Ahmed Saadawi This workflow corresponds to n8n.io template #6595 — we link there as the canonical source.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": "o9Vh63HwDIEzugjl",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "Auto-Log WhatsApp Inbound Messages to Vtiger CRM WALog and relate with Leads",
"tags": [],
"nodes": [
{
"id": "a077146b-6cf8-403a-a7a9-660c96c669ca",
"name": "Search Lead by Phone",
"type": "n8n-nodes-vtiger-crm.vtigerNode",
"position": [
-880,
16
],
"parameters": {
"query_field": "={{ `SELECT id FROM Leads WHERE phone='${$json.phone}' OR mobile='${$json.phone}' LIMIT 1;` }}"
},
"credentials": {
"vtigerApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "79d838b4-5684-4b74-bc9d-abc323e93e04",
"name": "Create Lead",
"type": "n8n-nodes-vtiger-crm.vtigerNode",
"position": [
-496,
176
],
"parameters": {
"operation": "create",
"element_field": "={ \n\"firstname\": \"-\",\n\"lastname\": \"{{ $('Set: Extract Name, Phone & Message').item.json.custName }}\", \n\"phone\": \"{{ $('Set: Extract Name, Phone & Message').item.json.phone }}\", \n\"assigned_user_id\": \"19x1\"\n}",
"elementType_field": "Leads"
},
"credentials": {
"vtigerApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "56a114e7-0bb4-417e-b49b-58834f4a5d6a",
"name": "Log to WhatsAppLog (Existing Lead)",
"type": "n8n-nodes-vtiger-crm.vtigerNode",
"position": [
-256,
0
],
"parameters": {
"operation": "create",
"element_field": "={ \"cf_1100\": \"{{ $('Set: Extract Name, Phone & Message').item.json.message }}\",\n\"name\": \"{{ $('Set: Extract Name, Phone & Message').item.json.custName }}\",\n\"cf_1098\": \"Inbound\",\n\"cf_1102\": \"{{ $('Set: Extract Name, Phone & Message').item.json.phone }}\",\n\"leadid\": \"{{$json.result[0].id}}\",\n\"assigned_user_id\" : \"19x1\"\n}",
"elementType_field": "WhatsaAppLog"
},
"credentials": {
"vtigerApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "310ab4fd-bfb7-4e78-aa0a-a12b6aafbdf6",
"name": "No Operation, do nothing",
"type": "n8n-nodes-base.noOp",
"position": [
-656,
-176
],
"parameters": {},
"typeVersion": 1
},
{
"id": "5af4db56-df2f-4a2a-be70-910748ae6181",
"name": "Webhook: WhatsApp Listen",
"type": "n8n-nodes-base.webhook",
"position": [
-1072,
-192
],
"parameters": {
"path": "whatsAppListen",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 1
},
{
"id": "5f59cb3a-bb09-4335-86d4-3d985729229a",
"name": "If message not from group and not outbound",
"type": "n8n-nodes-base.if",
"position": [
-864,
-192
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "419382f9-3a23-40ba-afa1-33d71252d2e7",
"operator": {
"type": "boolean",
"operation": "equals"
},
"leftValue": "={{ $json.body.data.key.fromMe }}",
"rightValue": "={{false}}"
},
{
"id": "df484897-bdd3-490f-9902-0b2b51906bd1",
"operator": {
"type": "boolean",
"operation": "equals"
},
"leftValue": "={{ $json.body.data.key.remoteJid.includes('@g.us') }}",
"rightValue": "={{false}}"
},
{
"id": "6d2be59c-30bd-4de3-a36b-720adaa5cbcf",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "fab20986-8189-4595-8dc6-e143456269ef",
"name": "Set: Extract Name, Phone & Message",
"type": "n8n-nodes-base.set",
"position": [
-1056,
16
],
"parameters": {
"values": {
"string": [
{
"name": "custName",
"value": "={{ $json.body.data.pushName }}"
},
{
"name": "phone",
"value": "={{ $json.body.data.key.remoteJid.replace('@s.whatsapp.net', '') }}"
