Rapiwa This workflow corresponds to n8n.io template #9969 — we link there as the canonical source.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"meta": {
"templateCredsSetupCompleted": true
},
"name": "Automate Review Request via WhatsApp for Completed WooCommerce Order with Rapiwa",
"nodes": [
{
"id": "4a8c635d-bd1c-45da-acea-ea28e8a691b0",
"name": "If",
"type": "n8n-nodes-base.if",
"position": [
64,
880
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "3ab8725a-9268-45fd-b91c-0e055fe6fa7c",
"operator": {
"type": "boolean",
"operation": "true",
"singleValue": true
},
"leftValue": "={{ $json.data.exists }}",
"rightValue": "=\"true\""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "a88cec50-2e45-41b0-bcbb-01bcb92a7f79",
"name": "Wait",
"type": "n8n-nodes-base.wait",
"position": [
544,
976
],
"parameters": {},
"typeVersion": 1.1
},
{
"id": "2e326749-0efb-4968-9ee9-776a9a94ccf2",
"name": "Loop Over Items",
"type": "n8n-nodes-base.splitInBatches",
"position": [
-752,
864
],
"parameters": {
"options": {}
},
"typeVersion": 3
},
{
"id": "32af40bb-fee1-495a-9ff0-290837b24acd",
"name": "Clean WhatsApp Number",
"type": "n8n-nodes-base.code",
"position": [
-464,
880
],
"parameters": {
"jsCode": "const items = $input.all();\nconst updatedItems = items.map((item) => {\n let rawNumber = item?.json[\"number\"];\n rawNumber = rawNumber ? String(rawNumber) : \"\";\n const cleanedNumber = rawNumber.replace(/\\D/g, \"\");\n item.json[\"number\"] = cleanedNumber;\n return item;\n});\nreturn updatedItems;"
},
"typeVersion": 2
},
{
"id": "81018417-302a-49a8-a7c6-4d11be0de2b0",
"name": "Order Completed check",
"type": "n8n-nodes-base.code",
"position": [
-1008,
864
],
"parameters": {
"jsCode": "return $input.all()\n .filter(item => item.json && item.json.body && item.json.body.status === \"completed\")\n .map(item => {\n const body = item.json.body;\n\n const customer = {\n first_name: body.billing.first_name,\n last_name: body.billing.last_name,\n email: body.billing.email,\n phone: body.billing.phone,\n address: {\n address_1: body.billing.address_1,\n address_2: body.billing.address_2,\n city: body.billing.city,\n state: body.billing.state,\n postcode: body.billing.postcode,\n country: body.billing.country\n }\n };\n\n const products = body.line_items.map(product => ({\n status: body.status,\n name: product.name,\n size: product.meta_data?.find(meta => meta.key === \"size\")?.value,\n product_id: product.product_id,\n variation_id: product.variation_id,\n quantity: product.quantity,\n price: `${body.currency} ${product.price}`,\n total: `${body.currency} ${product.total}`,\n image: product.image?.src || null\n }));\n\n return {\n json: {\n data: {\n customer,\n products,\n invoice_link: body.payment_url\n }\n }\n };\n });\n"
},
"typeVersion": 2
},
{
"id": "2cb4272f-3315-4767-9f7c-626d4d9b62aa",
"name": "Save State of Rows in Verified & Sent",
"type": "n8n-nodes-base.googleSheets",
"position": [
528,
752
],
"parameters": {
"columns": {
"value": {
"name": "={{ $('Clean WhatsApp Number').item.json.data.customer.first_name }} {{ $('Clean WhatsApp Number').item.json.data.customer.last_name }}",
"email": "={{ $('Clean WhatsApp Number').item.json.data.customer.email }}",
"number": "={{ $json.to }}",
"status": "sent",
"address1": "={{ $('Clean WhatsApp Number').item.json.data.customer.address.address_1 }}",
"validity": "verified",
"productId": "={{ $('Clean WhatsApp Number').item.json.data.products[0].product_id }}",
"totalPrice": "={{ $('Clean WhatsApp Number').item.json.data.products[0].total }}",
"invoiceLink": "={{ $('Clean WhatsApp Number').item.json.data.invoice_link }}",
"productTitle": "={{ $('Clean WhatsApp Number').item.json.data.products[0].name }}",
"delivery status": "={{ $('Clean WhatsApp Number').item.json.data.products[0].status }}"
},
"schema": [
{
"id": "name",
"type": "string",
"display": true,
"required": false,
"displayName": "name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "number",
"type": "string",
"display": true,
"required": false,
"displayName": "number",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "email",
"type": "string",
"display": true,
"required": false,
"displayName": "email",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "address1",
"type": "string",
"display": true,
"required": false,
"displayName": "address1",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "productTitle",
"type": "string",
"display": true,
"required": false,
