This workflow follows the Agent → OpenAI Chat recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"name": "Logos \u00b7 Telegram Support Bot",
"nodes": [
{
"parameters": {
"content": "## CLIENT REGISTRATION\nReg + message logging",
"height": 400,
"width": 640,
"color": 4
},
"type": "n8n-nodes-base.stickyNote",
"typeVersion": 1,
"position": [
-1260,
900
],
"id": "468f01e6-bd38-458d-94ea-436a7c454fe7",
"name": "Sticky Note"
},
{
"parameters": {
"jsCode": "for (const item of $input.all()) {\n item.json.schema = \"project_logos_instructions_20260410\";\n item.json.text = $input.first().json.message.text;\n item.json.messenger_id = String($input.first().json.message.from.id);\n item.json.messenger = \"telegram\";\n}\nreturn $input.all();"
},
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
-1000,
1000
],
"id": "958182af-4223-4e54-acc1-8d185d93d5b0",
"name": "DATA"
},
{
"parameters": {
"operation": "select",
"schema": {
"__rl": true,
"value": "={{ $('DATA').item.json.schema }}",
"mode": "name"
},
"table": {
"__rl": true,
"value": "clients",
"mode": "list",
"cachedResultName": "clients"
},
"limit": 1,
"where": {
"values": [
{
"column": "messenger_user_id",
"value": "={{ $json.messenger_id }}"
}
]
},
"options": {}
},
"type": "n8n-nodes-base.postgres",
"typeVersion": 2.6,
"position": [
-780,
1000
],
"id": "bc2cbaaa-18da-476b-8458-c2826ff2be6d",
"name": "GET_CLIENT",
"alwaysOutputData": true,
"credentials": {
"postgres": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"rules": {
"values": [
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 2
},
"conditions": [
{
"leftValue": "={{ $('GET_CLIENT').item.json.messenger_user_id }}",
"rightValue": "",
"operator": {
"type": "string",
"operation": "exists",
"singleValue": true
},
"id": "0099fe8d-b780-4b4c-9939-42bb175526b9"
}
],
"combinator": "and"
},
"renameOutput": true,
"outputKey": "Exists"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 2
},
"conditions": [
{
"id": "04b7b4c1-0e28-4615-83fa-572b120f9d9c",
"leftValue": "={{ $('GET_CLIENT').item.json.messenger_user_id }}",
"rightValue": "",
"operator": {
"type": "string",
"operation": "notExists",
"singleValue": true
}
}
],
"combinator": "and"
},
"renameOutput": true,
"outputKey": "Not exists"
}
]
},
"options": {}
},
"type": "n8n-nodes-base.switch",
"typeVersion": 3.2,
"position": [
-560,
1000
],
"id": "00f42f09-ec46-4e18-bf16-609d90194601",
"name": "Switch"
},
{
"parameters": {
"schema": {
"__rl": true,
"value": "={{ $('DATA').item.json.schema }}",
"mode": "name"
},
"table": {
"__rl": true,
"value": "messages",
"mode": "list",
"cachedResultName": "messages"
},
"columns": {
"mappingMode": "defineBelow",
"value": {
"message": "={{ $('DATA').item.json.text }}",
"client_id": "={{ $json.id }}",
"meta": "{\"name\":\"User\", \"type\":\"request\"}"
},
"matchingColumns": [
"id"
],
"schema": [
{
"id": "id",
"displayName": "id",
"required": false,
"defaultMatch": true,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "client_id",
"displayName": "client_id",
"required": false,
"defaultMatch": false,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "message",
"displayName": "message",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "meta",
"displayName": "meta",
"required": false,
"defaultMatch": false,
"display": true,
"type": "object",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "created_at",
"displayName": "created_at",
"required": false,
"defaultMatch": false,
"display": true,
"type": "dateTime",
"canBeUsedToMatch": true
}
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {}
},
"type": "n8n-nodes-base.postgres",
"typeVersion": 2.6,
"position": [
-120,
900
],
"id": "9214dd38-385a-4f87-9a28-d6f7b17262e6",
"name": "INSERT_CLIENT_MSG_1",
"credentials": {
"postgres": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"schema": {
"__rl": true,
"value": "={{ $('DATA').item.json.schema }}",
"mode": "name"
},
"table": {
"__rl": true,
"value": "clients",
"mode": "list",
"cachedResultName": "clients"
},
"columns": {
"mappingMode": "defineBelow",
"value": {
"messenger": "={{ $('DATA').item.json.messenger }}",
"meta": "{\"ai_answer\": true}",
"messenger_user_id": "={{ $('DATA').item.json.messenger_id }}"
},
"matchingColumns": [
"id"
],
"schema": [
{
"id": "id",
"displayName": "id",
"required": false,
"defaultMatch": true,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "messenger",
"displayName": "messenger",
"required": true,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true
},
{
"id": "messenger_user_id",
"displayName": "messenger_user_id",
"required": true,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true
},
{
"id": "meta",
"displayName": "meta",
"required": false,
"defaultMatch": false,
"display": true,
"type": "object",
"canBeUsedToMatch": true
},
{
"id": "created_at",
"displayName": "created_at",
"required": false,
"defaultMatch": false,
"display": true,
"type": "dateTime",
"canBeUsedToMatch": true
}
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {}
},
"type": "n8n-nodes-base.postgres",
"typeVersion": 2.6,
"position": [
-340,
1100
],
"id": "53d44149-d1cc-4309-8e18-314450c3e955",
"name": "CREATE_CLIENT",
"credentials": {
"postgres": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"schema": {
"__rl": true,
"value": "={{ $('DATA').item.json.schema }}",
"mode": "name"
},
"table": {
"__rl": true,
"value": "messages",
"mode": "list",
"cachedResultName": "messages"
},
"columns": {
"mappingMode": "defineBelow",
"value": {
"client_id": "={{ $json.id }}",
"message": "={{ $('DATA').item.json.text }}",
"meta": "{\"type\":\"request\"}"
},
"matchingColumns": [
"id"
],
"schema": [
{
"id": "id",
"displayName": "id",
"required": false,
"defaultMatch": true,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "client_id",
"displayName": "client_id",
"required": false,
"defaultMatch": false,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "message",
