Agentcore — Multi-turn Customer Support

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

{
  "name": "AgentCore \u2014 Multi-turn Customer Support",
  "nodes": [
    {
      "parameters": {
        "httpMethod": "POST",
        "path": "support",
        "options": {}
      },
      "id": "1",
      "name": "Webhook",
      "type": "n8n-nodes-base.webhook",
      "typeVersion": 2,
      "position": [
        240,
        300
      ]
    },
    {
      "parameters": {
        "agentName": "support_agent",
        "modelId": "global.anthropic.claude-opus-4-8",
        "systemPrompt": "You are a friendly customer support agent. Help customers with their questions. Be concise.",
        "prompt": "={{ $json.body.message }}",
        "sessionId": "={{ $json.body.customerId + '-session-' + $json.body.threadId }}",
        "tools": {},
        "additionalOptions": {
          "timeoutSeconds": 120,
          "maxIterations": 20
        }
      },
      "id": "2",
      "name": "Support Agent",
      "type": "@aws/n8n-nodes-agentcore.agentCoreHarness",
      "typeVersion": 1,
      "position": [
        480,
        300
      ],
      "credentials": {
        "agentCoreApi": {
          "name": "<your credential>"
        }
      }
    },
    {
      "parameters": {
        "options": {}
      },
      "id": "3",
      "name": "Respond",
      "type": "n8n-nodes-base.respondToWebhook",
      "typeVersion": 1,
      "position": [
        720,
        300
      ]
    }
  ],
  "connections": {
    "Webhook": {
      "main": [
        [
          {
            "node": "Support Agent",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Support Agent": {
      "main": [
        [
          {
            "node": "Respond",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}

Credentials you'll need

Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.

• agentCoreApi

About this workflow

AgentCore — Multi-turn Customer Support. Uses @aws/n8n-nodes-agentcore. Webhook trigger; 3 nodes.

Source: https://github.com/aws/n8n-nodes-agentcore/blob/c105884c0f657bffab9b9b9ebcaf879aa9c342e9/examples/03-multiturn-support.json — original creator credit. Request a take-down →

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