"displayName": "productTitle",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "productId",
"type": "string",
"display": true,
"required": false,
"displayName": "productId",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "totalPrice",
"type": "string",
"display": true,
"required": false,
"displayName": "totalPrice",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "invoiceLink",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "invoiceLink",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "delivery status",
"type": "string",
"display": true,
"required": false,
"displayName": "delivery status",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "validity",
"type": "string",
"display": true,
"required": false,
"displayName": "validity",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "status",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "status",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "append",
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1S3RtGt5tGk2sLLm9XQTI9C1C0bq2jx3TNuGQnXmQi_s/edit#gid=0",
"cachedResultName": "Sheet1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1S3RtGt5tGk2sLLm9XQTI9C1C0bq2jx3TNuGQnXmQi_s",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1S3RtGt5tGk2sLLm9XQTI9C1C0bq2jx3TNuGQnXmQi_s/edit?usp=drivesdk",
"cachedResultName": "WooCommerce - Send WhatsApp review request"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 4.6
},
{
"id": "8f9428de-1801-4c1f-8925-ff551f867e86",
"name": "Save State of Rows in Unerified & Not sent",
"type": "n8n-nodes-base.googleSheets",
"position": [
304,
976
],
"parameters": {
"columns": {
"value": {
"name": "={{ $('Clean WhatsApp Number').item.json.data.customer.first_name }} {{ $('Clean WhatsApp Number').item.json.data.customer.last_name }}",
"email": "={{ $('Clean WhatsApp Number').item.json.data.customer.email }}",
"number": "={{ $json.data.number }}",
"status": "not sent",
"address1": "={{ $('Clean WhatsApp Number').item.json.data.customer.address.address_1 }}",
"validity": "unverified",
"productId": "={{ $('Clean WhatsApp Number').item.json.data.products[0].product_id }}",
"totalPrice": "={{ $('Clean WhatsApp Number').item.json.data.products[0].total }}",
"invoiceLink": "={{ $('Clean WhatsApp Number').item.json.data.invoice_link }}",
"productTitle": "={{ $('Clean WhatsApp Number').item.json.data.products[0].name }}",
"delivery status": "={{ $('Clean WhatsApp Number').item.json.data.products[0].status }}"
},
"schema": [
{
"id": "name",
"type": "string",
"display": true,
"required": false,
"displayName": "name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "number",
"type": "string",
"display": true,
"required": false,
"displayName": "number",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "email",
"type": "string",
"display": true,
"required": false,
"displayName": "email",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "address1",
"type": "string",
"display": true,
"required": false,
"displayName": "address1",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "productTitle",
"type": "string",
"display": true,
"required": false,
"displayName": "productTitle",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "productId",
"type": "string",
"display": true,
"required": false,
"displayName": "productId",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "totalPrice",
"type": "string",
"display": true,
"required": false,
"displayName": "totalPrice",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "invoiceLink",
"type": "string",
"display": true,
"required": false,
"displayName": "invoiceLink",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "delivery status",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "delivery status",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "validity",
"type": "string",
"display": true,
"required": false,
"displayName": "validity",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "status",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "status",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "append",
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1S3RtGt5tGk2sLLm9XQTI9C1C0bq2jx3TNuGQnXmQi_s/edit#gid=0",
"cachedResultName": "Sheet1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1S3RtGt5tGk2sLLm9XQTI9C1C0bq2jx3TNuGQnXmQi_s",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1S3RtGt5tGk2sLLm9XQTI9C1C0bq2jx3TNuGQnXmQi_s/edit?usp=drivesdk",
"cachedResultName": "WooCommerce - Send WhatsApp review request"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 4.6
