satoshi This workflow corresponds to n8n.io template #12019 — we link there as the canonical source.
This workflow follows the Notion → OpenAI recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
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{
"id": "anA1Y5vVdcZqIAFg902kQ",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "Create FAQ articles from Slack threads to Notion and Zendesk",
"tags": [],
"nodes": [
{
"id": "e1291817-3be3-4298-a76c-5c7d97dddcd7",
"name": "Slack Trigger - :book: Reaction",
"type": "n8n-nodes-base.slackTrigger",
"position": [
-1616,
96
],
"parameters": {
"options": {},
"channelId": {
"__rl": true,
"mode": "list",
"value": ""
}
},
"typeVersion": 1
},
{
"id": "f18e3bd3-b4fa-4e9d-9e20-bdc692b7be58",
"name": "IF - :book: Reaction Check",
"type": "n8n-nodes-base.if",
"position": [
-1168,
96
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e4f5a6b7-8c9d-0e1f-2a3b-4c5d6e7f8a9b",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.reaction }}",
"rightValue": "book"
},
{
"id": "f5e6d7c8-9d0e-1f2a-3b4c-5d6e7f8a9b0c",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.item.type }}",
"rightValue": "message"
}
]
}
},
"typeVersion": 2
},
{
"id": "54cc93df-d45a-4847-bf2b-f920cfed9e3c",
"name": "Slack - Get Parent Message",
"type": "n8n-nodes-base.slack",
"position": [
-944,
96
],
"parameters": {
"operation": "get"
},
"typeVersion": 2.1
},
{
"id": "2fe8d288-e1f7-48cf-acbf-455c3c16fccc",
"name": "Slack - Get Thread",
"type": "n8n-nodes-base.slack",
"position": [
-720,
96
],
"parameters": {
"operation": "getAll"
},
"typeVersion": 2.1
},
{
"id": "f54db11a-baea-4ccd-aa9c-8d7729650e98",
"name": "Code - Format Conversation",
"type": "n8n-nodes-base.code",
"position": [
-496,
96
],
"parameters": {
"mode": "runOnceForEachItem",
"jsCode": "// Format thread messages\nconst messages = $input.all();\nconst config = $('Workflow Configuration1').item.json;\nlet conversation = '';\nlet metadata = {};\n\nif (messages && messages.length > 0) {\n // Treat the first message as the question\n const firstMsg = messages[0].json;\n conversation = `Q: ${firstMsg.text || ''}\\n`;\n \n metadata = {\n question_author: firstMsg.user || '',\n channel_id: firstMsg.channel || $json.channel,\n thread_ts: firstMsg.thread_ts || firstMsg.ts,\n created_at: new Date(parseFloat(firstMsg.ts) * 1000).toISOString(),\n channel_name: $json.channel_name || 'unknown',\n slack_workspace_id: config.slackWorkspaceId // Get from Config node\n };\n \n // Format replies as answers\n for (let i = 1; i < messages.length; i++) {\n const reply = messages[i].json;\n conversation += `A${i}: ${reply.user || 'Unknown'} - ${reply.text || ''}\\n`;\n }\n}\n\nreturn {\n conversation_for_ai: conversation.trim(),\n ...metadata\n};"
},
"typeVersion": 2
},
{
"id": "97100810-482d-43f6-afdd-97a7424f4faa",
"name": "OpenAI - Generate FAQ",
"type": "n8n-nodes-base.openAi",
"position": [
-272,
96
],
"parameters": {
"operation": "message",
"requestOptions": {}
},
"typeVersion": 1.1
},
{
"id": "945df56b-50de-4287-bc32-a3dbcb0b9a45",
"name": "Code - Prepare Notion Data",
"type": "n8n-nodes-base.code",
"position": [
-48,
96
],
"parameters": {
"mode": "runOnceForEachItem",
"jsCode": "// Merge OpenAI output with metadata\nconst aiResponse = JSON.parse($json.content || '{}');\nconst prevData = $input.item.json;\nconst config = $('Workflow Configuration1').item.json;\n\n// Generate Slack Thread URL (Using ID from Config node)\nconst workspaceId = config.slackWorkspaceId || 'YOUR_WORKSPACE_ID';\nconst channelId = prevData.channel_id || '';\nconst threadTsClean = (prevData.thread_ts || '').replace('.', '');\nconst threadUrl = `https://app.slack.com/client/${workspaceId}/${channelId}/thread/${channelId}-${threadTsClean}`;\n\nreturn {\n title: aiResponse.faq_question || 'Untitled FAQ',\n answer_markdown: aiResponse.faq_answer || '',\n tags: aiResponse.tags || [],\n summary: aiResponse.summary || '',\n slack_thread_url: threadUrl,\n channel_name: prevData.channel_name || 'unknown',\n created_at: prevData.created_at || new Date().toISOString(),\n notion_database_id: config.notionDatabaseId\n};"
