WeblineIndia This workflow corresponds to n8n.io template #11700 — we link there as the canonical source.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": "959H2QjG7f5d1pnW",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "Zoho CRM - Social Media Engagement Tracker",
"tags": [],
"nodes": [
{
"id": "a5614cad-ae75-4fe1-b1db-23cd402e328f",
"name": "Prepare Contact Data",
"type": "n8n-nodes-base.function",
"position": [
1328,
560
],
"parameters": {
"functionCode": "\nconst c = $json;\n\nconst firstName = c.First_Name || c.first_name || '';\nconst lastName = c.Last_Name || c.last_name || '';\nconst company = (c.Account_Name && c.Account_Name.name) || c.Company || '';\nconst email = c.Email || c.email || '';\nconst company_id = c.Account_Name.id\n\nreturn [{\n json: {\n first_name: firstName,\n last_name: lastName,\n full_name: `${firstName} ${lastName}`.trim(),\n company,\n email,\n // keyword for GNews/Reddit\n keyword: `${firstName}${lastName}${company}`.trim(),\n zoho_contact_id: c.id || c.contact_id || null,\n zoho_company_id: company_id\n }\n}];\n"
},
"typeVersion": 1
},
{
"id": "a42335ed-ee45-48c1-ae62-4b253a78ef14",
"name": "PDL Enrichment",
"type": "n8n-nodes-base.httpRequest",
"position": [
1616,
560
],
"parameters": {
"url": "https://api.peopledatalabs.com/v5/person/enrich",
"options": {
"response": {
"response": {
"responseFormat": "json"
}
}
},
"sendQuery": true,
"sendHeaders": true,
"queryParameters": {
"parameters": [
{
"name": "name",
"value": "={{ $json.full_name }}"
},
{
"name": "email",
"value": "={{ $json.email }}"
},
{
"name": "company",
"value": "={{ $json.company }}"
}
]
},
"headerParameters": {
"parameters": [
{
"name": "x-api-key"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "1ce515e2-58e7-436b-b030-26d524b3963d",
"name": "IF Social Profiles Found",
"type": "n8n-nodes-base.if",
"position": [
1872,
560
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "85935f9d-580c-439b-8031-ac7ff314481f",
"operator": {
"type": "number",
"operation": "gt"
},
"leftValue": "={{ $json.data?.profiles?.length }}",
"rightValue": 0
}
]
}
},
"typeVersion": 2
},
{
"id": "ee38f2a9-d974-4bfc-8da2-be426e9686ed",
"name": "Build Social Summary",
"type": "n8n-nodes-base.function",
"position": [
2176,
320
],
"parameters": {
"functionCode": "const p = $json;\nconst profiles = [];\n\nif (p.linkedin_url) profiles.push(`LinkedIn: ${p.linkedin_url}`);\nif (p.twitter_url) profiles.push(`Twitter: ${p.twitter_url}`);\nif (p.facebook_url) profiles.push(`Facebook: ${p.facebook_url}`);\nif (p.github_url) profiles.push(`GitHub: ${p.github_url}`);\n\nreturn [{\n json: {\n ...p,\n social_summary: profiles.join(' | '),\n primary_linkedin: p.linkedin_url || ''\n }\n}];\n"
},
"typeVersion": 1
},
{
"id": "4f86cce0-1e17-4708-888c-795fb43327f4",
"name": "GNews Mentions",
"type": "n8n-nodes-base.httpRequest",
"position": [
2464,
320
],
"parameters": {
"url": "https://gnews.io/api/v4/search",
"options": {
"response": {
"response": {}
}
},
"sendQuery": true,
"queryParameters": {
"parameters": [
{
"name": "q",
"value": "={{ $('Prepare Contact Data').item.json.keyword }}"
},
{
"name": "lang",
"value": "en"
},
{
"name": "apikey"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "0427b9e2-8908-48cf-98f6-3aff0711f4da",
"name": "Reddit Mentions",
"type": "n8n-nodes-base.httpRequest",
"position": [
2736,
320
],
"parameters": {
"url": "https://www.reddit.com/search.json",
"options": {
"response": {
"response": {}
}
},
"sendQuery": true,
"sendHeaders": true,
"queryParameters": {
"parameters": [
{
"name": "q",
