The workflow JSON
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{
"id": "cmGsNvW9bEORABdo",
"name": "Bitrix24 Chatbot Application Workflow example with Webhook Integration",
"tags": [
{
"id": "5YZ9E6AmGZn6WTMa",
"name": "Tech demo",
"createdAt": "2024-12-28T09:13:02.965Z",
"updatedAt": "2024-12-28T09:13:02.965Z"
},
{
"id": "hEvnK1kMYTPrL3vs",
"name": "Bitrix24",
"createdAt": "2025-01-04T16:12:36.741Z",
"updatedAt": "2025-01-04T16:12:36.741Z"
},
{
"id": "yKS9RGKLuFUhYFIE",
"name": "Chatbot",
"createdAt": "2025-01-04T16:12:36.757Z",
"updatedAt": "2025-01-04T16:12:36.757Z"
}
],
"nodes": [
{
"id": "ddd802bb-0da0-474d-b1e9-74f247e603e0",
"name": "Bitrix24 Handler",
"type": "n8n-nodes-base.webhook",
"position": [
0,
0
],
"parameters": {
"path": "bitrix24/handler.php",
"options": {},
"httpMethod": "POST",
"responseMode": "responseNode"
},
"typeVersion": 1
},
{
"id": "5676a53e-6758-4ad5-ace6-e494fa10b6c3",
"name": "Credentials",
"type": "n8n-nodes-base.set",
"position": [
200,
0
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "030f8f90-2669-4c20-9eab-c572c4b7c70c",
"name": "CLIENT_ID",
"type": "string",
"value": "local.6779636e712043.37129431"
},
{
"id": "de9bbb7a-b782-4540-b259-527625db8490",
"name": "CLIENT_SECRET",
"type": "string",
"value": "dTzUfBoTFLxNhuzc1zsnDbCeii98ZaE5By4aQPQEOxLJAS9y6i"
},
{
"id": "86b7aff7-1e25-4b12-a366-23cf34e5a405",
"name": "application_token",
"type": "string",
"value": "={{ $json.body['auth[application_token]'] }}"
},
{
"id": "69bbcb1f-ba6e-42eb-be8a-ee0707ce997d",
"name": "domain",
"type": "string",
"value": "={{ $json.body['auth[domain]'] }}\n"
},
{
"id": "dc1b0515-f06a-4731-b0dc-912a8d04e56b",
"name": "access_token",
"type": "string",
"value": "={{ $json.body['auth[access_token]'] }}"
}
]
},
"includeOtherFields": true
},
"typeVersion": 3.4
},
{
"id": "b72c00cf-9f8c-4c2a-9093-b80d82bab85b",
"name": "Validate Token",
"type": "n8n-nodes-base.if",
"position": [
400,
0
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "or",
"conditions": [
{
"id": "da73d0ba-6eeb-405e-89fe-9d041fd2e0cd",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.CLIENT_ID }}",
"rightValue": "={{ $json.application_token }}"
},
{
"id": "4ba90f7b-0299-4097-9ae7-6e4dee428a74",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "1",
"rightValue": "1"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "f0feb392-873a-4643-b7ad-0e6d9f877e82",
"name": "Route Event",
"type": "n8n-nodes-base.switch",
"position": [
600,
0
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "ONIMBOTMESSAGEADD",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "ONIMBOTMESSAGEADD"
}
]
},
"renameOutput": true
},
{
"outputKey": "ONIMBOTJOINCHAT",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e9125f57-129e-4026-86ff-746d40b92b04",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "ONIMBOTJOINCHAT"
}
]
},
"renameOutput": true
},
{
"outputKey": "ONAPPINSTALL",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "2db7bed5-fd88-4900-b8d2-e27b49c2fcca",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "ONAPPINSTALL"
}
]
},
"renameOutput": true
},
{
"outputKey": "ONIMBOTDELETE",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "b708d339-fd46-470d-b0d5-ff2eb405f5ce",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "ONIMBOTDELETE"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "56fcdc5f-d509-4c9f-a437-79c53add49f8",
"name": "Process Message",
"type": "n8n-nodes-base.function",
"position": [
800,
0
],
"parameters": {
"functionCode": "// Process Message Node\nconst items = $input.all();\nconst item = items[0];\n\n// Get message data from the correct path\nconst message = item.json.body['data[PARAMS][MESSAGE]'];\nconst dialogId = item.json.body['data[PARAMS][DIALOG_ID]'];\n\n// Get auth data\nconst auth = {\n access_token: item.json.access_token,\n domain: item.json.domain\n};\n\nif (message.toLowerCase() === \"what's hot\") {\n return {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: \"Hi! I am an example-bot.\\nI repeat what you say\",\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n };\n} else {\n return {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: `You said:\\n${message}`,\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n };\n}"