},
{
"name": "message",
"value": "={{ $json.body.data.message.conversation }}"
}
]
},
"options": {},
"keepOnlySet": true
},
"typeVersion": 2
},
{
"id": "9eb85375-ae60-4b3f-97ad-708fbadf76c2",
"name": "If Lead existing",
"type": "n8n-nodes-base.if",
"position": [
-656,
16
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "ee868d62-2dcd-4628-8cae-6ee6f673c5b3",
"operator": {
"type": "string",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $json.result[0].id || '' }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "6b49bc90-75ab-44bb-b204-7ec0e4e096ff",
"name": "Log to WhatsAppLog (New Lead)",
"type": "n8n-nodes-vtiger-crm.vtigerNode",
"position": [
-256,
176
],
"parameters": {
"operation": "create",
"element_field": "={ \"cf_1100\": \"{{ $('Set: Extract Name, Phone & Message').item.json.message }}\",\n\"name\": \"{{ $('Set: Extract Name, Phone & Message').item.json.custName }}\",\n\"cf_1098\": \"Inbound\",\n\"cf_1102\": \"{{ $('Set: Extract Name, Phone & Message').item.json.phone }}\",\n\"leadid\": \"{{ $json.result.id }}\",\n\"assigned_user_id\" : \"19x1\"\n}",
"elementType_field": "WhatsaAppLog"
},
"credentials": {
"vtigerApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "77633b01-34f1-4abd-9183-f9d9a20c0eb5",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1456,
-160
],
"parameters": {
"width": 336,
"height": 448,
"content": "## Summary\nThis workflow:\n- **Listens** for inbound WhatsApp messages.\n- **Ignores** group messages and those sent by yourself (Outbound).\n- **Searches** Vtiger CRM for an existing lead by phone.\n- If found, **logs** the message in the `WhatsAppLog` module and relate with Lead.\n- If not found, **creates a new lead** and logs the message.\n\n### Use case:\n- Ideal for businesses using WhatsApp for customer communication who want to automate CRM lead management and ensure no conversation is missed."
},
"typeVersion": 1
}
],
"active": true,
"settings": {
"executionOrder": "v1"
},
"versionId": "5d737057-8452-4fca-97bc-7685a15b14c7",
"connections": {
"Create Lead": {
"main": [
[
{
"node": "Log to WhatsAppLog (New Lead)",
"type": "main",
"index": 0
}
]
]
},
"If Lead existing": {
"main": [
[
{
"node": "Log to WhatsAppLog (Existing Lead)",
"type": "main",
"index": 0
}
],
[
{
"node": "Create Lead",
"type": "main",
"index": 0
}
]
]
},
"Search Lead by Phone": {
"main": [
[
{
"node": "If Lead existing",
"type": "main",
"index": 0
}
]
]
},
"Webhook: WhatsApp Listen": {
"main": [
[
{
"node": "If message not from group and not outbound",
"type": "main",
"index": 0
}
]
]
},
"Log to WhatsAppLog (Existing Lead)": {
"main": [
[]
]
},
"Set: Extract Name, Phone & Message": {
"main": [
[
{
"node": "Search Lead by Phone",
"type": "main",
"index": 0
}
]
]
},
"If message not from group and not outbound": {
"main": [
[
{
"node": "Set: Extract Name, Phone & Message",
"type": "main",
"index": 0
}
],
[
{
"node": "No Operation, do nothing",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
vtigerApi
Pro
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About this workflow
🔥 A Game-Changer for CRM Logging! Automatically Log WhatsApp Inbound Messages to Vtiger and Link to Leads 💬⚡ ⚠️ This Workflow Requires Community Nodes & a Self-Hosted n8n Instance
Source: https://n8n.io/workflows/6595/ — original creator credit. Request a take-down →
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