Maxim Dudnik This workflow corresponds to n8n.io template #15080 — we link there as the canonical source.
The workflow JSON
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{
"meta": {
"templateCredsSetupCompleted": true
},
"nodes": [
{
"id": "b32784c4-0205-4a4f-b4b6-4a3eda4e7c44",
"name": "Workflow Overview",
"type": "n8n-nodes-base.stickyNote",
"position": [
7072,
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],
"parameters": {
"color": 3,
"width": 476,
"height": 480,
"content": "## Law Firm Inquiry \u2192 SMS + AI Intake + Practice Area Routing\n\n**How it works:**\n1. Receives client inquiry from website form or legal intake system\n2. Normalizes data: phone, name, practice area, case description\n3. Creates contact in Aloware with practice area + case details\n4. Sends immediate intake acknowledgment SMS\n5. Routes by practice area:\n - High-intent (PI, Family, Criminal, Immigration) \u2192 immediate AI intake call\n - Standard (Estate, Business, Real Estate) \u2192 consultation scheduling sequence\n\n**Setup:**\n- Set n8n Variables: `ALOWARE_API_TOKEN`, `ALOWARE_LINE_PHONE`, `ALOWARE_INTAKE_SEQUENCE_ID`, `ALOWARE_CONSULT_SEQUENCE_ID`, `FIRM_NAME`\n- Connect intake form to POST to this webhook URL\n- Create 2 Aloware Sequences (AI Intake + Consultation Scheduling)"
},
"typeVersion": 1
},
{
"id": "b1db82f4-cd4d-4af7-9460-7423c73504b2",
"name": "Receive & Create Contact",
"type": "n8n-nodes-base.stickyNote",
"position": [
7744,
-1632
],
"parameters": {
"color": 6,
"width": 928,
"height": 260,
"content": "### \ud83d\udce5 Receive Inquiry & Create Contact"
},
"typeVersion": 1
},
{
"id": "8f0e0098-a9c8-4d47-8591-8c0e0eebe104",
"name": "Practice Area Routing",
"type": "n8n-nodes-base.stickyNote",
"position": [
8752,
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],
"parameters": {
"color": 4,
"width": 500,
"height": 460,
"content": "### \u2696\ufe0f Route by Practice Area"
},
"typeVersion": 1
},
{
"id": "433e1ff3-fb00-4cfe-8b4f-285c6f1912ee",
"name": "Practice Area Tip",
"type": "n8n-nodes-base.stickyNote",
"position": [
8752,
-1824
],
"parameters": {
"width": 420,
"height": 60,
"content": "High-intent: Personal Injury, Family, Criminal, Immigration. Edit IF node to match your firm's areas."
},
"typeVersion": 1
},
{
"id": "4171993d-705f-49c9-bd4a-70d4101b1ed4",
"name": "Law Firm: New Client Inquiry",
"type": "n8n-nodes-base.webhook",
"position": [
7840,
-1552
],
"parameters": {
"path": "law-firm-inquiry",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 2
},
{
"id": "514d7abc-13e4-4f40-bf98-fa1e7db44996",
"name": "Normalize Inquiry Data",
"type": "n8n-nodes-base.set",
"position": [
8064,
-1552
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "a001",
"name": "clientPhone",
"type": "string",
"value": "={{ $json.body?.phone || $json.phone || $json.contact?.phone || '' }}"
},
{
"id": "a002",
"name": "clientFirstName",
"type": "string",
"value": "={{ $json.body?.first_name || $json.first_name || $json.name?.split(' ')[0] || 'there' }}"
},
{
"id": "a003",
"name": "clientLastName",
"type": "string",
"value": "={{ $json.body?.last_name || $json.last_name || $json.name?.split(' ').slice(1).join(' ') || '' }}"
},
{
"id": "a004",
"name": "clientEmail",
"type": "string",
"value": "={{ $json.body?.email || $json.email || '' }}"
},
{
"id": "a005",
"name": "practiceArea",
"type": "string",
"value": "={{ $json.body?.practice_area || $json.practice_area || $json.case_type || $json.service || 'General' }}"
},
{
"id": "a006",
"name": "caseDescription",
"type": "string",
"value": "={{ $json.body?.message || $json.message || $json.case_description || '' }}"
},
{
"id": "a007",
"name": "preferredContact",
"type": "string",
"value": "={{ $json.body?.preferred_contact || $json.preferred_contact || 'anytime' }}"
},
{
"id": "a008",
"name": "leadSource",
"type": "string",
"value": "={{ $json.body?.source || $json.source || $json.utm_source || 'Website' }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "c679fa02-2b58-4796-a23c-6b0acaea7489",
"name": "Aloware: Create Client Contact",
"type": "n8n-nodes-base.httpRequest",
"position": [
8288,
-1552
],
"parameters": {
"url": "https://app.aloware.com/api/v1/webhook/forms",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "api_token",
"value": "={{ $vars.ALOWARE_API_TOKEN }}"
},
{
"name": "phone_number",
"value": "={{ $json.clientPhone }}"
},
{
"name": "first_name",
"value": "={{ $json.clientFirstName }}"
},
{
"name": "last_name",
"value": "={{ $json.clientLastName }}"
},
{
"name": "email",
"value": "={{ $json.clientEmail }}"
},
{
"name": "lead_source",
"value": "={{ $json.leadSource }}"
},
{
"name": "csf1",
"value": "={{ 'Practice Area: ' + $json.practiceArea }}"
},
{
"name": "csf2",
"value": "={{ 'Preferred Contact: ' + $json.preferredContact }}"
},
{
"name": "notes",
"value": "={{ $json.caseDescription ? 'Case: ' + $json.caseDescription : $json.practiceArea + ' inquiry from ' + $json.leadSource }}"
},
{
"name": "force_update",
"value": "=true"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "22730dd1-bd16-4bf7-8a8d-6305016d9f21",
"name": "Aloware: Send Intake SMS",
"type": "n8n-nodes-base.httpRequest",
"position": [
8496,
-1552
],
"parameters": {
"url": "https://app.aloware.com/api/v1/webhook/sms-gateway/send",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "api_token",
"value": "={{ $vars.ALOWARE_API_TOKEN }}"
},
{
"name": "from",
"value": "={{ $vars.ALOWARE_LINE_PHONE }}"
},
{
"name": "to",
"value": "={{ $('Normalize Inquiry Data').item.json.clientPhone }}"
},
{
"name": "message",
"value": "=Hi {{ $('Normalize Inquiry Data').item.json.clientFirstName }}, thank you for contacting {{ $vars.FIRM_NAME }}. We've received your {{ $('Normalize Inquiry Data').item.json.practiceArea }} inquiry and a member of our team will be reaching out soon. If this is urgent, you can call us directly at {{ $vars.ALOWARE_LINE_PHONE }}."
