WeblineIndia This workflow corresponds to n8n.io template #11946 — we link there as the canonical source.
This workflow follows the Jira → Slack recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": "oxRwykQoiLwpbFdf",
"name": "Real-Time IoT Incident Management with Jira & Slack Technician Alerts",
"tags": [],
"nodes": [
{
"id": "d238dbb2-3754-41c4-b711-372b9abdd5d7",
"name": "Receive IoT Machine Alert",
"type": "n8n-nodes-base.webhook",
"position": [
-1360,
816
],
"parameters": {
"path": "0afced43-4cba-45b5-bd48-3baa67716e99",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 2.1
},
{
"id": "3db39226-36ee-411f-824c-cd6258cc578b",
"name": "Check Failure Threshold",
"type": "n8n-nodes-base.if",
"position": [
-1088,
816
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "or",
"conditions": [
{
"id": "3e909d51-1ae5-42af-9a21-30764877216a",
"operator": {
"type": "number",
"operation": "gt"
},
"leftValue": "={{ $json.body.temperature }}",
"rightValue": 90
},
{
"id": "98fe38a8-4eba-46a8-b74e-684bcdff3ace",
"operator": {
"type": "number",
"operation": "gt"
},
"leftValue": "={{ $json.body.vibration }}",
"rightValue": 5
}
]
}
},
"typeVersion": 2.2
},
{
"id": "5ebeda68-69cb-4dda-9c23-d372316731b9",
"name": "Create Jira Maintenance Ticket",
"type": "n8n-nodes-base.jira",
"position": [
-848,
800
],
"parameters": {
"project": {
"__rl": true,
"mode": "list",
"value": "10000",
"cachedResultName": "n8n sample project"
},
"summary": "=Predictive Failure Alert: {{ $json.body.machineId }}",
"issueType": {
"__rl": true,
"mode": "list",
"value": "10003",
"cachedResultName": "Task"
},
"additionalFields": {
"priority": {
"__rl": true,
"mode": "list",
"value": "2",
"cachedResultName": "High"
},
"description": "=Machine {{ $json.body.machineId }} triggered alert at {{ $json.body.timestamp }}. Temperature: {{ $json.body.temperature }}\u00b0C Vibration: {{ $json.body.vibration }}"
}
},
"typeVersion": 1
},
{
"id": "8cd54d87-4542-45fa-8bcc-5134d773662b",
"name": "Fetch Technician Channel Members",
"type": "n8n-nodes-base.slack",
"position": [
-496,
800
],
"parameters": {
"resource": "channel",
"channelId": {
"__rl": true,
"mode": "list",
"value": "C09S57E2JQ2",
"cachedResultName": "n8n"
},
"operation": "member"
},
"typeVersion": 2.3
},
{
"id": "e2e9f3e0-21f4-49f7-9865-4aa14d94b14d",
"name": "Prepare Technician Iteration Data",
"type": "n8n-nodes-base.set",
"position": [
-304,
800
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "1fc348f5-fc2c-4f9e-9bb3-3cfb18eb2611",
"name": "technicianAvailable",
"type": "string",
"value": "false"
},
{
"id": "5ff48458-01ec-4d8f-bcaf-6a99f960341a",
"name": "technician member id",
"type": "string",
"value": "={{ $json.member }}"
},
{
"id": "75be3361-b47f-48af-9532-03f34dcc8587",
"name": "machin id",
"type": "string",
"value": "={{ $('Check Failure Threshold').item.json.body.machineId }}"
},
{
"id": "227617ee-bac3-40cd-b2e2-15428b64ea0a",
"name": "temperature",
"type": "string",
"value": "={{ $('Check Failure Threshold').item.json.body.temperature }}"
},
{
"id": "54731b5d-32fe-4e6d-80e7-98ff54bf3ab6",
"name": "vibration",
"type": "string",
"value": "={{ $('Check Failure Threshold').item.json.body.vibration }}"
},
{
"id": "caddf028-994b-4781-a6e0-468c9b2a9be2",
"name": "timestamp",
"type": "string",
"value": "={{ $('Check Failure Threshold').item.json.body.timestamp }}"
},
{
"id": "7868333a-e688-444d-b986-62ff58effd03",
"name": "jira ticket",
"type": "string",
"value": "={{ $('Create Jira Maintenance Ticket').item.json.key }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "014820bc-1c2e-4def-a55d-d8f72fe222e2",
"name": "Loop Through Technicians",
"type": "n8n-nodes-base.splitInBatches",
"position": [
-64,
800
],
"parameters": {
"options": {}
},
"typeVersion": 3
},
{
"id": "4a949864-5d43-4a00-903f-8605222d5e93",
"name": "Get Technician Presence Status",
"type": "n8n-nodes-base.slack",
"position": [
160,
816
],
"parameters": {
"user": {
"__rl": true,
"mode": "id",
"value": "={{ $json[\"technician member id\"] }}"
},
"resource": "user",
"operation": "getPresence"
},
"typeVersion": 2.3
},
{
"id": "029a11f5-4483-4154-aec3-79bb944822c7",
"name": "Check If Technician Active",
"type": "n8n-nodes-base.if",
"position": [
368,
816
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "d4433f2f-f479-4b0b-a9b9-0f29b0534fb2",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.presence }}",
"rightValue": "={{ $json.presence }}"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "ad488dae-56a9-4fba-9a77-3bd07b714f3c",
"name": "Format Technician Availability Result",
"type": "n8n-nodes-base.set",
"position": [
624,
800
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "1fc348f5-fc2c-4f9e-9bb3-3cfb18eb2611",
"name": "technicianAvailable",
"type": "string",
"value": "={{ $json.presence }}"
},
{
"id": "5ff48458-01ec-4d8f-bcaf-6a99f960341a",
"name": "technician member id",
"type": "string",
"value": "={{ $('Loop Through Technicians').item.json[\"technician member id\"] }}"
