The workflow JSON

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{
  "name": "Showcase - Customer Request Automation",
  "nodes": [
    {
      "parameters": {
        "httpMethod": "POST",
        "path": "showcase-events",
        "responseMode": "onReceived",
        "options": {}
      },
      "id": "6c69f0e6-6f24-42d4-a0ab-68d52b40a101",
      "name": "Receive Sanitized Event",
      "type": "n8n-nodes-base.webhook",
      "typeVersion": 2,
      "position": [
        0,
        0
      ]
    },
    {
      "parameters": {
        "rules": {
          "values": [
            {
              "conditions": {
                "conditions": [
                  {
                    "leftValue": "={{ $json.body.request_type }}",
                    "rightValue": "lead",
                    "operator": {
                      "type": "string",
                      "operation": "equals"
                    }
                  }
                ]
              }
            },
            {
              "conditions": {
                "conditions": [
                  {
                    "leftValue": "={{ $json.body.request_type }}",
                    "rightValue": "booking",
                    "operator": {
                      "type": "string",
                      "operation": "equals"
                    }
                  }
                ]
              }
            },
            {
              "conditions": {
                "conditions": [
                  {
                    "leftValue": "={{ $json.body.request_type }}",
                    "rightValue": "support_ticket",
                    "operator": {
                      "type": "string",
                      "operation": "equals"
                    }
                  }
                ]
              }
            }
          ]
        },
        "options": {
          "fallbackOutput": "extra"
        }
      },
      "id": "98e2f1a2-6750-4f19-9225-cd431a90a102",
      "name": "Route Request Type",
      "type": "n8n-nodes-base.switch",
      "typeVersion": 3.2,
      "position": [
        240,
        0
      ]
    },
    {
      "parameters": {
        "assignments": {
          "assignments": [
            {
              "name": "mock_destination",
              "value": "CRM",
              "type": "string"
            },
            {
              "name": "result",
              "value": "lead_queued",
              "type": "string"
            }
          ]
        },
        "options": {}
      },
      "id": "6c8bd842-f00e-4b8f-94b9-f1a42dd4a103",
      "name": "Mock CRM",
      "type": "n8n-nodes-base.set",
      "typeVersion": 3.4,
      "position": [
        520,
        -160
      ]
    },
    {
      "parameters": {
        "assignments": {
          "assignments": [
            {
              "name": "mock_destination",
              "value": "Email and Sheet",
              "type": "string"
            },
            {
              "name": "result",
              "value": "booking_queued",
              "type": "string"
            }
          ]
        },
        "options": {}
      },
      "id": "c9572c7b-2e17-46a9-b3b2-86d88935a104",
      "name": "Mock Email and Sheet",
      "type": "n8n-nodes-base.set",
      "typeVersion": 3.4,
      "position": [
        520,
        0
      ]
    },
    {
      "parameters": {
        "assignments": {
          "assignments": [
            {
              "name": "mock_destination",
              "value": "Support Queue",
              "type": "string"
            },
            {
              "name": "result",
              "value": "ticket_queued",
              "type": "string"
            }
          ]
        },
        "options": {}
      },
      "id": "28f81cb9-df41-480c-adcf-6dcff8e7a105",
      "name": "Mock Support Queue",
      "type": "n8n-nodes-base.set",
      "typeVersion": 3.4,
      "position": [
        520,
        160
      ]
    }
  ],
  "connections": {
    "Receive Sanitized Event": {
      "main": [
        [
          {
            "node": "Route Request Type",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Route Request Type": {
      "main": [
        [
          {
            "node": "Mock CRM",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Mock Email and Sheet",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Mock Support Queue",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "active": false,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "7fa40da2-acde-4db3-98f2-6604e038a106",
  "meta": {
    "templateCredsSetupCompleted": true
  },
  "tags": []
}

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