Maxim Dudnik This workflow corresponds to n8n.io template #15032 — we link there as the canonical source.
The workflow JSON
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{
"meta": {
"templateCredsSetupCompleted": true
},
"nodes": [
{
"id": "ba21ac43-22fb-4163-a023-2b67643f1c90",
"name": "Workflow Overview",
"type": "n8n-nodes-base.stickyNote",
"position": [
4576,
-2624
],
"parameters": {
"color": 3,
"width": 524,
"height": 400,
"content": "## Guesty Booking \u2192 Guest SMS Lifecycle\n\n**How it works:**\n1. Receives new reservation from Guesty webhook\n2. Normalizes guest data + check-in/out dates, listing, confirmation code\n3. Creates guest contact in Aloware with reservation details\n4. Sends instant booking confirmation SMS\n5. Enrolls in Check-in Reminder Sequence (3-day, 1-day, day-of)\n6. Waits until 18 hours after checkout\n7. Enrolls in Post-Stay Review Request Sequence\n\n**Setup:**\n- Set n8n Variables: `ALOWARE_API_TOKEN`, `ALOWARE_LINE_PHONE`, `ALOWARE_CHECKIN_SEQUENCE_ID`, `ALOWARE_REVIEW_SEQUENCE_ID`, `PROPERTY_COMPANY_NAME`\n- In Guesty, create webhook for \"New Reservation\" events\n- Create 2 Aloware Sequences (Check-in Reminders + Post-Stay Review)"
},
"typeVersion": 1
},
{
"id": "032e0ccc-2219-4d53-a5d7-4443c23fea6e",
"name": "Book & Confirm",
"type": "n8n-nodes-base.stickyNote",
"position": [
5232,
-2496
],
"parameters": {
"color": 4,
"width": 912,
"height": 260,
"content": "### \u2705 Receive Booking & Confirm"
},
"typeVersion": 1
},
{
"id": "ec1e2184-9155-46c6-8e17-268ef17d6d05",
"name": "Check-in Reminders",
"type": "n8n-nodes-base.stickyNote",
"position": [
6160,
-2496
],
"parameters": {
"color": 6,
"width": 280,
"height": 260,
"content": "### \ud83d\udd14 Check-in Sequence"
},
"typeVersion": 1
},
{
"id": "b5dab817-5073-401f-8289-37991c1e5095",
"name": "Post-Checkout Review",
"type": "n8n-nodes-base.stickyNote",
"position": [
6464,
-2496
],
"parameters": {
"color": 5,
"width": 500,
"height": 260,
"content": "### \u2b50 Post-Checkout Review Request"
},
"typeVersion": 1
},
{
"id": "f9241e28-f3e0-4457-be75-9452bbc7b8c6",
"name": "Sequence Tip",
"type": "n8n-nodes-base.stickyNote",
"position": [
6096,
-2608
],
"parameters": {
"width": 420,
"height": 80,
"content": "Check-in Sequence: 3 days before \u2192 property info, 1 day \u2192 instructions + WiFi, day of \u2192 door code"
},
"typeVersion": 1
},
{
"id": "a7d34f82-3d35-4cb8-bb47-16da5e05ceda",
"name": "Guesty: New Reservation",
"type": "n8n-nodes-base.webhook",
"position": [
5296,
-2432
],
"parameters": {
"path": "guesty-new-booking",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 2
},
{
"id": "7d800eaf-7401-4ee3-9701-18c61b886525",
"name": "Normalize Reservation Data",
"type": "n8n-nodes-base.set",
"position": [
5520,
-2432
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "a001",
"name": "guestPhone",
"type": "string",
"value": "={{ $json.body?.guest?.phone || $json.guest?.phone || $json.phone || '' }}"
},
{
"id": "a002",
"name": "guestFirstName",
"type": "string",
"value": "={{ $json.body?.guest?.firstName || $json.guest?.first_name || $json.first_name || $json.name?.split(' ')[0] || 'Guest' }}"
},
{
"id": "a003",
"name": "guestLastName",
"type": "string",
"value": "={{ $json.body?.guest?.lastName || $json.guest?.last_name || $json.last_name || '' }}"
},
{
"id": "a004",
"name": "guestEmail",
"type": "string",
"value": "={{ $json.body?.guest?.email || $json.guest?.email || $json.email || '' }}"
},
{
"id": "a005",
"name": "checkInDate",
"type": "string",
"value": "={{ $json.body?.checkIn || $json.check_in || $json.checkInDateLocalized || '' }}"
},
{
"id": "a006",
"name": "checkOutDate",
"type": "string",
"value": "={{ $json.body?.checkOut || $json.check_out || $json.checkOutDateLocalized || '' }}"
},
{
"id": "a007",
"name": "listingName",
"type": "string",
"value": "={{ $json.body?.listing?.title || $json.listing?.title || $json.listing_name || 'your property' }}"
},
{
"id": "a008",
"name": "confirmationCode",
"type": "string",
"value": "={{ $json.body?.confirmationCode || $json.confirmation_code || $json.reservationId || '' }}"
},
{
"id": "a009",
"name": "numberOfGuests",
"type": "string",
"value": "={{ $json.body?.guestsCount || $json.guests_count || $json.number_of_guests || '' }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "94377f03-461f-4377-b299-f61d43ac1369",
"name": "Aloware: Create Guest Contact",
"type": "n8n-nodes-base.httpRequest",
"position": [
5744,
-2432
],
"parameters": {
"url": "https://app.aloware.com/api/v1/webhook/forms",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "api_token",
"value": "={{ $vars.ALOWARE_API_TOKEN }}"
},
{
"name": "phone_number",
"value": "={{ $json.guestPhone }}"
},
{
"name": "first_name",
