AutomationFlowsAI & RAG › Handle Whatsapp Gym Bookings and Surveys with Claude, Whisper, and Google Sheets

Handle Whatsapp Gym Bookings and Surveys with Claude, Whisper, and Google Sheets

ByOscar @oscarbekai on n8n.io

A complete WhatsApp AI chatbot that handles class bookings, cancellations, FAQ responses, schedule lookups, location queries, waitlist management, booking reminders, survey, and staff notifications — all through WhatsApp in English, Arabic, or French. Receives WhatsApp messages…

Webhook trigger★★★★★ complexityAI-powered58 nodesHTTP RequestOpenAIGoogle SheetsTool WorkflowAgentAnthropic Chat
AI & RAG Trigger: Webhook Nodes: 58 Complexity: ★★★★★ AI nodes: yes Added:

This workflow corresponds to n8n.io template #17140 — we link there as the canonical source.

This workflow follows the Agent → Google Sheets recipe pattern — see all workflows that pair these two integrations.

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

Download .json
{
  "id": "BxFZuoVrIQpKYz3z",
  "meta": {
    "templateCredsSetupCompleted": true
  },
  "name": "Gymbot Ai Agent",
  "tags": [],
  "nodes": [
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      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
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      ],
      "parameters": {},
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    },
    {
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      "name": "IF: Is Voice?",
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      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "7931d1ca-7b58-46fb-babe-67dc42273fb1",
      "name": "Download Audio",
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      ],
      "parameters": {},
      "typeVersion": 4
    },
    {
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      "name": "Transcribe (Whisper)",
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      "parameters": {},
      "typeVersion": 1
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      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
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      "name": "Lookup Session",
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    {
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    {
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      "parameters": {},
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    },
    {
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      "name": "Send Survey",
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      ],
      "parameters": {},
      "typeVersion": 4
    },
    {
      "id": "1340ff0f-c1e9-4501-877c-670a87dba9d9",
      "name": "Mark Survey Sent",
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    {
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      "name": "Parse Survey Response",
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    {
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      "name": "Append Survey Response",
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    },
    {
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    {
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    {
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      ],
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    {
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    {
      "id": "a638bb2e-d6bf-4a4a-87fd-6a9447fe6b92",
      "name": "Send Price List",
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      "parameters": {},
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    },
    {
      "id": "1685d6f5-918c-418c-bd2c-e76299960ed7",
      "name": "Cancel Booking",
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    {
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    {
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      "parameters": {},
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      "parameters": {},
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    {
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      "parameters": {},
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    {
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      "parameters": {},
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    {
      "id": "3863aefc-c2d6-4098-97f9-f52715683a64",
      "name": "Anthropic Chat Model",
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      "parameters": {},
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    {
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    {
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    {
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      "parameters": {},
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    {
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      "parameters": {
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  ],
  "active": true,
  "settings": {
    "binaryMode": "separate",
    "availableInMCP": true,
    "executionOrder": "v1"
  },
  "versionId": "1e62ec03-cf5a-4081-bbe1-702386ed4bef",
  "nodeGroups": [],
  "connections": {
    "If": {
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          {
            "node": "Send Price List",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Determine Latest Question",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "FAQ": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Classes": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Webhook": {
      "main": [
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            "node": "Read Config",
            "type": "main",
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          }
        ]
      ]
    },
    "AI Agent": {
      "main": [
        [
          {
            "node": "Format Response",
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          }
        ]
      ]
    },
    "Location": {
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          {
            "node": "AI Agent",
            "type": "ai_tool",
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          }
        ]
      ]
    },
    "Read Config": {
      "main": [
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          {
            "node": "Normalize Message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Send Survey": {
      "main": [
        [
          {
            "node": "Mark Survey Sent",
            "type": "main",
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          }
        ]
      ]
    },
    "Get Bookings": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
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          }
        ]
      ]
    },
    "Log Question": {
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        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "IF: Is Voice?": {
      "main": [
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          {
            "node": "Download Audio",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Lookup Session",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Send WhatsApp": {
      "main": [
        [
          {
            "node": "If",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Cancel Booking": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
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          }
        ]
      ]
    },
    "Create Booking": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Download Audio": {
      "main": [
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          {
            "node": "Transcribe (Whisper)",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Lookup Session": {
      "main": [
        [
          {
            "node": "Check Session Expiry",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Send Thank You": {
      "main": [
        [
          {
            "node": "Format Staff Notification",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Split Response": {
      "main": [
        [
          {
            "node": "Send WhatsApp",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Format Response": {
      "main": [
        [
          {
            "node": "Split Response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "IF Valid Survey": {
      "main": [
        [
          {
            "node": "Append Survey Response",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Send Already Submitted Reply",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Send Price List": {
      "main": [
        [
          {
            "node": "Determine Latest Question",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Format Thank You": {
      "main": [
        [
          {
            "node": "Send Thank You",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Mark Survey Sent": {
      "main": [
        [
          {
            "node": "Format Staff Confirmation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Normalize Message": {
      "main": [
        [
          {
            "node": "Detect Staff Survey Command",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "IF Waitlist Handled": {
      "main": [
        [
          {
            "node": "Send Waitlist Response",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Restore Session Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Merge Transcription": {
      "main": [
        [
          {
            "node": "Lookup Session",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Notify Staff Survey": {
      "main": [
        [
          {
            "node": "Update  Members Sheet",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Prepare Staff Listt": {
      "main": [
        [
          {
            "node": "Notify Staff Survey",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Read Active Members": {
      "main": [
        [
          {
            "node": "Filter Active Members",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Anthropic Chat Model": {
      "ai_languageModel": [
        [
          {
            "node": "AI Agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "Check Session Expiry": {
      "main": [
        [
          {
            "node": "Check Waitlist Offer",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Check Waitlist Offer": {
      "main": [
        [
          {
            "node": "IF Waitlist Handled",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Restore Session Data": {
      "main": [
        [
          {
            "node": "AI Agent",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Transcribe (Whisper)": {
      "main": [
        [
          {
            "node": "Merge Transcription",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Filter Active Members": {
      "main": [
        [
          {
            "node": "Send Survey",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Parse Survey Response": {
      "main": [
        [
          {
            "node": "IF Valid Survey",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Update  Members Sheet": {
      "main": [
        [
          {
            "node": "Update Session_State Sheet",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Append Survey Response": {
      "main": [
        [
          {
            "node": "Format Thank You",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Determine Latest Question": {
      "main": [
        [
          {
            "node": "Update Session State",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Format Staff Confirmation": {
      "main": [
        [
          {
            "node": "Send Staff Confirmation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Format Staff Notification": {
      "main": [
        [
          {
            "node": "Prepare Staff Listt",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Lookup Session For Survey": {
      "main": [
        [
          {
            "node": "Parse Survey Response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Detect Staff Survey Command": {
      "main": [
        [
          {
            "node": "Switch: Staff Command or Survey",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Switch: Staff Command or Survey": {
      "main": [
        [
          {
            "node": "Read Active Members",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Lookup Session For Survey",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "IF: Is Voice?",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
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About this workflow

A complete WhatsApp AI chatbot that handles class bookings, cancellations, FAQ responses, schedule lookups, location queries, waitlist management, booking reminders, survey, and staff notifications — all through WhatsApp in English, Arabic, or French. Receives WhatsApp messages…

Source: https://n8n.io/workflows/17140/ — original creator credit. Request a take-down →

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