Transcribe & Summarize Gohighlevel Call Recordings

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

{
  "id": "Gl42xEYFxeKPDz3J",
  "meta": {
    "templateCredsSetupCompleted": true
  },
  "name": "GHL AI Call Summaries",
  "tags": [
    {
      "id": "rat6cvakoZZK8ks3",
      "name": "Creator",
      "createdAt": "2025-10-28T14:44:45.794Z",
      "updatedAt": "2025-10-28T14:44:45.794Z"
    }
  ],
  "nodes": [
    {
      "id": "2878a20f-46dc-4ebd-b5a8-4ad9792ec540",
      "name": "Message a model",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        1760,
        -304
      ],
      "parameters": {
        "modelId": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini",
          "cachedResultName": "GPT-4O-MINI"
        },
        "options": {},
        "messages": {
          "values": [
            {
              "content": "=Summarize the following sales or real estate call into clear, concise bullet points suitable for CRM notes.  \nThe call is typically between a sales or acquisitions representative and a client, agent, or lead.  \nUse context clues to infer the contact type (e.g., realtor, buyer, seller, vendor, etc.).\n\nFocus on:\n- Current situation or status of the deal or opportunity  \n- Key details about circumstances, constraints, or important context  \n- Agreed next actions or follow-ups  \n\nIf applicable, include:\n- Motivation or situation of the other party  \n- Property or project condition (if discussed)  \n- Timeline (include dates or specific timeframes if mentioned)  \n- Price or terms (only if explicitly stated)  \n- Any risks, objections, or concerns raised  \n\nRules:\n- Do **not** invent or assume any information.  \n- Only include details explicitly present in the transcript.  \n- If a number or date is mentioned, include it **exactly as stated**.  \n- Exclude property data (addresses, bed/bath count, ARV, Zillow links) unless the speaker mentioned them.  \n- If a topic wasn\u2019t discussed, simply omit it \u2014 don\u2019t write \u201cnot discussed.\u201d\n\nTranscript:\n\"\"\"\n{{ $json.text }}\n\"\"\""
            },
            {
              "role": "system",
              "content": "You are an **EXTRACTIVE summarizer** for sales and real estate calls.  \nUse **only facts** explicitly present in the transcript.  \nIf a detail is missing, write \u201cNot discussed.\u201d  \nNever infer property details, prices, dates, or locations unless clearly stated.  \nExclude any platform mentions (e.g., Zillow) unless explicitly referenced in the call.  \nOutput **5\u20138 concise bullet points**, each no longer than 20 words, plain text with hyphens."
            }
          ]
        }
      },
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 1.8
    },
    {
      "id": "933026be-3617-4c59-bcd5-c2a603b07475",
      "name": "Transcribe a recording",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        1552,
        -304
      ],
      "parameters": {
        "options": {},
        "resource": "audio",
        "operation": "transcribe"
      },
      "credentials": {
        "openAiApi": {
          "name": "<your credential>"
        }
      },
      "typeVersion": 1.8
    },
    {
      "id": "4c473d82-c204-4f59-a56a-f9c9e8d82d2b",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -784,
        -768
      ],
      "parameters": {
        "width": 656,
        "height": 1104,
        "content": "## Try It Out!\n### This n8n template automatically transcribes and summarizes GoHighLevel (GHL) call recordings, then adds the summarized note directly to the contact record in GHL.\n\nThis workflow eliminates manual note-taking by capturing every call\u2019s key details automatically, helping your team stay organized and focused on high-value work.\n\n### Use Cases\n* Sales and acquisitions teams who need quick call summaries in CRM.  \n* Real estate or service businesses logging client interactions automatically.  \n* QA and training teams who want searchable call histories.  \n* Agencies using GHL that want AI-generated call insights synced to contacts.  \n\n### How it works\n* **Webhook Trigger** \u2013 The workflow starts when a call ends in GoHighLevel, which sends a webhook event to n8n.  \n* **Delay Node** \u2013 Waits about 60 seconds to ensure the call recording is processed and available. \n* **Edit Fields** - Set variable names\n* **Conversation & Message Retrieval (HTTP Request Node)** \u2013 Retrieves the conversation and message IDs from the webhook payload.  \n* **Get Audio Recording (HTTP Request Node)** \u2013 Uses the message information to download the audio file from GHL\u2019s API.  \n* **Transcription Node (HTTP Request Node)** \u2013 Converts the call audio into text using an AI transcription model.  \n* **Summarization Node** \u2013 Summarizes the transcript into concise bullet points or structured notes.  \n* **Code Node (JSON Formatter)** \u2013 Converts the AI summary into properly formatted JSON matching GHL\u2019s \u201cCreate Note\u201d API schema.  \n* **HTTP Request Node (GHL API)** \u2013 Posts the formatted summary as a new note directly to the related contact record in GHL.  \n\n### How to use\n* Replace the sample webhook URL in GHL with your n8n webhook endpoint.  \n* Add your **GHL API key** and **userId** in the HTTP Request node.  \n* Adjust the **Delay Node** timing if recordings take longer to process.  \n* Modify the **AI prompt** to match your preferred note style (e.g., \u201cSummarize in bullet points\u201d or \u201cHighlight next steps\u201d).  \n* Test with a recent call and verify the summary appears in the GHL contact timeline.  \n\n### Requirements\n* GoHighLevel account with API access - See credentials note\n* AI integration for transcription and summarization (e.g., OpenAI Whisper + GPT, or similar model)  "
      },
      "typeVersion": 1
    },
    {
      "id": "8a84e80a-017f-4659-9044-ad8c45c9d5d7",
      "name": "GHL Get Audio",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1264,
        -304
      ],
      "parameters": {
        "url": "=https://services.leadconnectorhq.com/conversations/messages/{{ $json.messages.messages[0].id }}/locations/{{ $json.messages.messages[1].locationId }}/recording",
        "options": {},
        "sendHeaders": true,
        "headerParameters": {
          "parameters": [
            {
              "name": "Version",
              "value": "2021-07-28"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "6fb40130-2da2-41a2-9876-443586157af7",
      "name": "GHL Get Conversation ID",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        768,
        -304
      ],
      "parameters": {
        "url": "https://services.leadconnectorhq.com/conversations/search",
        "options": {},
        "sendQuery": true,
        "sendHeaders": true,
        "queryParameters": {
          "parameters": [
            {
              "name": "contactId",
              "value": "={{ $('Edit Fields1').item.json.contact_id }}"
            }
          ]
        },
        "headerParameters": {
          "parameters": [
            {
              "name": "Version",
              "value": "2021-07-28"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "39ddbd75-cf56-4079-884d-9111ca4dd98d",
      "name": "GHL Get Message ID",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1008,
        -304
      ],
      "parameters": {
        "url": "=https://services.leadconnectorhq.com/conversations/{{ $json.conversations[0].id }}/messages",
        "options": {},
        "sendQuery": true,
        "sendHeaders": true,
        "queryParameters": {
          "parameters": [
            {
              "name": "type",
              "value": "=TYPE_CALL"
            }
          ]
        },
        "headerParameters": {
          "parameters": [
            {
              "name": "Version",
              "value": "2021-07-28"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "a557d6d4-63c7-4306-93d6-af05ea8ef599",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        704,
        -400
      ],
      "parameters": {
        "color": 3,
        "width": 736,
        "height": 288,
        "content": "## Find the conversation and get the call recording\nCheck the Credentials note for more info on setting up GHL API. In Authentication, select Generic Credential type \u2014> OAuth2 API \u2014> save your crednetials."
      },
      "typeVersion": 1
    },
    {
      "id": "2aa1e8d6-f687-469d-85ac-1f44b2d157f8",
      "name": "Sticky Note2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1488,
        -400
      ],
      "parameters": {
        "color": 4,
        "width": 592,
        "height": 288,
        "content": "## AI transcribes and summarizes\nConnect your account and modify prompt to your needs. It is currently set up for a real estate business\n"
      },
      "typeVersion": 1
    },
    {
      "id": "e6f9d8e9-367b-474d-b859-797093735f2f",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2160,
        -400
      ],
      "parameters": {
        "color": 5,
        "width": 480,
        "height": 288,
        "content": "## Find and update GHL contact notes\nAdds to the notes of the contact"
      },
      "typeVersion": 1
    },
    {
      "id": "facf7a0c-0289-47fb-901f-703fc6f5f7ee",
      "name": "Edit Fields1",