},
{
"id": "9eca8980-0e80-4320-be26-3d0dbfa38b80",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2848,
144
],
"parameters": {
"width": 1504,
"height": 1456,
"content": "# WhatsApp Review Request Automation for WooCommerce Orders Completed\n\n## Overview\nThis workflow listens for WooCommerce order events (example: `order.updated`) or an incoming WooCommerce Trigger, normalizes the order payload, and sends WhatsApp messages through the Rapiwa API for verified numbers. It:\n- Maps the incoming payload into `{ data: { customer, products, invoice_link } }`.\n- Processes items in batches (SplitInBatches) to control throughput and avoid rate limits.\n- Cleans phone numbers, verifies WhatsApp registration via Rapiwa, and sends templated messages to verified numbers.\n- Logs every attempt into Google Sheets (separate sheets for verified/sent and unverified/not sent).\n\n## Requirements\n- HTTP Bearer credential for Rapiwa (example name in flow: `Rapiwa Bearer Auth`).\n- WooCommerce API credential for the trigger (example: `WooCommerce (get customer)`)\n- Running n8n instance with nodes: WooCommerce Trigger, Code, SplitInBatches, HTTP Request, IF, Google Sheets, Wait.\n- Rapiwa account and a valid Bearer token.\n- Google account with Sheets access and OAuth2 credentials configured in n8n.\n- WooCommerce store (or any WooCommerce Trigger source) that provides `billing` and `line_items` in the payload.\n\n\n## Google Sheet Required Columns\nNote: the exported flow contains two Google Sheets append nodes and their mappings differ slightly. Create sheets with column names that match the node mappings exactly.\n**A Google Sheet formatted like this** \u27a4 [sample](https://docs.google.com/spreadsheets/d/1vxocktoY-y-PYBZNxmUDuQv02b5F8QKhbQ0yLHjwjBY/edit?usp=sharing)\n\n### In Workflow (Send Message Using Rapiwa)\n- `Send Message Using Rapiwa` (HTTP Request) \u2014 POST `https://app.rapiwa.com/api/send-message`. \nThe flow uses a templated message like:\n```\n Hi *{first_name} {last_name}*,\n Your order is currently: *{product.status}*\n Your order has been successfully delivered!\n We\u2019d love to hear your thoughts. Please take a moment to leave a review \u2014 your feedback helps us grow and improve!\n```\n\n## How to Use This Workflow\n1. Configure credentials in n8n\n - Rapiwa: HTTP Bearer token \u2192 `Rapiwa Bearer Auth` credential.\n - Google Sheets: OAuth2 credential \u2192 `Google Sheets`.\n - WooCommerce Trigger: credential for the WooCommerce trigger (or use a Webhook node and configure WooCommerce webhooks).\n2. Create Google Sheets with the exact column names listed above and copy the spreadsheet ID and sheet gid into the two Google Sheets nodes.\n\n\n## Notes & Warnings\n- The `If` node in this export compares `{{$json.data.exists}}` to the string `\"true\"`. If Rapiwa sometimes returns booleans, normalize the value (e.g., `String($json.data.exists) === 'true'`) in a Code node before the IF.\n- Some Google Sheets mappings include keys like `delivery status` or trailing-space `status ` \u2014 ensure column names in the sheet exactly match the node mapping (trim trailing spaces).\n- Message templates reference `products[0]` \u2014 adapt if orders commonly contain multiple items.\n- Keep all API keys and tokens in n8n credentials; never hard-code secrets inside nodes.\n- Start tests with a very small batch to avoid accidental mass messaging and to respect Rapiwa rate limits.\n\n## Useful Links\n- **Dashboard:** [https://app.rapiwa.com](https://app.rapiwa.com/login)\n- **Official Website:** [https://rapiwa.com](https://rapiwa.com/)\n- **Documentation:** [https://docs.rapiwa.com](https://docs.rapiwa.com/)\n\n## Support & Help\n- **WhatsApp**: [Chat on WhatsApp](https://wa.me/8801322827799)\n- **Discord**: [SpaGreen Community](https://discord.gg/SsCChWEP)\n- **Facebook Group**: [SpaGreen Support](https://www.facebook.com/groups/spagreenbd)\n- **Website**: [https://spagreen.net](https://spagreen.net)\n- **Developer Portfolio**: [Codecanyon SpaGreen](https://codecanyon.net/user/spagreen/portfolio)\n "
},
"typeVersion": 1
},
{
"id": "643d4ac7-f4bc-41ed-9c99-6187c780abdb",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1280,
640
],
"parameters": {
"width": 448,
"height": 560,
"content": "## WooCommerce Trigger\n- Purpose: Receives incoming HTTP POST payloads from WooCommerce Trigger\n\n## Order Completed check (Code)\n- Purpose: Filter events and normalize payload into a compact `data` object."