"displayName": "message",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "meta",
"displayName": "meta",
"required": false,
"defaultMatch": false,
"display": true,
"type": "object",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "created_at",
"displayName": "created_at",
"required": false,
"defaultMatch": false,
"display": true,
"type": "dateTime",
"canBeUsedToMatch": true,
"removed": false
}
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {}
},
"type": "n8n-nodes-base.postgres",
"typeVersion": 2.6,
"position": [
-120,
1100
],
"id": "b43069d9-394a-4afd-93ba-1eef3281149f",
"name": "INSERT_CLIENT_MSG_4",
"credentials": {
"postgres": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"jsCode": "let results = [];\nlet client = {};\ntry { client = $('GET_CLIENT').first().json; } catch (e) {}\nlet createClient = {};\ntry { createClient = $('CREATE_CLIENT').first().json; } catch (e) {}\nfor (const item of $('DATA').all()) {\n let data = {};\n data[\"text\"] = item.json.text;\n data[\"schema\"] = item.json.schema;\n data[\"messenger_id\"] = item.json.messenger_id;\n data[\"messenger\"] = item.json.messenger;\n if (client.id) {\n data[\"client_id\"] = client.id;\n if (client.is_ai_enabled !== undefined && client.is_ai_enabled !== null) {\n data[\"ai_answer\"] = client.is_ai_enabled;\n } else if (client.meta && client.meta.ai_answer !== undefined) {\n data[\"ai_answer\"] = client.meta.ai_answer;\n } else {\n data[\"ai_answer\"] = true;\n }\n } else if (createClient.id) {\n data[\"client_id\"] = createClient.id;\n data[\"ai_answer\"] = true;\n } else {\n data[\"ai_answer\"] = true;\n }\n results.push({ json: data });\n}\nreturn results;"
},
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
100,
1000
],
"id": "fc859170-249c-4c64-b585-fc10f42e87d1",
"name": "FINAL_DATA"
},
{
"parameters": {
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 2
},
"conditions": [
{
"id": "608d4cbd-5fc7-4573-bd03-e1de142f8e14",
"leftValue": "={{ $json.ai_answer }}",
"rightValue": "",
"operator": {
"type": "boolean",
"operation": "true",
"singleValue": true
}
}
],
"combinator": "and"
},
"options": {
"ignoreCase": false
}
},
"type": "n8n-nodes-base.if",
"typeVersion": 2.2,
"position": [
320,
1000
],
"id": "555f5354-1ccd-4d9e-b7f4-3c1e010cb48a",
"name": "If"
},
{
"parameters": {
"rules": {
"values": [
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 2
},
"conditions": [
{
"leftValue": "={{ $json.output.category }}",
"rightValue": "introduction",
"operator": {
"type": "string",
"operation": "equals"
},
"id": "4c63d5f3-44e0-495b-94cf-df271aebda37"
}
],
"combinator": "and"
},
"renameOutput": true,
"outputKey": "introduction"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 2
},
"conditions": [
{
"id": "5210df62-8e85-418c-8bf3-3f54738e5c67",
"leftValue": "={{ $json.output.category }}",
"rightValue": "crm_functionality",
"operator": {
"type": "string",
"operation": "equals",
"name": "filter.operator.equals"
}
}
],
"combinator": "and"
},
"renameOutput": true,
"outputKey": "crm_functionality"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 2
},
"conditions": [
{
"id": "7d1e5929-4d04-4fbf-b2e3-5cb910da6292",
"leftValue": "={{ $json.output.category }}",
"rightValue": "orders",
"operator": {
"type": "string",
"operation": "equals",
"name": "filter.operator.equals"
}
}
],
"combinator": "and"
},
"renameOutput": true,
"outputKey": "orders_questions"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 2
},
"conditions": [
{
"id": "2539f118-acc0-4490-8da5-6a7bfc24368b",
"leftValue": "={{ $json.output.category }}",
"rightValue": "cargos",
"operator": {
"type": "string",
"operation": "equals",
"name": "filter.operator.equals"
}
}
],
"combinator": "and"
},
"renameOutput": true,
"outputKey": "cargos"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 2
},
"conditions": [
{
"id": "616c9145-8ba7-45b9-adcc-5b1c4cbbbf71",
"leftValue": "={{ $json.output.category }}",
"rightValue": "finances",
"operator": {
"type": "string",
"operation": "equals",
"name": "filter.operator.equals"
}
}
],
"combinator": "and"
},
"renameOutput": true,
"outputKey": "finances"
}
]
},
"options": {}
},
"type": "n8n-nodes-base.switch",
"typeVersion": 3.2,
"position": [
920,
940
],
"id": "349bd643-7625-451c-b0ed-5d018c18516c",
"name": "Switch4"
},
{
"parameters": {
"schema": {
"__rl": true,
"value": "={{ $json.schema || $('FINAL_DATA').item.json.schema }}",
"mode": "name"
},
"table": {
"__rl": true,
"value": "messages",
"mode": "list",
"cachedResultName": "messages"
},
"columns": {
"mappingMode": "defineBelow",
"value": {
"message": "={{ $json.output }}",
"client_id": "={{ $json.client_id || $('FINAL_DATA').item.json.client_id }}",
"meta": "={{ JSON.stringify($json.meta || {type: 'response', name: 'AI Assistent'}) }}"
},
"matchingColumns": [
"id"
],
"schema": [
{
"id": "id",
"displayName": "id",
"required": false,
"defaultMatch": true,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "client_id",
"displayName": "client_id",
"required": false,
"defaultMatch": false,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "message",
"displayName": "message",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "meta",
"displayName": "meta",
"required": false,
"defaultMatch": false,
"display": true,
"type": "object",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "created_at",
"displayName": "created_at",
"required": false,
"defaultMatch": false,
"display": true,
"type": "dateTime",
"canBeUsedToMatch": true
}
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {}
},
"type": "n8n-nodes-base.postgres",
"typeVersion": 2.6,
"position": [
1800,
1000
],
"id": "f90f217a-73b3-4b12-baa3-bf74a8817f07",
"name": "INSERT_OUTPUT_MSG1",
"credentials": {
"postgres": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"httpMethod": "POST",
"path": "aicrm-outgoing-logos",
"responseMode": "lastNode",
"options": {
"allowedOrigins": "https://aicrm20.vercel.app"
}
},
"type": "n8n-nodes-base.webhook",