},
{
"id": "f1f80b31-812a-4778-9184-e15959281e3c",
"name": "machine id",
"type": "string",
"value": "={{ $('Check Failure Threshold').item.json.body.machineId }}"
},
{
"id": "afaae717-6a3a-4fa6-bb7a-643bdf6936ce",
"name": "temperature",
"type": "string",
"value": "={{ $('Check Failure Threshold').item.json.body.temperature }}"
},
{
"id": "d9672348-6c8c-48a6-9ed0-8742bc6a5718",
"name": "vibration",
"type": "string",
"value": "={{ $('Check Failure Threshold').item.json.body.vibration }}"
},
{
"id": "1753659a-b563-4d36-9aa2-1f8850f5bf03",
"name": "timestamp",
"type": "string",
"value": "={{ $('Check Failure Threshold').item.json.body.timestamp }}"
},
{
"id": "bc70e0c8-6d5e-4597-b18a-db525ad408ab",
"name": "jira ticket",
"type": "string",
"value": "={{ $('Create Jira Maintenance Ticket').item.json.key }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "0cfaa458-11ab-49b7-8a70-1bedcd30a49f",
"name": "Select Final Available Technician",
"type": "n8n-nodes-base.code",
"position": [
176,
240
],
"parameters": {
"jsCode": "// Get all inputs\nconst itemsList = items.map(i => i.json);\n\n// Pick machine data from ANY item (same for all items)\nconst baseData = {\n machine_id: itemsList[0][\"machine id\"],\n temperature: itemsList[0].temperature,\n vibration: itemsList[0].vibration,\n timestamp: itemsList[0].timestamp,\n jira_ticket: itemsList[0][\"jira ticket\"]\n};\n\n// Find first active technician\nconst activeTech = itemsList.find(i => i.technicianAvailable === \"active\");\n\nif (activeTech) {\n // Technician available\n return [\n {\n json: {\n finalTechnicianAvailable: true,\n technicianId: activeTech[\"technician member id\"],\n ...baseData\n }\n }\n ];\n} else {\n // No technician available\n return [\n {\n json: {\n finalTechnicianAvailable: false,\n technicianId: null,\n ...baseData\n }\n }\n ];\n}\n"
},
"typeVersion": 2
},
{
"id": "992b5731-f04f-4bb7-a734-b621a96fe586",
"name": "Check If Any Technician Available",
"type": "n8n-nodes-base.if",
"position": [
384,
240
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "623be4df-0ddd-4096-8b82-b56d57b809a6",
"operator": {
"type": "boolean",
"operation": "equals"
},
"leftValue": "={{ $json.finalTechnicianAvailable }}",
"rightValue": true
}
]
}
},
"typeVersion": 2.2
},
{
"id": "7f9eba04-e250-4949-b81a-3eae8813b516",
"name": "Send Technicians Alert (Active Tech)",
"type": "n8n-nodes-base.slack",
"position": [
656,
128
],
"parameters": {
"text": "=\u26a0\ufe0f Predictive Failure Alert:\nMachine: {{ $json.machine_id }}\nTemperature: {{ $json.temperature }} degree calcius\nVibration: {{ $json.vibration }}\nJira Ticket : {{ $json.jira_ticket }}",
"select": "channel",
"channelId": {
"__rl": true,
"mode": "list",
"value": "C09S57E2JQ2",
"cachedResultName": "n8n"
},
"otherOptions": {
"includeLinkToWorkflow": false
}
},
"typeVersion": 2.3
},
{
"id": "c3971d9b-3271-4634-a2ae-c2d4c575bf70",
"name": "Escalate to Ops Emergency Channel",
"type": "n8n-nodes-base.slack",
"position": [
656,
320
],
"parameters": {
"text": "=\ud83d\udea8 URGENT MACHINE FAILURE ESCALATION : Machine: {{ $json.machine_id }} Temperature: {{ $json.temperature }} degree calcius Vibration: {{ $json.vibration }} Jira Ticket : {{ $json.jira_ticket }}",
"select": "channel",
"channelId": {
"__rl": true,
"mode": "list",
"value": "C09S57E2JQ2",
"cachedResultName": "n8n"
},
"otherOptions": {
"includeLinkToWorkflow": false
}
},
"typeVersion": 2.3
},
{
"id": "2d2eb6dc-a130-4c6a-a5a7-bfa98dc690c8",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1952,
80
],
"parameters": {
"width": 400,
"height": 768,
"content": "## How it Works \nThis workflow automates predictive maintenance by linking IoT devices, Jira, and Slack. When a machine sends a webhook with data like temperature or vibration, the workflow checks if values exceed safety thresholds. If a potential failure is detected, it automatically creates a Jira maintenance ticket with all machine details.\n\nNext, the workflow fetches Slack channel members, checks each technician\u2019s real-time presence, and determines the first available technician. If someone is active, an alert is sent to the technician channel; if no one is available, it escalates to the emergency channel, ensuring no downtime goes unnoticed.\n\n## Setup Steps\n Import Workflow: Go to n8n \u2192 Workflows \u2192 Import from File and select the JSON.\n\nConfigure Slack: Add required scopes (users:read, users:read.presence, channels:read, chat:write) and reconnect credentials.\n\nUpdate Channels: Use your preferred Slack channels for technicians and emergency alerts.\n\nConfigure Jira: Add credentials, select project and issue type, and set priority mapping if needed.\n\nDeploy Webhook: Copy the n8n webhook URL and configure your IoT device to POST machine data.\n\nTest System: Send a test payload to ensure Jira tickets are created and Slack notifications route correctly based on technician availability."
