The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"name": "SLA Monitoring Workflow",
"nodes": [
{
"parameters": {
"rule": {
"interval": [
{
"field": "minutes",
"minutesInterval": 15
}
]
}
},
"id": "schedule-trigger",
"name": "Every 15 Minutes",
"type": "n8n-nodes-base.scheduleTrigger",
"typeVersion": 1,
"position": [
250,
300
]
},
{
"parameters": {
"method": "POST",
"url": "={{ $env.BACKEND_URL }}/api/v1/webhooks/sla-check",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"options": {}
},
"id": "check-sla",
"name": "Check SLA Breaches",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4,
"position": [
450,
300
],
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"conditions": {
"number": [
{
"value1": "={{ $json.data.breached_count }}",
"operation": "larger",
"value2": 0
}
]
}
},
"id": "has-breaches",
"name": "Has Breaches?",
"type": "n8n-nodes-base.if",
"typeVersion": 1,
"position": [
650,
300
]
},
{
"parameters": {
"fieldToSplitOut": "data.breached_complaints",
"options": {}
},
"id": "split-breaches",
"name": "Split Into Items",
"type": "n8n-nodes-base.splitInBatches",
"typeVersion": 3,
"position": [
850,
250
]
},
{
"parameters": {
"conditions": {
"string": [
{
"value1": "={{ $json.escalation_level }}",
"operation": "equals",
"value2": "none"
}
]
}
},
"id": "check-escalated",
"name": "Already Escalated?",
"type": "n8n-nodes-base.if",
"typeVersion": 1,
"position": [
1050,
250
]
},
{
"parameters": {
"method": "POST",
"url": "={{ $env.BACKEND_URL }}/api/v1/webhooks/escalate",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "complaint_id",
"value": "={{ $json.id }}"
},
{
"name": "escalation_level",
"value": "level_1"
},
{
"name": "reason",
"value": "SLA deadline exceeded"
}
]
},
"options": {}
},
"id": "create-escalation",
"name": "Create Escalation",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4,
"position": [
1250,
200
],
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"method": "POST",
"url": "={{ $env.BACKEND_URL }}/api/v1/webhooks/notify",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "type",
"value": "sla_breach"
},
{
"name": "complaint_id",
"value": "={{ $json.id }}"
},
{
"name": "recipients",
"value": "={{ JSON.stringify(['department_head', 'admin']) }}"
},
{
"name": "message",
"value": "SLA breached for complaint #{{ $json.id.slice(0, 8) }} - Immediate attention required"
}
]
},
"options": {}
},
"id": "notify-breach",
"name": "Notify SLA Breach",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4,
"position": [
1450,
200
],
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"method": "POST",
"url": "={{ $env.BACKEND_URL }}/api/v1/webhooks/escalate-upgrade",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "complaint_id",
"value": "={{ $json.id }}"
},
{
"name": "current_level",
"value": "={{ $json.escalation_level }}"
}
]
},
"options": {}
},
"id": "upgrade-escalation",
"name": "Check Escalation Upgrade",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4,
"position": [
1250,
350
],
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"values": {
"string": [
{
"name": "status",
"value": "completed"
},
{
"name": "timestamp",
"value": "={{ new Date().toISOString() }}"
}
],
"number": [
{
"name": "processed_count",
"value": "={{ $json.data.breached_count || 0 }}"
}
]
},
"options": {}
},
"id": "log-result",
"name": "Log Result",
"type": "n8n-nodes-base.set",
"typeVersion": 2,
"position": [
850,
400
]
},
{
"parameters": {},
"id": "no-op",
"name": "No Breaches",
"type": "n8n-nodes-base.noOp",
"typeVersion": 1,
"position": [
850,
450
]
}
],
"connections": {
"Every 15 Minutes": {
"main": [
[
{
"node": "Check SLA Breaches",
"type": "main",
"index": 0
}
]
]
},
"Check SLA Breaches": {
"main": [
[
{
"node": "Has Breaches?",
"type": "main",
"index": 0
}
]
]
},
"Has Breaches?": {
"main": [
[
{
"node": "Split Into Items",
"type": "main",
"index": 0
}
],
[
{
"node": "No Breaches",
"type": "main",
"index": 0
}
]
]
},
"Split Into Items": {
"main": [
[
{
"node": "Already Escalated?",
"type": "main",
"index": 0
}
],
[
{
"node": "Log Result",
"type": "main",
"index": 0
}
]
]
},
"Already Escalated?": {
"main": [
[
{
"node": "Create Escalation",
"type": "main",
"index": 0
}
],
[
{
"node": "Check Escalation Upgrade",
"type": "main",
"index": 0
}
]
]
},
"Create Escalation": {
"main": [
[
{
"node": "Notify SLA Breach",
"type": "main",
"index": 0
}
]
]
},
"Notify SLA Breach": {
"main": [
[
{
"node": "Split Into Items",
"type": "main",
"index": 0
}
]
]
},
"Check Escalation Upgrade": {
"main": [
[
{
"node": "Split Into Items",
"type": "main",
"index": 0
}
]
]
}
},
"settings": {
"executionOrder": "v1",
"saveManualExecutions": true,
"callerPolicy": "workflowsFromSameOwner"
},
"staticData": null,
"tags": [
{
"name": "complaint-management"
},
{
"name": "sla-monitoring"
},
{
"name": "production"
}
],
"triggerCount": 1,
"active": true
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
httpHeaderAuth
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About this workflow
SLA Monitoring Workflow. Uses httpRequest. Scheduled trigger; 10 nodes.
Source: https://github.com/suryareddy1376/n8n/blob/b7a2bcb3987eefe74edd0e42a4a31577818bbbbc/n8n-workflows/sla-monitoring.json — original creator credit. Request a take-down →
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