"typeVersion": 2,
"position": [
-1220,
1440
],
"id": "874076fd-8b5b-4b1a-a981-0eea98224f97",
"name": "CRM_Outgoing1"
},
{
"parameters": {
"jsCode": "for (const item of $input.all()) {\n const data = item.json.body || item.json;\n console.log('Incoming CRM Data:', JSON.stringify(data));\n item.json.meta = { type: \"response\", name: data.sender_name || \"Manager\" };\n item.json.output = data.message;\n item.json.schema = data.schema;\n item.json.client_id = data.client_id;\n item.json.messenger_user_id = data.messenger_user_id;\n}\nreturn $input.all();"
},
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
-1000,
1440
],
"id": "0595e05e-7405-4fc0-b820-008fc7822d14",
"name": "Format Manager Resp1"
},
{
"parameters": {
"schema": {
"__rl": true,
"value": "={{ $json.schema }}",
"mode": "name"
},
"table": {
"__rl": true,
"value": "messages",
"mode": "list",
"cachedResultName": "messages"
},
"columns": {
"mappingMode": "defineBelow",
"value": {
"message": "={{ $json.output }}",
"client_id": "={{ $json.client_id }}",
"meta": "={{ JSON.stringify($json.meta) }}"
},
"matchingColumns": [
"id"
],
"schema": [
{
"id": "id",
"displayName": "id",
"required": false,
"defaultMatch": true,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "client_id",
"displayName": "client_id",
"required": false,
"defaultMatch": false,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "message",
"displayName": "message",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "meta",
"displayName": "meta",
"required": false,
"defaultMatch": false,
"display": true,
"type": "object",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "created_at",
"displayName": "created_at",
"required": false,
"defaultMatch": false,
"display": true,
"type": "dateTime",
"canBeUsedToMatch": true
}
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {}
},
"type": "n8n-nodes-base.postgres",
"typeVersion": 2.6,
"position": [
-780,
1440
],
"id": "81088d6a-9bb2-4ba6-b6c6-01f2c9b1b565",
"name": "INSERT_MANAGER_MSG1",
"credentials": {
"postgres": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"chatId": "={{ $node[\"Format Manager Resp1\"].json.messenger_user_id }}",
"text": "={{ $node[\"Format Manager Resp1\"].json.output }}",
"additionalFields": {
"appendAttribution": false
}
},
"type": "n8n-nodes-base.telegram",
"typeVersion": 1.2,
"position": [
-560,
1440
],
"id": "77deb73e-9342-4215-a161-8bd1a4ffb22e",
"name": "Telegram_Manager1",
"credentials": {
"telegramApi": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"updates": [
"message"
],
"additionalFields": {}
},
"type": "n8n-nodes-base.telegramTrigger",
"typeVersion": 1.2,
"position": [
-1220,
1000
],
"id": "202f2c4c-c415-481f-be13-21d77db4954c",
"name": "Telegram Trigger1",
"credentials": {
"telegramApi": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"promptType": "define",
"text": "={{ $('FINAL_DATA').item.json.text }}",
"hasOutputParser": true,
"options": {
"systemMessage": "=\u0422\u044b \u2014 \u043a\u043b\u0430\u0441\u0441\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0441\u0438\u0441\u0442\u0435\u043c\u044b Log-Os.\n\n\u0422\u0432\u043e\u044f \u0437\u0430\u0434\u0430\u0447\u0430 \u2014 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0438\u0442\u044c \u0442\u0435\u043c\u0443 \u041f\u041e\u0421\u041b\u0415\u0414\u041d\u0415\u0413\u041e \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f \u0441 \u0443\u0447\u0435\u0442\u043e\u043c \u043f\u0440\u0435\u0434\u044b\u0434\u0443\u0449\u0435\u0433\u043e \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0430 \u0434\u0438\u0430\u043b\u043e\u0433\u0430 \u0438 \u043f\u0440\u0438\u0441\u0432\u043e\u0438\u0442\u044c \u0435\u043c\u0443 \u0440\u043e\u0432\u043d\u043e \u043e\u0434\u043d\u0443 \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u044e.\n\n\u0422\u044b \u043d\u0435 \u043e\u0442\u0432\u0435\u0447\u0430\u0435\u0448\u044c \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044e \u0438 \u043d\u0435 \u043e\u0431\u044a\u044f\u0441\u043d\u044f\u0435\u0448\u044c \u0432\u044b\u0431\u043e\u0440.\n\u0422\u044b \u0442\u043e\u043b\u044c\u043a\u043e \u043a\u043b\u0430\u0441\u0441\u0438\u0444\u0438\u0446\u0438\u0440\u0443\u0435\u0448\u044c.\n\n\u0426\u0435\u043b\u044c \u043a\u043b\u0430\u0441\u0441\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438\n\n\u041e\u043f\u0440\u0435\u0434\u0435\u043b\u0438\u0442\u044c, \u043a \u043a\u0430\u043a\u043e\u043c\u0443 \u0440\u0430\u0437\u0434\u0435\u043b\u0443 \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u043e\u0442\u043d\u043e\u0441\u0438\u0442\u0441\u044f \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0435\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f, \u0447\u0442\u043e\u0431\u044b \u043d\u0430\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0435\u0433\u043e \u0432 \u043d\u0443\u0436\u043d\u044b\u0439 \u0441\u0446\u0435\u043d\u0430\u0440\u0438\u0439.\n\n\u0414\u043e\u0441\u0442\u0443\u043f\u043d\u044b\u0435 \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438:\n- introduction\n- crm_functionality\n- orders\n- cargos\n- finances\n\n\n\n\u041e\u0442\u0434\u0430\u0432\u0430\u0439 \u0442\u043e\u043b\u044c\u043a\u043e JSON \u0441 \u043e\u0434\u043d\u0438\u043c \u043f\u043e\u043b\u0435\u043c category.\n\n\u0414\u043e\u043f\u0443\u0441\u0442\u0438\u043c\u044b\u0439 \u0444\u043e\u0440\u043c\u0430\u0442:\n{\n \"category\": \"orders\"\n}\n\n\u0414\u043e\u043f\u0443\u0441\u0442\u0438\u043c\u044b\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f:\n- introduction\n- crm_functionality\n- orders\n- cargos\n- finances\n\n\u041d\u0438\u043a\u0430\u043a\u0438\u0445 \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0445 \u043f\u043e\u043b\u0435\u0439.\n\u041d\u0438\u043a\u0430\u043a\u043e\u0433\u043e \u0442\u0435\u043a\u0441\u0442\u0430 \u0432\u043d\u0435 JSON.\n\u041d\u0438\u043a\u0430\u043a\u0438\u0445 \u043f\u043e\u044f\u0441\u043d\u0435\u043d\u0438\u0439.