Andrew This workflow corresponds to n8n.io template #3650 — we link there as the canonical source.
This workflow follows the WhatsApp → WhatsApp Trigger recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
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{
"id": "GBuLBrPlWxWejX9i",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "WA-Bot-Module-FAQ-v1-db-sell-full",
"tags": [
{
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"createdAt": "2025-03-31T08:11:00.151Z",
"updatedAt": "2025-03-31T08:11:00.151Z"
},
{
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"updatedAt": "2025-03-10T18:20:40.864Z"
},
{
"id": "2ocrWSzdKoCOU2AC",
"name": "sell",
"createdAt": "2025-04-19T15:39:51.859Z",
"updatedAt": "2025-04-19T15:39:51.859Z"
}
],
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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"settings": {
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"versionId": "5cbe810c-fc5b-43ae-a0ac-f22c8c23fc53",
"connections": {
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"main": [
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{
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],
[
{
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},
"Starts": {
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{
"node": "Upsert Bot Status",
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}
]
]
},
"Get FAQ": {
"main": [
[
{
"node": "FAQ",
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},
"Commands": {
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{
"node": "Request Manager",
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}
],
[
{
"node": "Main Menu",
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}
],
[
{
"node": "List?",
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}
]
]
},
"Get FAQs": {
"main": [
[
{
"node": "Union Number with Question ",
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}
]
]
},
"Get FAQs ": {
"main": [
[
{
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}
]
]
},
"Define Flow": {
"main": [
[
{
"node": "Starts",
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}
],
[
{
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"type": "main",
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}
],
[
{
"node": "Add Consultation request",
"type": "main",
"index": 0
}
]
]
},
"Union list ": {
"main": [
[
{
"node": "FAQs",
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}
]
]
},
"Get Bot Status": {
"main": [
[
{
"node": "Define Flow",
"type": "main",
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}
]
]
},
"Initialization": {
"main": [
[
{
"node": "Get Bot Status",
"type": "main",
"index": 0
}
]
]
},
"Request Manager": {
"main": [
[
{
"node": "Update Bot Status on MANAGER",
"type": "main",
"index": 0
}
]
]
},
"Request Success": {
"main": [
[
{
"node": "Request to Manager",
"type": "main",
"index": 0
}
]
]
},
"WhatsApp Trigger": {
"main": [
[
{
"node": "Initialization",
"type": "main",
"index": 0
}
]
]
},
"Request to Manager": {
"main": [
[
{
"node": "Update Bot Status on START",
"type": "main",
"index": 0
}
]
]
},
"Add Consultation request": {
"main": [
[
{
"node": "Request Success",
"type": "main",
"index": 0
}
]
]
},
"Union Number with Question ": {
"main": [
[
{
"node": "Union list ",
"type": "main",
"index": 0
}
]
]
}
}
}
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About this workflow
This workflow is designed for businesses or individuals who want to automate responses to frequently asked questions via WhatsApp, while managing their question-and-answer database using Postgres.
Source: https://n8n.io/workflows/3650/ — original creator credit. Request a take-down →
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