Arkhip This workflow corresponds to n8n.io template #5722 — we link there as the canonical source.
This workflow follows the Emailreadimap → Emailsend recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": "YLSKn2I6JNP4P8CK",
"name": "My workflow",
"tags": [],
"nodes": [
{
"id": "4f162485-7021-436f-ad6e-762d7a7dcb86",
"name": "Email Received (IMAP)",
"type": "n8n-nodes-base.emailReadImap",
"position": [
-1160,
400
],
"parameters": {
"mailbox": "Inbox",
"options": {}
},
"typeVersion": 2
},
{
"id": "de1cf386-a4c9-4ec9-a398-117ad7de8b03",
"name": "Merge",
"type": "n8n-nodes-base.merge",
"position": [
-720,
400
],
"parameters": {
"mode": "combine",
"options": {},
"combineBy": "combineByPosition"
},
"typeVersion": 3.2
},
{
"id": "857f71d6-76b9-44b9-8b4e-22aa1c3775c7",
"name": "Extract Text",
"type": "n8n-nodes-base.set",
"position": [
-940,
480
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "f59b00c0-290c-4aed-8ab8-596ec721663a",
"name": "text",
"type": "string",
"value": "={{ $json.textPlain }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "64182ab8-9ad7-493c-a81c-41b505905050",
"name": "Send Chick-fil-A Style Reply",
"type": "n8n-nodes-base.emailSend",
"position": [
840,
560
],
"parameters": {
"text": "={{ $json.message.content }}",
"options": {
"appendAttribution": false
},
"subject": "SUBJECT",
"toEmail": "={{ $json.email }}",
"fromEmail": "YOUR_EMAIL",
"emailFormat": "text"
},
"typeVersion": 2.1
},
{
"id": "370254c1-2025-436b-8434-975a20147142",
"name": "Merge1",
"type": "n8n-nodes-base.merge",
"position": [
620,
560
],
"parameters": {
"mode": "combine",
"options": {},
"combineBy": "combineByPosition"
},
"typeVersion": 3.2
},
{
"id": "3d921b92-5f5c-44e1-b1e3-ae2fe7629af1",
"name": "Chick-Fil-A Translator",
"type": "@n8n/n8n-nodes-langchain.openAi",
"position": [
260,
280
],
"parameters": {
"modelId": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini",
"cachedResultName": "GPT-4O-MINI"
},
"options": {},
"messages": {
"values": [
{
"role": "system",
"content": "Your are a simple translator basically. Your job is to output a pure plain text of what I say rewritten in customer support level of Chick-Fil-A. You give only the translated text without any comments!"
},
{
"content": "={{ $json.data.text }}"
}
]
}
},
"typeVersion": 1.8
},
{
"id": "9c6c536d-acae-4549-ad99-7d73cf459c71",
"name": "Extract Email",
"type": "n8n-nodes-base.code",
"position": [
-940,
280
],
"parameters": {
"jsCode": "const from = $input.first().json.from;\n\nconst match = from.match(/<([^>]+)>/);\nconst email = match ? match[1] : null;\n\nreturn [{ email }];\n"
},
"typeVersion": 2
},
{
"id": "d64efd1c-f977-4451-94fc-7cd559683a14",
"name": "Ask for Response",
"type": "n8n-nodes-base.telegram",
"position": [
-200,
300
],
"parameters": {
"chatId": "YOUR_CHAT_ID",
"message": "=Email from {{ $json.email.replace(/[_*[\\]()~`>#+-=|{}.!]/g, '\\\\$&') }}\n\n{{ $json.text.replace(/[_*[\\]()~`>#+-=|{}.!]/g, '\\\\$&') }}",
"options": {
"appendAttribution": false
},
"operation": "sendAndWait",
"responseType": "freeText"
},
"typeVersion": 1.2
},
{
"id": "3f4bc908-c160-4188-b379-e932b5506674",
"name": "If Respond",