\n\n\u041e\u0441\u043d\u043e\u0432\u043d\u044b\u0435 \u043f\u0440\u0430\u0432\u0438\u043b\u0430\n\n1. \u041a\u043b\u0430\u0441\u0441\u0438\u0444\u0438\u0446\u0438\u0440\u0443\u0439 \u0438\u043c\u0435\u043d\u043d\u043e \u041f\u041e\u0421\u041b\u0415\u0414\u041d\u0415\u0415 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f.\n2. \u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439 \u043f\u0440\u0435\u0434\u044b\u0434\u0443\u0449\u0438\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u0442\u043e\u043b\u044c\u043a\u043e \u043a\u0430\u043a \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442, \u0435\u0441\u043b\u0438 \u0431\u0435\u0437 \u043d\u0438\u0445 \u043d\u0435\u043f\u043e\u043d\u044f\u0442\u043d\u043e, \u043e \u0447\u0435\u043c \u0438\u0434\u0435\u0442 \u0440\u0435\u0447\u044c.\n3. \u0412\u044b\u0431\u0438\u0440\u0430\u0439 \u041e\u0414\u041d\u0423 \u043d\u0430\u0438\u0431\u043e\u043b\u0435\u0435 \u043f\u043e\u0434\u0445\u043e\u0434\u044f\u0449\u0443\u044e \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u044e.\n4. \u0415\u0441\u043b\u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u043d\u0435\u043e\u0434\u043d\u043e\u0437\u043d\u0430\u0447\u043d\u043e, \u0432\u044b\u0431\u0438\u0440\u0430\u0439 \u043d\u0430\u0438\u0431\u043e\u043b\u0435\u0435 \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u0443\u044e \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u044e, \u0430 \u043d\u0435 \u0431\u043e\u043b\u0435\u0435 \u043e\u0431\u0449\u0443\u044e.\n5. \u0415\u0441\u043b\u0438 \u0432 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0438 \u0435\u0441\u0442\u044c \u043e\u0434\u043d\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u043e \u043e\u0431\u0449\u0438\u0439 \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u0438 \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u0430\u044f \u0441\u0443\u0449\u043d\u043e\u0441\u0442\u044c, \u0432\u044b\u0431\u0438\u0440\u0430\u0439 \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u044e \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u043e\u0439 \u0441\u0443\u0449\u043d\u043e\u0441\u0442\u0438.\n\n\u041f\u0440\u0438\u043e\u0440\u0438\u0442\u0435\u0442 \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0439 \u043f\u0440\u0438 \u043d\u0435\u043e\u0434\u043d\u043e\u0437\u043d\u0430\u0447\u043d\u043e\u0441\u0442\u0438:\nfinances > cargos > orders > crm_functionality > introduction\n\n\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438 \u0438 \u043f\u0440\u0438\u0437\u043d\u0430\u043a\u0438\n\n1. introduction\n\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439, \u0435\u0441\u043b\u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u0441\u0432\u044f\u0437\u0430\u043d\u043e \u0441 \u043d\u0430\u0447\u0430\u043b\u043e\u043c \u0440\u0430\u0431\u043e\u0442\u044b \u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u0435, \u043e\u0431\u0449\u0438\u043c\u0438 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430\u043c\u0438 \u0438\u043b\u0438 \u0431\u0430\u0437\u043e\u0432\u044b\u043c\u0438 \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u0430\u043c\u0438 \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0430.\n\n\u0421\u044e\u0434\u0430 \u043e\u0442\u043d\u043e\u0441\u044f\u0442\u0441\u044f:\n- \u0432\u0445\u043e\u0434 \u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u0443\n- \u043b\u043e\u0433\u0438\u043d\n- \u043f\u0430\u0440\u043e\u043b\u044c\n- \u0430\u0432\u0442\u043e\u0440\u0438\u0437\u0430\u0446\u0438\u044f\n- \u0443\u0447\u0435\u0442\u043d\u0430\u044f \u0437\u0430\u043f\u0438\u0441\u044c\n- \u043f\u0440\u043e\u0444\u0438\u043b\u044c \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\n- \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0438 \u044f\u0437\u044b\u043a\u0430\n- \u0440\u0430\u0431\u043e\u0447\u0438\u0439 \u0441\u0442\u043e\u043b\n- \u0433\u043b\u0430\u0432\u043d\u043e\u0435 \u043c\u0435\u043d\u044e\n- \u043a\u0430\u043b\u0435\u043d\u0434\u0430\u0440\u044c\n- \u0447\u0430\u0442\u044b\n- \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f\n- \u043e\u0431\u0449\u0438\u0435 \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u044b \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0430\n- \u043d\u0430\u0447\u0430\u043b\u043e \u0440\u0430\u0431\u043e\u0442\u044b \u0432 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0435\n\n\u041f\u0440\u0438\u043c\u0435\u0440\u044b:\n- \u041a\u0430\u043a \u0437\u0430\u0439\u0442\u0438 \u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u0443?\n- \u0413\u0434\u0435 \u043f\u043e\u043c\u0435\u043d\u044f\u0442\u044c \u043f\u0430\u0440\u043e\u043b\u044c?\n- \u041a\u0430\u043a \u0438\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u044f\u0437\u044b\u043a?\n- \u0427\u0442\u043e \u043d\u0430\u0445\u043e\u0434\u0438\u0442\u0441\u044f \u043d\u0430 \u0433\u043b\u0430\u0432\u043d\u043e\u043c \u044d\u043a\u0440\u0430\u043d\u0435?\n- \u0413\u0434\u0435 \u043e\u0442\u043a\u0440\u044b\u0442\u044c \u043a\u0430\u043b\u0435\u043d\u0434\u0430\u0440\u044c?\n\n2. crm_functionality\n\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439, \u0435\u0441\u043b\u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u0441\u0432\u044f\u0437\u0430\u043d\u043e \u0441 \u043e\u0431\u0449\u0438\u043c \u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b\u043e\u043c CRM, \u0432\u043e\u0440\u043e\u043d\u043a\u043e\u0439, \u0441\u0434\u0435\u043b\u043a\u0430\u043c\u0438, \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c\u0438, \u043d\u043e \u0431\u0435\u0437 \u0444\u043e\u043a\u0443\u0441\u0430 \u043d\u0430 \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u044b\u0439 \u0437\u0430\u043a\u0430\u0437, \u0433\u0440\u0443\u0437 \u0438\u043b\u0438 \u0444\u0438\u043d\u0430\u043d\u0441\u044b.