The workflow JSON
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{
"id": "cmGsNvW9bEORABdo",
"name": "Bitrix24 Chatbot Application Workflow example with Webhook Integration",
"tags": [
{
"id": "5YZ9E6AmGZn6WTMa",
"name": "Tech demo",
"createdAt": "2024-12-28T09:13:02.965Z",
"updatedAt": "2024-12-28T09:13:02.965Z"
},
{
"id": "hEvnK1kMYTPrL3vs",
"name": "Bitrix24",
"createdAt": "2025-01-04T16:12:36.741Z",
"updatedAt": "2025-01-04T16:12:36.741Z"
},
{
"id": "yKS9RGKLuFUhYFIE",
"name": "Chatbot",
"createdAt": "2025-01-04T16:12:36.757Z",
"updatedAt": "2025-01-04T16:12:36.757Z"
}
],
"nodes": [
{
"id": "ddd802bb-0da0-474d-b1e9-74f247e603e0",
"name": "Bitrix24 Handler",
"type": "n8n-nodes-base.webhook",
"position": [
0,
0
],
"parameters": {
"path": "bitrix24/handler.php",
"options": {},
"httpMethod": "POST",
"responseMode": "responseNode"
},
"typeVersion": 1
},
{
"id": "5676a53e-6758-4ad5-ace6-e494fa10b6c3",
"name": "Credentials",
"type": "n8n-nodes-base.set",
"position": [
200,
0
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "030f8f90-2669-4c20-9eab-c572c4b7c70c",
"name": "CLIENT_ID",
"type": "string",
"value": "local.6779636e712043.37129431"
},
{
"id": "de9bbb7a-b782-4540-b259-527625db8490",
"name": "CLIENT_SECRET",
"type": "string",
"value": "dTzUfBoTFLxNhuzc1zsnDbCeii98ZaE5By4aQPQEOxLJAS9y6i"
},
{
"id": "86b7aff7-1e25-4b12-a366-23cf34e5a405",
"name": "application_token",
"type": "string",
"value": "={{ $json.body['auth[application_token]'] }}"
},
{
"id": "69bbcb1f-ba6e-42eb-be8a-ee0707ce997d",
"name": "domain",
"type": "string",
"value": "={{ $json.body['auth[domain]'] }}\n"
},
{
"id": "dc1b0515-f06a-4731-b0dc-912a8d04e56b",
"name": "access_token",
"type": "string",
"value": "={{ $json.body['auth[access_token]'] }}"
}
]
},
"includeOtherFields": true
},
"typeVersion": 3.4
},
{
"id": "b72c00cf-9f8c-4c2a-9093-b80d82bab85b",
"name": "Validate Token",
"type": "n8n-nodes-base.if",
"position": [
400,
0
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "or",
"conditions": [
{
"id": "da73d0ba-6eeb-405e-89fe-9d041fd2e0cd",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.CLIENT_ID }}",
"rightValue": "={{ $json.application_token }}"
},
{
"id": "4ba90f7b-0299-4097-9ae7-6e4dee428a74",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "1",
"rightValue": "1"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "f0feb392-873a-4643-b7ad-0e6d9f877e82",
"name": "Route Event",
"type": "n8n-nodes-base.switch",
"position": [
600,
0
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "ONIMBOTMESSAGEADD",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "ONIMBOTMESSAGEADD"
}
]
},
"renameOutput": true
},
{
"outputKey": "ONIMBOTJOINCHAT",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e9125f57-129e-4026-86ff-746d40b92b04",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "ONIMBOTJOINCHAT"
}
]
},
"renameOutput": true
},
{
"outputKey": "ONAPPINSTALL",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "2db7bed5-fd88-4900-b8d2-e27b49c2fcca",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "ONAPPINSTALL"
}
]
},
"renameOutput": true
},
{
"outputKey": "ONIMBOTDELETE",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "b708d339-fd46-470d-b0d5-ff2eb405f5ce",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "ONIMBOTDELETE"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "56fcdc5f-d509-4c9f-a437-79c53add49f8",
"name": "Process Message",
"type": "n8n-nodes-base.function",
"position": [
800,
0
],
"parameters": {