"type": "n8n-nodes-base.if",
"position": [
40,
300
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "f08ff1ce-2ecc-436d-9edb-daa7829145a1",
"operator": {
"type": "string",
"operation": "notEquals"
},
"leftValue": "={{ $json.data.text }}",
"rightValue": "\"\""
},
{
"id": "410531e3-b90d-4056-bcd8-46ece6adf675",
"operator": {
"type": "string",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $json.data.text }}",
"rightValue": ""
},
{
"id": "dd88ac54-ff03-429e-932d-6bebbf387a93",
"operator": {
"type": "string",
"operation": "notStartsWith"
},
"leftValue": "={{ $json.data.text }}",
"rightValue": " "
}
]
}
},
"typeVersion": 2.2
},
{
"id": "906dc2e6-df99-4fe6-a35d-e2444b60b165",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-260,
120
],
"parameters": {
"color": 5,
"content": "This will send a Telegram message and wait for a response\n\nMake sure to set your Chat ID and Bot credentials"
},
"typeVersion": 1
},
{
"id": "6658a91d-ccdb-4ef0-b672-a01f3beb2325",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
260,
100
],
"parameters": {
"color": 5,
"content": "This is the translator\n\nAdd credentials and modify prompt if your use-case is hyper specific"
},
"typeVersion": 1
},
{
"id": "399978fc-c851-45ea-a666-6fd6533295b2",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
780,
740
],
"parameters": {
"color": 5,
"content": "Remember to add your email & subject (optional)"
},
"typeVersion": 1
},
{
"id": "f20f34ec-4d8f-42ea-b785-1a9c2c2f0c4c",
"name": "\ud83d\ude80 SETUP GUIDE - START HERE",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1300,
20
],
"parameters": {
"content": "\ud83d\udccb SETUP CHECKLIST:\n\n\u2705 1. Configure IMAP credentials for email reading\n\u2705 2. Set up SMTP credentials for email sending\n\u2705 3. Create Telegram bot and get Chat ID\n\u2705 4. Add OpenAI API key\n\u2705 5. Update YOUR_EMAIL and YOUR_CHAT_ID placeholders\n\u2705 6. Test the workflow with a sample email\n\n\ud83d\udca1 This workflow automatically responds to emails with Chick-fil-A style customer service tone!"
},
"typeVersion": 1
},
{
"id": "b1b6e37b-8d8b-4638-bbfd-c3d7a03598e5",
"name": "\ud83d\udce7 EMAIL SETUP",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1300,
200
],
"parameters": {
"color": 3,
"content": "STEP 1: Configure Email Credentials\n\n\u2022 IMAP: For reading incoming emails\n\u2022 SMTP: For sending replies\n\nCommon IMAP settings:\n\u2022 Gmail: imap.gmail.com:993\n\u2022 Outlook: imap-mail.outlook.com:993\n\u2022 Yahoo: imap.mail.yahoo.com:993\n\n\u26a0\ufe0f Enable \"Less secure app access\" or use app passwords for Gmail/Outlook"
},
"typeVersion": 1
},
{
"id": "284470f1-c4bd-4b55-9b74-39879c75121c",
"name": "\ud83d\udcac TELEGRAM SETUP",
"type": "n8n-nodes-base.stickyNote",
"position": [
-260,
-240
],
"parameters": {
"color": 4,
"height": 340,
"content": "STEP 2: Setup Telegram Bot\n\n1. Message @BotFather on Telegram\n2. Use /newbot command\n3. Follow instructions to create bot\n4. Copy the bot token\n5. Get your Chat ID:\n \u2022 Message @userinfobot\n \u2022 Copy your Chat ID number\n\n\u26a0\ufe0f Replace YOUR_CHAT_ID in the node parameters!"