},
"typeVersion": 2
},
{
"id": "bdcfb4e4-ba08-4a3d-9c48-c24f266852c2",
"name": "Notion - Create FAQ Page",
"type": "n8n-nodes-base.notion",
"position": [
176,
96
],
"parameters": {
"blockUi": {
"blockValues": [
{
"richText": "={{ $json.answer_markdown }}"
}
]
},
"options": {},
"resource": "databasePage",
"databaseId": "={{ $json.notion_database_id }}",
"propertiesUi": {
"propertyValues": [
{
"key": "Name",
"title": "={{ $json.title }}"
},
{
"key": "Summary",
"richText": "={{ $json.summary }}"
},
{
"key": "Tags"
},
{
"key": "Source"
},
{
"key": "Channel"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "39fd6ca0-6ead-4238-b21a-2d12731d3814",
"name": "Zendesk - Create Article (Optional)",
"type": "n8n-nodes-base.zendesk",
"position": [
400,
96
],
"parameters": {
"resource": "article"
},
"typeVersion": 1
},
{
"id": "2d0baad4-acf8-4cb4-aefe-498dd0d3d2c4",
"name": "Slack - Notify Completion",
"type": "n8n-nodes-base.slack",
"position": [
624,
96
],
"parameters": {
"text": "FAQ article automatically generated from this thread \ud83d\udcda\nNotion: {{ $('Notion - Create FAQ Page').item.json.url }}\nZendesk: {{ $('Zendesk - Create Article (Optional)').item.json.html_url || 'Skipped' }}",
"otherOptions": {}
},
"typeVersion": 2.1
},
{
"id": "4c255841-5341-4b48-a29e-8d8c9dcd4db5",
"name": "Workflow Configuration1",
"type": "n8n-nodes-base.set",
"position": [
-1392,
96
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "id-1",
"name": "slackWorkspaceId",
"type": "string",
"value": "<__PLACEHOLDER_VALUE__YOUR_SLACK_WORKSPACE_ID__>"
},
{
"id": "id-2",
"name": "notionDatabaseId",
"type": "string",
"value": "<__PLACEHOLDER_VALUE__YOUR_NOTION_DATABASE_ID__>"
},
{
"id": "id-3",
"name": "zendeskSectionId",
"type": "string",
"value": "<__PLACEHOLDER_VALUE__OPTIONAL_ZENDESK_SECTION_ID__>"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "62697e20-3024-42f9-828c-67d4e5eacb2b",
"name": "Workflow Overview",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2304,
-512
],
"parameters": {
"width": 460,
"height": 552,
"content": "## How it works\nWhen someone reacts to a Slack thread with \ud83d\udcda, this workflow captures the entire conversation, uses AI to transform it into a well-formatted FAQ article, then saves it to your Notion knowledge base and optionally to Zendesk. A confirmation message is posted back to the original Slack thread.\n\nPerfect for building internal documentation from support conversations, technical discussions, or onboarding questions.\n\n## Setup steps\n1. Configure Slack app with reaction permissions and add the bot to your channels\n2. Create a Notion database with properties: Name (title), Summary (text), Tags (multi-select), Source (URL), Channel (text)\n3. Get your Slack Workspace ID from the URL when logged into Slack web\n4. Add your API credentials: Slack, OpenAI, Notion, and optionally Zendesk\n5. Update the Workflow Configuration node with your workspace and database IDs\n6. Test by reacting to a message with the \ud83d\udcda emoji"
},
"typeVersion": 1
},
{
"id": "97600c4d-de5f-4cbd-a4ca-ccf945970e18",
"name": "Group 1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1680,
-32
],
"parameters": {
"color": 7,
"width": 664,
"height": 296,
"content": "## Trigger & Validation\nDetects \ud83d\udcda reaction on messages and validates it's a proper message (not a file or other item type)."
