Zain Khan This workflow corresponds to n8n.io template #7405 — we link there as the canonical source.
This workflow follows the Agent → Chat Trigger recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"nodes": [
{
"id": "c5b15d1f-3f07-4075-83d6-e9b393a20a16",
"name": "When chat message received",
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"position": [
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],
"parameters": {},
"typeVersion": 1.1
},
{
"id": "91546766-7a95-4b59-8d13-e4b970b28e88",
"name": "AI Agent",
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"parameters": {},
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{
"id": "b4a7917b-a9e6-4076-9aad-efe7cc4d72c5",
"name": "On form submission",
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"parameters": {},
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},
{
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{
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{
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{
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"parameters": {},
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},
{
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{
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],
"parameters": {},
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},
{
"id": "ef4fcd5d-5fa5-4d75-af9c-58c4f559d7a3",
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{
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],
"parameters": {},
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},
{
"id": "81444721-dcc0-41dc-91f0-5c71f04e3033",
"name": "Pinecone Vector Store",
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{
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{
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},
{
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"name": "Pinecone (Retrieve Info)",
"type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
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"parameters": {},
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{
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"name": "Company Info",
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"parameters": {},
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},
{
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"name": "Extract Text",
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"parameters": {},
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{
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"parameters": {},
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{
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{
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{
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{
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},
{
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"name": "Loop Over Files",
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{
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{
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"parameters": {},
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},
{
"id": "05ac9943-f6de-43ab-b9bd-470d39e0db3d",
"name": "Get tickets",
"type": "n8n-nodes-base.googleSheetsTool",
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],
"parameters": {},
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},
{
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"parameters": {},
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},
{
"id": "05b6a554-0465-4595-821a-eac544c98b51",
"name": "Send a message in Gmail",
"type": "n8n-nodes-base.gmailTool",
"position": [
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],
"parameters": {},
"typeVersion": 2.1
},
{
"id": "6d27f310-28e3-4698-b09c-d924e5d77b4a",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
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"parameters": {},
"typeVersion": 1.2
},
{
"id": "53eb3e5f-8a73-4e8d-ab6e-840eb196f61d",
"name": "Embeddings OpenAI",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
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],
"parameters": {},
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},
{
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"name": "Embeddings OpenAI1",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
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],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "ac031d5a-ed46-4c36-8213-734a08fc2c1f",
"name": "WhatsApp Trigger",
"type": "n8n-nodes-base.whatsAppTrigger",
"position": [
1344,
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],
"parameters": {},
"typeVersion": 1
},
{
"id": "77349f3e-1292-432f-822a-4ca1d0b4a20d",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
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"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
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],
"parameters": {
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},
{
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"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"content": ""
},
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}
],
"connections": {
"XML": {
"main": [
[
{
"node": "Code",
"type": "main",
"index": 0
}
]
]
},
"Code": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 1
}
]
]
},
"HTML": {
"main": [
[
{
"node": "Pinecone Vector Store",
"type": "main",
"index": 0
}
]
]
},
"Wait": {
"main": [
[
{
"node": "Loop Over Pages",
"type": "main",
"index": 0
}
]
]
},
"Merge": {
"main": [
[
{
"node": "Remove Duplicates",
"type": "main",
"index": 0
}
]
]
},
"Switch1": {
"main": [
[
{
"node": "Split Pages URLs",
"type": "main",
"index": 0
}
],
[
{
"node": "HTTP Request",
"type": "main",
"index": 0
}
],
[
{
"node": "Split_Binary",
"type": "main",
"index": 0
}
]
]
},
"PDF or TXT": {
"main": [
[
{
"node": "Extract PDF",
"type": "main",
"index": 0
}
],
[
{
"node": "Extract Text",
"type": "main",
"index": 0
}
]
]
},
"Extract PDF": {
"main": [
[
{
"node": "Select Text",
"type": "main",
"index": 0
}
]
]
},
"Get tickets": {
"ai_tool": [
[
{
"node": "AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Select Text": {
"main": [
[
{
"node": "Loop Over Files",
"type": "main",
"index": 0
}
]
]
},
"Company Info": {
"main": [
[
{
"node": "AI Agent",
"type": "main",
"index": 0
}
]
]
},
"Extract Text": {
"main": [
[
{
"node": "Loop Over Files",
"type": "main",
"index": 0
}
]
]
},
"HTTP Request": {
"main": [
[
{
"node": "XML",
"type": "main",
"index": 0
}
]
]
},
"Split_Binary": {
"main": [
[
{
"node": "Loop Over Files",
"type": "main",
"index": 0
}
]
]
},
"Simple Memory": {
"ai_memory": [
[
{
"node": "AI Agent",
"type": "ai_memory",
"index": 0
}
]
]
},
"Fetch Page HTML": {
"main": [
[
{
"node": "Wait",
"type": "main",
"index": 0
}
]
]
},
"Loop Over Files": {
"main": [
[
{
"node": "Pinecone Vector Store",
"type": "main",
"index": 0
}
],
[
{
"node": "PDF or TXT",
"type": "main",
"index": 0
}
]
]
},
"Loop Over Pages": {
"main": [
[
{
"node": "HTML",
"type": "main",
"index": 0
}
],
[
{
"node": "Fetch Page HTML",
"type": "main",
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}
]
]
},
"Split Pages URLs": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 0
}
]
]
},
"WhatsApp Trigger": {
"main": [
[
{
"node": "Company Info",
"type": "main",
"index": 0
}
]
]
},
"Embeddings OpenAI": {
"ai_embedding": [
[
{
"node": "Pinecone (Retrieve Info)",
"type": "ai_embedding",
"index": 0
}
]
]
},
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "AI Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Remove Duplicates": {
"main": [
[
{
"node": "Loop Over Pages",
"type": "main",
"index": 0
}
]
]
},
"Embeddings OpenAI1": {
"ai_embedding": [
[
{
"node": "Pinecone Vector Store",
"type": "ai_embedding",
"index": 0
}
]
]
},
"On form submission": {
"main": [
[
{
"node": "Switch1",
"type": "main",
"index": 0
}
]
]
},
"Default Data Loader": {
"ai_document": [
[
{
"node": "Pinecone Vector Store",
"type": "ai_document",
"index": 0
}
]
]
},
"Create support tickets": {
"ai_tool": [
[
{
"node": "AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Send a message in Gmail": {
"ai_tool": [
[
{
"node": "AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Pinecone (Retrieve Info)": {
"ai_tool": [
[
{
"node": "AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"When chat message received": {
"main": [
[
{
"node": "Company Info",
"type": "main",
"index": 0
}
]
]
}
}
}
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About this workflow
This n8n workflow automates the entire process, from learning based on your website data, documents to a multi-channel chatbot with automated ticket creation. It's the perfect solution for businesses looking to build a powerful and intelligent chatbot, replace their customer…
Source: https://n8n.io/workflows/7405/ — original creator credit. Request a take-down →
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