},
"typeVersion": 1
},
{
"id": "a647ed67-c812-4416-8c85-55a681bc7f80",
"name": "Process Join",
"type": "n8n-nodes-base.function",
"position": [
800,
160
],
"parameters": {
"functionCode": "// Process Join Node\nconst items = $input.all();\nconst item = items[0];\n\n// Get dialog ID from the correct path\nconst dialogId = item.json.body['data[PARAMS][DIALOG_ID]'];\n\n// Get auth data\nconst auth = {\n access_token: item.json.access_token,\n domain: item.json.domain\n};\n\nreturn {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: 'Hi! I am an example-bot. I repeat what you say',\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n};"
},
"typeVersion": 1
},
{
"id": "4aac8853-d80e-4201-9f31-7838d18afe71",
"name": "Process Install",
"type": "n8n-nodes-base.function",
"position": [
800,
320
],
"parameters": {
"functionCode": "// Process Install Node\nconst items = $input.all();\nconst item = items[0];\n\n// Get the webhook URL from input\nconst handlerBackUrl = item.json.webhookUrl;\n\n// Get auth data directly from item.json\nconst auth = {\n access_token: item.json.access_token,\n application_token: item.json.application_token,\n domain: item.json.domain\n};\n\nreturn {\n json: {\n handler_back_url: handlerBackUrl,\n CODE: 'LocalExampleBot',\n TYPE: 'B',\n EVENT_MESSAGE_ADD: handlerBackUrl,\n EVENT_WELCOME_MESSAGE: handlerBackUrl,\n EVENT_BOT_DELETE: handlerBackUrl,\n PROPERTIES: {\n NAME: 'Bot',\n LAST_NAME: 'Example',\n COLOR: 'AQUA',\n EMAIL: 'no@example.com',\n PERSONAL_BIRTHDAY: '2020-07-18',\n WORK_POSITION: 'Report on affairs',\n PERSONAL_GENDER: 'M'\n },\n // Use the auth data from item.json\n AUTH: auth.access_token,\n CLIENT_ID: auth.application_token,\n DOMAIN: auth.domain\n }\n};"
},
"typeVersion": 1
},
{
"id": "30922462-255b-4ba6-8167-88aec244fdb1",
"name": "Register Bot",
"type": "n8n-nodes-base.httpRequest",
"position": [
1000,
320
],
"parameters": {
"url": "=https://{{ $json.DOMAIN }}/rest/imbot.register?auth={{$json.AUTH}}",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "CODE",
"value": "LocalExampleBot"
},
{
"name": "TYPE",
"value": "B"
},
{
"name": "EVENT_MESSAGE_ADD",
"value": "={{$json.handler_back_url}}"
},
{
"name": "EVENT_WELCOME_MESSAGE",
"value": "={{$json.handler_back_url}}"
},
{
"name": "EVENT_BOT_DELETE",
"value": "={{$json.handler_back_url}}"
},
{
"name": "PROPERTIES",
"value": "={{ {\n NAME: 'Bot',\n LAST_NAME: 'Example',\n COLOR: 'AQUA',\n EMAIL: 'no@example.com',\n PERSONAL_BIRTHDAY: '2020-07-18',\n WORK_POSITION: 'Report on affairs',\n PERSONAL_GENDER: 'M'\n} }}"
},
{
"name": "CLIENT_ID",
"value": "={{ $json.CLIENT_ID }}"
},
{
"name": "CLIENT_SECRET",
"value": "={{ $json.AUTH }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "8c1c7ebf-d5b3-472e-9d98-34cc65ba86ba",
"name": "Send Message",
"type": "n8n-nodes-base.httpRequest",
"position": [
1000,
0
],
"parameters": {
"url": "=https://{{$json.DOMAIN}}/rest/imbot.message.add?auth={{$json.AUTH}}",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "DIALOG_ID",
"value": "={{ $json.DIALOG_ID }}"
},
{
"name": "MESSAGE",
"value": "={{ $json.MESSAGE }}"
},
{
"name": "AUTH",
"value": "={{ $json.AUTH }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "af0d2b44-53f7-4c4c-9428-d54ebcf41bff",
"name": "Send Join Message",
"type": "n8n-nodes-base.httpRequest",
"position": [
1000,
160
],
"parameters": {
"url": "=https://{{$json.DOMAIN}}/rest/imbot.message.add",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "DIALOG_ID",
"value": "={{ $json.DIALOG_ID }}"