"value": "={{ $('Prepare Contact Data').item.json.keyword }}"
}
]
},
"headerParameters": {
"parameters": [
{
"name": "User-Agent",
"value": "n8n-social-intel-workflow/1.0"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "a08365e6-67f7-40d5-b718-0148878b9990",
"name": "Combine Mentions & Score",
"type": "n8n-nodes-base.function",
"position": [
3008,
320
],
"parameters": {
"functionCode": "// Expect GNews response shape: { articles: [...] }\n// Reddit response shape: { data: { children: [...] } }\nconst input = $json;\n\nlet news_mentions = [];\nif (input.articles && Array.isArray(input.articles)) {\n news_mentions = input.articles.map(a => ({\n source: a.source?.name || 'news',\n title: a.title,\n snippet: a.description || a.content || '',\n url: a.url || null,\n type: 'news',\n likes: 0,\n comments: 0,\n shares: 0,\n }));\n}\n\nlet reddit_mentions = [];\nif (input.data && Array.isArray(input.data.children)) {\n reddit_mentions = input.data.children.map(c => {\n const d = c.data || {};\n return {\n source: `r/${d.subreddit}`,\n title: d.title,\n snippet: d.selftext || '',\n url: d.url || null,\n type: 'reddit',\n likes: d.score || 0,\n comments: d.num_comments || 0,\n shares: 0,\n };\n });\n}\n\nconst mentions = [...news_mentions, ...reddit_mentions];\n\nlet score = 0;\nscore += news_mentions.length * 3;\nreddit_mentions.forEach(r => {\n score += (r.likes || 0) * 0.5;\n score += (r.comments || 0) * 1;\n});\n\nreturn [{\n json: {\n ...input,\n mentions,\n news_mentions,\n reddit_mentions,\n engagement_score: score,\n mention_count: mentions.length\n }\n}];\n"
},
"typeVersion": 1
},
{
"id": "07369290-a322-4e49-9ad7-1f9f08224347",
"name": "IF High Engagement",
"type": "n8n-nodes-base.if",
"position": [
3280,
320
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "4ece3c10-313d-44ef-a40b-291973f4a533",
"operator": {
"type": "number",
"operation": "gte"
},
"leftValue": "={{ $json.engagement_score }}",
"rightValue": 200
}
]
}
},
"typeVersion": 2
},
{
"id": "4d26e724-15cf-4b99-b290-ae8494220b0a",
"name": "Zoho CRM Create Deal",
"type": "n8n-nodes-base.zohoCrm",
"position": [
3696,
128
],
"parameters": {
"stage": "Qualification",
"dealName": "={{ 'Social Opportunity - ' + ($('Prepare Contact Data').item.json.full_name || 'Unknown') }}",
"resource": "deal",
"additionalFields": {}
},
"credentials": {
"zohoOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "f2b26edf-cf6c-4940-962a-44652e3b4780",
"name": "Add Contact and Account Details In Created Deal",
"type": "n8n-nodes-base.httpRequest",
"position": [
3952,
128
],
"parameters": {
"url": "=https://www.zohoapis.com/crm/v2/Deals/{{ $json.id }}",
"method": "PUT",
"options": {},
"jsonBody": "={\n \"data\": [\n {\n \"Contact_Name\": {\n \"id\": \"{{ $('Prepare Contact Data').item.json.zoho_contact_id }}\"\n },\n \"Account_Name\": {\n \"id\": \"{{ $('Prepare Contact Data').item.json.zoho_company_id }}\"\n }\n }\n ]\n}\n",
"sendBody": true,
"specifyBody": "json",
"authentication": "predefinedCredentialType",
"nodeCredentialType": "zohoOAuth2Api"
},
"credentials": {
"zohoOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 4.3
},
{
"id": "7a0b4207-2c1d-462e-a27e-8db9d85d7be3",
"name": "Create Note",
"type": "n8n-nodes-base.httpRequest",
"position": [
4240,
128
],
"parameters": {
"url": "https://www.zohoapis.com/crm/v2/Notes",
"method": "POST",
"options": {},
"jsonBody": "={\n \"data\": [\n {\n \"Note_Title\": \"Social Intelligence Log\",\n \"Note_Content\": \"Auto-note: Engagement Score:{{ $('Combine Mentions & Score').item.json.engagement_score }},Mentions: {{ $('Combine Mentions & Score').item.json.mention_count }}\",\n \"Parent_Id\": {\n \"id\": \"{{ $('Zoho CRM Create Deal').item.json.id }}\"\n },\n \"se_module\": \"Deals\"\n }\n ]\n}",
