Ruthwik This workflow corresponds to n8n.io template #8350 — we link there as the canonical source.
This workflow follows the HTTP Request → Supabase recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": "x67YFG3vNxQ65Sxi",
"name": "My workflow 4",
"tags": [],
"nodes": [
{
"id": "4eacb345-2777-4560-9ec4-24a1d8c2111f",
"name": "Telegram Trigger",
"type": "n8n-nodes-base.telegramTrigger",
"position": [
64,
768
],
"parameters": {
"updates": [
"message"
],
"additionalFields": {}
},
"credentials": {
"telegramApi": {
"name": "<your credential>"
}
},
"typeVersion": 1.2
},
{
"id": "84fa0a6d-6a55-4033-9304-7d3186e67db5",
"name": "Filter messages that are replies in topics",
"type": "n8n-nodes-base.set",
"position": [
288,
768
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "97b4a02e-f409-4312-b04f-a61ebe579e0a",
"name": "superGroupID",
"type": "number",
"value": -1003071123489
},
{
"id": "3356c433-668f-44a7-9851-57e3181b7119",
"name": "message",
"type": "string",
"value": "={{ $json.message.text }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "1eb7429d-7838-4983-9617-4aac384f06e7",
"name": "Get a row",
"type": "n8n-nodes-base.supabase",
"position": [
736,
768
],
"parameters": {
"filters": {
"conditions": [
{
"keyName": "telegram_topic_id",
"keyValue": "={{ $('Telegram Trigger').item.json.message.message_thread_id }}"
}
]
},
"tableId": "wa_tg_threads",
"operation": "get"
},
"credentials": {
"supabaseApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "d97ae6ec-0310-4328-a480-44a1dfbaa41b",
"name": "Send message",
"type": "n8n-nodes-base.whatsApp",
"position": [
960,
768
],
"parameters": {
"textBody": "={{ $('Filter messages that are replies in topics').item.json.message }}",
"operation": "send",
"phoneNumberId": "792860623405890",
"additionalFields": {},
"recipientPhoneNumber": "={{ $json.phone_e164 }}"
},
"credentials": {
"whatsAppApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "49ff481e-8301-4933-9522-8363c9b69478",
"name": "If",
"type": "n8n-nodes-base.if",
"position": [
512,
768
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "9ed4e660-862c-4c52-9406-5800772318ab",
"operator": {
"type": "number",
"operation": "equals"
},
"leftValue": "={{ $('Telegram Trigger').item.json.message.chat.id }}",
"rightValue": "={{ $json.superGroupID }}"
},
{
"id": "49a7f363-676b-4b4c-bcc2-7aa027cad020",
"operator": {
"type": "string",
"operation": "exists",
"singleValue": true
},
"leftValue": "={{ $json.message }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "52861634-26d4-4a4c-92b5-4898e6a7dd4f",
"name": "Create a row",
"type": "n8n-nodes-base.supabase",
"position": [
2112,
272
],
"parameters": {
"tableId": "wa_tg_threads",
"fieldsUi": {
"fieldValues": [
{
"fieldId": "phone_e164",
"fieldValue": "={{ $('Customer Details').item.json.CustomerPhone }}"
},
{
"fieldId": "telegram_topic_id",
"fieldValue": "={{ $json.result.message_thread_id }}"
},
{
"fieldId": "supergroup_id",
"fieldValue": "={{ $('Set Telegram SuperGroupID').item.json.superGroupID }}"
}
]
}
},
"credentials": {
"supabaseApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "2ddf5eb4-0b5f-43ee-8189-e18bd47a1c96",
"name": "Merge",
"type": "n8n-nodes-base.merge",
"position": [
544,
176
],
"parameters": {
"mode": "combine",
"options": {},
"advanced": true,
"joinMode": "={{\n $items(\"Get existing customer details\").length > 0\n ? \"enrichInput1\"\n : \"enrichInput2\"\n}}",
"mergeByFields": {
"values": [
{
"field1": "customerPhone",
"field2": "phone_e164"
}
]
}
},
"typeVersion": 3.2
},
{
"id": "17e0bcb8-f051-4cdd-b11f-7040501d19d3",
