This workflow follows the Chainllm → Execute Workflow Trigger recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"name": "Agente_Clasificador_final",
"nodes": [
{
"parameters": {
"promptType": "define",
"text": "={{ $json.mensaje_actual }}",
"needsFallback": true,
"messages": {
"messageValues": [
{
"type": "HumanMessagePromptTemplate",
"message": "=Historial:\n{{ $json.historial_texto }}\n\nMensaje del cliente: {{ $json.mensaje_actual }}"
},
{
"message": "Eres un clasificador de tickets de atenci\u00f3n al cliente de Inmobiliaria CBBA, Cochabamba, Bolivia. Analiza el mensaje del cliente y responde \u00daNICAMENTE con este JSON, sin texto adicional: { \"urgencia\": \"alta/media/baja\", \"sentimiento\": \"positivo/neutro/negativo\", \"categoria\": \"reclamo/consulta/queja/solicitud\", \"resumen\": \"resumen breve del problema en m\u00e1ximo 15 palabras\" } Criterios de urgencia: - alta: amenazas legales, problemas graves, cliente muy molesto, situaci\u00f3n cr\u00edtica - media: quejas moderadas, problemas que necesitan soluci\u00f3n pronto - baja: consultas simples, sugerencias, comentarios Criterios de sentimiento: - positivo: satisfacci\u00f3n, agradecimiento, buena experiencia - neutro: consultas simples, sin carga emocional - negativo: molestia, frustraci\u00f3n, enojo, decepci\u00f3n"
}
]
},
"batching": {}
},
"type": "@n8n/n8n-nodes-langchain.chainLlm",
"typeVersion": 1.9,
"position": [
480,
352
],
"id": "25c3c7a0-6f81-4bfd-80c1-1e7bec1d3752",
"name": "Basic LLM Chain"
},
{
"parameters": {
"model": "llama-3.1-8b-instant",
"options": {
"temperature": 0.2
}
},
"type": "@n8n/n8n-nodes-langchain.lmChatGroq",
"typeVersion": 1,
"position": [
432,
624
],
"id": "56c178bc-38f3-4f54-ae4e-a467e027abd4",
"name": "Groq Chat Model",
"credentials": {
"groqApi": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"options": {
"temperature": 0.2
}
},
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"typeVersion": 1,
"position": [
624,
624
],
"id": "1f2eb41d-77c9-4747-8463-8d5b9eb08b71",
"name": "Google Gemini Chat Model",
"credentials": {
"googlePalmApi": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"jsCode": "const respuesta = $input.first().json.text;\nconst datos = $('When_Executed_by_Main_Workflow').first().json;\n\nlet clasificacion;\ntry {\n const clean = respuesta.replace(/```json|```/g, '').trim();\n clasificacion = JSON.parse(clean);\n} catch(e) {\n clasificacion = {\n urgencia: 'media',\n sentimiento: 'neutro',\n categoria: 'consulta',\n resumen: 'No se pudo clasificar'\n };\n}\n\n// Reglas de escalamiento\nconst escalar = \n clasificacion.urgencia === 'alta' || \n (clasificacion.sentimiento === 'negativo' && datos.es_vip === true);\n\nreturn [{\n json: {\n ...datos,\n urgencia: clasificacion.urgencia,\n sentimiento: clasificacion.sentimiento,\n categoria: clasificacion.categoria,\n resumen: clasificacion.resumen,\n escalado: escalar,\n agente_usado: 'CLASIFICADOR'\n }\n}];"
},
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
832,
352
],
"id": "45c2219f-fd78-4612-8f91-bc792b99ac27",
"name": "Code in JavaScript"
},
{
"parameters": {
"inputSource": "passthrough"
},
"id": "c055762a-8fe7-4141-a639-df2372f30060",
"typeVersion": 1.1,
"name": "When_Executed_by_Main_Workflow",
"type": "n8n-nodes-base.executeWorkflowTrigger",
"position": [
272,
352
]
},
{
"parameters": {
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 3
},
"conditions": [
{
"id": "b0b5d036-2d85-425f-9a49-95c1a2becedf",
"leftValue": "={{ $json.escalado }}",
"rightValue": "={{ $json.escalado }}",
"operator": {
"type": "boolean",
"operation": "true",
"singleValue": true
}
}
],
"combinator": "and"
},
"options": {}
},
"type": "n8n-nodes-base.if",
"typeVersion": 2.3,
"position": [
1040,
352
],
"id": "fbf705dd-e751-4891-a630-4d4e012441ec",
"name": "If"
},
{
"parameters": {
"jsCode": "const datos = $input.first().json;\nconst nombre = datos.nombre ? datos.nombre.split(' ')[0] : 'Cliente';\n\nreturn [{\n json: {\n ...datos,\n respuesta: `Hola ${nombre}, entendemos tu situaci\u00f3n y lamentamos los inconvenientes. Tu caso ha sido marcado como prioritario y un agente humano te contactar\u00e1 a la brevedad. Gracias por tu paciencia.`\n }\n}];"