}
]
}
},
"typeVersion": 4.2
},
{
"id": "a747bdcf-45ec-4461-927e-b60f907561df",
"name": "Is High-Intent Practice Area?",
"type": "n8n-nodes-base.if",
"position": [
8832,
-1552
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "or",
"conditions": [
{
"id": "cond_001",
"operator": {
"type": "string",
"operation": "contains"
},
"leftValue": "={{ $('Normalize Inquiry Data').item.json.practiceArea.toLowerCase() }}",
"rightValue": "personal injury"
},
{
"id": "cond_002",
"operator": {
"type": "string",
"operation": "contains"
},
"leftValue": "={{ $('Normalize Inquiry Data').item.json.practiceArea.toLowerCase() }}",
"rightValue": "family"
},
{
"id": "cond_003",
"operator": {
"type": "string",
"operation": "contains"
},
"leftValue": "={{ $('Normalize Inquiry Data').item.json.practiceArea.toLowerCase() }}",
"rightValue": "criminal"
},
{
"id": "cond_004",
"operator": {
"type": "string",
"operation": "contains"
},
"leftValue": "={{ $('Normalize Inquiry Data').item.json.practiceArea.toLowerCase() }}",
"rightValue": "immigration"
}
]
}
},
"typeVersion": 2
},
{
"id": "aa2f9567-7002-4877-9c93-818deec0f2a8",
"name": "Aloware: Enroll in AI Intake Sequence",
"type": "n8n-nodes-base.httpRequest",
"position": [
9056,
-1680
],
"parameters": {
"url": "https://app.aloware.com/api/v1/webhook/sequence-enroll",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "api_token",
"value": "={{ $vars.ALOWARE_API_TOKEN }}"
},
{
"name": "sequence_id",
"value": "={{ $vars.ALOWARE_INTAKE_SEQUENCE_ID }}"
},
{
"name": "phone_number",
"value": "={{ $('Normalize Inquiry Data').item.json.clientPhone }}"
},
{
"name": "source",
"value": "n8n-law-high-intent"
},
{
"name": "force_enroll",
"value": "=true"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "1af39276-257e-49d1-b80a-7d0c280d6a9a",
"name": "Aloware: Enroll in Consultation Scheduling Sequence",
"type": "n8n-nodes-base.httpRequest",
"position": [
9056,
-1440
],
"parameters": {
"url": "https://app.aloware.com/api/v1/webhook/sequence-enroll",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "api_token",
"value": "={{ $vars.ALOWARE_API_TOKEN }}"
},
{
"name": "sequence_id",
"value": "={{ $vars.ALOWARE_CONSULT_SEQUENCE_ID }}"
},
{
"name": "phone_number",
"value": "={{ $('Normalize Inquiry Data').item.json.clientPhone }}"
},
{
"name": "source",
"value": "n8n-law-consultation"
},
{
"name": "force_enroll",
"value": "=false"
}
]
}
},
"typeVersion": 4.2
}
],
"connections": {
"Normalize Inquiry Data": {
"main": [
[
{
"node": "Aloware: Create Client Contact",
"type": "main",
"index": 0
}
]
]
},
"Aloware: Send Intake SMS": {
"main": [
[
{
"node": "Is High-Intent Practice Area?",
"type": "main",
"index": 0
}
]
]
},
"Law Firm: New Client Inquiry": {
"main": [
[
{
"node": "Normalize Inquiry Data",
"type": "main",
"index": 0
}
]
]
},
"Is High-Intent Practice Area?": {
"main": [
[
{
"node": "Aloware: Enroll in AI Intake Sequence",
"type": "main",
"index": 0
}
],
[
{
"node": "Aloware: Enroll in Consultation Scheduling Sequence",
"type": "main",
"index": 0
}
]
]
},
"Aloware: Create Client Contact": {
"main": [
[
{
"node": "Aloware: Send Intake SMS",
"type": "main",
"index": 0
}
]
]
}
}
}
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About this workflow
Capture every potential client inquiry the moment it arrives, send an immediate SMS, and route leads to the right follow-up path based on practice area. High-intent cases like personal injury, family law, and criminal defense get an immediate AI intake call, while other practice…
Source: https://n8n.io/workflows/15080/ — original creator credit. Request a take-down →
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