Marth - Business Automation This workflow corresponds to n8n.io template #6491 — we link there as the canonical source.
The workflow JSON
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{
"id": "IxJT4VqwE8KfCHzD",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "Smart Client Relationship & Appointment Automation",
"tags": [],
"nodes": [
{
"id": "828d6aa3-e18a-4dac-90b8-2000e2c4c5e1",
"name": "Google Calendar Trigger",
"type": "n8n-nodes-base.googleCalendarTrigger",
"position": [
-16,
-48
],
"parameters": {},
"typeVersion": 1
},
{
"id": "85658a7a-92c2-4b62-b4ad-8410783e5e0a",
"name": "Get Client Data from CRM",
"type": "n8n-nodes-base.googleSheets",
"position": [
208,
-48
],
"parameters": {},
"typeVersion": 4.6
},
{
"id": "a35ef5a5-5f67-4c67-b5e3-f04bad792b70",
"name": "If (New vs. Returning Customer)",
"type": "n8n-nodes-base.if",
"position": [
432,
-48
],
"parameters": {},
"typeVersion": 2.2
},
{
"id": "487cc4dc-e8a3-4bbf-9e4a-71000346b709",
"name": "New Customer Welcome & Reminder",
"type": "n8n-nodes-base.twilio",
"position": [
656,
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],
"parameters": {},
"typeVersion": 1
},
{
"id": "3f151b68-5091-403e-9cd0-1c0bb3483a14",
"name": "Returning Customer Reminder",
"type": "n8n-nodes-base.twilio",
"position": [
656,
48
],
"parameters": {},
"typeVersion": 1
},
{
"id": "c9302985-1479-423e-821a-f583df074d97",
"name": "Wait (After Appointment)",
"type": "n8n-nodes-base.wait",
"position": [
880,
-48
],
"parameters": {},
"typeVersion": 1.1
},
{
"id": "c1aa2c5e-79ae-4e75-b7a2-7460999895a1",
"name": "Send Survey/Review Request",
"type": "n8n-nodes-base.twilio",
"position": [
1104,
-48
],
"parameters": {},
"typeVersion": 1
},
{
"id": "8aecc08d-41a9-4bd1-9b34-56a250db8404",
"name": "Re-engagement Trigger",
"type": "n8n-nodes-base.scheduleTrigger",
"position": [
-16,
400
],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "3f107284-d3c7-4277-ae9c-ad7cb5adff3f",
"name": "Find Clients Needing Re-engagement",
"type": "n8n-nodes-base.googleSheets",
"position": [
208,
400
],
"parameters": {},
"typeVersion": 4.6
},
{
"id": "ed722360-e087-4682-afb8-49b64d8617b9",
"name": "Re-engagement Offer",
"type": "n8n-nodes-base.twilio",
"position": [
432,
400
],
"parameters": {},
"typeVersion": 1
},
{
"id": "b722ac5f-9027-42f8-9ae8-374eed05a908",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-80,
-176
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "8957e88d-343e-4b18-8828-edef8781363e",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-80,
320
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "1f5066da-9539-486c-9ef5-8420f7136976",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-880,
-176
],
"parameters": {
"content": ""
},
"typeVersion": 1
}
],
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "e4cc379f-df88-40ed-b3a4-49243b33f1db",
"connections": {
"Re-engagement Trigger": {
"main": [
[
{
"node": "Find Clients Needing Re-engagement",
"type": "main",
"index": 0
}
]
]
},
"Google Calendar Trigger": {
"main": [
[
{
"node": "Get Client Data from CRM",
"type": "main",
"index": 0
}
]
]
},
"Get Client Data from CRM": {
"main": [
[
{
"node": "If (New vs. Returning Customer)",
"type": "main",
"index": 0
}
]
]
},
"Wait (After Appointment)": {
"main": [
[
{
"node": "Send Survey/Review Request",
"type": "main",
"index": 0
}
]
]
},
"Returning Customer Reminder": {
"main": [
[
{
"node": "Wait (After Appointment)",
"type": "main",
"index": 0
}
]
]
},
"If (New vs. Returning Customer)": {
"main": [
[
{
"node": "New Customer Welcome & Reminder",
"type": "main",
"index": 0
}
],
[
{
"node": "Returning Customer Reminder",
"type": "main",
"index": 0
}
]
]
},
"New Customer Welcome & Reminder": {
"main": [
[
{
"node": "Wait (After Appointment)",
"type": "main",
"index": 0
}
]
]
},
"Find Clients Needing Re-engagement": {
"main": [
[
{
"node": "Re-engagement Offer",
"type": "main",
"index": 0
}
]
]
}
}
}
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About this workflow
This workflow is a comprehensive, AI-powered system that acts as a virtual client relationship manager for any appointment-based business. It handles the entire client journey—from appointment booking to follow-up and re-engagement—all on autopilot. Appointment Trigger: The…
Source: https://n8n.io/workflows/6491/ — original creator credit. Request a take-down →
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