},
"typeVersion": 1
},
{
"id": "e9e516d9-e3bc-416a-af0d-d34d0d0ec482",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1440,
608
],
"parameters": {
"color": 7,
"width": 800,
"height": 416,
"content": "## Data Intake & Failure Detection\n### Receives real-time machine data from IoT devices and evaluates it against defined safety thresholds (temperature, vibration, etc.). If a failure is detected, automatically creates a Jira maintenance ticket with machine details, summary, labels, priority, and optional technician assignment."
},
"typeVersion": 1
},
{
"id": "f4e9f5c4-37b7-4b01-babd-e80e694ede61",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-576,
624
],
"parameters": {
"color": 7,
"width": 1408,
"height": 400,
"content": "## Technician Identification & Presence Check\n### Fetches members from a selected Slack channel and processes them in batches to check real-time presence. Ensures scalable, efficient monitoring, providing a list of active technicians and supporting flexible configuration for any chosen technician channel."
},
"typeVersion": 1
},
{
"id": "ae161b2b-e9b8-4749-9074-9755907cc428",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
0,
0
],
"parameters": {
"color": 7,
"width": 896,
"height": 528,
"content": "## Technician Selection & Escalation Logic \n### Determines the first available technician using custom logic. If a technician is online, alerts are routed to the designated channel; if none are available, the workflow triggers fallback escalation to the emergency channel, ensuring no downtime goes unnoticed."
},
"typeVersion": 1
}
],
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "adfa0047-bf2a-40d1-be62-7210841b8258",
"connections": {
"Check Failure Threshold": {
"main": [
[
{
"node": "Create Jira Maintenance Ticket",
"type": "main",
"index": 0
}
]
]
},
"Loop Through Technicians": {
"main": [
[
{
"node": "Select Final Available Technician",
"type": "main",
"index": 0
}
],
[
{
"node": "Get Technician Presence Status",
"type": "main",
"index": 0
}
]
]
},
"Receive IoT Machine Alert": {
"main": [
[
{
"node": "Check Failure Threshold",
"type": "main",
"index": 0
}
]
]
},
"Check If Technician Active": {
"main": [
[
{
"node": "Format Technician Availability Result",
"type": "main",
"index": 0
}
]
]
},
"Create Jira Maintenance Ticket": {
"main": [
[
{
"node": "Fetch Technician Channel Members",
"type": "main",
"index": 0
}
]
]
},
"Get Technician Presence Status": {
"main": [
[
{
"node": "Check If Technician Active",
"type": "main",
"index": 0
}
]
]
},
"Fetch Technician Channel Members": {
"main": [
[
{
"node": "Prepare Technician Iteration Data",
"type": "main",
"index": 0
}
]
]
},
"Check If Any Technician Available": {
"main": [
[
{
"node": "Send Technicians Alert (Active Tech)",
"type": "main",
"index": 0
}
],
[
{
"node": "Escalate to Ops Emergency Channel",
"type": "main",
"index": 0
}
]
]
},
"Prepare Technician Iteration Data": {
"main": [
[
{
"node": "Loop Through Technicians",
"type": "main",
"index": 0
}
]
]
},
"Select Final Available Technician": {
"main": [
[
{
"node": "Check If Any Technician Available",
"type": "main",
"index": 0
}
]
]
},
"Format Technician Availability Result": {
"main": [
[
{
"node": "Loop Through Technicians",
"type": "main",
"index": 0
}
]
]
}
}
}
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About this workflow
This workflow automates predictive maintenance by receiving IoT machine-failure webhooks, creating Jira maintenance tickets, checking technician availability in Slack and sending the alert to the correct Slack channel. If an active technician is available, the system notifies…
Source: https://n8n.io/workflows/11946/ — original creator credit. Request a take-down →
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