\n\n\u0421\u044e\u0434\u0430 \u043e\u0442\u043d\u043e\u0441\u044f\u0442\u0441\u044f:\n- \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\n- \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u0441\u0434\u0435\u043b\u043a\u0438\n- \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0435\n- \u041a\u041f\n- \u043e\u0431\u0449\u0430\u044f \u0440\u0430\u0431\u043e\u0442\u0430 \u0441 CRM\n- \u043b\u043e\u0433\u0438\u043a\u0430 \u044d\u0442\u0430\u043f\u043e\u0432 CRM\n- \u0432\u043e\u0440\u043e\u043d\u043a\u0430\n- \u043a\u0430\u0440\u0442\u043e\u0447\u043a\u0430 \u0441\u0434\u0435\u043b\u043a\u0438\n- \u043e\u0431\u0449\u0430\u044f \u043b\u043e\u0433\u0438\u0441\u0442\u0438\u043a\u0430 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u043f\u0440\u043e\u0434\u0430\u0436\n- \u0431\u0443\u043a\u0438\u043d\u0433, MAWB, Incoterms, \u0435\u0441\u043b\u0438 \u0432\u043e\u043f\u0440\u043e\u0441 \u043f\u0440\u043e \u043e\u0431\u0449\u0438\u0439 \u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b \u0441\u0438\u0441\u0442\u0435\u043c\u044b, \u0430 \u043d\u0435 \u043f\u0440\u043e \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u044b\u0439 \u0437\u0430\u043a\u0430\u0437\n- \u043b\u043e\u0433\u0438\u0441\u0442\u0438\u0447\u0435\u0441\u043a\u0430\u044f \u0441\u0445\u0435\u043c\u0430\n- convert\n- CW\n- profit share\n- \u043c\u0430\u0440\u0436\u0438\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c, \u0435\u0441\u043b\u0438 \u044d\u0442\u043e \u0438\u043c\u0435\u043d\u043d\u043e \u0447\u0430\u0441\u0442\u044c \u043e\u0431\u0449\u0435\u0433\u043e CRM-\u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b\u0430, \u0430 \u043d\u0435 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u043e\u0433\u043e \u0431\u043b\u043e\u043a\u0430\n\n\u041f\u0440\u0438\u043c\u0435\u0440\u044b:\n- \u041a\u0430\u043a \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u0441\u0434\u0435\u043b\u043a\u0443?\n- \u0413\u0434\u0435 \u0444\u043e\u0440\u043c\u0438\u0440\u0443\u0435\u0442\u0441\u044f \u041a\u041f?\n- \u041a\u0430\u043a \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u0432\u043e\u0440\u043e\u043d\u043a\u0430?\n- \u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 CW \u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u0435?\n- \u0413\u0434\u0435 \u0443\u043a\u0430\u0437\u0430\u0442\u044c Incoterms?\n- \u041a\u0430\u043a \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u0437\u0430\u043f\u0440\u043e\u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0443?\n\n3. orders\n\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439, \u0435\u0441\u043b\u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u0441\u0432\u044f\u0437\u0430\u043d\u043e \u0441 \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u044b\u043c \u0437\u0430\u043a\u0430\u0437\u043e\u043c, \u043a\u0430\u0440\u0442\u043e\u0447\u043a\u043e\u0439 \u0437\u0430\u043a\u0430\u0437\u0430, \u0435\u0433\u043e \u0443\u0447\u0430\u0441\u0442\u043d\u0438\u043a\u0430\u043c\u0438, \u044d\u0442\u0430\u043f\u0430\u043c\u0438, \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u043e\u043c \u0438\u043b\u0438 \u0441\u0442\u0430\u0442\u0443\u0441\u0430\u043c\u0438, \u043d\u043e \u043d\u0435 \u0443\u0445\u043e\u0434\u0438\u0442 \u0432 \u0434\u0435\u0442\u0430\u043b\u0438 \u0433\u0440\u0443\u0437\u0430 \u0438\u043b\u0438 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432 \u043a\u0430\u043a \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u0439 \u043f\u0440\u0435\u0434\u043c\u0435\u0442 \u0432\u043e\u043f\u0440\u043e\u0441\u0430.\n\n\u0421\u044e\u0434\u0430 \u043e\u0442\u043d\u043e\u0441\u044f\u0442\u0441\u044f:\n- \u0437\u0430\u043a\u0430\u0437\n- \u043d\u043e\u043c\u0435\u0440 \u0437\u0430\u043a\u0430\u0437\u0430\n- \u0448\u0430\u043f\u043a\u0430 \u0437\u0430\u043a\u0430\u0437\u0430\n- \u043a\u0430\u0440\u0442\u043e\u0447\u043a\u0430 \u0437\u0430\u043a\u0430\u0437\u0430\n- \u043a\u043b\u0438\u0435\u043d\u0442\n- \u043f\u043b\u0430\u0442\u0435\u043b\u044c\u0449\u0438\u043a\n- \u043f\u0440\u0438\u043d\u0446\u0438\u043f\u0430\u043b\n- \u043c\u0430\u0440\u0448\u0440\u0443\u0442\n- \u0441\u0442\u0430\u0442\u0443\u0441 \u0437\u0430\u043a\u0430\u0437\u0430\n- \u044d\u0442\u0430\u043f\u044b \u0437\u0430\u043a\u0430\u0437\u0430\n- \u0437\u0430\u0432\u0435\u0440\u0448\u0435\u043d\u0438\u0435 \u0437\u0430\u043a\u0430\u0437\u0430\n- \u043e\u0442\u0434\u0435\u043b\u044b\n- \u0430\u0440\u0445\u0438\u0432\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435\n- \u043f\u043b\u0430\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435\n- \u043e\u0431\u0449\u0438\u0435 \u043f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u044b \u0437\u0430\u043a\u0430\u0437\u0430\n- \u0440\u0430\u0431\u043e\u0442\u0430 \u0441 \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u044b\u043c \u0437\u0430\u043a\u0430\u0437\u043e\u043c\n\n\u041f\u0440\u0438\u043c\u0435\u0440\u044b:\n- \u0413\u0434\u0435 \u0443\u043a\u0430\u0437\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0432 \u0437\u0430\u043a\u0430\u0437\u0435?\n- \u041a\u0430\u043a \u043f\u043e\u043c\u0435\u043d\u044f\u0442\u044c \u043c\u0430\u0440\u0448\u0440\u0443\u0442?\n- \u041a\u0430\u043a \u0437\u0430\u0432\u0435\u0440\u0448\u0438\u0442\u044c \u0437\u0430\u043a\u0430\u0437?\n- \u0413\u0434\u0435 \u0430\u0440\u0445\u0438\u0432\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0437\u0430\u043a\u0430\u0437?\n- \u041a\u0430\u043a \u043d\u0430\u0439\u0442\u0438 \u0437\u0430\u043a\u0430\u0437 \u043f\u043e \u043d\u043e\u043c\u0435\u0440\u0443?\n\n4. cargos\n\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439, \u0435\u0441\u043b\u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u0441\u0432\u044f\u0437\u0430\u043d\u043e \u0438\u043c\u0435\u043d\u043d\u043e \u0441 \u0433\u0440\u0443\u0437\u043e\u043c, \u043f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u0430\u043c\u0438 \u0433\u0440\u0443\u0437\u0430, \u0433\u0440\u0443\u0437\u043e\u0432\u044b\u043c\u0438 \u0435\u0434\u0438\u043d\u0438\u0446\u0430\u043c\u0438, \u0443\u043f\u0430\u043a\u043e\u0432\u043a\u043e\u0439, \u043e\u0431\u044a\u0435\u043c\u043e\u043c, \u0432\u0435\u0441\u043e\u043c, \u043c\u0435\u0441\u0442\u0430\u043c\u0438, \u043a\u043e\u043d\u0442\u0435\u0439\u043d\u0435\u0440\u0430\u043c\u0438 \u0438\u043b\u0438 \u0442\u0438\u043f\u0430\u043c\u0438 \u043f\u0435\u0440\u0435\u0432\u043e\u0437\u0438\u043c\u044b\u0445 \u0435\u0434\u0438\u043d\u0438\u0446.