"name": "Set Telegram SuperGroupID",
"type": "n8n-nodes-base.set",
"position": [
768,
176
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "795e3408-59ba-4960-855c-86e4892780ce",
"name": "superGroupID",
"type": "string",
"value": "-1+1234567890"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "62ef3a6c-cabd-41d6-a18d-f02b2ab0104b",
"name": "Customer Details",
"type": "n8n-nodes-base.set",
"position": [
992,
272
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "352358ab-778a-4ada-af03-1374ca1361ca",
"name": "customerName",
"type": "string",
"value": "={{ $('When Executed by Another Workflow').item.json.customerName }}"
},
{
"id": "c3155a8e-6ca7-4a32-9dc6-35f2e5d42402",
"name": "CustomerPhone",
"type": "string",
"value": "={{ $('When Executed by Another Workflow').item.json.customerPhone }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "7b1cf579-d0f8-4ec9-bf07-6ea5120a2131",
"name": "Merge1",
"type": "n8n-nodes-base.merge",
"position": [
1216,
176
],
"parameters": {
"mode": "combine",
"options": {},
"advanced": true,
"joinMode": "={{\n $items(\"Get customer by phone\").length > 0\n ? \"enrichInput1\"\n : \"enrichInput2\"\n}}",
"mergeByFields": {
"values": [
{
"field1": "CustomerPhone",
"field2": "phone_number"
}
]
}
},
"typeVersion": 3.2
},
{
"id": "1cae746d-391d-42b2-bf8e-da11c5a289a0",
"name": "Get existing customer details",
"type": "n8n-nodes-base.supabase",
"onError": "continueRegularOutput",
"position": [
320,
176
],
"parameters": {
"filters": {
"conditions": [
{
"keyName": "phone_e164",
"keyValue": "={{ $json.customerPhone }}"
},
{
"keyName": "supergroup_id",
"keyValue": "-1+1234567890"
}
]
},
"tableId": "wa_tg_threads",
"operation": "get"
},
"credentials": {
"supabaseApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "d22cdbc2-b216-465c-ad30-c8711cf2cdb7",
"name": "Get customer by phone",
"type": "n8n-nodes-base.supabase",
"onError": "continueRegularOutput",
"position": [
992,
80
],
"parameters": {
"filters": {
"conditions": [
{
"keyName": "phone_number",
"keyValue": "={{ $('When Executed by Another Workflow').item.json.customerPhone }}"
}
]
},
"tableId": "orders",
"operation": "get"
},
"credentials": {
"supabaseApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "50348b7a-fd87-4454-96c4-c24b48af6d1b",
"name": "Set Customer Name",
"type": "n8n-nodes-base.set",
"position": [
1440,
176
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "e99bc702-7e77-493b-a221-331f8a1f4932",
"name": "CustomerName",
"type": "string",
"value": "={{\n $items(\"Get customer by phone\").length > 0\n ? $items(\"Get customer by phone\")[0].json.customer_name + \" (\" + $items(\"Get customer by phone\")[0].json.phone_number + \")\"\n : $json.customerName + \" (\" + $items(\"Customer Details\")[0].json.CustomerPhone + \")\"\n}}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "8ceacabe-c8ff-4306-91a0-0014949fee9d",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-16,
640
],
"parameters": {
"color": 4,
"width": 1280,
"height": 368,
"content": "## Outgoing Telegram Messages to WhatsApp"
},
"typeVersion": 1
},
{
"id": "a00575d5-e56e-4f05-8356-4da62a028fb2",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
0,
0
],
"parameters": {
"color": 5,
"width": 2608,
"height": 464,
"content": "## Incoming WhatsApp message to Telegram"
},
"typeVersion": 1
},
{
"id": "00cef452-8a28-4831-aff7-be28d8ddd5d8",
"name": "WhatsApp Trigger",
"type": "n8n-nodes-base.whatsAppTrigger",
"position": [
96,
176
],
"parameters": {
"options": {},
"updates": [
"messages"
]
},
"credentials": {
"whatsAppTriggerApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "ffce9947-935c-4ea3-998e-7135a108625b",
"name": "Send Telegram Message to existing topic",
"type": "n8n-nodes-base.httpRequest",
"position": [
1904,
80
],
"parameters": {
"url": "https://api.telegram.org/bot<your_bot_token>/sendMessage",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "chat_id",
"value": "={{ $('Set Telegram SuperGroupID').item.json.superGroupID }}"
},
{
"name": "message_thread_id",
"value": "={{ $items(\"Get existing customer details\").last().json.telegram_topic_id }}"
},
{
"name": "text",
"value": "={{ $('When Executed by Another Workflow').item.json.customerMessage }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "b8b13a10-0514-4599-8735-c8e50af63cf5",
"name": "Create a Telegram Topic",
"type": "n8n-nodes-base.httpRequest",
"position": [
1888,
272
],
"parameters": {
"url": "https://api.telegram.org/bot<your_bot_token>/createForumTopic",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "chat_id",
"value": "={{ $('Set Telegram SuperGroupID').item.json.superGroupID }}"
},
{
"name": "name",
"value": "={{ $('Set Customer Name').item.json.CustomerName }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "1ac0695e-5710-4dfe-9003-b7fae01b65b4",
"name": "Send a Telegram message to topic",
"type": "n8n-nodes-base.httpRequest",
"position": [
2336,
272
],
"parameters": {
"url": "https://api.telegram.org/bot<your_bot_token>/sendMessage",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "chat_id",
"value": "={{ $('Set Telegram SuperGroupID').item.json.superGroupID }}"
},
{
"name": "message_thread_id",
"value": "={{ $('Create a Telegram Topic').item.json.result.message_thread_id }}"
},
{
"name": "text",
"value": "={{ $('When Executed by Another Workflow').item.json.customerMessage }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "928db787-4794-4fb4-babe-8ae9da253e0a",
"name": "Check existing conversation or not",
"type": "n8n-nodes-base.if",
"position": [
1664,
176
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "528f9f5c-3ac7-4eb2-ad0f-a42416fc79af",
"operator": {
"type": "boolean",
"operation": "true",
"singleValue": true
},
"leftValue": "={{ $items('Get existing customer details').length > 0 }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "a56b9ed2-d717-47d9-ac5c-0593e8180ce9",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
1552,
336
],
"parameters": {
"content": "### Send a WhatsApp message from a new number.\n\nCheck if a new Telegram topic is automatically created for that customer.\n"
},
"typeVersion": 1
},
{
"id": "41a68c70-b3e7-4b8a-80d6-a0761384a172",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
2064,
16
],
"parameters": {
"height": 224,
"content": "### Send another WhatsApp message from the same number.\n\nConfirm that the message goes into the same Telegram topic, not a new one.\n"
},
"typeVersion": 1
},
{
"id": "b99d7bef-f367-4f33-8871-c12e8539c42e",
"name": "Sticky Note6",
"type": "n8n-nodes-base.stickyNote",
"position": [
2640,
48
],
"parameters": {
"color": 6,
"width": 672,
"height": 480,
"content": "### Every customer has a dedicated thread in your Telegram supergroup.\n\n"
},
"typeVersion": 1
},
{
"id": "dd523151-be07-4ebc-b7db-6a24b16471e6",
"name": "Sticky Note4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-32,
928
],
"parameters": {
"width": 304,
"height": 80,
"content": "### In the created Telegram topic, reply as an agent.\n"
},
"typeVersion": 1
},
{
"id": "ef62abf8-23b7-4462-82b1-a6d2cdcd25e3",
"name": "Sticky Note5",
"type": "n8n-nodes-base.stickyNote",
"position": [
896,
928
],
