This workflow follows the HTTP Request → Slack recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"nodes": [
{
"id": "sticky-ask",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"typeVersion": 1,
"position": [
-920,
-200
],
"parameters": {
"content": "## The ask\n- Job closes in the field software, the customer gets the rating text within a minute",
"height": 140,
"width": 440,
"color": 4
}
},
{
"id": "sticky-routing",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"typeVersion": 1,
"position": [
-920,
380
],
"parameters": {
"content": "## The routing\n- A 4 or 5 gets the Google link, then a referral ask three days later\n- A 1 to 3 pings #reviews and puts a one-hour call task on Dana's list",
"height": 160,
"width": 440,
"color": 5
}
},
{
"id": "wh-job-done",
"name": "The field software says a job is done",
"type": "n8n-nodes-base.webhook",
"typeVersion": 2,
"position": [
-880,
0
],
"parameters": {
"httpMethod": "POST",
"path": "demo/job-completed",
"responseMode": "responseNode",
"options": {}
}
},
{
"id": "code-job-tidy",
"name": "Tidy up the job details",
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
-660,
0
],
"parameters": {
"jsCode": "// Field software webhooks arrive flat or wrapped in a data object.\n// Check both shapes for the customer and the job.\nconst outer = $json.body && typeof $json.body === 'object' ? $json.body : $json;\nconst raw = outer.data && typeof outer.data === 'object' ? outer.data : outer;\n\nconst pick = (...keys) => {\n for (const k of keys) {\n const v = raw[k];\n if (v !== undefined && v !== null && String(v).trim() !== '') return String(v).trim();\n }\n return '';\n};\n\nconst name = pick('customerName', 'customer_name', 'name', 'customer') || 'there';\n\nlet phone = pick('customerPhone', 'customer_phone', 'phone', 'phoneNumber').replace(/[^\\d+]/g, '');\nif (phone && !phone.startsWith('+')) {\n phone = phone.length === 10 ? `+1${phone}` : `+${phone}`;\n}\n\nconst jobType = pick('jobType', 'job_type', 'serviceType', 'service') || 'service visit';\nconst techName = pick('techName', 'tech_name', 'technician', 'tech') || 'our tech';\n\nreturn {\n name,\n firstName: name.split(' ')[0],\n phone,\n jobType,\n techName,\n};"
}
},
{
"id": "ghl-upsert",
"name": "Save the customer in GoHighLevel",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.2,
"position": [
-440,
0
],
"parameters": {
"method": "POST",
"url": "https://services.leadconnectorhq.com/contacts/upsert",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendHeaders": true,
"headerParameters": {
"parameters": [
{
"name": "Version",
"value": "2021-07-28"
}
]
},
"sendBody": true,
"specifyBody": "json",
"jsonBody": "={{ JSON.stringify({ locationId: 'bsHomeSvcDemo01', name: $json.name, phone: $json.phone, tags: ['survey-sent'] }) }}",
"options": {}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"id": "sms-survey",
"name": "Ask the customer how we did",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.2,
"position": [
-220,
0
],
"parameters": {
"method": "POST",
"url": "https://services.leadconnectorhq.com/conversations/messages",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendHeaders": true,
"headerParameters": {
"parameters": [
{
"name": "Version",
"value": "2021-07-28"
}
]
},
"sendBody": true,
"specifyBody": "json",
"jsonBody": "={{ JSON.stringify({ type: 'SMS', contactId: $json.contact?.id || $json.id, message: 'Hey ' + $('Tidy up the job details').item.json.firstName + ', this is Blue Summit. Thanks for having ' + $('Tidy up the job details').item.json.techName + ' out today. Quick one: 1 to 5, how did we do?' }) }}",
"options": {}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"id": "respond-job",
"name": "Tell the field software we got it",
"type": "n8n-nodes-base.respondToWebhook",
"typeVersion": 1.1,
"position": [
0,
0
],
"parameters": {
"respondWith": "json",
"responseBody": "{\n \"status\": \"received\"\n}",
"options": {}
}
