Telegram Support Bot to Backend

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

{
  "name": "Telegram Bot \u2013 SupportIQ",
  "nodes": [
    {
      "parameters": {
        "updates": [
          "message"
        ],
        "additionalFields": {}
      },
      "id": "telegram-trigger",
      "name": "Telegram Trigger",
      "type": "n8n-nodes-base.telegramTrigger",
      "typeVersion": 1.1,
      "position": [
        250,
        300
      ],
      "credentials": {
        "telegramApi": {
          "name": "<your credential>"
        }
      }
    },
    {
      "parameters": {
        "conditions": {
          "options": {
            "caseSensitive": true,
            "leftValue": "",
            "typeValidation": "strict"
          },
          "conditions": [
            {
              "id": "check-message-exists",
              "leftValue": "={{ $json.message.text }}",
              "rightValue": "",
              "operator": {
                "type": "string",
                "operation": "isNotEmpty"
              }
            }
          ],
          "combinator": "and"
        },
        "options": {}
      },
      "id": "filter-node",
      "name": "Has Text Message?",
      "type": "n8n-nodes-base.filter",
      "typeVersion": 2,
      "position": [
        450,
        300
      ]
    },
    {
      "parameters": {
        "method": "POST",
        "url": "http://localhost:8000/chat/telegram",
        "sendHeaders": true,
        "headerParameters": {
          "parameters": [
            {
              "name": "Content-Type",
              "value": "application/json"
            }
          ]
        },
        "sendBody": true,
        "specifyBody": "json",
        "jsonBody": "={{ JSON.stringify({ chatbot_id: \"YOUR_CHATBOT_ID_HERE\", session_id: \"tg_\" + String($json.message.chat.id), message: $json.message.text, visitor_id: \"telegram_\" + String($json.message.from.id), history: [] }) }}"
      },
      "id": "http-request",
      "name": "Send to SupportIQ Backend",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 4.2,
      "position": [
        650,
        300
      ]
    },
    {
      "parameters": {
        "chatId": "={{ $('Telegram Trigger').item.json.message.chat.id }}",
        "text": "={{ $json.reply }}",
        "additionalFields": {
          "parse_mode": "Markdown"
        }
      },
      "id": "telegram-send",
      "name": "Reply on Telegram",
      "type": "n8n-nodes-base.telegram",
      "typeVersion": 1.2,
      "position": [
        850,
        300
      ],
      "credentials": {
        "telegramApi": {
          "name": "<your credential>"
        }
      }
    }
  ],
  "connections": {
    "Telegram Trigger": {
      "main": [
        [
          {
            "node": "Has Text Message?",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Has Text Message?": {
      "main": [
        [
          {
            "node": "Send to SupportIQ Backend",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Send to SupportIQ Backend": {
      "main": [
        [
          {
            "node": "Reply on Telegram",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "settings": {
    "executionOrder": "v1"
  },
  "staticData": null,
  "tags": [],
  "triggerCount": 1
}

Credentials you'll need

Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.

• telegramApi

About this workflow

Telegram Bot – SupportIQ. Uses telegramTrigger, httpRequest, telegram. Event-driven trigger; 4 nodes.

Source: https://github.com/SHANMU3007/ai_support_chatbot/blob/9b373a66d92645032a8e5190c443d4ce5ef7e3dc/n8n-workflows/telegram-bot.json — original creator credit. Request a take-down →

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