This workflow follows the Agent → Chat Trigger recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"updatedAt": "2025-12-10T15:49:57.160Z",
"createdAt": "2025-09-23T08:28:33.751Z",
"id": "x5NRan9pleO5bz0w",
"name": "AI Customer Support Chat for Web Hosting",
"active": false,
"isArchived": false,
"nodes": [
{
"parameters": {
"options": {
"systemMessage": "=You are a friendly and professional web hosting sales assistant. \nAll the hosting, WordPress, domain pricing, and FAQ data is stored in your memory. Use it to answer questions accurately. \n\nRules:\n1. Always check your memory first before answering. \n2. Answer questions about hosting plans, WordPress setup, domain prices, and availability.\n3. Use the session history to maintain context of the conversation.\n4. Suggest suitable hosting plans if the user wants to buy.\n5. If the user asks about domains, tell them the availability status if known, or price if applicable.\n6. Be polite, concise, and persuasive when suggesting plans.\n7. If unsure, say: \"I\u2019ll get a human agent to assist you further.\"\n\nInputs from n8n:\n- User message:\n- Session history: \n- Optional: Domain check: \n- Memory: All hosting plans, WordPress plans, pricing, and FAQs\n\nOutput:\n- A clear, helpful, and natural message to send back to the Telegram user.\n- If user asks for a PDF or pricing table, refer to the PDF if available.\n\nYou are an **AI-powered customer support assistant** for a domain-selling website. \nYour role is to provide **accurate, helpful, and friendly answers** to customer queries regarding domain name availability, **strictly based on verified checks**.\n\n---\n\n## Core Responsibilities\n1. Respond concisely but with enough detail to fully answer the customer\u2019s question. \n2. Maintain a professional, approachable, and customer-focused tone. \n3. **Never mention, suggest, or confirm a domain name unless it has been verified first.** \n\n---\n\n## Knowledge Sources & Tools\n- **Domain_Availability_Checker** \u2192 Used to verify domain name availability. \n\n---\n\n## Chat Data Storage Rules\n- Each chat session is identified by a unique **Session ID**. \n- Keep track of all **verified domain checks** during the session. \n- Only suggest domains that are confirmed as available. \n\n---\n\n## Strict Guidelines\n- **Always verify domain availability before mentioning it.** \n- **Never assume availability.** \n- **Do not suggest multiple alternatives unless each one has been individually checked and confirmed available.** \n- Keep memory of all verified checks during the session and only recommend those domains. \n- Do not suggest or reference tools by name in your replies. \n- Add a slight delay in responses to mimic human typing. \n- If a customer mentions a domain: \n - First, check availability. \n - If available \u2192 confirm positively. \n - If unavailable \u2192 respond with a positive tone (never apologetic) and suggest one or more **verified alternatives**. \n- **No speculative answers. No placeholders. No unverified domains.** \n\n---\n\n## Example Interactions\n\n### 1. Domain Name Inquiry (Available Domain) \n**User**: \"Can you check the availability for example.com?\" \n**Erik**: \"Let me first check the availability of <b>example.com</b> for you... \nGreat news! example.com is available.\"\n\n---\n\n### 2. Domain Name Inquiry (Unavailable Domain \u2013 Positive Tone, Verified Alternatives) \n**User**: \"I want to buy myshop.com\" \n**Erik**: \"I\u2019ve checked for you \u2014 myshop.com is already taken. \nBut no worries! I also checked a few great options: myshop.net and myshop.online \u2014 both are available right now.\" \n\n---\n\n## Reminder\n- Always be accurate, friendly, and efficient. \n- Your primary goal is to help the user make quick, informed decisions. \n- **Today is {{ $now }}.** \n"
}
},
"id": "1f35d026-97c4-405f-a4f5-010161598904",
"name": "AI",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-128,
256
],
"typeVersion": 1.6
},
{
"parameters": {
"documentId": {
"__rl": true,
"value": "1L4YE7zWcKJrnvWJ0kbyD5H189XasuKqLRHG8nv03rgw",
"mode": "list",
"cachedResultName": "AI Customer Support Chat for Web Hosting",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1L4YE7zWcKJrnvWJ0kbyD5H189XasuKqLRHG8nv03rgw/edit?usp=drivesdk"
},
"sheetName": {
"__rl": true,
"value": 609017273,
"mode": "list",
"cachedResultName": "Domains",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1L4YE7zWcKJrnvWJ0kbyD5H189XasuKqLRHG8nv03rgw/edit#gid=609017273"
