Kpru CMS

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

{
  "name": "kpru-cms",
  "nodes": [
    {
      "parameters": {
        "httpMethod": "POST",
        "path": "complaint/new",
        "options": {}
      },
      "id": "98d41770-942e-4be6-a612-c78f1333369d",
      "name": "Webhook Trigger",
      "type": "n8n-nodes-base.webhook",
      "typeVersion": 1,
      "position": [
        -352,
        16
      ]
    },
    {
      "parameters": {
        "url": "=http://host.docker.internal:5000/api/complaints/{{$json[\"body\"][\"ComplaintId\"]}}",
        "options": {}
      },
      "id": "82e853f1-cfa6-4fd8-8edf-47e2a804c9ec",
      "name": "Fetch Complaint",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 1,
      "position": [
        -128,
        16
      ]
    },
    {
      "parameters": {
        "url": "http://host.docker.internal:5000/api/departments",
        "options": {}
      },
      "id": "d5e21afb-e784-4485-ab84-eecdb7a9fe43",
      "name": "Fetch Departments",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 1,
      "position": [
        96,
        16
      ]
    },
    {
      "parameters": {
        "resource": "chat",
        "model": "gpt-4o-mini",
        "prompt": {
          "messages": [
            {
              "role": "system",
              "content": "=You are an AI assistant that analyzes complaint messages and provides: 1) Department assignment suggestion, 2) Category classification, 3) Short summary (max 200 characters in Thai). Output strictly as JSON with keys: departmentId, suggestedCategory, summary, confidenceScore."
            },
            {
              "content": "=Complaint message: {{$json[\"message\"]}}"
            },
            {
              "content": "=Departments: {{$json[\"departments\"] ? JSON.stringify($json[\"departments\"]) : ''}}"
            }
          ]
        },
        "options": {},
        "requestOptions": {}
      },
      "id": "3315c5c8-cb1a-4a28-bb95-c8b87b0acae8",
      "name": "AI Processing",
      "type": "n8n-nodes-base.openAi",
      "typeVersion": 1,
      "position": [
        -128,
        240
      ],
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      }
    },
    {
      "parameters": {
        "requestMethod": "POST",
        "url": "http://host.docker.internal:5000/api/AISuggestions/callback",
        "jsonParameters": true,
        "options": {},
        "bodyParametersJson": "={\n  \"ComplaintId\": {{ $('Webhook Trigger').item.json.body.ComplaintId }},\n  \"SuggestedDeptId\": {{ $json.departmentId }},\n  \"SuggestedCategory\": \"{{ $json.suggestedCategory }}\",\n  \"SummarizedByAI\": \"{{ $json.summary }}\",\n  \"Reason\": \"AI Analysis\",\n  \"ConfidenceScore\": {{ $json.confidenceScore }}\n}\n"
      },
      "id": "2101c2ce-4d01-4003-a9fa-d271851a4950",
      "name": "Save AI Suggestion",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 1,
      "position": [
        -144,
        448
      ]
    },
    {
      "parameters": {
        "assignments": {
          "assignments": [
            {
              "id": "d84f5b67-260c-4af8-b447-946b09374d76",
              "name": "message",
              "value": "={{ $node[\"Fetch Complaint\"].json.message }}",
              "type": "string"
            },
            {
              "id": "45afa663-6570-4897-b7ab-7c4a4172ca28",
              "name": "departments",
              "value": "={{ $node[\"Fetch Departments\"].json }}",
              "type": "string"
            }
          ]
        },
        "options": {}
      },
      "type": "n8n-nodes-base.set",
      "typeVersion": 3.4,
      "position": [
        -352,
        240
      ],
      "id": "faf9d9bf-e7ae-42e4-b088-58349769786c",
      "name": "Edit Fields"
    },
    {
      "parameters": {
        "mode": "raw",
        "jsonOutput": "={{ JSON.parse($node[\"AI Processing\"].json[\"message\"][\"content\"]\n    .replace(/```json/g,'')\n    .replace(/```/g,'')\n    .trim()\n) }}\n",
        "options": {}
      },
      "type": "n8n-nodes-base.set",
      "typeVersion": 3.4,
      "position": [
        96,
        240
      ],
      "id": "6f7cc7ca-f2d7-4230-b19b-45e4dcc8d164",
      "name": "Parse AI Output"
    }
  ],
  "connections": {
    "Webhook Trigger": {
      "main": [
        [
          {
            "node": "Fetch Complaint",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Fetch Complaint": {
      "main": [
        [
          {
            "node": "Fetch Departments",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Fetch Departments": {
      "main": [
        [
          {
            "node": "Edit Fields",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "AI Processing": {
      "main": [
        [
          {
            "node": "Parse AI Output",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Edit Fields": {
      "main": [
        [
          {
            "node": "AI Processing",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Save AI Suggestion": {
      "main": [
        []
      ]
    },
    "Parse AI Output": {
      "main": [
        [
          {
            "node": "Save AI Suggestion",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "active": true,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "7ac8e42e-8dcd-4dff-8203-696ae82d876c",
  "meta": {
    "templateCredsSetupCompleted": true
  },
  "id": "HSHpkrqLRq7kfxUR",
  "tags": []
}

Credentials you'll need

Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.

• openAiApi

About this workflow

kpru-cms. Uses httpRequest, openAi. Webhook trigger; 7 nodes.

Source: https://github.com/hamhapichai/CMS-KPRU/blob/f15ba48b5d76792444b5aa47883d83baefc3f2d2/n8n/kpru-cms-updated.json — original creator credit. Request a take-down →

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