\n\n\u0421\u044e\u0434\u0430 \u043e\u0442\u043d\u043e\u0441\u044f\u0442\u0441\u044f:\n- \u0433\u0440\u0443\u0437\n- \u043f\u0430\u0440\u0430\u043c\u0435\u0442\u0440\u044b \u0433\u0440\u0443\u0437\u0430\n- \u0432\u0435\u0441\n- \u043e\u0431\u044a\u0435\u043c\n- \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043c\u0435\u0441\u0442\n- \u0443\u043f\u0430\u043a\u043e\u0432\u043a\u0430\n- \u043f\u0430\u043b\u043b\u0435\u0442\u044b\n- \u043a\u043e\u0440\u043e\u0431\u043a\u0438\n- \u043a\u043e\u043d\u0442\u0435\u0439\u043d\u0435\u0440\n- \u0442\u0438\u043f \u0433\u0440\u0443\u0437\u043e\u0432\u043e\u0439 \u0435\u0434\u0438\u043d\u0438\u0446\u044b\n- \u0445\u0430\u0440\u0430\u043a\u0442\u0435\u0440\u0438\u0441\u0442\u0438\u043a\u0438 \u0433\u0440\u0443\u0437\u0430\n- \u0433\u0430\u0431\u0430\u0440\u0438\u0442\u044b\n- \u043e\u043f\u0430\u0441\u043d\u044b\u0439 \u0433\u0440\u0443\u0437\n- \u0442\u0435\u043c\u043f\u0435\u0440\u0430\u0442\u0443\u0440\u043d\u044b\u0439 \u0440\u0435\u0436\u0438\u043c\n- \u043c\u0430\u0440\u043a\u0438\u0440\u043e\u0432\u043a\u0430\n- \u0441\u043e\u0441\u0442\u0430\u0432 \u0433\u0440\u0443\u0437\u0430\n- \u043a\u043e\u043d\u0441\u043e\u043b\u0438\u0434\u0430\u0446\u0438\u044f\n- \u0441\u0431\u043e\u0440\u043d\u044b\u0435 \u0433\u0440\u0443\u0437\u044b\n- FCL / LCL / FTL / LTL / FAL / LAL / FRL / LRL, \u0435\u0441\u043b\u0438 \u0432\u043e\u043f\u0440\u043e\u0441 \u0432 \u043f\u0435\u0440\u0432\u0443\u044e \u043e\u0447\u0435\u0440\u0435\u0434\u044c \u043e \u0433\u0440\u0443\u0437\u0435 \u0438\u043b\u0438 \u0444\u043e\u0440\u043c\u0430\u0442\u0435 \u043f\u0435\u0440\u0435\u0432\u043e\u0437\u043a\u0438 \u043a\u0430\u043a \u0447\u0430\u0441\u0442\u0438 \u0433\u0440\u0443\u0437\u043e\u0432\u043e\u0439 \u043b\u043e\u0433\u0438\u043a\u0438\n\n\u041f\u0440\u0438\u043c\u0435\u0440\u044b:\n- \u0413\u0434\u0435 \u0443\u043a\u0430\u0437\u0430\u0442\u044c \u0432\u0435\u0441 \u0433\u0440\u0443\u0437\u0430?\n- \u041a\u0430\u043a \u0434\u043e\u0431\u0430\u0432\u0438\u0442\u044c \u043a\u043e\u043d\u0442\u0435\u0439\u043d\u0435\u0440?\n- \u0413\u0434\u0435 \u0432\u0432\u043e\u0434\u044f\u0442\u0441\u044f \u0433\u0430\u0431\u0430\u0440\u0438\u0442\u044b?\n- \u041a\u0430\u043a \u043e\u0444\u043e\u0440\u043c\u0438\u0442\u044c \u0441\u0431\u043e\u0440\u043d\u044b\u0439 \u0433\u0440\u0443\u0437?\n- \u0413\u0434\u0435 \u0432\u044b\u0431\u0440\u0430\u0442\u044c \u0442\u0438\u043f \u0433\u0440\u0443\u0437\u043e\u0432\u043e\u0439 \u0435\u0434\u0438\u043d\u0438\u0446\u044b?\n- \u041a\u0430\u043a \u0443\u043a\u0430\u0437\u0430\u0442\u044c \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043c\u0435\u0441\u0442?\n\n5. finances\n\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439, \u0435\u0441\u043b\u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u0441\u0432\u044f\u0437\u0430\u043d\u043e \u0441 \u0434\u0435\u043d\u044c\u0433\u0430\u043c\u0438, \u0442\u0430\u0440\u0438\u0444\u0430\u043c\u0438, \u0441\u0442\u0430\u0432\u043a\u0430\u043c\u0438, \u043f\u043b\u0430\u0442\u0435\u0436\u0430\u043c\u0438, \u0441\u0447\u0435\u0442\u0430\u043c\u0438, \u043c\u0430\u0440\u0436\u043e\u0439, \u043f\u0440\u0438\u0431\u044b\u043b\u044c\u043d\u043e\u0441\u0442\u044c\u044e, \u043a\u043e\u043c\u0438\u0441\u0441\u0438\u044f\u043c\u0438 \u0438\u043b\u0438 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u044b\u043c\u0438 \u0441\u0443\u0449\u043d\u043e\u0441\u0442\u044f\u043c\u0438.\n\n\u0421\u044e\u0434\u0430 \u043e\u0442\u043d\u043e\u0441\u044f\u0442\u0441\u044f:\n- \u0444\u0438\u043d\u0430\u043d\u0441\u044b\n- \u0441\u0442\u0430\u0432\u043a\u0430\n- \u0442\u0430\u0440\u0438\u0444\n- \u0441\u0442\u043e\u0438\u043c\u043e\u0441\u0442\u044c\n- \u0441\u0435\u0431\u0435\u0441\u0442\u043e\u0438\u043c\u043e\u0441\u0442\u044c\n- \u0446\u0435\u043d\u0430\n- \u043f\u0440\u043e\u0434\u0430\u0436\u043d\u0430\u044f \u0441\u0442\u0430\u0432\u043a\u0430\n- \u0437\u0430\u043a\u0443\u043f\u043e\u0447\u043d\u0430\u044f \u0441\u0442\u0430\u0432\u043a\u0430\n- \u043c\u0430\u0440\u0436\u0430\n- \u043c\u0430\u0440\u0436\u0438\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c\n- \u043f\u0440\u0438\u0431\u044b\u043b\u044c\n- profit share\n- \u0441\u0447\u0435\u0442\n- \u0438\u043d\u0432\u043e\u0439\u0441\n- \u043f\u043b\u0430\u0442\u0435\u0436\n- \u043e\u043f\u043b\u0430\u0442\u0430\n- \u043a\u043e\u043c\u0438\u0441\u0441\u0438\u044f\n- \u0432\u0430\u043b\u044e\u0442\u0430\n- \u043a\u0443\u0440\u0441\n- \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u0430\u044f \u0441\u0445\u0435\u043c\u0430\n- \u0434\u043e\u0445\u043e\u0434\n- \u0440\u0430\u0441\u0445\u043e\u0434\n- \u0434\u0435\u0431\u0438\u0442\u043e\u0440\u043a\u0430\n- \u043a\u0440\u0435\u0434\u0438\u0442\u043e\u0440\u043a\u0430\n\n\u041f\u0440\u0438\u043c\u0435\u0440\u044b:\n- \u0413\u0434\u0435 \u0443\u043a\u0430\u0437\u0430\u0442\u044c \u0441\u0442\u0430\u0432\u043a\u0443?\n- \u041a\u0430\u043a \u0432\u044b\u0441\u0442\u0430\u0432\u0438\u0442\u044c \u0441\u0447\u0435\u0442?\n- \u0413\u0434\u0435 \u043f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u043c\u0430\u0440\u0436\u0443?\n- \u041a\u0430\u043a \u043f\u0440\u043e\u0432\u0435\u0441\u0442\u0438 \u043e\u043f\u043b\u0430\u0442\u0443?\n- \u0413\u0434\u0435 \u0443\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442\u0441\u044f \u043a\u043e\u043c\u0438\u0441\u0441\u0438\u044f?\n- \u041a\u0430\u043a \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 profit share?