"sendBody": true,
"specifyBody": "json",
"authentication": "predefinedCredentialType",
"nodeCredentialType": "zohoOAuth2Api"
},
"credentials": {
"zohoOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 4.3
},
{
"id": "23063dbd-fe7c-4f4c-8ba8-71b6d5b18ba7",
"name": "Zoho CRM Update Contact",
"type": "n8n-nodes-base.zohoCrm",
"position": [
3968,
544
],
"parameters": {
"resource": "contact",
"contactId": "={{ $('Prepare Contact Data').item.json.zoho_contact_id }}",
"operation": "update",
"updateFields": {
"customFields": {
"customFields": [
{
"value": "={{ \n ($('PDL Enrichment').item.json.data.profiles || [])\n .map(p => p.url)\n .filter(u => u)\n .join('\\n')\n}}\n",
"fieldId": "Social_Profiles"
},
{
"value": "={{ $json.engagement_score >= 50 ? 'Hot' : ($json.engagement_score >= 20 ? 'Warm' : 'Low') }}",
"fieldId": "Social_Status"
},
{
"value": "={{ $('Combine Mentions & Score').item.json.engagement_score.round() }}",
"fieldId": "Engagement_Score"
},
{
"value": "={{ $('Combine Mentions & Score').item.json.mention_count }}",
"fieldId": "Mentions_Counts"
}
]
}
}
},
"credentials": {
"zohoOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "4a05fd94-8ed5-438c-9d12-51296ee63c4b",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
0,
0
],
"parameters": {
"width": 624,
"height": 448,
"content": "## Zoho CRM \u2013 Social Media Engagement Tracker\n**How it Works**\nWorkflow triggers from a Zoho CRM webhook whenever a Contact is created/updated.\nIt fetches the Contact details, enriches social profiles via People Data Labs, checks for public mentions (News + Reddit), calculates an engagement score, and updates CRM fields.\nIf the score crosses the threshold, it creates an Opportunity and logs insights automatically.\n\n**Setup steps**\n1. Add Zoho OAuth2 Credentials\n\n2. Set Webhook URL inside Zoho CRM \u2192 Contacts module\n\n3. Add PDL API Key + GNews Key\n\n4. Add custom fields exist on Contacts: Social_Profiles, Engagement_Score, Mentions_Counts , Social_Status\n\n9. Test with a Contact that has public profiles + mentions"
},
"typeVersion": 1
},
{
"id": "4aa00983-b172-4f56-8f3e-e8166185b4d7",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
752,
432
],
"parameters": {
"color": 7,
"width": 736,
"height": 320,
"content": "## Contact Intake & Preparation\n\nReceives Zoho ContactID and loads full details from CRM. Extracts name, email, company, CRM Contact and Company IDs and builds the search keyword."
},
"typeVersion": 1
},
{
"id": "70219fee-72d1-4fb1-861f-dbd0e8b4cf4d",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
1520,
432
],
"parameters": {
"color": 7,
"width": 496,
"height": 320,
"content": "## Enrichment\nFetches social profile metadata and stops early if none found."
},
"typeVersion": 1
},
{
"id": "c4f30298-6cd9-4623-8dd5-242ae2866a6d",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
2112,
160
],
"parameters": {
"color": 7,
"width": 784,
"height": 320,
"content": "## Public Mention Mining\nQueries news + Reddit using the combined keyword derived from the contact."
},
"typeVersion": 1
},
{
"id": "a0e4e533-c3d0-4548-be26-ce61ad0dbebf",
"name": "Sticky Note4",
"type": "n8n-nodes-base.stickyNote",
"position": [
2928,
160
],
"parameters": {
"color": 7,
"width": 544,
"height": 320,
"content": "## Scoring & Opportunity Check\nMerges mentions, scores & identifies high-value opportunities."
