Kommo CRM Workflow

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

{
  "name": "My workflow",
  "nodes": [
    {
      "parameters": {
        "updates": [
          "message"
        ],
        "additionalFields": {}
      },
      "type": "n8n-nodes-base.telegramTrigger",
      "typeVersion": 1.2,
      "position": [
        -128,
        -32
      ],
      "id": "e9659daa-5aa8-458e-9d3b-e04b2a996118",
      "name": "Telegram Trigger",
      "credentials": {
        "telegramApi": {
          "name": "<your credential>"
        }
      }
    },
    {
      "parameters": {
        "jsCode": "return items.map(item => {\n  const msg = item.json.message;\n  const from = msg.from;\n  const chat = msg.chat;\n\n  return {\n    json: {\n      text: msg.text || \"\",\n      telegram_user_id: String(from.id),\n      chat_id: String(chat.id),\n      username: from.username || null,\n      first_name: from.first_name || \"\",\n      last_name: from.last_name || \"\",\n      full_name: `${from.first_name || \"\"} ${from.last_name || \"\"}`.trim(),\n    },\n  };\n});\n"
      },
      "type": "n8n-nodes-base.code",
      "typeVersion": 2,
      "position": [
        112,
        -32
      ],
      "id": "35607911-81f6-406b-b4f2-736234f9d8e2",
      "name": "Normalize Telegram Data"
    },
    {
      "parameters": {
        "resource": "contacts",
        "filter": {
          "query": "={{$json[\"telegram_user_id\"]}}"
        },
        "options": {},
        "limit": 1
      },
      "type": "n8n-nodes-kommo.kommo",
      "typeVersion": 1,
      "position": [
        288,
        -112
      ],
      "id": "6fd3ce1b-77f2-4ff3-a9d5-91bb87486a46",
      "name": "Get list of contacts",
      "credentials": {
        "kommoOAuth2Api": {
          "name": "<your credential>"
        }
      }
    },
    {
      "parameters": {
        "jsCode": "return items.map(item => {\n  let json = item.json;\n\n  // Si Kommo devolvi\u00f3 el string \"empty\"\n  if (typeof json === \"string\") {\n    return {\n      json: {\n        _embedded: { contacts: [] },\n      }\n    };\n  }\n\n  // Si no existe _embedded o contacts, los creamos vac\u00edos\n  if (!json._embedded || !Array.isArray(json._embedded.contacts)) {\n    json._embedded = { contacts: [] };\n  }\n\n  return { json };\n});\n"
      },
      "type": "n8n-nodes-base.code",
      "typeVersion": 2,
      "position": [
        432,
        -32
      ],
      "id": "c55c689f-02dc-4ab5-a635-465a341dd38b",
      "name": "Normalize Kommo Response"
    },
    {
      "parameters": {
        "conditions": {
          "options": {
            "caseSensitive": true,
            "leftValue": "",
            "typeValidation": "strict",
            "version": 2
          },
          "conditions": [
            {
              "id": "8f5a106b-eb8b-49dd-a7b9-7ad1b841b125",
              "leftValue": "={{ $json[\"_embedded\"].contacts.length }}",
              "rightValue": 0,
              "operator": {
                "type": "number",
                "operation": "gt"
              }
            }
          ],
          "combinator": "and"
        },
        "options": {}
      },
      "type": "n8n-nodes-base.if",
      "typeVersion": 2.2,
      "position": [
        576,
        -16
      ],
      "id": "25a2c5f9-0630-4150-aa21-813d532832ec",
      "name": "If"
    },
    {
      "parameters": {
        "jsCode": "return items.map(item => {\n  const contacts = item.json._embedded.contacts || [];\n  const contact = contacts[0] || {};\n  return {\n    json: {\n      contact_id: contact.id\n    }\n  };\n});\n"
      },
      "type": "n8n-nodes-base.code",
      "typeVersion": 2,
      "position": [
        752,
        -224
      ],
      "id": "ccc1da38-2533-44fe-bce1-3599b4be98d5",
      "name": "Use existing contact_id"
    },
    {
      "parameters": {
        "resource": "contacts",
        "operation": "createContacts",
        "json": true,
        "jsonString": "=[\n  {\n    \"name\": \"{{$items('Normalize Telegram Data')[0].json.full_name || $items('Normalize Telegram Data')[0].json.username || $items('Normalize Telegram Data')[0].json.telegram_user_id}}\",\n    \"custom_fields_values\": [\n      {\n        \"field_id\": 3753238,\n        \"values\": [\n          {\n            \"value\": \"{{$items('Normalize Telegram Data')[0].json.telegram_user_id}}\"\n          }\n        ]\n      }\n    ]\n  }\n]\n"