},
"typeVersion": 1
},
{
"id": "5beb1268-63de-4bc7-8ae2-8273f7ce4671",
"name": "Group 2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1008,
-32
],
"parameters": {
"color": 7,
"width": 432,
"height": 296,
"content": "## Conversation Retrieval\nFetches the parent message and all thread replies to capture the full Q&A context."
},
"typeVersion": 1
},
{
"id": "8f80973d-8e2d-42ca-af80-8822021ae098",
"name": "Group 3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-560,
-32
],
"parameters": {
"color": 7,
"width": 656,
"height": 296,
"content": "## AI Processing\nFormats the conversation into Q&A structure, sends to OpenAI for FAQ generation, then prepares structured data for storage."
},
"typeVersion": 1
},
{
"id": "c4bbedbb-b7d4-4200-9157-1f5366c3cdfb",
"name": "Group 4",
"type": "n8n-nodes-base.stickyNote",
"position": [
112,
-32
],
"parameters": {
"color": 7,
"width": 648,
"height": 296,
"content": "## Storage & Notification\nSaves the FAQ to Notion (required) and Zendesk (optional), then notifies the Slack thread with links to the created articles."
},
"typeVersion": 1
}
],
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "",
"connections": {
"Slack - Get Thread": {
"main": [
[
{
"node": "Code - Format Conversation",
"type": "main",
"index": 0
}
]
]
},
"OpenAI - Generate FAQ": {
"main": [
[
{
"node": "Code - Prepare Notion Data",
"type": "main",
"index": 0
}
]
]
},
"Workflow Configuration1": {
"main": [
[
{
"node": "IF - :book: Reaction Check",
"type": "main",
"index": 0
}
]
]
},
"Notion - Create FAQ Page": {
"main": [
[
{
"node": "Zendesk - Create Article (Optional)",
"type": "main",
"index": 0
}
]
]
},
"Code - Format Conversation": {
"main": [
[
{
"node": "OpenAI - Generate FAQ",
"type": "main",
"index": 0
}
]
]
},
"Code - Prepare Notion Data": {
"main": [
[
{
"node": "Notion - Create FAQ Page",
"type": "main",
"index": 0
}
]
]
},
"IF - :book: Reaction Check": {
"main": [
[
{
"node": "Slack - Get Parent Message",
"type": "main",
"index": 0
}
]
]
},
"Slack - Get Parent Message": {
"main": [
[
{
"node": "Slack - Get Thread",
"type": "main",
"index": 0
}
]
]
},
"Slack Trigger - :book: Reaction": {
"main": [
[
{
"node": "Workflow Configuration1",
"type": "main",
"index": 0
}
]
]
},
"Zendesk - Create Article (Optional)": {
"main": [
[
{
"node": "Slack - Notify Completion",
"type": "main",
"index": 0
}
]
]
}
}
}
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About this workflow
This workflow helps you capture "tribal knowledge" shared in Slack conversations and automatically converts it into structured documentation. By simply adding a specific reaction (default: 📚) to a message, the workflow aggregates the thread, uses AI to summarize it into a Q&A…
Source: https://n8n.io/workflows/12019/ — original creator credit. Request a take-down →
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