},
"typeVersion": 1
},
{
"id": "0bddd8a0-c5a9-45d8-ac3b-2a7f636244d3",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-608,
640
],
"parameters": {
"width": 544,
"height": 560,
"content": "## Clean WhatsApp Number (Code)\n- Purpose: Ensure the `number` field exists and strip all non-digit characters.\n\n\n## Check valid whatsapp number Using Rapiwa (HTTP Request)\n- Purpose: Verify whether the phone number is registered on WhatsApp.\n- Authentication: RAPIWA Bearer (credential: `Rapiwa Bearer Auth`)"
},
"typeVersion": 1
},
{
"id": "fc9e8191-cdbd-479d-aae2-c28bf6012920",
"name": "Sticky Note4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-32,
208
],
"parameters": {
"width": 720,
"height": 992,
"content": "## If\n- Purpose: Branch the flow depending on Rapiwa verification.\n- True branch: send message (`Send Message Using Rapiwa`).\n- False branch: append to unverified sheet (`Save State of Rows in Unerified & Not sent`).\n\n\n## Send Message Using Rapiwa (HTTP Request)\n- Purpose: Send a templated WhatsApp message to the verified number.\n- Rapiwa:\n - Method: POST\n - Body parameters (selected):\n - `number`: `={{ $json.data.number }}`\n - `message_type`: `text`\n - `message`: Hi, this is a text message.\n\n\n## Save State of Rows in Verified & Sent (Google Sheets)\n- **A Google Sheet formatted like this** \u27a4 [sample](https://docs.google.com/spreadsheets/d/1vxocktoY-y-PYBZNxmUDuQv02b5F8QKhbQ0yLHjwjBY/edit?usp=sharing)\n- Purpose: Append one row per successful send to the Google Sheet.\n\n\n## Save State of Rows in Unerified & Not sent (Google Sheets)\n- Purpose: Append a row when a number is not verified and message is not sent.\n"
},
"typeVersion": 1
},
{
"id": "c7ada026-0c4f-43f3-9409-174e6be7ae57",
"name": "WooCommerce Trigger",
"type": "n8n-nodes-base.wooCommerceTrigger",
"position": [
-1200,
864
],
"parameters": {
"event": "order.updated"
},
"credentials": {
"wooCommerceApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "6fa57d94-c9f3-4393-9bb0-7eaafda21dd6",
"name": "Sticky Note5",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1280,
352
],
"parameters": {
"color": 7,
"width": 1216,
"height": 272,
"content": "# This Workflow Summary\n- Trigger: `WooCommerce Trigger` receives WooCommerce order events \n- Pre-filter & Map: `Order Completed check` (Code) filters for `status === 'completed'` and maps the payload into `{ data: { customer, products, invoice_link } }`.\n- Batch: `Loop Over Items` (SplitInBatches) iterates product items to avoid mass concurrent sends.\n- Normalize number: `Clean WhatsApp Number` (Code) strips non-digits and ensures `number` is a string.\n- Verify: `Check valid whatsapp number Using Rapiwa` (RAPIWA) calls `POST https://app.rapiwa.com/api/verify-whatsapp` with the number.\n- Branch: `If` node checks the verification response (`{{$json.data.exists}}` === `\"true\"`) and routes to send or log nodes.\n- Send: `Send Message Using Rapiwa` (HTTP Request) posts a templated text message to `POST https://app.rapiwa.com/api/send-message`.\n- Logging: `Save State of Rows in Verified & Sent` and `Save State of Rows in Unerified & Not sent` append rows to Google Sheets with mapped columns.\n- Throttle / loop: `Wait` delays and returns to `Loop Over Items`."