},
{
"id": "wh-survey-reply",
"name": "The customer texts back their rating",
"type": "n8n-nodes-base.webhook",
"typeVersion": 2,
"position": [
-880,
600
],
"parameters": {
"httpMethod": "POST",
"path": "demo/survey-reply",
"responseMode": "responseNode",
"options": {}
}
},
{
"id": "code-read-rating",
"name": "Read the rating from their reply",
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
-660,
600
],
"parameters": {
"jsCode": "// The reply can arrive flat or wrapped in a data object.\nconst outer = $json.body && typeof $json.body === 'object' ? $json.body : $json;\nconst raw = outer.data && typeof outer.data === 'object' ? outer.data : outer;\n\nconst pick = (...keys) => {\n for (const k of keys) {\n const v = raw[k];\n if (v !== undefined && v !== null && String(v).trim() !== '') return String(v).trim();\n }\n return '';\n};\n\nconst message = pick('message', 'text', 'Body', 'messageBody', 'body');\n\n// Take the first 1-5 digit anywhere in the reply, so \"5!\" and\n// \"I'd say 4\" both count. No digit means a person should look at it.\nconst match = String(message).match(/[1-5]/);\nconst rating = match ? parseInt(match[0], 10) : 0;\n\nlet phone = pick('phone', 'from', 'From', 'contactPhone').replace(/[^\\d+]/g, '');\nif (phone && !phone.startsWith('+')) {\n phone = phone.length === 10 ? `+1${phone}` : `+${phone}`;\n}\n\nconst contactId = pick('contactId', 'contact_id', 'id');\n\nreturn { rating, phone, contactId, message };"
}
},
{
"id": "respond-reply",
"name": "Confirm we got the reply",
"type": "n8n-nodes-base.respondToWebhook",
"typeVersion": 1.1,
"position": [
-440,
600
],
"parameters": {
"respondWith": "json",
"responseBody": "{\n \"status\": \"received\"\n}",
"options": {}
}
},
{
"id": "switch-rating",
"name": "How did they rate us?",
"type": "n8n-nodes-base.switch",
"typeVersion": 3.4,
"position": [
-220,
600
],
"parameters": {
"mode": "rules",
"rules": {
"values": [
{
"outputKey": "Loved it",
"renameOutput": true,
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "rating-high",
"leftValue": "={{ $json.rating }}",
"rightValue": 4,
"operator": {
"type": "number",
"operation": "gte"
}
}
]
}
},
{
"outputKey": "Not happy",
"renameOutput": true,
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "rating-low-floor",
"leftValue": "={{ $json.rating }}",
"rightValue": 1,
"operator": {
"type": "number",
"operation": "gte"
}
},
{
"id": "rating-low-ceiling",
"leftValue": "={{ $json.rating }}",
"rightValue": 3,
"operator": {
"type": "number",
"operation": "lte"
}
}
]
}
},
{
"outputKey": "No rating",
"renameOutput": true,
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "rating-missing",
"leftValue": "={{ $json.rating }}",
"rightValue": 0,
"operator": {
"type": "number",
"operation": "equals"
}
}
]
}
}
]
},
"options": {}
}
},
{
"id": "sms-review-link",
"name": "Text them the Google review link",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.2,
"position": [
0,
400
],
"parameters": {
"method": "POST",
"url": "https://services.leadconnectorhq.com/conversations/messages",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendHeaders": true,
"headerParameters": {
"parameters": [
{
"name": "Version",
"value": "2021-07-28"
}
]
},
"sendBody": true,
"specifyBody": "json",
"jsonBody": "={{ JSON.stringify({ type: 'SMS', contactId: $('Read the rating from their reply').item.json.contactId, message: 'Glad to hear it, thanks. If you have a minute, a quick Google review goes a long way for us: https://blue-summit.example.com/review' }) }}",
"options": {}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"id": "tag-happy",
"name": "Mark them as a happy customer",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.2,
"position": [
220,
400
],
"parameters": {
"method": "POST",
"url": "=https://services.leadconnectorhq.com/contacts/{{ $('Read the rating from their reply').item.json.contactId }}/tags",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendHeaders": true,