},
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
1472,
224
],
"id": "57f7b66a-5c54-4f02-9ce5-19926ccc0b28",
"name": "Formato_mensaje_cliente"
},
{
"parameters": {
"jsCode": "const nombre = $json.nombre.split(' ')[0];\nconst sentimiento = $json.sentimiento;\n\nlet respuesta = '';\n\nif (sentimiento === 'negativo') {\n respuesta = `Hola ${nombre}, lamentamos mucho los inconvenientes que est\u00e1s experimentando. Hemos registrado tu caso (${$json.categoria}: ${$json.resumen}). Un representante revisar\u00e1 tu situaci\u00f3n y te contactar\u00e1 pronto. \u00bfHay algo m\u00e1s en lo que pueda ayudarte?`;\n} else {\n respuesta = `Hola ${nombre}, hemos registrado tu solicitud (${$json.resumen}). Estaremos atentos para ayudarte. \u00bfTienes alguna pregunta adicional?`;\n}\n\nreturn [{\n json: {\n ...$json,\n respuesta\n }\n}];"
},
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
1248,
448
],
"id": "9761df61-10f5-470b-a313-18275f18b38a",
"name": "Formato_mensaje_sin_escalar"
},
{
"parameters": {
"operation": "send",
"phoneNumberId": "1066682589854847",
"recipientPhoneNumber": "+59179757761",
"textBody": "=\ud83d\udea8 *ESCALAMIENTO - Inmobiliaria CBBA* \n*Cliente:* {{ $json.nombre }} \n*Tel\u00e9fono:* {{ $json.telefono }} \n*VIP:* {{ $json.es_vip ? 'S\u00ed' : 'No' }} \n*Urgencia:* {{ $json.urgencia.toUpperCase() }} \n*Sentimiento:* {{ $json.sentimiento }} \n*Categor\u00eda:* {{ $json.categoria }} \n*Mensaje:* {{ $json.mensaje_actual }} \n*Resumen:* {{ $json.resumen }} \u26a0\ufe0f Por favor contactar al cliente a la brevedad.",
"additionalFields": {}
},
"type": "n8n-nodes-base.whatsApp",
"typeVersion": 1.1,
"position": [
1248,
224
],
"id": "779bd919-5afc-4c8b-86d8-3780d80adbf0",
"name": "Enviar_mensaje_tecnico_a_cargo",
"credentials": {
"whatsAppApi": {
"name": "<your credential>"
}
}
},
{
"parameters": {},
"type": "n8n-nodes-base.merge",
"typeVersion": 3.2,
"position": [
1712,
352
],
"id": "a162bf72-6cff-4662-bd50-813f3328f26b",
"name": "Merge"
}
],
"connections": {
"Groq Chat Model": {
"ai_languageModel": [
[
{
"node": "Basic LLM Chain",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Google Gemini Chat Model": {
"ai_languageModel": [
[
{
"node": "Basic LLM Chain",
"type": "ai_languageModel",
"index": 1
}
]
]
},
"Basic LLM Chain": {
"main": [
[
{
"node": "Code in JavaScript",
"type": "main",
"index": 0
}
]
]
},
"When_Executed_by_Main_Workflow": {
"main": [
[
{
"node": "Basic LLM Chain",
"type": "main",
"index": 0
}
]
]
},
"Code in JavaScript": {
"main": [
[
{
"node": "If",
"type": "main",
"index": 0
}
]
]
},
"If": {
"main": [
[
{
"node": "Enviar_mensaje_tecnico_a_cargo",
"type": "main",
"index": 0
}
],
[
{
"node": "Formato_mensaje_sin_escalar",
"type": "main",
"index": 0
}
]
]
},
"Enviar_mensaje_tecnico_a_cargo": {
"main": [
[
{
"node": "Formato_mensaje_cliente",
"type": "main",
"index": 0
}
]
]
},
"Formato_mensaje_cliente": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 0
}
]
]
},
"Formato_mensaje_sin_escalar": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 1
}
]
]
}
},
"active": false,
"settings": {
"executionOrder": "v1",
"availableInMCP": false,
"timeSavedMode": "fixed",
"errorWorkflow": "Lg4ma3dxwZeqgxOJDE0ew",
"callerPolicy": "workflowsFromSameOwner",
"binaryMode": "separate"
},
"versionId": "2d74cc64-5e42-410d-848e-0eae3a8fcbb7",
"meta": {
"templateCredsSetupCompleted": true
},
"id": "k37my59wlOiPi04y",
"tags": []
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
googlePalmApigroqApiwhatsAppApi
Pro
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About this workflow
Agente_Clasificador_final. Uses chainLlm, lmChatGroq, lmChatGoogleGemini, executeWorkflowTrigger. Event-driven trigger; 10 nodes.
Source: https://github.com/sergioRancibia/n8n-automation-ai-agents-portfolio/blob/main/n8n-ai-automation-system/workflows/agente-clasificador.json — original creator credit. Request a take-down →
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