},
"typeVersion": 1
},
{
"id": "0deb4de9-a50a-4bf4-928b-e241f93e5947",
"name": "Rapiwa",
"type": "n8n-nodes-rapiwa.rapiwa",
"position": [
-256,
880
],
"parameters": {
"number": "={{ $json.data.customer.phone }}",
"operation": "verifyWhatsAppNumber"
},
"credentials": {
"rapiwaApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "ee69cc81-edc5-4fb8-9144-cb5d30a8fcc7",
"name": "Rapiwa (send message)",
"type": "n8n-nodes-rapiwa.rapiwa",
"position": [
288,
752
],
"parameters": {
"number": "={{ $json.data.number }}",
"messageType": "=Hi *{{ $('Clean WhatsApp Number').item.json.data.customer.first_name }} {{ $('Clean WhatsApp Number').item.json.data.customer.last_name }}*,\n\nYour order is currently: *{{ $('Clean WhatsApp Number').item.json.data.products[0].status }}*\n\nYour order has been successfully delivered!\n\nWe\u2019d love to hear your thoughts.\nPlease take a moment to leave a review \u2014 your feedback helps us grow and improve!\n\nThanks for shopping with *SpaGreen Creative*! \nLet us know if you need anything."
},
"credentials": {
"rapiwaApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
}
],
"connections": {
"If": {
"main": [
[
{
"node": "Rapiwa (send message)",
"type": "main",
"index": 0
}
],
[
{
"node": "Save State of Rows in Unerified & Not sent",
"type": "main",
"index": 0
}
]
]
},
"Wait": {
"main": [
[
{
"node": "Loop Over Items",
"type": "main",
"index": 0
}
]
]
},
"Rapiwa": {
"main": [
[
{
"node": "If",
"type": "main",
"index": 0
}
]
]
},
"Loop Over Items": {
"main": [
[],
[
{
"node": "Clean WhatsApp Number",
"type": "main",
"index": 0
}
]
]
},
"WooCommerce Trigger": {
"main": [
[
{
"node": "Order Completed check",
"type": "main",
"index": 0
}
]
]
},
"Clean WhatsApp Number": {
"main": [
[
{
"node": "Rapiwa",
"type": "main",
"index": 0
}
]
]
},
"Order Completed check": {
"main": [
[
{
"node": "Loop Over Items",
"type": "main",
"index": 0
}
]
]
},
"Rapiwa (send message)": {
"main": [
[
{
"node": "Save State of Rows in Verified & Sent",
"type": "main",
"index": 0
}
]
]
},
"Save State of Rows in Verified & Sent": {
"main": [
[
{
"node": "Wait",
"type": "main",
"index": 0
}
]
]
},
"Save State of Rows in Unerified & Not sent": {
"main": [
[
{
"node": "Wait",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
googleSheetsOAuth2ApirapiwaApiwooCommerceApi
Pro
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About this workflow
This workflow is designed for online store owners, customer-success teams, and marketing operators who want to automatically verify customers' WhatsApp numbers and deliver order updates or invoice links via WhatsApp. It is built around WooCommerce order WooCommerce Trigger…
Source: https://n8n.io/workflows/9969/ — original creator credit. Request a take-down →
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