"headerParameters": {
"parameters": [
{
"name": "Version",
"value": "2021-07-28"
}
]
},
"sendBody": true,
"specifyBody": "json",
"jsonBody": "={{ JSON.stringify({ tags: ['happy-customer'] }) }}",
"options": {}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"id": "wait-3-days",
"name": "Wait 3 days",
"type": "n8n-nodes-base.wait",
"typeVersion": 1.1,
"position": [
440,
400
],
"parameters": {
"amount": 3,
"unit": "days"
}
},
{
"id": "sms-referral",
"name": "Ask them to send a friend our way",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.2,
"position": [
660,
400
],
"parameters": {
"method": "POST",
"url": "https://services.leadconnectorhq.com/conversations/messages",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendHeaders": true,
"headerParameters": {
"parameters": [
{
"name": "Version",
"value": "2021-07-28"
}
]
},
"sendBody": true,
"specifyBody": "json",
"jsonBody": "={{ JSON.stringify({ type: 'SMS', contactId: $('Read the rating from their reply').item.json.contactId, message: 'Hey, Blue Summit here. If you know anyone who needs their AC or plumbing looked at, send them our way. We take great care of referrals.' }) }}",
"options": {}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"id": "tag-referral",
"name": "Note that we asked for a referral",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.2,
"position": [
880,
400
],
"parameters": {
"method": "POST",
"url": "=https://services.leadconnectorhq.com/contacts/{{ $('Read the rating from their reply').item.json.contactId }}/tags",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendHeaders": true,
"headerParameters": {
"parameters": [
{
"name": "Version",
"value": "2021-07-28"
}
]
},
"sendBody": true,
"specifyBody": "json",
"jsonBody": "={{ JSON.stringify({ tags: ['referral-asked'] }) }}",
"options": {}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"id": "tag-recovery",
"name": "Flag them for a recovery call",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.2,
"position": [
0,
600
],
"parameters": {
"method": "POST",
"url": "=https://services.leadconnectorhq.com/contacts/{{ $('Read the rating from their reply').item.json.contactId }}/tags",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendHeaders": true,
"headerParameters": {
"parameters": [
{
"name": "Version",
"value": "2021-07-28"
}
]
},
"sendBody": true,
"specifyBody": "json",
"jsonBody": "={{ JSON.stringify({ tags: ['unhappy-recovery'] }) }}",
"options": {}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"id": "slack-unhappy",
"name": "Tell the team in #reviews",
"type": "n8n-nodes-base.slack",
"typeVersion": 2.3,
"position": [
220,
600
],
"parameters": {
"resource": "message",
"operation": "post",
"select": "channel",
"channelId": {
"__rl": true,
"mode": "name",
"value": "#reviews"
},
"text": "=Low score: {{ $('Read the rating from their reply').item.json.phone }} rated their job {{ $('Read the rating from their reply').item.json.rating }}/5. Their words: \"{{ $('Read the rating from their reply').item.json.message }}\". Dana has a task to call within the hour.",
"otherOptions": {}
},
"credentials": {
"slackApi": {
"name": "<your credential>"
}
}
},
{
"id": "task-dana",
"name": "Put a call task on Dana's list",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.2,
"position": [
440,
600
],
"parameters": {
"method": "POST",
"url": "=https://services.leadconnectorhq.com/contacts/{{ $('Read the rating from their reply').item.json.contactId }}/tasks",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendHeaders": true,
"headerParameters": {
"parameters": [
{
"name": "Version",
"value": "2021-07-28"
}
]
},
"sendBody": true,
"specifyBody": "json",
"jsonBody": "={{ JSON.stringify({ title: 'Call them today before this becomes a 1-star review', body: 'Rated the job ' + $('Read the rating from their reply').item.json.rating + '/5. Their words: ' + $('Read the rating from their reply').item.json.message + '. Phone: ' + $('Read the rating from their reply').item.json.phone, dueDate: new Date(Date.now() + 60 * 60 * 1000).toISOString(), completed: false }) }}",