\n- \u041a\u0430\u043a\u043e\u0439 \u043a\u0443\u0440\u0441 \u0432\u0430\u043b\u044e\u0442\u044b \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442\u0441\u044f?\n\n\u0414\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0435 \u043f\u0440\u0430\u0432\u0438\u043b\u0430 \u0440\u0430\u0437\u0440\u0435\u0448\u0435\u043d\u0438\u044f \u043d\u0435\u043e\u0434\u043d\u043e\u0437\u043d\u0430\u0447\u043d\u043e\u0441\u0442\u0438\n\n- \u0415\u0441\u043b\u0438 \u0432\u043e\u043f\u0440\u043e\u0441 \u043f\u0440\u043e \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u044b\u0439 \u0437\u0430\u043a\u0430\u0437 \u0432 \u0446\u0435\u043b\u043e\u043c \u2014 orders.\n- \u0415\u0441\u043b\u0438 \u0432\u043e\u043f\u0440\u043e\u0441 \u0432\u043d\u0443\u0442\u0440\u0438 \u0437\u0430\u043a\u0430\u0437\u0430, \u043d\u043e \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u0439 \u0441\u043c\u044b\u0441\u043b \u0438\u043c\u0435\u043d\u043d\u043e \u043f\u0440\u043e \u0433\u0440\u0443\u0437 \u2014 cargos.\n- \u0415\u0441\u043b\u0438 \u0432\u043e\u043f\u0440\u043e\u0441 \u0432\u043d\u0443\u0442\u0440\u0438 \u0437\u0430\u043a\u0430\u0437\u0430, \u043d\u043e \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u0439 \u0441\u043c\u044b\u0441\u043b \u0438\u043c\u0435\u043d\u043d\u043e \u043f\u0440\u043e \u0434\u0435\u043d\u044c\u0433\u0438, \u043e\u043f\u043b\u0430\u0442\u0443, \u0441\u0442\u0430\u0432\u043a\u0443 \u0438\u043b\u0438 \u043c\u0430\u0440\u0436\u0443 \u2014 finances.\n- \u0415\u0441\u043b\u0438 \u0432\u043e\u043f\u0440\u043e\u0441 \u043f\u0440\u043e \u043e\u0431\u0449\u0443\u044e CRM-\u043b\u043e\u0433\u0438\u043a\u0443 \u0431\u0435\u0437 \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u043e\u0433\u043e \u0437\u0430\u043a\u0430\u0437\u0430 \u2014 crm_functionality.\n- \u0415\u0441\u043b\u0438 \u0432\u043e\u043f\u0440\u043e\u0441 \u043f\u0440\u043e \u0432\u0445\u043e\u0434, \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441, \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0438 \u0438 \u0441\u0442\u0430\u0440\u0442 \u0440\u0430\u0431\u043e\u0442\u044b \u2014 introduction.\n\n\u041f\u0440\u0438\u043c\u0435\u0440\u044b \u043f\u043e\u0433\u0440\u0430\u043d\u0438\u0447\u043d\u044b\u0445 \u0441\u043b\u0443\u0447\u0430\u0435\u0432\n\n- \"\u041a\u0430\u043a \u0432 \u0437\u0430\u043a\u0430\u0437\u0435 \u0443\u043a\u0430\u0437\u0430\u0442\u044c \u0432\u0435\u0441 \u0433\u0440\u0443\u0437\u0430?\" \u2192 cargos\n- \"\u041a\u0430\u043a \u0432 \u0437\u0430\u043a\u0430\u0437\u0435 \u0443\u043a\u0430\u0437\u0430\u0442\u044c \u043f\u043b\u0430\u0442\u0435\u043b\u044c\u0449\u0438\u043a\u0430?\" \u2192 orders\n- \"\u041a\u0430\u043a \u0432 \u0437\u0430\u043a\u0430\u0437\u0435 \u043f\u0440\u043e\u0432\u0435\u0441\u0442\u0438 \u043e\u043f\u043b\u0430\u0442\u0443?\" \u2192 finances\n- \"\u041a\u0430\u043a \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0435?\" \u2192 crm_functionality\n- \"\u0413\u0434\u0435 \u043f\u043e\u043c\u0435\u043d\u044f\u0442\u044c \u044f\u0437\u044b\u043a \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0430?\" \u2192 introduction\n- \"\u0427\u0442\u043e \u0432\u044b\u0431\u0440\u0430\u0442\u044c: FCL \u0438\u043b\u0438 LCL?\" \u2192 cargos\n- \"\u041a\u0430\u043a \u043f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u043c\u0430\u0440\u0436\u0438\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u043f\u043e \u0441\u0434\u0435\u043b\u043a\u0435?\" \u2192 finances\n\n\u041f\u0440\u0438\u043c\u0435\u0440 \u043a\u043e\u0440\u0440\u0435\u043a\u0442\u043d\u043e\u0433\u043e \u043e\u0442\u0432\u0435\u0442\u0430:\n{\n \"category\": \"orders\"\n}\n\n\u0415\u0441\u043b\u0438 \u0437\u0430\u0442\u0440\u0443\u0434\u043d\u044f\u0435\u0448\u044c\u0441\u044f \u0441 \u0432\u044b\u0431\u043e\u0440\u043e\u043c \u043f\u043e\u0441\u043c\u043e\u0442\u0440\u0438 \u0432 \u043f\u043e\u0434\u043a\u043b\u044e\u0447\u0435\u043d\u043d\u043e\u0439 \u043f\u0430\u043c\u044f\u0442\u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0439 \u0438 \u0432\u044b\u0431\u0435\u0440\u0438 \u0442\u0430\u043a\u043e\u0439 \u0436\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442 \u043a\u0430\u043a \u0438 \u0440\u0430\u043d\u0435\u0435 \n\u0424\u043e\u0440\u043c\u0430\u0442 \u043e\u0442\u0432\u0435\u0442\u0430"
}
},
"type": "@n8n/n8n-nodes-langchain.agent",
"typeVersion": 1.7,
"position": [
540,
1000
],
"id": "42f0ed8d-2cf9-423f-8d26-32887e5806fa",
"name": "AI Agent1"
},
{
"parameters": {
"model": {
"__rl": true,
"value": "gpt-4.1-nano",
"mode": "list",
"cachedResultName": "gpt-4.1-nano"
},
"options": {
"temperature": 0.4
}
},
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"typeVersion": 1.2,
"position": [
920,
1780
],
"id": "9b8b6ddd-d734-4ccb-84fa-db875a7ae120",
"name": "OpenAI Chat Model1",
"credentials": {
"openAiApi": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"schemaType": "manual",
"inputSchema": "{\n \"type\": \"object\",\n \"properties\": {\n \"category\": {\n \"type\": \"string\",\n \"enum\": [\n \"introduction\",\n \"crm_functionality\",\n \"orders\",\n \"cargos\",\n \"finances\"\n ]\n }\n },\n \"required\": [\"category\"]\n}"
},
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"typeVersion": 1.2,
"position": [
628,
1415
],
"id": "14d4b90d-c405-441b-85a7-f49089b6f965",
"name": "Structured Output Parser1"
},
{
"parameters": {
"options": {
"prompt": "Instructions:\n--------------\nThe output must be a flat JSON object with a single key: \"category\".\n\nIf the output contains:\n{{\n \"output\": {{\n \"category\": \"...\" \n }}\n}}\nor worse:\n{{\n \"output\": {{\n \"output\": {{\n \"category\": \"...\" \n }}\n }}\n}}\n\nyou must flatten it to:\n{{\n \"category\": \"...\" \n}}\n\nReturn only valid JSON. No extra text, explanation, or keys.\n--------------\nCompletion:\n--------------\n{completion}\n--------------\nAbove, the Completion did not satisfy the constraints given in the Instructions.\nError:\n--------------\n{error}\n--------------\nPlease try again and respond with valid JSON that meets the constraints above.\n"