"parameters": {
"width": 320,
"height": 80,
"content": "### Customer will receive Telegram message in customer's Whatsapp"
},
"typeVersion": 1
},
{
"id": "3db8e878-7d6d-48d1-8ef6-3241a63c9618",
"name": "Sticky Note7",
"type": "n8n-nodes-base.stickyNote",
"position": [
2080,
416
],
"parameters": {
"width": 192,
"content": "### Create a table in supabase which maps phone number to telegram supergroup and message threadId\n\n"
},
"typeVersion": 1
},
{
"id": "5d9adb1b-10fb-48ca-9bbd-c07d11b0534e",
"name": "Sticky Note8",
"type": "n8n-nodes-base.stickyNote",
"position": [
672,
336
],
"parameters": {
"width": 272,
"height": 192,
"content": "## Change this to your Telegram Supergroup ID.\nThe given-1003071123489 is a sample non working supergroupID"
},
"typeVersion": 1
},
{
"id": "da171507-8ee5-426c-a744-eed7876aeed7",
"name": "Sticky Note9",
"type": "n8n-nodes-base.stickyNote",
"position": [
1792,
16
],
"parameters": {
"width": 192,
"height": 96,
"content": "### Add Your Bot Token in all the Telegram request URL "
},
"typeVersion": 1
},
{
"id": "fd5a8981-6dd5-4485-a166-756159de5725",
"name": "Sticky Note10",
"type": "n8n-nodes-base.stickyNote",
"position": [
2384,
208
],
"parameters": {
"width": 192,
"height": 96,
"content": "### Add Your Bot Token in the Telegram request URL "
},
"typeVersion": 1
},
{
"id": "614cf902-d6e3-4f82-a70a-65dbb0f8af49",
"name": "Sticky Note11",
"type": "n8n-nodes-base.stickyNote",
"position": [
-800,
-368
],
"parameters": {
"width": 720,
"height": 1728,
"content": "\n# \ud83d\ude80 Try It Out!\n\nThis n8n template shows how to build a **WhatsApp \u2194 Telegram Customer Support Bridge** that creates **one Telegram topic per customer** and syncs replies **both ways**\u2014no custom app required.\n\n**Use cases:** Route every WhatsApp conversation into a dedicated Telegram topic, let agents reply from Telegram, auto-log mappings in a DB, and scale to **10k+** customers with clean threading.\n\n---\n\n## How it works\n- **Trigger (WhatsApp \u2192 n8n):** Webhook fires on every new WhatsApp message. \n- **Lookup:** Check `wa_tg_threads` for an existing mapping (`phone_e164 \u2194 supergroup_id \u2194 telegram_topic_id`). \n- **Topic Routing:** \n - **Exists \u2192** forward the message to the **existing Telegram topic**. \n - **New \u2192** create a **forum topic** in the supergroup, **save mapping**, then post the message. \n- **Trigger (Telegram \u2192 n8n):** Telegram Trigger (webhook) listens for **messages inside topics**. \n- **Reverse Lookup:** Use `message_thread_id` to fetch the mapped `phone_e164`. \n- **Reply to WhatsApp:** Send the agent\u2019s Telegram reply back to the same customer on WhatsApp. \n- **Optional:** Close/archive idle topics, notify Slack on VIP numbers, or push transcripts to your CRM.\n\n---\n\n## How to use\n- Configure **WhatsApp Cloud API** (phone number ID + access token) and **Telegram Bot** (added as admin to a **supergroup with Topics**). \n- Create the mapping table `wa_tg_threads` (UUID `id`, `phone_e164`, `supergroup_id`, `telegram_topic_id`, timestamps). \n- Import the two n8n workflows: \n 1) **Incoming WhatsApp \u2192 Telegram** (create/reuse topic, save mapping, forward message) \n 2) **Telegram \u2192 WhatsApp** (filter topic replies, look up mapping, send reply) \n- Test: Send a WA message from a new number \u2192 confirm a new Telegram topic is created \u2192 reply in that topic \u2192 verify the customer receives the reply on WhatsApp.