},
{
"name": "MESSAGE",
"value": "={{ $json.MESSAGE }}"
},
{
"name": "AUTH",
"value": "={{ $json.AUTH }}"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "9110f66d-1c35-44b4-bc73-18f821b50b71",
"name": "Process Delete",
"type": "n8n-nodes-base.noOp",
"position": [
800,
480
],
"parameters": {},
"typeVersion": 1
},
{
"id": "81a5fc23-47a4-4ef8-bfb4-31593aed12fd",
"name": "Success Response",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
1200,
0
],
"parameters": {
"options": {
"responseCode": 200
},
"respondWith": "json",
"responseBody": "={\n \"result\": true\n}"
},
"typeVersion": 1.1
},
{
"id": "a19f3b0b-496f-4f3d-a9c2-044356070e32",
"name": "Error Response",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
400,
160
],
"parameters": {
"options": {
"responseCode": 401
},
"respondWith": "json",
"responseBody": "={{\n \"result\": false,\n \"error\": \"Invalid application token\"\n}}"
},
"typeVersion": 1.1
}
],
"active": true,
"settings": {
"executionOrder": "v1"
},
"versionId": "401b00c7-dc0c-4067-9b27-27dc171cc52e",
"connections": {
"Credentials": {
"main": [
[
{
"node": "Validate Token",
"type": "main",
"index": 0
}
]
]
},
"Route Event": {
"main": [
[
{
"node": "Process Message",
"type": "main",
"index": 0
}
],
[
{
"node": "Process Join",
"type": "main",
"index": 0
}
],
[
{
"node": "Process Install",
"type": "main",
"index": 0
}
],
[
{
"node": "Process Delete",
"type": "main",
"index": 0
}
],
[],
[],
[],
[],
[]
]
},
"Process Join": {
"main": [
[
{
"node": "Send Join Message",
"type": "main",
"index": 0
}
]
]
},
"Register Bot": {
"main": [
[
{
"node": "Success Response",
"type": "main",
"index": 0
}
]
]
},
"Send Message": {
"main": [
[
{
"node": "Success Response",
"type": "main",
"index": 0
}
]
]
},
"Process Delete": {
"main": [
[
{
"node": "Success Response",
"type": "main",
"index": 0
}
]
]
},
"Validate Token": {
"main": [
[
{
"node": "Route Event",
"type": "main",
"index": 0
}
],
[
{
"node": "Error Response",
"type": "main",
"index": 0
}
]
]
},
"Process Install": {
"main": [
[
{
"node": "Register Bot",
"type": "main",
"index": 0
}
]
]
},
"Process Message": {
"main": [
[
{
"node": "Send Message",
"type": "main",
"index": 0
}
]
]
},
"Bitrix24 Handler": {
"main": [
[
{
"node": "Credentials",
"type": "main",
"index": 0
}
]
]
},
"Send Join Message": {
"main": [
[
{
"node": "Success Response",
"type": "main",
"index": 0
}
]
]
}
}
}
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How this works
This workflow enables seamless chatbot interactions within Bitrix24 by processing incoming messages, user joins, and installations through a webhook trigger, allowing businesses to automate customer support and engagement without manual oversight. It suits teams managing client communications in Bitrix24, delivering immediate responses and streamlined onboarding to enhance efficiency. The key step involves routing events via a switch node after token validation, followed by tailored functions to handle each interaction type, with an httpRequest node registering the bot for reliable operation.
Use this workflow when building a basic chatbot for Bitrix24 to handle routine queries and events in real time, particularly for small to medium teams seeking quick automation setup. Avoid it for complex AI-driven conversations, as it lacks advanced processing nodes; opt for simpler triggers instead of webhooks if your volume is low. Common variations include adding email notifications after message processing or integrating with external APIs for data enrichment beyond the core Bitrix24 ecosystem.
About this workflow
Bitrix24 Chatbot Application Workflow example with Webhook Integration. Uses httpRequest, noOp, respondToWebhook. Webhook trigger; 13 nodes.
Source: https://github.com/Zie619/n8n-workflows — original creator credit. Request a take-down →
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