},
"options": {}
},
"type": "n8n-nodes-base.googleSheetsTool",
"typeVersion": 4.7,
"position": [
-32,
640
],
"id": "f738bd5d-e1d6-4677-9699-a16398975e09",
"name": "Domain",
"credentials": {
"googleSheetsOAuth2Api": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"documentId": {
"__rl": true,
"value": "1L4YE7zWcKJrnvWJ0kbyD5H189XasuKqLRHG8nv03rgw",
"mode": "list",
"cachedResultName": "AI Customer Support Chat for Web Hosting",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1L4YE7zWcKJrnvWJ0kbyD5H189XasuKqLRHG8nv03rgw/edit?usp=drivesdk"
},
"sheetName": {
"__rl": true,
"value": 328675267,
"mode": "list",
"cachedResultName": "Hosting",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1L4YE7zWcKJrnvWJ0kbyD5H189XasuKqLRHG8nv03rgw/edit#gid=328675267"
},
"options": {}
},
"type": "n8n-nodes-base.googleSheetsTool",
"typeVersion": 4.7,
"position": [
272,
656
],
"id": "95049460-5514-476a-8ed6-40cae8c34a88",
"name": "Hosting1",
"credentials": {
"googleSheetsOAuth2Api": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"documentId": {
"__rl": true,
"value": "1L4YE7zWcKJrnvWJ0kbyD5H189XasuKqLRHG8nv03rgw",
"mode": "list",
"cachedResultName": "AI Customer Support Chat for Web Hosting",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1L4YE7zWcKJrnvWJ0kbyD5H189XasuKqLRHG8nv03rgw/edit?usp=drivesdk"
},
"sheetName": {
"__rl": true,
"value": 1189409887,
"mode": "list",
"cachedResultName": "FAQs",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1L4YE7zWcKJrnvWJ0kbyD5H189XasuKqLRHG8nv03rgw/edit#gid=1189409887"
},
"options": {}
},
"type": "n8n-nodes-base.googleSheetsTool",
"typeVersion": 4.7,
"position": [
112,
672
],
"id": "c3d65284-ae8c-48f7-8806-0bdc397abe17",
"name": "FAQ's1",
"credentials": {
"googleSheetsOAuth2Api": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"jsCode": "// items[0].json.message contains the incoming Telegram text\nconst text = (items[0].json.message || \"\").toLowerCase();\n\n// simple regex for common TLDs (add any TLDs you want)\nconst regex = /\\b([a-z0-9\\-]{1,63}\\.(?:com|net|org|io|dev|co|app|tech|nl|fr))\\b/gi;\nconst matches = [];\nlet m;\nwhile ((m = regex.exec(text)) !== null) matches.push(m[1]);\n\nreturn [{ json: { message: text, domains: matches } }];\n"
},
"type": "@n8n/n8n-nodes-langchain.toolCode",
"typeVersion": 1.3,
"position": [
480,
544
],
"id": "35952b31-6057-4c49-b2b5-5032cd50db14",
"name": "Extract Domain"
},
{
"parameters": {
"options": {}
},
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"typeVersion": 1.3,
"position": [
-432,
256
],
"id": "72ffb0df-2dc7-4dfc-8dc9-51c2ddbfa18a",
"name": "When chat message received"
},
{
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4.1-mini"
},
"builtInTools": {},
"options": {}
},
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"typeVersion": 1.3,
"position": [
-272,
464
],
"id": "d4d738d2-6915-4c9a-90d2-c8a868aecb68",
"name": "OpenAI Chat Model",
"credentials": {
"openAiApi": {
"name": "<your credential>"
}
}
}
],
"connections": {
"AI": {
"main": [
[]
]
},
"Domain": {
"ai_tool": [
[
{
"node": "AI",
"type": "ai_tool",
"index": 0
}
]
]
},
"Hosting1": {
"ai_tool": [
[
{
"node": "AI",
"type": "ai_tool",
"index": 0
}
]
]
},
"FAQ's1": {
"ai_tool": [
[
{
"node": "AI",
"type": "ai_tool",
"index": 0
}
]
]
},
"Extract Domain": {
"ai_tool": [
[
{
"node": "AI",
"type": "ai_tool",
"index": 0
}
]
]
},
"When chat message received": {
"main": [
[
{
"node": "AI",
"type": "main",
"index": 0
}
]
]
},
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "AI",
"type": "ai_languageModel",
"index": 0
}
]
]
}
},
"settings": {
"executionOrder": "v1"
},
"staticData": null,
"meta": {
"templateCredsSetupCompleted": true
},
"versionId": "8442b06b-9479-4e80-9185-0999b1c6a74d",
"activeVersionId": null,
"triggerCount": 1,
"shared": [
{
"updatedAt": "2025-09-23T08:28:33.780Z",
"createdAt": "2025-09-23T08:28:33.780Z",
"role": "workflow:owner",
"workflowId": "x5NRan9pleO5bz0w",
"projectId": "HHopAZ4lOFgjhBzT"
}
],
"activeVersion": null,
"tags": []
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
googleSheetsOAuth2ApiopenAiApi
Pro
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About this workflow
AI Customer Support Chat for Web Hosting. Uses agent, googleSheetsTool, toolCode, chatTrigger. Chat trigger; 7 nodes.
Source: https://github.com/abde0112/n8n_bkv2/blob/main/ai-customer-support-chat-for-web-hosting-x5NRan9pleO5bz0w.json — original creator credit. Request a take-down →
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