"options": {}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"id": "tag-human",
"name": "Mark this reply for a human",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.2,
"position": [
0,
820
],
"parameters": {
"method": "POST",
"url": "=https://services.leadconnectorhq.com/contacts/{{ $('Read the rating from their reply').item.json.contactId }}/tags",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendHeaders": true,
"headerParameters": {
"parameters": [
{
"name": "Version",
"value": "2021-07-28"
}
]
},
"sendBody": true,
"specifyBody": "json",
"jsonBody": "={{ JSON.stringify({ tags: ['needs-a-human'] }) }}",
"options": {}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
}
},
{
"id": "slack-human",
"name": "Send their message to #reviews",
"type": "n8n-nodes-base.slack",
"typeVersion": 2.3,
"position": [
220,
820
],
"parameters": {
"resource": "message",
"operation": "post",
"select": "channel",
"channelId": {
"__rl": true,
"mode": "name",
"value": "#reviews"
},
"text": "=Survey reply we could not score, from {{ $('Read the rating from their reply').item.json.phone }}: \"{{ $('Read the rating from their reply').item.json.message }}\". Someone should read it and reply.",
"otherOptions": {}
},
"credentials": {
"slackApi": {
"name": "<your credential>"
}
}
}
],
"connections": {
"The field software says a job is done": {
"main": [
[
{
"node": "Tidy up the job details",
"type": "main",
"index": 0
}
]
]
},
"Tidy up the job details": {
"main": [
[
{
"node": "Save the customer in GoHighLevel",
"type": "main",
"index": 0
}
]
]
},
"Save the customer in GoHighLevel": {
"main": [
[
{
"node": "Ask the customer how we did",
"type": "main",
"index": 0
}
]
]
},
"Ask the customer how we did": {
"main": [
[
{
"node": "Tell the field software we got it",
"type": "main",
"index": 0
}
]
]
},
"The customer texts back their rating": {
"main": [
[
{
"node": "Read the rating from their reply",
"type": "main",
"index": 0
}
]
]
},
"Read the rating from their reply": {
"main": [
[
{
"node": "Confirm we got the reply",
"type": "main",
"index": 0
}
]
]
},
"Confirm we got the reply": {
"main": [
[
{
"node": "How did they rate us?",
"type": "main",
"index": 0
}
]
]
},
"How did they rate us?": {
"main": [
[
{
"node": "Text them the Google review link",
"type": "main",
"index": 0
}
],
[
{
"node": "Flag them for a recovery call",
"type": "main",
"index": 0
}
],
[
{
"node": "Mark this reply for a human",
"type": "main",
"index": 0
}
]
]
},
"Text them the Google review link": {
"main": [
[
{
"node": "Mark them as a happy customer",
"type": "main",
"index": 0
}
]
]
},
"Mark them as a happy customer": {
"main": [
[
{
"node": "Wait 3 days",
"type": "main",
"index": 0
}
]
]
},
"Wait 3 days": {
"main": [
[
{
"node": "Ask them to send a friend our way",
"type": "main",
"index": 0
}
]
]
},
"Ask them to send a friend our way": {
"main": [
[
{
"node": "Note that we asked for a referral",
"type": "main",
"index": 0
}
]
]
},
"Flag them for a recovery call": {
"main": [
[
{
"node": "Tell the team in #reviews",
"type": "main",
"index": 0
}
]
]
},
"Tell the team in #reviews": {
"main": [
[
{
"node": "Put a call task on Dana's list",
"type": "main",
"index": 0
}
]
]
},
"Mark this reply for a human": {
"main": [
[
{
"node": "Send their message to #reviews",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
httpHeaderAuthslackApi
Pro
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About this workflow
Review-Reputation-Engine. Uses httpRequest, slack. Webhook trigger; 21 nodes.
Source: https://github.com/mcruz1799/automation-examples/blob/main/claude-code/02-automation-file-factory/skills/n8n/section-templates/review-reputation-engine.json — original creator credit. Request a take-down →
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