      "type": "n8n-nodes-base.set",
      "position": [
        560,
        -304
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "80f07c1f-1e91-450e-be42-8cc8404a9008",
              "name": "full_name",
              "type": "string",
              "value": "={{ $(\"Call Ended\").first().json.body.full_name }}"
            },
            {
              "id": "f2e2330f-e763-4a0c-903d-d952ba5d7179",
              "name": "phone",
              "type": "string",
              "value": "={{ $(\"Call Ended\").first().json.body.phone  }}"
            },
            {
              "id": "809d7415-fc51-4be9-ae6e-828472c02f34",
              "name": "contact_id",
              "type": "string",
              "value": "={{ $(\"Call Ended\").first().json.body.contact_id }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "813260b3-3d41-4e0f-8366-85574a18bf76",
      "name": "Call Ended",
      "type": "n8n-nodes-base.webhook",
      "position": [
        192,
        -304
      ],
      "parameters": {
        "path": "sample",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 2.1
    },
    {
      "id": "1c1dab8f-2bca-40fe-9979-050da7329fcd",
      "name": "Add note to contact",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        2432,
        -304
      ],
      "parameters": {
        "url": "=https://services.leadconnectorhq.com/contacts/{{ $('Call Ended').item.json.body.contact_id }}/notes",
        "method": "POST",
        "options": {},
        "jsonBody": "={{ $json }}",
        "sendBody": true,
        "sendQuery": true,
        "sendHeaders": true,
        "specifyBody": "json",
        "queryParameters": {
          "parameters": [
            {}
          ]
        },
        "headerParameters": {
          "parameters": [
            {
              "name": "Version",
              "value": "2021-07-28"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "be6a1a89-bda9-4f9f-aa3d-e099208265af",
      "name": "Code",
      "type": "n8n-nodes-base.code",
      "position": [
        2208,
        -304
      ],
      "parameters": {
        "jsCode": "// n8n Code node (JavaScript)\n\nconst DEFAULT_USER_ID = 'QLOTR0qfCRK9TMKR9jHs';\n// ======================\n\nfunction extractContent(obj) {\n  // Handles several possible shapes:\n  // 1) { message: { content: \"...\" } }\n  // 2) { result: [ { message: { content: \"...\" } }, ... ] }\n  // 3) [ { message: { content: \"...\" } }, ... ] directly in json\n  if (!obj) return null;\n\n  if (obj.message?.content) return obj.message.content;\n\n  if (Array.isArray(obj.result) && obj.result[0]?.message?.content) {\n    return obj.result[0].message.content;\n  }\n\n  if (Array.isArray(obj) && obj[0]?.message?.content) {\n    return obj[0].message.content;\n  }\n\n  return null;\n}\n\nfunction normalizeBody(text) {\n  if (typeof text !== 'string') return '';\n  // Convert Windows line breaks, remove trailing double-space markdown breaks,\n  // collapse excessive blank lines, and trim edges.\n  return text\n    .replace(/\\r\\n/g, '\\n')\n    .replace(/[ \\t]+\\n/g, '\\n')\n    .replace(/\\n{3,}/g, '\\n\\n')\n    .trim();\n}\n\nconst out = [];\n\nfor (const item of items) {\n  const j = item.json ?? {};\n\n  // Try multiple places to find the AI message content\n  const content =\n    extractContent(j) ??\n    extractContent(j.data) ??          // sometimes nested\n    extractContent(j.output) ??\n    null;\n\n  const body = normalizeBody(content);\n\n  // Choose userId: prefer one passed in via the item (e.g., from a Set node), else default\n  const userId = j.userId || DEFAULT_USER_ID;\n\n  if (!userId) {\n    throw new Error('userId is required. Set DEFAULT_USER_ID or pass userId in the incoming item.');\n  }\n  if (!body) {\n    throw new Error('No note content found from the AI node output.');\n  }\n\n  // Output one item per incoming item, ready for an HTTP Request node (JSON body)\n  out.push({\n    json: {\n      userId,\n      body,\n    },\n  });\n}\n\nreturn out;\n"
      },
      "typeVersion": 2
    },
    {
      "id": "bbba3a38-c31b-4141-9127-15c7f33f6e6d",
      "name": "Wait 60 seconds",
      "type": "n8n-nodes-base.wait",
      "position": [
        384,
        -304
      ],
      "parameters": {
        "amount": 60
      },
      "typeVersion": 1.1
    },
    {
      "id": "f21cca8e-c450-4e93-a989-703d262df180",
      "name": "Sticky Note5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -784,
        368
      ],
      "parameters": {
        "color": 6,
        "width": 880,
        "height": 800,
