Track Complaint Status

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

{
  "name": "Track Complaint Status",
  "nodes": [
    {
      "parameters": {
        "httpMethod": "GET",
        "path": "track-complaint/:tokenNumber",
        "responseMode": "responseNode",
        "options": {}
      },
      "id": "webhook-4",
      "name": "Webhook - Track",
      "type": "n8n-nodes-base.webhook",
      "typeVersion": 1,
      "position": [
        250,
        300
      ]
    },
    {
      "parameters": {
        "operation": "executeQuery",
        "query": "SELECT complaint_token, reporter_name, incident_type, incident_date, status, submission_date, nearest_police_station, incident_description FROM complaints WHERE complaint_token = '{{ $json.params.tokenNumber }}'"
      },
      "id": "postgres-5",
      "name": "Get Complaint",
      "type": "n8n-nodes-base.postgres",
      "typeVersion": 2,
      "position": [
        450,
        300
      ],
      "credentials": {
        "postgres": {
          "name": "<your credential>"
        }
      }
    },
    {
      "parameters": {
        "operation": "executeQuery",
        "query": "SELECT * FROM complaint_updates WHERE complaint_token = '{{ $json[0].complaint_token }}' ORDER BY update_date DESC"
      },
      "id": "postgres-6",
      "name": "Get Updates",
      "type": "n8n-nodes-base.postgres",
      "typeVersion": 2,
      "position": [
        650,
        300
      ],
      "credentials": {
        "postgres": {
          "name": "<your credential>"
        }
      }
    },
    {
      "parameters": {
        "respondWith": "json",
        "responseBody": "={{ { \"success\": true, \"complaint\": $('Get Complaint').item.json, \"updates\": $('Get Updates').all() } }}"
      },
      "id": "response-5",
      "name": "Return Data",
      "type": "n8n-nodes-base.respondToWebhook",
      "typeVersion": 1,
      "position": [
        850,
        300
      ]
    }
  ],
  "connections": {
    "Webhook - Track": {
      "main": [
        [
          {
            "node": "Get Complaint",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get Complaint": {
      "main": [
        [
          {
            "node": "Get Updates",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get Updates": {
      "main": [
        [
          {
            "node": "Return Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}

Credentials you'll need

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• postgres

About this workflow

Track Complaint Status. Uses postgres. Webhook trigger; 4 nodes.

Source: https://github.com/Mazzz106/cyber-crime-portal/blob/ee4e96615077856570ea6f8c05a8b83b500ea8ee/n8n-workflows/4-track-complaint.json — original creator credit. Request a take-down →

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