The workflow JSON

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Download .json

{
  "name": "Retention Actions",
  "nodes": [
    {
      "parameters": {
        "httpMethod": "POST",
        "path": "retention-trigger",
        "responseMode": "onReceived"
      },
      "name": "At Risk Webhook",
      "type": "n8n-nodes-base.webhook",
      "typeVersion": 1,
      "position": [
        200,
        300
      ]
    },
    {
      "parameters": {
        "dataType": "string",
        "rules": {
          "rules": [
            {
              "value1": "={{$json[\"risk_level\"]}}",
              "operation": "equal",
              "value2": "high"
            }
          ]
        }
      },
      "name": "IF High",
      "type": "n8n-nodes-base.if",
      "typeVersion": 1,
      "position": [
        420,
        220
      ]
    },
    {
      "parameters": {
        "dataType": "string",
        "rules": {
          "rules": [
            {
              "value1": "={{$json[\"risk_level\"]}}",
              "operation": "equal",
              "value2": "medium"
            }
          ]
        }
      },
      "name": "IF Medium",
      "type": "n8n-nodes-base.if",
      "typeVersion": 1,
      "position": [
        420,
        380
      ]
    },
    {
      "parameters": {
        "toEmail": "={{$json.email}}",
        "subject": "We want you back",
        "text": "={{'Hi ' + $json.user_id + ', here is a personal offer to help you succeed.'}}"
      },
      "name": "Send Retention Email",
      "type": "n8n-nodes-base.emailSend",
      "typeVersion": 1,
      "position": [
        650,
        140
      ]
    },
    {
      "parameters": {
        "resource": "task",
        "operation": "create",
        "projectId": "YOUR_PROJECT",
        "name": "={{'Follow up with ' + $json.user_id}}"
      },
      "name": "Create Follow-up Task",
      "type": "n8n-nodes-base.todoist",
      "typeVersion": 1,
      "position": [
        650,
        240
      ]
    },
    {
      "parameters": {
        "toEmail": "={{$json.email}}",
        "subject": "Quick tip to get more value",
        "text": "={{'Here\\'s a tip to help you get more from the product.'}}"
      },
      "name": "Send Tip Email",
      "type": "n8n-nodes-base.emailSend",
      "typeVersion": 1,
      "position": [
        650,
        380
      ]
    },
    {
      "parameters": {
        "message": "={{'Low risk user logged: ' + $json.user_id}}"
      },
      "name": "Log Low Risk",
      "type": "n8n-nodes-base.noOp",
      "typeVersion": 1,
      "position": [
        650,
        520
      ]
    }
  ],
  "connections": {
    "At Risk Webhook": {
      "main": [
        [
          {
            "node": "IF High",
            "type": "main",
            "index": 0
          },
          {
            "node": "IF Medium",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "IF High": {
      "main": [
        [
          {
            "node": "Send Retention Email",
            "type": "main",
            "index": 0
          },
          {
            "node": "Create Follow-up Task",
            "type": "main",
            "index": 0
          }
        ],
        []
      ]
    },
    "IF Medium": {
      "main": [
        [
          {
            "node": "Send Tip Email",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Log Low Risk",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "active": false,
  "settings": {},
  "versionId": "1"
}

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