"value": "={{ $json.guestFirstName }}"
},
{
"name": "last_name",
"value": "={{ $json.guestLastName }}"
},
{
"name": "email",
"value": "={{ $json.guestEmail }}"
},
{
"name": "lead_source",
"value": "Guesty Booking"
},
{
"name": "csf1",
"value": "={{ 'Property: ' + $json.listingName }}"
},
{
"name": "csf2",
"value": "={{ 'Check-in: ' + $json.checkInDate + ' | Check-out: ' + $json.checkOutDate }}"
},
{
"name": "csf3",
"value": "={{ $json.confirmationCode ? 'Confirmation: ' + $json.confirmationCode : '' }}"
},
{
"name": "notes",
"value": "={{ 'Guesty reservation for ' + $json.listingName + '. Guests: ' + $json.numberOfGuests }}"
},
{
"name": "force_update",
"value": "=true"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "290c8d07-89b4-4110-b8d8-926a83f911a3",
"name": "Aloware: Send Booking Confirmation SMS",
"type": "n8n-nodes-base.httpRequest",
"position": [
5952,
-2432
],
"parameters": {
"url": "https://app.aloware.com/api/v1/webhook/sms-gateway/send",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "api_token",
"value": "={{ $vars.ALOWARE_API_TOKEN }}"
},
{
"name": "from",
"value": "={{ $vars.ALOWARE_LINE_PHONE }}"
},
{
"name": "to",
"value": "={{ $('Normalize Reservation Data').item.json.guestPhone }}"
},
{
"name": "message",
"value": "=Hi {{ $('Normalize Reservation Data').item.json.guestFirstName }}! \ud83c\udf89 Your reservation at {{ $('Normalize Reservation Data').item.json.listingName }} is confirmed for {{ $('Normalize Reservation Data').item.json.checkInDate }}. Confirmation: {{ $('Normalize Reservation Data').item.json.confirmationCode }}. We'll send check-in details closer to your arrival. Reply here anytime with questions! \u2014 {{ $vars.PROPERTY_COMPANY_NAME }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "58c010c2-8376-46db-97cc-67ada4d2773c",
"name": "Aloware: Enroll in Check-in Reminder Sequence",
"type": "n8n-nodes-base.httpRequest",
"position": [
6240,
-2432
],
"parameters": {
"url": "https://app.aloware.com/api/v1/webhook/sequence-enroll",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "api_token",
"value": "={{ $vars.ALOWARE_API_TOKEN }}"
},
{
"name": "sequence_id",
"value": "={{ $vars.ALOWARE_CHECKIN_SEQUENCE_ID }}"
},
{
"name": "phone_number",
"value": "={{ $('Normalize Reservation Data').item.json.guestPhone }}"
},
{
"name": "source",
"value": "n8n-guesty-booking"
},
{
"name": "force_enroll",
"value": "=true"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "31bd6eba-2429-465f-bd12-102427d632cc",
"name": "Wait Until After Checkout",
"type": "n8n-nodes-base.wait",
"position": [
6528,
-2432
],
"parameters": {
"resume": "specificTime",
"dateTime": "={{ DateTime.fromISO($('Normalize Reservation Data').item.json.checkOutDate).plus({hours: 18}).toISO() }}"
},
"typeVersion": 1.1
},
{
"id": "6047143d-2937-42da-8b9f-f26032c3c007",
"name": "Aloware: Enroll in Post-Stay Review Sequence",
"type": "n8n-nodes-base.httpRequest",
"position": [
6752,
-2432
],
"parameters": {
"url": "https://app.aloware.com/api/v1/webhook/sequence-enroll",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "api_token",
"value": "={{ $vars.ALOWARE_API_TOKEN }}"
},
{
"name": "sequence_id",
"value": "={{ $vars.ALOWARE_REVIEW_SEQUENCE_ID }}"
},
{
"name": "phone_number",
"value": "={{ $('Normalize Reservation Data').item.json.guestPhone }}"
},
{
"name": "source",
"value": "n8n-guesty-post-checkout"
},
{
"name": "force_enroll",
"value": "=false"
}
]
}
},
"typeVersion": 4.2
}
],
"connections": {
"Guesty: New Reservation": {
"main": [
[
{
"node": "Normalize Reservation Data",
"type": "main",
"index": 0
}
]
]
},
"Wait Until After Checkout": {
"main": [
[
{
"node": "Aloware: Enroll in Post-Stay Review Sequence",
"type": "main",
"index": 0
}
]
]
},
"Normalize Reservation Data": {
"main": [
[
{
"node": "Aloware: Create Guest Contact",
"type": "main",
"index": 0
}
]
]
},
"Aloware: Create Guest Contact": {
"main": [
[
{
"node": "Aloware: Send Booking Confirmation SMS",
"type": "main",
"index": 0
}
]
]
},
"Aloware: Send Booking Confirmation SMS": {
"main": [
[
{
"node": "Aloware: Enroll in Check-in Reminder Sequence",
"type": "main",
"index": 0
}
]
]
},
"Aloware: Enroll in Check-in Reminder Sequence": {
"main": [
[
{
"node": "Wait Until After Checkout",
"type": "main",
"index": 0
}
]
]
}
}
}
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About this workflow
Automate the entire guest communication lifecycle for your short-term rental properties. From the moment a reservation is confirmed in Guesty, this workflow sends a booking confirmation SMS, enrolls guests in a check-in reminder sequence, and automatically triggers a…
Source: https://n8n.io/workflows/15032/ — original creator credit. Request a take-down →
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