},
"typeVersion": 1
},
{
"id": "5cc3a026-7ed7-4b1d-8d39-34518fc08d72",
"name": "\ud83e\udd16 OPENAI SETUP",
"type": "n8n-nodes-base.stickyNote",
"position": [
260,
-320
],
"parameters": {
"color": 6,
"height": 400,
"content": "STEP 3: Configure OpenAI\n\n1. Get OpenAI API key from platform.openai.com\n2. Add credentials to n8n\n3. Model: gpt-4o-mini (cost-effective)\n\n\ud83d\udca1 CUSTOMIZE THE PROMPT:\nChange the system message to match your brand voice:\n\u2022 Professional\n\u2022 Casual\n\u2022 Technical support\n\u2022 Sales-oriented\n\nCurrent: Chick-fil-A customer service style"
},
"typeVersion": 1
},
{
"id": "cc4e9eb6-a683-46eb-947d-bcc23fdf0b5d",
"name": "\ud83d\udd04 WORKFLOW FLOW",
"type": "n8n-nodes-base.stickyNote",
"position": [
-500,
540
],
"parameters": {
"color": 2,
"height": 400,
"content": "WORKFLOW PROCESS:\n\n1. \ud83d\udce8 Email arrives \u2192 IMAP reads it\n2. \ud83d\udce4 Extract sender email + text content\n3. \ud83d\udcf1 Send to Telegram for human review\n4. \ud83d\udc64 Human types response in Telegram\n5. \ud83e\udd16 AI translates to Chick-fil-A style\n6. \ud83d\udce7 Auto-send styled reply to customer\n\n\ud83c\udfaf RESULT: Professional, consistent customer service responses with human oversight!"
},
"typeVersion": 1
},
{
"id": "13ac71b6-1b23-49d1-ae57-ba0dde82aa76",
"name": "\u2699\ufe0f FINAL CONFIGURATION",
"type": "n8n-nodes-base.stickyNote",
"position": [
780,
20
],
"parameters": {
"color": 7,
"height": 420,
"content": "STEP 4: Final Setup\n\n\ud83d\udce7 Send Email Node:\n\u2022 Replace YOUR_EMAIL with your sending email\n\u2022 Update SUBJECT line as needed\n\u2022 Test email delivery\n\n\ud83e\uddea TESTING:\n1. Send test email to monitored inbox\n2. Check Telegram for notification\n3. Reply in Telegram\n4. Verify AI translation\n5. Confirm email delivery\n\n\ud83d\udd04 Activate workflow when ready!"
},
"typeVersion": 1
}
],
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "82956e8f-af60-4f1e-871d-0dad735af10c",
"connections": {
"Merge": {
"main": [
[
{
"node": "Merge1",
"type": "main",
"index": 1
},
{
"node": "Ask for Response",
"type": "main",
"index": 0
}
]
]
},
"Merge1": {
"main": [
[
{
"node": "Send Chick-fil-A Style Reply",
"type": "main",
"index": 0
}
]
]
},
"If Respond": {
"main": [
[
{
"node": "Chick-Fil-A Translator",
"type": "main",
"index": 0
}
]
]
},
"Extract Text": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 1
}
]
]
},
"Extract Email": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 0
}
]
]
},
"Ask for Response": {
"main": [
[
{
"node": "If Respond",
"type": "main",
"index": 0
}
]
]
},
"Email Received (IMAP)": {
"main": [
[
{
"node": "Extract Email",
"type": "main",
"index": 0
},
{
"node": "Extract Text",
"type": "main",
"index": 0
}
]
]
},
"Chick-Fil-A Translator": {
"main": [
[
{
"node": "Merge1",
"type": "main",
"index": 0
}
]
]
}
}
}
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About this workflow
This workflow automates your email communication by listening for incoming emails and notifying you via Telegram. It then prompts you to provide a quick response, which it transforms into a polished, professional message inspired by Chick-fil-A’s renowned customer support…
Source: https://n8n.io/workflows/5722/ — original creator credit. Request a take-down →
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