AutomationFlowsWeb Scraping › Update Zammad Roles by Excel

Update Zammad Roles by Excel

BySirhexalot @sirhexalot on n8n.io

This n8n workflow allows you to update user roles in Zammad based on data from an Excel file. The workflow automates role assignments, ensuring efficient and consistent updates. Excel Integration: Import user data from an Excel file containing emails and role assignments.…

Event trigger★★★★☆ complexity9 nodesHTTP Request
Web Scraping Trigger: Event Nodes: 9 Complexity: ★★★★☆ Added:

This workflow corresponds to n8n.io template #2598 — we link there as the canonical source.

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

Download .json
{
  "id": "xzKlhjcc6QEzA98Z",
  "meta": {
    "templateId": "2041",
    "templateCredsSetupCompleted": true
  },
  "name": "Update Roles by Excel",
  "tags": [],
  "nodes": [
    {
      "id": "580d8a47-32cc-4976-a464-793523ae3d1e",
      "name": "When clicking \"Execute Workflow\"",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        80,
        140
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "f37ea772-a953-4b5b-8e54-c76e42938544",
      "name": "Extract from File",
      "type": "n8n-nodes-base.extractFromFile",
      "position": [
        760,
        140
      ],
      "parameters": {
        "options": {},
        "operation": "xlsx"
      },
      "typeVersion": 1
    },
    {
      "id": "60ab7913-d421-41cd-af04-ccec2ed6838e",
      "name": "Merge",
      "type": "n8n-nodes-base.merge",
      "position": [
        1700,
        120
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "fieldsToMatchString": "email"
      },
      "typeVersion": 3
    },
    {
      "id": "ad6719b4-95dc-419e-94cb-97039014be62",
      "name": "Basic Variables",
      "type": "n8n-nodes-base.set",
      "position": [
        320,
        140
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "68b32087-5e23-4590-8042-0061234ce479",
              "name": "zammad_base_url",
              "type": "string",
              "value": "https://zammad.sirhexalot.de/"
            },
            {
              "id": "240f4dc5-a070-4623-96e7-1e0750dbeba5",
              "name": "excel_source_url",
              "type": "string",
              "value": "http://zammad.sirhexalot.de/Users.txt"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "8f18e493-5dbe-4447-a422-450c610e9585",
      "name": "Zammad Univeral User Object",
      "type": "n8n-nodes-base.set",
      "position": [
        1020,
        140
      ],
      "parameters": {
        "values": {
          "string": [
            {
              "name": "email",
              "value": "={{ $json.email }}"
            },
            {
              "name": "role_ids",
              "value": "={{ $json.role_ids }}\n"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1
    },
    {
      "id": "5bc0a423-91bc-4b52-af05-2869223bbbff",
      "name": "Download Excel",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        540,
        140
      ],
      "parameters": {
        "url": "={{ $json.excel_source_url }}",
        "options": {
          "response": {
            "response": {
              "responseFormat": "file"
            }
          }
        }
      },
      "typeVersion": 4.1
    },
    {
      "id": "b5962a7b-27d3-45f1-adc4-1abff5d1c990",
      "name": "Find Zammad User by email",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1360,
        -60
      ],
      "parameters": {
        "url": "={{ $('Basic Variables').item.json.zammad_base_url }}api/v1/users/search?query=email:{{ $json.email }}",
        "options": {},
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth"
      },
      "credentials": {
        "httpHeaderAuth": {
          "name": "<your credential>"
        }
      },
      "executeOnce": false,
      "typeVersion": 4.2,
      "alwaysOutputData": false
    },
    {
      "id": "0b8f5007-d28d-4406-a7ec-aa69d2b865d5",
      "name": "Update User Roles",
      "type": "n8n-nodes-base.httpRequest",
      "onError": "continueErrorOutput",
      "position": [
        2020,
        120
      ],
      "parameters": {
        "url": "={{ $('Basic Variables').item.json.zammad_base_url }}/api/v1/users/{{ $json.id }}",
        "method": "PUT",
        "options": {},
        "jsonBody": "={\n  \"role_ids\": [\n  {{ $json.role_ids }}\n  ]\n} ",
        "sendBody": true,
        "specifyBody": "json",
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth"
      },
      "credentials": {
        "httpHeaderAuth": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "7724e271-0beb-4fc3-a9dd-4e55bcf033a1",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        60,
        -500
      ],
      "parameters": {
        "width": 577.5890410958907,
        "height": 253.58904109589045,
        "content": "## Authentication for Zammad\n\nCreate in the Node Find Zammad User by email a Header Auth Authentication\n\nUse:\n\nName: Authorization\nValue: Bearer YOUR_TOKEN_HERE put here your zammad api token - \n"
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "2e34f31f-cb00-43e1-8709-6405ea8521ac",
  "connections": {
    "Merge": {
      "main": [
        [
          {
            "node": "Update User Roles",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Download Excel": {
      "main": [
        [
          {
            "node": "Extract from File",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Basic Variables": {
      "main": [
        [
          {
            "node": "Download Excel",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Extract from File": {
      "main": [
        [
          {
            "node": "Zammad Univeral User Object",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Find Zammad User by email": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Zammad Univeral User Object": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 1
          },
          {
            "node": "Find Zammad User by email",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "When clicking \"Execute Workflow\"": {
      "main": [
        [
          {
            "node": "Basic Variables",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}

Credentials you'll need

Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.

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About this workflow

This n8n workflow allows you to update user roles in Zammad based on data from an Excel file. The workflow automates role assignments, ensuring efficient and consistent updates. Excel Integration: Import user data from an Excel file containing emails and role assignments.…

Source: https://n8n.io/workflows/2598/ — original creator credit. Request a take-down →

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