        "content": "\n## Credentials\nThis workflow requires two sets of credentials:\n\n#### 1. **AI Credential**\nYou\u2019ll need access to a transcription and summarization model.  \nOptions include:\n* **OpenAI** \u2013 Use the \u201cOpenAI\u201d credential in n8n (works with Whisper + GPT models)  \n* **Anthropic, Gemini, or other LLM** \u2013 You can swap in your preferred AI node or custom API key  \n\n**To set up:**\n1. Go to **Settings \u2192 Credentials \u2192 New**  \n2. Search for **OpenAI** (or your chosen LLM provider)  \n3. Paste your API key and test the connection  \n\nThis credential will be used by the transcription and summarization nodes.\n\n---\n\n#### 2. **GoHighLevel OAuth Credential**\nYou\u2019ll also need to connect your GHL account via OAuth to allow n8n to access call data and create notes.\n\n**To set up:**\n1. In n8n, go to **Settings \u2192 Credentials \u2192 New**  \n2. Search for **GoHighLevel**  \n3. Select **OAuth2** as the authentication method  \n4. You\u2019ll need your **Client ID**, **Client Secret**, and **Redirect URL** from your GHL agency account  \n   * Log in to your **GoHighLevel Agency View**  \n   * Go to **Settings \u2192 Company \u2192 API Keys \u2192 OAuth Applications**  \n   * Create a new application and copy the **Client ID** and **Client Secret**  \n   * Use `https://api.n8n.io/rest/oauth2-credential/callback` (or your self-hosted equivalent) as the redirect URL  \n5. Authorize the connection \u2014 you\u2019ll be prompted to log into your GHL account and grant access  \n\nOnce complete, the credential will securely authenticate all HTTP requests to GHL in your workflow.\n\nThis video also gives more guidance on setting up OAuth V2: https://www.youtube.com/watch?v=vrbi5TiFJ-g&t=4s\n\n"
      },
      "typeVersion": 1
    },
    {
      "id": "cc6d5cb5-62c4-4c31-ab5d-21a6ae984ab0",
      "name": "Sticky Note4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        80,
        -496
      ],
      "parameters": {
        "color": 7,
        "width": 608,
        "height": 672,
        "content": "## Send a webhook from HighLevel \n### 1) Create the HighLevel workflow\n1. In GoHighLevel, go to **Automation \u2192 Workflows \u2192 + Create Workflow**.  \n2. Click **+ Add Trigger** \u2192 select **Call Status**.  \n3. Under **Filters**, choose **Status = Completed**.  \n4. Save your trigger.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n> This ensures the webhook only fires once the call has ended.\n\n### 2) Add the webhook action\n1. Click **+ Add Action** \u2192 choose **Webhook**.  \n2. **Method:** `POST`  \n3. **Webhook URL:** paste your **n8n Webhook node URL**.  \n4. Save and **publish** the workflow.\n\nGoHighLevel automatically sends the full call, contact, and conversation data to your n8n Webhook node \u2014 no body or headers required.\n"
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "a485dd7c-aa07-4310-ae9a-1ae99ff85668",
  "connections": {
    "Code": {
      "main": [
        [
          {
            "node": "Add note to contact",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Call Ended": {
      "main": [
        [
          {
            "node": "Wait 60 seconds",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Edit Fields1": {
      "main": [
        [
          {
            "node": "GHL Get Conversation ID",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "GHL Get Audio": {
      "main": [
        [
          {
            "node": "Transcribe a recording",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Message a model": {
      "main": [
        [
          {
            "node": "Code",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Wait 60 seconds": {
      "main": [
        [
          {
            "node": "Edit Fields1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "GHL Get Message ID": {
      "main": [
        [
          {
            "node": "GHL Get Audio",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Transcribe a recording": {
      "main": [
        [
          {
            "node": "Message a model",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "GHL Get Conversation ID": {
      "main": [
        [
          {
            "node": "GHL Get Message ID",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}

Credentials you'll need

Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.

• openAiApi

About this workflow

This n8n template automatically transcribes GoHighLevel (GHL) call recordings and creates an AI-generated summary that is added as a note directly to the related contact in your GHL CRM.

Source: https://n8n.io/workflows/10255/ — original creator credit. Request a take-down →

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