The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": 23,
"name": "Zendesk-to-slack",
"nodes": [
{
"name": "On clicking 'execute'",
"type": "n8n-nodes-base.manualTrigger",
"position": [
360,
350
],
"parameters": {},
"typeVersion": 1
},
{
"name": "Cron",
"type": "n8n-nodes-base.cron",
"color": "#068906",
"position": [
360,
560
],
"parameters": {
"triggerTimes": {
"item": [
{
"hour": 16,
"minute": 30
}
]
}
},
"typeVersion": 1
},
{
"name": "Function",
"type": "n8n-nodes-base.function",
"position": [
690,
460
],
"parameters": {
"functionCode": "// Create our Slack message\n// This will output a list of Ticket URLs with the status and the subject\n// 12345 [STATUS] - Ticket Subject\nlet message = \"*Unassigned Tickets*\\n\\n\";\n\n// Loop the input items\nfor (item of items) {\n // Append the ticket information to the message\n message += \"*<\" + item.json.url.replace(\"api/v2\",\"agent\").replace(\".json\",\"\") + \"|\" + item.json.id + \">* [\" + item.json.status.toUpperCase() + \"] - \" + item.json.subject + \"\\n\"; \n}\n\n// Return our message\nreturn [{json: {message}}];"
},
"typeVersion": 1
},
{
"name": "Slack",
"type": "n8n-nodes-base.slack",
"position": [
870,
460
],
"parameters": {
"text": "={{$json[\"message\"]}}",
"channel": "jarvis-test",
"attachments": [],
"otherOptions": {}
},
"credentials": {
"slackApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"name": "Zendesk",
"type": "n8n-nodes-base.zendesk",
"position": [
510,
460
],
"parameters": {
"options": {
"query": "assignee:none status<pending"
},
"operation": "getAll",
"returnAll": true
},
"credentials": {
"zendeskApi": {
"name": "<your credential>"
}
},
"typeVersion": 1
}
],
"active": false,
"settings": {},
"connections": {
"Cron": {
"main": [
[
{
"node": "Zendesk",
"type": "main",
"index": 0
}
]
]
},
"Zendesk": {
"main": [
[
{
"node": "Function",
"type": "main",
"index": 0
}
]
]
},
"Function": {
"main": [
[
{
"node": "Slack",
"type": "main",
"index": 0
}
]
]
},
"On clicking 'execute'": {
"main": [
[
{
"node": "Zendesk",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
slackApizendeskApi
About this workflow
Zendesk-to-slack. Uses manualTrigger, slack, zendesk. Event-driven trigger; 5 nodes.
Source: https://github.com/Zie619/n8n-workflows — original creator credit. Request a take-down →