AutomationFlowsGeneral › Update Zammad User Roles from Excel

Update Zammad User Roles from Excel

Original n8n title: Update Roles by Excel

Update Roles by Excel. Uses manualTrigger, extractFromFile, httpRequest, stickyNote. Event-driven trigger; 9 nodes.

Event trigger★★★★☆ complexity9 nodesHTTP Request
General Trigger: Event Nodes: 9 Complexity: ★★★★☆ Added:

This workflow corresponds to n8n.io template #2041 — we link there as the canonical source.

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

Download .json
{
  "id": "xzKlhjcc6QEzA98Z",
  "meta": {
    "templateId": "2041",
    "templateCredsSetupCompleted": true
  },
  "name": "Update Roles by Excel",
  "tags": [],
  "nodes": [
    {
      "id": "580d8a47-32cc-4976-a464-793523ae3d1e",
      "name": "When clicking \"Execute Workflow\"",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        80,
        140
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "f37ea772-a953-4b5b-8e54-c76e42938544",
      "name": "Extract from File",
      "type": "n8n-nodes-base.extractFromFile",
      "position": [
        760,
        140
      ],
      "parameters": {
        "options": {},
        "operation": "xlsx"
      },
      "typeVersion": 1
    },
    {
      "id": "60ab7913-d421-41cd-af04-ccec2ed6838e",
      "name": "Merge",
      "type": "n8n-nodes-base.merge",
      "position": [
        1700,
        120
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "fieldsToMatchString": "email"
      },
      "typeVersion": 3
    },
    {
      "id": "ad6719b4-95dc-419e-94cb-97039014be62",
      "name": "Basic Variables",
      "type": "n8n-nodes-base.set",
      "position": [
        320,
        140
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "68b32087-5e23-4590-8042-0061234ce479",
              "name": "zammad_base_url",
              "type": "string",
              "value": "https://zammad.sirhexalot.de/"
            },
            {
              "id": "240f4dc5-a070-4623-96e7-1e0750dbeba5",
              "name": "excel_source_url",
              "type": "string",
              "value": "http://zammad.sirhexalot.de/Users.txt"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "8f18e493-5dbe-4447-a422-450c610e9585",
      "name": "Zammad Univeral User Object",
      "type": "n8n-nodes-base.set",
      "position": [
        1020,
        140
      ],
      "parameters": {
        "values": {
          "string": [
            {
              "name": "email",
              "value": "={{ $json.email }}"
            },
            {
              "name": "role_ids",
              "value": "={{ $json.role_ids }}\n"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1
    },
    {
      "id": "5bc0a423-91bc-4b52-af05-2869223bbbff",
      "name": "Download Excel",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        540,
        140
      ],
      "parameters": {
        "url": "={{ $json.excel_source_url }}",
        "options": {
          "response": {
            "response": {
              "responseFormat": "file"
            }
          }
        }
      },
      "typeVersion": 4.1
    },
    {
      "id": "b5962a7b-27d3-45f1-adc4-1abff5d1c990",
      "name": "Find Zammad User by email",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1360,
        -60
      ],
      "parameters": {
        "url": "={{ $('Basic Variables').item.json.zammad_base_url }}api/v1/users/search?query=email:{{ $json.email }}",
        "options": {},
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth"
      },
      "credentials": {
        "httpHeaderAuth": {
          "name": "<your credential>"
        }
      },
      "executeOnce": false,
      "typeVersion": 4.2,
      "alwaysOutputData": false
    },
    {
      "id": "0b8f5007-d28d-4406-a7ec-aa69d2b865d5",
      "name": "Update User Roles",
      "type": "n8n-nodes-base.httpRequest",
      "onError": "continueErrorOutput",
      "position": [
        2020,
        120
      ],
      "parameters": {
        "url": "={{ $('Basic Variables').item.json.zammad_base_url }}/api/v1/users/{{ $json.id }}",
        "method": "PUT",
        "options": {},
        "jsonBody": "={\n  \"role_ids\": [\n  {{ $json.role_ids }}\n  ]\n} ",
        "sendBody": true,
        "specifyBody": "json",
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth"
      },
      "credentials": {
        "httpHeaderAuth": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "7724e271-0beb-4fc3-a9dd-4e55bcf033a1",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        60,
        -500
      ],
      "parameters": {
        "width": 577.5890410958907,
        "height": 253.58904109589045,
        "content": "## Authentication for Zammad\n\nCreate in the Node Find Zammad User by email a Header Auth Authentication\n\nUse:\n\nName: Authorization\nValue: Bearer - put here your zammad api token - \n"
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "2e34f31f-cb00-43e1-8709-6405ea8521ac",
  "connections": {
    "Merge": {
      "main": [
        [
          {
            "node": "Update User Roles",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Download Excel": {
      "main": [
        [
          {
            "node": "Extract from File",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Basic Variables": {
      "main": [
        [
          {
            "node": "Download Excel",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Extract from File": {
      "main": [
        [
          {
            "node": "Zammad Univeral User Object",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Find Zammad User by email": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Zammad Univeral User Object": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 1
          },
          {
            "node": "Find Zammad User by email",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "When clicking \"Execute Workflow\"": {
      "main": [
        [
          {
            "node": "Basic Variables",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}

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About this workflow

Update Roles by Excel. Uses manualTrigger, extractFromFile, httpRequest, stickyNote. Event-driven trigger; 9 nodes.

Source: https://github.com/Zie619/n8n-workflows — original creator credit. Request a take-down →

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