ud574\uc57c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n\n### \uc774 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \ub9de\ucda4\ud654\n* \ub0b4\ubd80 \uc9c0\uc2dd \uae30\ubc18\uc758 \ub2e4\ub978 \ubd80\ubd84\uc5d0 \uc811\uadfc\ud558\uae30 \uc704\ud574 \ucd94\uac00 \ub3c4\uad6c\ub97c \ucd94\uac00\ud558\uc138\uc694.\n* OpenAI\ub97c \uc0ac\uc6a9\ud558\uc9c0 \uc54a\ub098\uc694? \uad50\uccb4\ud574 \ubcf4\uc138\uc694. \ud558\uc9c0\ub9cc LLM\uc774 \ub3c4\uad6c/\ud568\uc218 \ud638\ucd9c \uc9c0\uc6d0\uc744 \uac16\ucd94\uace0 \uc788\ub294\uc9c0 \ud655\uc778\ud558\uc138\uc694.\n\n### \ub3c4\uc6c0\uc774 \ud544\uc694\ud558\uc2e0\uac00\uc694?\n[Discord](https://discord.com/invite/XPKeKXeB7d) \ub610\ub294 [Forum](https://community.n8n.io/)\uc5d0\uc11c \ucc38\uc5ec\ud558\uc138\uc694!\n\n\uc990\uac70\uc6b4 \ud574\ud0b9!"
},
"typeVersion": 1
},
{
"id": "a918718f-915d-4d5c-a7c2-a015b8a84bbb",
"name": "KnowledgeBase Tool Subworkflow",
"type": "n8n-nodes-base.executeWorkflowTrigger",
"position": [
1620,
80
],
"parameters": {
"workflowInputs": {
"values": [
{
"name": "query"
}
]
}
},
"typeVersion": 1.1
}
],
"connections": {
"Has Results?": {
"main": [
[
{
"node": "Results to Items",
"type": "main",
"index": 0
}
],
[
{
"node": "Empty Response",
"type": "main",
"index": 0
}
]
]
},
"Simple Memory": {
"ai_memory": [
[
{
"node": "AcuityScheduling Support Chatbot",
"type": "ai_memory",
"index": 0
}
]
]
},
"Results to Items": {
"main": [
[
{
"node": "Extract Relevant Fields",
"type": "main",
"index": 0
}
]
]
},
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "AcuityScheduling Support Chatbot",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Knowledgebase Tool": {
"ai_tool": [
[
{
"node": "AcuityScheduling Support Chatbot",
"type": "ai_tool",
"index": 0
}
]
]
},
"Extract Relevant Fields": {
"main": [
[
{
"node": "Aggregate Response",
"type": "main",
"index": 0
}
]
]
},
"Acuity Support Search API": {
"main": [
[
{
"node": "Has Results?",
"type": "main",
"index": 0
}
]
]
},
"When chat message received": {
"main": [
[
{
"node": "AcuityScheduling Support Chatbot",
"type": "main",
"index": 0
}
]
]
},
"KnowledgeBase Tool Subworkflow": {
"main": [
[
{
"node": "Acuity Support Search API",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
openAiApi
Pro
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About this workflow
3498. Uses chatTrigger, lmChatOpenAi, memoryBufferWindow, httpRequest. Chat trigger; 16 nodes.
Source: https://github.com/n8nKOR/n8n-shared-workflow/blob/62a671327e906c22a40d290b339ff6d2373f8d75/workflows/n8nworkflows/support/3498.json — original creator credit. Request a take-down →
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