"functionCode": "// Process Message Node\nconst items = $input.all();\nconst item = items[0];\n\n// Get message data from the correct path\nconst message = item.json.body['data[PARAMS][MESSAGE]'];\nconst dialogId = item.json.body['data[PARAMS][DIALOG_ID]'];\n\n// Get auth data\nconst auth = {\n access_token: item.json.access_token,\n domain: item.json.domain\n};\n\nif (message.toLowerCase() === \"what's hot\") {\n return {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: \"Hi! I am an example-bot.\\nI repeat what you say\",\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n };\n} else {\n return {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: `You said:\\n${message}`,\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n };\n}"
},
"typeVersion": 1
},
{
"id": "a647ed67-c812-4416-8c85-55a681bc7f80",
"name": "Process Join",
"type": "n8n-nodes-base.function",
"position": [
800,
160
],
"parameters": {
"functionCode": "// Process Join Node\nconst items = $input.all();\nconst item = items[0];\n\n// Get dialog ID from the correct path\nconst dialogId = item.json.body['data[PARAMS][DIALOG_ID]'];\n\n// Get auth data\nconst auth = {\n access_token: item.json.access_token,\n domain: item.json.domain\n};\n\nreturn {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: 'Hi! I am an example-bot. I repeat what you say',\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n};"
},
"typeVersion": 1
},
{
"id": "4aac8853-d80e-4201-9f31-7838d18afe71",
"name": "Process Install",
"type": "n8n-nodes-base.function",
"position": [
800,
320
],
"parameters": {
"functionCode": "// Process Install Node\nconst items = $input.all();\nconst item = items[0];\n\n// Get the webhook URL from input\nconst handlerBackUrl = item.json.webhookUrl;\n\n// Get auth data directly from item.json\nconst auth = {\n access_token: item.json.access_token,\n application_token: item.json.application_token,\n domain: item.json.domain\n};\n\nreturn {\n json: {\n handler_back_url: handlerBackUrl,\n CODE: 'LocalExampleBot',\n TYPE: 'B',\n EVENT_MESSAGE_ADD: handlerBackUrl,\n EVENT_WELCOME_MESSAGE: handlerBackUrl,\n EVENT_BOT_DELETE: handlerBackUrl,\n PROPERTIES: {\n NAME: 'Bot',\n LAST_NAME: 'Example',\n COLOR: 'AQUA',\n EMAIL: 'no@example.com',\n PERSONAL_BIRTHDAY: '2020-07-18',\n WORK_POSITION: 'Report on affairs',\n PERSONAL_GENDER: 'M'\n },\n // Use the auth data from item.json\n AUTH: auth.access_token,\n CLIENT_ID: auth.application_token,\n DOMAIN: auth.domain\n }\n};"
},
"typeVersion": 1
},
{
"id": "30922462-255b-4ba6-8167-88aec244fdb1",
"name": "Register Bot",
"type": "n8n-nodes-base.httpRequest",
"position": [
1000,
320
],
"parameters": {
"url": "=https://{{ $json.DOMAIN }}/rest/imbot.register?auth={{$json.AUTH}}",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "CODE",
"value": "LocalExampleBot"
},
{
"name": "TYPE",
"value": "B"
},
{
"name": "EVENT_MESSAGE_ADD",
"value": "={{$json.handler_back_url}}"
},
{
"name": "EVENT_WELCOME_MESSAGE",
"value": "={{$json.handler_back_url}}"
},
{
"name": "EVENT_BOT_DELETE",
"value": "={{$json.handler_back_url}}"
},
{
"name": "PROPERTIES",
"value": "={{ {\n NAME: 'Bot',\n LAST_NAME: 'Example',\n COLOR: 'AQUA',\n EMAIL: 'no@example.com',\n PERSONAL_BIRTHDAY: '2020-07-18',\n WORK_POSITION: 'Report on affairs',\n PERSONAL_GENDER: 'M'\n} }}"
},
{
"name": "CLIENT_ID",
"value": "={{ $json.CLIENT_ID }}"
},
{
"name": "CLIENT_SECRET",
"value": "={{ $json.AUTH }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "8c1c7ebf-d5b3-472e-9d98-34cc65ba86ba",
"name": "Send Message",
"type": "n8n-nodes-base.httpRequest",
"position": [
1000,
0
],
"parameters": {
"url": "=https://{{$json.DOMAIN}}/rest/imbot.message.add?auth={{$json.AUTH}}",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "DIALOG_ID",
"value": "={{ $json.DIALOG_ID }}"
},
{
"name": "MESSAGE",
"value": "={{ $json.MESSAGE }}"
},
{
"name": "AUTH",
"value": "={{ $json.AUTH }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "af0d2b44-53f7-4c4c-9428-d54ebcf41bff",
"name": "Send Join Message",
"type": "n8n-nodes-base.httpRequest",
"position": [
1000,
160
],
"parameters": {
"url": "=https://{{$json.DOMAIN}}/rest/imbot.message.add?auth={{$json.AUTH}}",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "DIALOG_ID",