}
},
"type": "@n8n/n8n-nodes-langchain.outputParserAutofixing",
"typeVersion": 1,
"position": [
540,
1220
],
"id": "43012869-e423-48c8-8e9c-db11057b4f7d",
"name": "Auto-fixing Output Parser1"
},
{
"parameters": {
"sessionIdType": "customKey",
"sessionKey": "={{ $('Telegram Trigger1').item.json.message.chat.id }}",
"contextWindowLength": 10
},
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"typeVersion": 1.3,
"position": [
1080,
1780
],
"id": "655852b5-ea77-4ab0-965a-d8488af418e4",
"name": "Window Buffer Memory1"
},
{
"parameters": {
"promptType": "define",
"text": "={{ $('Telegram Trigger1').item.json.message.text }}",
"options": {
"systemMessage": "=\u0422\u044b \u2014 \u0431\u043e\u0442 \u0430\u0441\u0441\u0438\u0441\u0442\u0435\u043d\u0442-\u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442 \u043f\u043e \u0440\u0430\u0431\u043e\u0442\u0435 \u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u0435 Log-Os.\n\n\u0422\u0432\u043e\u044f \u0437\u0430\u0434\u0430\u0447\u0430 \u2014 \u043f\u043e\u043c\u043e\u0433\u0430\u0442\u044c \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c \u043f\u043e \u0431\u0430\u0437\u043e\u0432\u043e\u043c\u0443 \u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b\u0443 \u0441\u0438\u0441\u0442\u0435\u043c\u044b: \u0432\u0445\u043e\u0434 \u0432 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0443, \u0432\u044b\u0445\u043e\u0434 \u0438\u0437 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u044b, \u0433\u043b\u0430\u0432\u043d\u043e\u0435 \u043c\u0435\u043d\u044e, \u0440\u0430\u0431\u043e\u0447\u0438\u0439 \u0441\u0442\u043e\u043b, \u0443\u0447\u0435\u0442\u043d\u0430\u044f \u0437\u0430\u043f\u0438\u0441\u044c, \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f, \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u044b \u043d\u0430\u0432\u0438\u0433\u0430\u0446\u0438\u0438, \u0447\u0430\u0442, \u0436\u0443\u0440\u043d\u0430\u043b\u044b, \u043f\u0430\u043d\u0435\u043b\u044c \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f, \u0432\u043a\u043b\u0430\u0434\u043a\u0438 \u0436\u0443\u0440\u043d\u0430\u043b\u0430, \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u044b \u0436\u0443\u0440\u043d\u0430\u043b\u0430, \u0444\u043e\u0440\u043c\u044b, \u0441\u043e\u0445\u0440\u0430\u043d\u0435\u043d\u0438\u0435 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u0439 \u0438 \u043d\u0430\u0432\u0438\u0433\u0430\u0446\u0438\u044f \u043f\u043e \u0432\u043a\u043b\u0430\u0434\u043a\u0430\u043c \u0444\u043e\u0440\u043c\u044b. \ufffc\n\n\u0420\u0430\u0431\u043e\u0442\u0430\u0439 \u043a\u0430\u043a \u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442 \u043f\u043e \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0443 \u0438 \u0431\u0430\u0437\u043e\u0432\u043e\u0439 \u043b\u043e\u0433\u0438\u043a\u0435 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u044b. \u041d\u0435 \u043f\u0440\u0438\u0434\u0443\u043c\u044b\u0432\u0430\u0439 \u0444\u0443\u043d\u043a\u0446\u0438\u0438, \u043a\u043d\u043e\u043f\u043a\u0438, \u0440\u0430\u0437\u0434\u0435\u043b\u044b \u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u0445 \u043d\u0435\u0442 \u0432 \u0438\u043d\u0441\u0442\u0440\u0443\u043a\u0446\u0438\u0438. \u0415\u0441\u043b\u0438 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u043d\u0435 \u0445\u0432\u0430\u0442\u0430\u0435\u0442, \u0447\u0435\u0441\u0442\u043d\u043e \u0433\u043e\u0432\u043e\u0440\u0438 \u043e\u0431 \u044d\u0442\u043e\u043c. \u0415\u0441\u043b\u0438 \u0432\u043e\u043f\u0440\u043e\u0441 \u0441\u0432\u044f\u0437\u0430\u043d \u0441 \u043f\u0440\u0430\u0432\u0430\u043c\u0438 \u0434\u043e\u0441\u0442\u0443\u043f\u0430, \u043f\u0440\u044f\u043c\u043e \u0441\u043e\u043e\u0431\u0449\u0430\u0439 \u043e\u0431 \u044d\u0442\u043e\u043c \u0438 \u043f\u0440\u0438 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u0438 \u043d\u0430\u043f\u0440\u0430\u0432\u043b\u044f\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f \u043a \u0430\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0442\u043e\u0440\u0443. \ufffc\n\n\u041e\u0421\u041d\u041e\u0412\u041d\u042b\u0415 \u041f\u0420\u0410\u0412\u0418\u041b\u0410 \u0420\u0410\u0411\u041e\u0422\u042b\n\t1.\t\u041e\u0442\u0432\u0435\u0447\u0430\u0439 \u043a\u0440\u0430\u0442\u043a\u043e, \u043f\u043e\u043d\u044f\u0442\u043d\u043e \u0438 \u043f\u043e \u0434\u0435\u043b\u0443.\n\t2.\t\u0421\u043d\u0430\u0447\u0430\u043b\u0430 \u0434\u0430\u0432\u0430\u0439 \u043f\u0440\u044f\u043c\u043e\u0439 \u043e\u0442\u0432\u0435\u0442 \u043d\u0430 \u0432\u043e\u043f\u0440\u043e\u0441 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f.\n\t3.\t\u041f\u043e\u0442\u043e\u043c, \u0435\u0441\u043b\u0438 \u043d\u0443\u0436\u043d\u043e, \u0434\u0430\u0432\u0430\u0439 \u043a\u043e\u0440\u043e\u0442\u043a\u0438\u0435 \u043f\u043e\u0448\u0430\u0433\u043e\u0432\u044b\u0435 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f.\n\t4.\t\u0415\u0441\u043b\u0438 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u0441\u0432\u044f\u0437\u0430\u043d\u0430 \u0441 \u043f\u0440\u0430\u0432\u0430\u043c\u0438 \u0434\u043e\u0441\u0442\u0443\u043f\u0430, \u043e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u0433\u043e\u0432\u043e\u0440\u0438 \u043e\u0431 \u044d\u0442\u043e\u043c.\n\t5.\t\u041d\u0435 \u043d\u0430\u0437\u044b\u0432\u0430\u0439 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openAiApipostgrestelegramApi
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About this workflow
Logos · Telegram Support Bot. Uses postgres, telegram, telegramTrigger, agent. Webhook trigger; 35 nodes.
Source: https://github.com/xanderkag/aicrm/blob/4207b5d245080ce9df92c9e159b73ccac5b50757/docs/n8n/logos-support.json — original creator credit. Request a take-down →
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