},
"typeVersion": 1
},
{
"id": "1614a05d-05a6-4771-9301-910c379fbf84",
"name": "Sticky Note5",
"type": "n8n-nodes-base.stickyNote",
"position": [
3584,
0
],
"parameters": {
"color": 7,
"width": 800,
"height": 352,
"content": "## CRM Actions (If High Engagement Found)\nCreates a new opportunity and logs all social intelligence to the CRM."
},
"typeVersion": 1
},
{
"id": "13ae2d0e-5b09-46ea-ad33-c2e9ae26f74c",
"name": "Sticky Note6",
"type": "n8n-nodes-base.stickyNote",
"position": [
3792,
384
],
"parameters": {
"color": 7,
"width": 416,
"height": 352,
"content": "## Add Details in Zoho CRM\nUpdates Social Profiles, Engagement Score, Status, and Mention Count."
},
"typeVersion": 1
},
{
"id": "e4ca0cf8-3e15-4546-b916-6c0064b04e19",
"name": "Zoho CRM New Contact Webhook",
"type": "n8n-nodes-base.webhook",
"position": [
816,
560
],
"parameters": {
"path": "zoho-crm-new-contact",
"options": {},
"httpMethod": "POST",
"responseMode": "lastNode"
},
"typeVersion": 2.1
},
{
"id": "90e6f1c8-6302-4f85-8924-81a433d60709",
"name": "Get Contact By ID",
"type": "n8n-nodes-base.zohoCrm",
"position": [
1072,
560
],
"parameters": {
"resource": "contact",
"contactId": "={{ $json.body.id }}",
"operation": "get"
},
"credentials": {
"zohoOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 1
}
],
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "0e65e399-b9ad-4da5-b685-61bc3d712877",
"connections": {
"GNews Mentions": {
"main": [
[
{
"node": "Reddit Mentions",
"type": "main",
"index": 0
}
]
]
},
"PDL Enrichment": {
"main": [
[
{
"node": "IF Social Profiles Found",
"type": "main",
"index": 0
}
]
]
},
"Reddit Mentions": {
"main": [
[
{
"node": "Combine Mentions & Score",
"type": "main",
"index": 0
}
]
]
},
"Get Contact By ID": {
"main": [
[
{
"node": "Prepare Contact Data",
"type": "main",
"index": 0
}
]
]
},
"IF High Engagement": {
"main": [
[
{
"node": "Zoho CRM Create Deal",
"type": "main",
"index": 0
},
{
"node": "Zoho CRM Update Contact",
"type": "main",
"index": 0
}
],
[
{
"node": "Zoho CRM Update Contact",
"type": "main",
"index": 0
}
]
]
},
"Build Social Summary": {
"main": [
[
{
"node": "GNews Mentions",
"type": "main",
"index": 0
}
]
]
},
"Prepare Contact Data": {
"main": [
[
{
"node": "PDL Enrichment",
"type": "main",
"index": 0
}
]
]
},
"Zoho CRM Create Deal": {
"main": [
[
{
"node": "Add Contact and Account Details In Created Deal",
"type": "main",
"index": 0
}
]
]
},
"Combine Mentions & Score": {
"main": [
[
{
"node": "IF High Engagement",
"type": "main",
"index": 0
}
]
]
},
"IF Social Profiles Found": {
"main": [
[
{
"node": "Build Social Summary",
"type": "main",
"index": 0
}
]
]
},
"Zoho CRM New Contact Webhook": {
"main": [
[
{
"node": "Get Contact By ID",
"type": "main",
"index": 0
}
]
]
},
"Add Contact and Account Details In Created Deal": {
"main": [
[
{
"node": "Create Note",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
zohoOAuth2Api
Pro
For the full experience including quality scoring and batch install features for each workflow upgrade to Pro
About this workflow
This workflow automatically monitors new or updated Contacts in Zoho CRM, enriches them using People Data Labs, checks public visibility across News + Reddit, calculates an engagement score and updates Zoho CRM fields accordingly. When a Contact shows high online engagement, the…
Source: https://n8n.io/workflows/11700/ — original creator credit. Request a take-down →
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