"value": "={{ $json.DIALOG_ID }}"
},
{
"name": "MESSAGE",
"value": "={{ $json.MESSAGE }}"
},
{
"name": "AUTH",
"value": "={{ $json.AUTH }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "9110f66d-1c35-44b4-bc73-18f821b50b71",
"name": "Process Delete",
"type": "n8n-nodes-base.noOp",
"position": [
800,
480
],
"parameters": {},
"typeVersion": 1
},
{
"id": "81a5fc23-47a4-4ef8-bfb4-31593aed12fd",
"name": "Success Response",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
1200,
0
],
"parameters": {
"options": {
"responseCode": 200
},
"respondWith": "json",
"responseBody": "={\n \"result\": true\n}"
},
"typeVersion": 1.1
},
{
"id": "a19f3b0b-496f-4f3d-a9c2-044356070e32",
"name": "Error Response",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
400,
160
],
"parameters": {
"options": {
"responseCode": 401
},
"respondWith": "json",
"responseBody": "={{\n \"result\": false,\n \"error\": \"Invalid application token\"\n}}"
},
"typeVersion": 1.1
}
],
"active": true,
"settings": {
"executionOrder": "v1"
},
"versionId": "401b00c7-dc0c-4067-9b27-27dc171cc52e",
"connections": {
"Credentials": {
"main": [
[
{
"node": "Validate Token",
"type": "main",
"index": 0
}
]
]
},
"Route Event": {
"main": [
[
{
"node": "Process Message",
"type": "main",
"index": 0
}
],
[
{
"node": "Process Join",
"type": "main",
"index": 0
}
],
[
{
"node": "Process Install",
"type": "main",
"index": 0
}
],
[
{
"node": "Process Delete",
"type": "main",
"index": 0
}
],
[],
[],
[],
[],
[]
]
},
"Process Join": {
"main": [
[
{
"node": "Send Join Message",
"type": "main",
"index": 0
}
]
]
},
"Register Bot": {
"main": [
[
{
"node": "Success Response",
"type": "main",
"index": 0
}
]
]
},
"Send Message": {
"main": [
[
{
"node": "Success Response",
"type": "main",
"index": 0
}
]
]
},
"Process Delete": {
"main": [
[
{
"node": "Success Response",
"type": "main",
"index": 0
}
]
]
},
"Validate Token": {
"main": [
[
{
"node": "Route Event",
"type": "main",
"index": 0
}
],
[
{
"node": "Error Response",
"type": "main",
"index": 0
}
]
]
},
"Process Install": {
"main": [
[
{
"node": "Register Bot",
"type": "main",
"index": 0
}
]
]
},
"Process Message": {
"main": [
[
{
"node": "Send Message",
"type": "main",
"index": 0
}
]
]
},
"Bitrix24 Handler": {
"main": [
[
{
"node": "Credentials",
"type": "main",
"index": 0
}
]
]
},
"Send Join Message": {
"main": [
[
{
"node": "Success Response",
"type": "main",
"index": 0
}
]
]
}
}
}
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How this works
This workflow enables seamless chatbot interactions within Bitrix24 by processing incoming messages, user joins, and installations through a webhook trigger, allowing businesses to automate customer support and engagement without manual intervention. It suits teams managing client communications in Bitrix24, delivering immediate responses that enhance user satisfaction and operational efficiency. The key step involves routing events via a switch node to handle different actions, such as validating tokens and registering the bot using an httpRequest to Bitrix24's API.
Use this workflow when building a basic chatbot for handling routine queries in Bitrix24 environments with moderate traffic, ensuring quick setup for non-technical users. Avoid it for complex AI-driven conversations or high-volume scenarios requiring advanced scaling, as it lacks built-in AI nodes. Common variations include adding email notifications for critical events or integrating with tools like Google Sheets to log interactions for reporting.
About this workflow
Bitrix24 Chatbot Application Workflow example with Webhook Integration. Uses httpRequest, noOp, respondToWebhook. Webhook trigger; 13 nodes.
Source: https://github.com/Zie619/n8n-workflows — original creator credit. Request a take-down →
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