\n\n---\n\n## Requirements\n- n8n (self-hosted or cloud) \n- **WhatsApp Cloud API** credentials (Meta) \n- **Telegram Bot** with permission to **manage topics** in a **forum supergroup** \n- **Postgres/Supabase** for `wa_tg_threads` mapping \n- (Optional) Slack/CRM if you want escalations or transcripts\n\n---\n\n## \ud83e\uddea Quick test scripts\n- **Create topic (curl):**\n ```bash\n curl -X POST \"https://api.telegram.org/bot$TELEGRAM_BOT_TOKEN/createForumTopic\" -H \"Content-Type: application/json\" -d '{\"chat_id\": -1001234567890, \"name\": \"WA +919876543210\"}'\n ```\n- **Send to topic (curl):**\n ```bash\n curl -X POST \"https://api.telegram.org/bot$TELEGRAM_BOT_TOKEN/sendMessage\" -H \"Content-Type: application/json\" -d '{\"chat_id\": -1001234567890, \"message_thread_id\": 3, \"text\": \"Hello from n8n\"}'\n ```\n\n---\n\n## Notes & tips\n- Use **Docker secrets / n8n credentials** for tokens; reference as `{{$env.VAR_NAME}}`. \n- If a message lands in **General**, you likely missed `message_thread_id`. \n- For scale, add retry/backoff on Telegram 429s and queue WhatsApp sends. \n- You can shard by **supergroup** (store `supergroup_id` in the mapping) for regional teams.\n\n---\n\n\ud83d\udca1 Always open to feedback and improvements! .\n"
},
"typeVersion": 1
}
],
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "ab07c0c0-17d1-4d5d-83eb-5ec7ecf106e8",
"connections": {
"If": {
"main": [
[
{
"node": "Get a row",
"type": "main",
"index": 0
}
]
]
},
"Merge": {
"main": [
[
{
"node": "Set Telegram SuperGroupID",
"type": "main",
"index": 0
}
]
]
},
"Merge1": {
"main": [
[
{
"node": "Set Customer Name",
"type": "main",
"index": 0
}
]
]
},
"Get a row": {
"main": [
[
{
"node": "Send message",
"type": "main",
"index": 0
}
]
]
},
"Create a row": {
"main": [
[
{
"node": "Send a Telegram message to topic",
"type": "main",
"index": 0
}
]
]
},
"Customer Details": {
"main": [
[
{
"node": "Merge1",
"type": "main",
"index": 1
}
]
]
},
"Telegram Trigger": {
"main": [
[
{
"node": "Filter messages that are replies in topics",
"type": "main",
"index": 0
}
]
]
},
"WhatsApp Trigger": {
"main": [
[
{
"node": "Get existing customer details",
"type": "main",
"index": 0
}
]
]
},
"Set Customer Name": {
"main": [
[
{
"node": "Check existing conversation or not",
"type": "main",
"index": 0
}
]
]
},
"Get customer by phone": {
"main": [
[
{
"node": "Merge1",
"type": "main",
"index": 0
}
]
]
},
"Create a Telegram Topic": {
"main": [
[
{
"node": "Create a row",
"type": "main",
"index": 0
}
]
]
},
"Set Telegram SuperGroupID": {
"main": [
[
{
"node": "Get customer by phone",
"type": "main",
"index": 0
},
{
"node": "Customer Details",
"type": "main",
"index": 0
}
]
]
},
"Get existing customer details": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 0
}
]
]
},
"Check existing conversation or not": {
"main": [
[
{
"node": "Send Telegram Message to existing topic",
"type": "main",
"index": 0
}
],
[
{
"node": "Create a Telegram Topic",
"type": "main",
"index": 0
}
]
]
},
"Filter messages that are replies in topics": {
"main": [
[
{
"node": "If",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
supabaseApitelegramApiwhatsAppApiwhatsAppTriggerApi
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About this workflow
This workflow is designed for **customer support teams, e-commerce founders, and operations managers** who want to handle thousands of customer queries seamlessly. Instead of building a brand-new chat application, it leverages WhatsApp (where customers already are) and Telegram…
Source: https://n8n.io/workflows/8350/ — original creator credit. Request a take-down →
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