AutomationFlowsSlack & Telegram › Client Feedback Collector & Analyzer (form → AI Summary → Email + Social Draft)

Client Feedback Collector & Analyzer (form → AI Summary → Email + Social Draft)

ByRodrigue Gbadou @gbadou on n8n.io

This n8n workflow collects client feedback through a form (Tally, Typeform, or Google Forms) and uses AI to analyze it. It automatically generates a summary of the positive points, highlights areas for improvement, and drafts a short social media post based on the feedback.

Webhook trigger★★★★☆ complexity6 nodesHTTP RequestEmail SendTelegram
Slack & Telegram Trigger: Webhook Nodes: 6 Complexity: ★★★★☆ Added:

This workflow corresponds to n8n.io template #3910 — we link there as the canonical source.

This workflow follows the Emailsend → HTTP Request recipe pattern — see all workflows that pair these two integrations.

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

Download .json
{
  "id": "mW6b4dMHkIDfnaIj",
  "meta": {
    "templateCredsSetupCompleted": true
  },
  "name": "My workflow 4",
  "tags": [],
  "nodes": [
    {
      "id": "9ae28c07-bb44-4e64-b38c-a74a9de81b2e",
      "name": "Receive Feedback",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -440,
        540
      ],
      "parameters": {
        "path": "client-feedback",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 1
    },
    {
      "id": "770bc041-1846-4ac1-b8dc-61756686f906",
      "name": "Prepare AI Prompt",
      "type": "n8n-nodes-base.function",
      "position": [
        -240,
        540
      ],
      "parameters": {
        "functionCode": "\nconst feedback = $json.feedback || \"No feedback provided.\";\nreturn [{\n  json: {\n    prompt: `Analyze this client feedback: \"${feedback}\"\\n\\n1. Summarize the positive points.\\n2. Suggest improvements.\\n3. Generate a short social media post based on the positive elements.`\n  }\n}];\n"
      },
      "typeVersion": 1
    },
    {
      "id": "0b3a469a-f6f4-4140-9c6f-fd7ba7689c5e",
      "name": "Analyze with AI",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        -40,
        540
      ],
      "parameters": {
        "url": "https://api.deepseek.com/generate",
        "options": {},
        "authentication": "predefinedCredentialType",
        "jsonParameters": true
      },
      "typeVersion": 2
    },
    {
      "id": "bdbf3a85-e68f-4fe3-b0b4-d44578d11c31",
      "name": "Format AI Output",
      "type": "n8n-nodes-base.function",
      "position": [
        160,
        540
      ],
      "parameters": {
        "functionCode": "\nconst output = $json.response || $json.choices?.[0]?.text || \"No AI output.\";\nconst splitIndex = output.indexOf(\"3.\");\nlet summary = output;\nlet post = \"No post generated.\";\n\nif (splitIndex !== -1) {\n  summary = output.substring(0, splitIndex).trim();\n  post = output.substring(splitIndex).replace(/^3\\./, \"\").trim();\n}\n\nreturn [{\n  json: {\n    report: summary,\n    post: post\n  }\n}];\n"
      },
      "typeVersion": 1
    },
    {
      "id": "47093d4d-645b-4dc8-a5a4-1b35a649ac97",
      "name": "Send Feedback Report",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        380,
        500
      ],
      "parameters": {
        "text": "={{ $json[\"report\"] }}",
        "options": {},
        "subject": "Client Feedback Summary",
        "toEmail": "user@example.com",
        "fromEmail": "your@email.com"
      },
      "typeVersion": 1
    },
    {
      "id": "e49a4898-00d9-4413-ac6d-87aafdfe6ff9",
      "name": "Send Social Draft",
      "type": "n8n-nodes-base.telegram",
      "position": [
        380,
        660
      ],
      "parameters": {
        "text": "={{ $json[\"post\"] }}",
        "chatId": "YOUR_TELEGRAM_CHAT_ID",
        "additionalFields": {}
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "54d175ec-080f-4d2d-9d83-60dd36c8f11b",
  "connections": {
    "Analyze with AI": {
      "main": [
        [
          {
            "node": "Format AI Output",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Format AI Output": {
      "main": [
        [
          {
            "node": "Send Feedback Report",
            "type": "main",
            "index": 0
          },
          {
            "node": "Send Social Draft",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Receive Feedback": {
      "main": [
        [
          {
            "node": "Prepare AI Prompt",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Prepare AI Prompt": {
      "main": [
        [
          {
            "node": "Analyze with AI",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
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About this workflow

This n8n workflow collects client feedback through a form (Tally, Typeform, or Google Forms) and uses AI to analyze it. It automatically generates a summary of the positive points, highlights areas for improvement, and drafts a short social media post based on the feedback.

Source: https://n8n.io/workflows/3910/ — original creator credit. Request a take-down →

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