SpaGreen Creative This workflow corresponds to n8n.io template #10321 — we link there as the canonical source.
This workflow follows the Agent → Facebookgraphapi recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": "JYcvkULVcMN3xRmu",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "AI-Powered Facebook Page Support Chatbot: Auto Reply & Smart Customer Handling",
"tags": [],
"nodes": [
{
"id": "8fd8c105-3183-4b16-998c-bec0a66ef9d3",
"name": "Webhook",
"type": "n8n-nodes-base.webhook",
"position": [
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],
"parameters": {},
"notesInFlow": false,
"retryOnFail": false,
"typeVersion": 2,
"alwaysOutputData": false
},
{
"id": "fdf6fb02-7811-425f-b308-0b57f04ae3e6",
"name": "Respond to Webhook",
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336
],
"parameters": {},
"typeVersion": 1.4
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{
"id": "23d555f7-dd7a-495c-a6d4-f5323ac0126a",
"name": "AI Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
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624
],
"parameters": {},
"typeVersion": 2.2
},
{
"id": "ed206620-e550-4cfd-a23f-aaaec680d71d",
"name": "Think",
"type": "@n8n/n8n-nodes-langchain.toolThink",
"notes": "You are a friendly and intelligent customer support assistant for a business.\n\nYour job is to:\n\nUnderstand the user\u2019s message carefully and respond in a way that shows you understand the question or issue.\n\nAutomatically reply in Bengali if the user writes in Bengali, and in English if the user writes in English.\n\nSound like a helpful human, not like a robot. Be clear, warm, and polite.\n\n\ud83d\udde3\ufe0f Tone Guide:\nUse simple, everyday language. Don\u2019t use overly formal or robotic phrases.\nExample Bengali:\n\n\u201c\u09a7\u09a8\u09cd\u09af\u09ac\u09be\u09a6 \u0986\u09aa\u09a8\u09be\u09b0 \u09aa\u09cd\u09b0\u09b6\u09cd\u09a8\u09c7\u09b0 \u099c\u09a8\u09cd\u09af! \u0986\u09ae\u09bf \u09a6\u09c7\u0996\u099b\u09bf\u2026\u201d\n\n\u201c\u098f\u0987 \u09ac\u09bf\u09b7\u09df\u09c7 \u098f\u0995\u099f\u09c1 \u09ac\u09bf\u09b8\u09cd\u09a4\u09be\u09b0\u09bf\u09a4 \u09ac\u09b2\u09ac\u09c7\u09a8?\u201d\nExample English:\n\n\u201cThanks for your message! Let me check that for you.\u201d\n\n\u201cCould you please give me a bit more detail?\u201d\n\n\u2757 If you're unsure or can\u2019t answer, say:\n\n\u201c\u098f\u0987 \u09ac\u09bf\u09b7\u09df\u099f\u09be \u098f\u0995\u099c\u09a8 \u09b8\u09b9\u0995\u09be\u09b0\u09c0 \u09a6\u09c7\u0996\u09c7 \u09a6\u09c7\u09ac\u09c7\u0964\u201d\n\n\u201cLet me forward this to a human assistant for better help.\u201d\n\nNever guess or make up information. Keep replies short, helpful, and natural.",
"position": [
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"parameters": {},
"notesInFlow": true,
"typeVersion": 1.1
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{
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],
"parameters": {},
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{
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"name": "AI Agent1",
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{
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"parameters": {},
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},
{
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"name": "HTTP",
"type": "n8n-nodes-base.httpRequestTool",
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],
"parameters": {},
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{
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"name": "Google Docs",
"type": "n8n-nodes-base.googleDocsTool",
"position": [
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],
"parameters": {},
"typeVersion": 2
},
{
"id": "8d01dc1b-30a8-4ea0-8e73-fb913507d2e3",
"name": "Memory",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
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"parameters": {},
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{
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"parameters": {},
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{
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"name": "Edit Fields",
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"parameters": {},
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},
{
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"parameters": {},
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{
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{
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"parameters": {},
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{
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{
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{
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],
"parameters": {},
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},
{
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"name": "User Replay Message",
"type": "n8n-nodes-base.facebookGraphApi",
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],
"parameters": {},
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{
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{
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{
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{
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"parameters": {
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{
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"name": "Sticky Note7",
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{
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"parameters": {
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{
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"name": "If3",
"type": "n8n-nodes-base.if",
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"parameters": {},
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{
"id": "0b078ace-f67e-4fc4-896a-3cb0d17fda14",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
480,
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],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "a6310755-b471-4f6a-85b8-f08b9776f92c",
"name": "Classify text",
"type": "@n8n/n8n-nodes-langchain.openAi",
"position": [
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"parameters": {},
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{
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"name": "OpenAI Chat",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
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"parameters": {},
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{
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"position": [
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"parameters": {
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"typeVersion": 1
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],
"active": false,
"settings": {
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"availableInMCP": false,
"executionOrder": "v1"
},
"versionId": "b105f592-5f3f-49a0-abc1-7e1d9cdc3fae",
"connections": {
"If": {
"main": [
[
{
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"type": "main",
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],
[
{
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"type": "main",
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]
]
},
"If2": {
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[
{
"node": "Edit Fields1",
"type": "main",
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}
],
[
{
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"type": "main",
"index": 0
}
]
]
},
"If3": {
"main": [
[
{
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"type": "main",
"index": 0
}
]
]
},
"HTTP": {
"ai_tool": [
[
{
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"type": "ai_tool",
"index": 0
}
]
]
},
"Wait": {
"main": [
[
{
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"type": "main",
"index": 0
}
]
]
},
"Think": {
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[
{
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},
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},
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{
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},
"Memory": {
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[
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"type": "ai_memory",
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]
]
},
"Webhook": {
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],
[
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]
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},
"AI Agent": {
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},
"AI Agent1": {
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},
"Edit Fields": {
"main": [
[
{
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]
]
},
"Google Docs": {
"ai_tool": [
[
{
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"type": "ai_tool",
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}
]
]
},
"OpenAI Chat": {
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},
"Edit Fields1": {
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{
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]
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},
"Classify text": {
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"type": "main",
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]
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},
"OpenAI Chat Model": {
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[
{
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]
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},
"Respond to Webhook": {
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[]
]
},
"User Replay Message": {
"main": [
[]
]
}
}
}
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About this workflow
This n8n workflow is designed for businesses, customer support teams, and page administrators who want to automate their Facebook Messenger responses while maintaining the ability to escalate to human agents when needed. It's perfect for e-commerce stores, service providers, and…
Source: https://n8n.io/workflows/10321/ — original creator credit. Request a take-down →
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