      },
      "type": "n8n-nodes-kommo.kommo",
      "typeVersion": 1,
      "position": [
        752,
        16
      ],
      "id": "6ab0d332-4353-4509-a5d5-4845a3ceda0e",
      "name": "Create new contacts",
      "credentials": {
        "kommoOAuth2Api": {
          "name": "<your credential>"
        }
      }
    },
    {
      "parameters": {
        "jsCode": "return items.map(item => {\n  const embedded = item.json._embedded || {};\n  const contacts = embedded.contacts || [];\n  const contact = contacts[0] || {};\n  return {\n    json: {\n      contact_id: contact.id\n    }\n  };\n});\n"
      },
      "type": "n8n-nodes-base.code",
      "typeVersion": 2,
      "position": [
        992,
        32
      ],
      "id": "29748b32-4a8b-4d99-878e-d7dc3a28a718",
      "name": "Use new contact_id"
    },
    {
      "parameters": {
        "method": "POST",
        "url": "http://rag_api:8000/query",
        "sendBody": true,
        "specifyBody": "json",
        "jsonBody": "={\n  \"q\": \"{{$items('Normalize Telegram Data')[0].json.text}}\",\n  \"top_k\": 4\n}\n",
        "options": {}
      },
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 4.3,
      "position": [
        1152,
        -112
      ],
      "id": "df0a8ce6-3560-420e-b9a4-3d2b0aafca92",
      "name": "HTTP Request"
    },
    {
      "parameters": {
        "chatId": "={{$items(\"Normalize Telegram Data\")[0].json.chat_id}}",
        "text": "={{$json[\"answer\"]}}",
        "additionalFields": {}
      },
      "type": "n8n-nodes-base.telegram",
      "typeVersion": 1.2,
      "position": [
        1360,
        -112
      ],
      "id": "8fedf2bd-795a-4c68-9dd1-a72b225c2a51",
      "name": "Send a text message",
      "credentials": {
        "telegramApi": {
          "name": "<your credential>"
        }
      }
    }
  ],
  "connections": {
    "Telegram Trigger": {
      "main": [
        [
          {
            "node": "Normalize Telegram Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Normalize Telegram Data": {
      "main": [
        [
          {
            "node": "Get list of contacts",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Normalize Kommo Response": {
      "main": [
        [
          {
            "node": "If",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Use existing contact_id": {
      "main": [
        [
          {
            "node": "HTTP Request",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "If": {
      "main": [
        [
          {
            "node": "Use existing contact_id",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Create new contacts",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Create new contacts": {
      "main": [
        [
          {
            "node": "Use new contact_id",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get list of contacts": {
      "main": [
        [
          {
            "node": "Normalize Kommo Response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Use new contact_id": {
      "main": [
        [
          {
            "node": "HTTP Request",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "HTTP Request": {
      "main": [
        [
          {
            "node": "Send a text message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "active": false,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "13f949d4-388e-4f73-a7a7-d683fb2f99d2",
  "meta": {
    "templateCredsSetupCompleted": true
  },
  "id": "KsvyeVFHl12VbwoT",
  "tags": []
}

Credentials you'll need

Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.

• kommoOAuth2Api
• telegramApi

About this workflow

Kommo Crm Workflow. Uses telegramTrigger, n8n-nodes-kommo, httpRequest, telegram. Event-driven trigger; 10 nodes.

Source: https://github.com/DRAnguiano/gps-fleet-events/blob/main/n8n/kommo_crm_workflow.json — original creator credit. Request a take-down →

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