This workflow corresponds to n8n.io template #3767 — we link there as the canonical source.
This workflow follows the Chainllm → OpenAI Chat recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"nodes": [
{
"id": "9f2dc93f-bae5-4419-8411-d2fff4b31f5e",
"name": "Creates an email engagement",
"type": "n8n-nodes-base.hubspot",
"position": [
916,
-260
],
"parameters": {
"type": "email",
"metadata": {
"html": "={{ $('When an email is received').item.json.textHtml || $('When an email is received').item.json.textPlain}}",
"subject": "={{ $('When an email is received').item.json.subject }}",
"toEmail": [
"={{ $('When an email is received').item.json.to }}"
],
"fromEmail": "={{ $('When an email is received').item.json.from }}"
},
"resource": "engagement",
"authentication": "oAuth2",
"additionalFields": {
"associations": {
"contactIds": "={{ $json.vid }}"
}
}
},
"credentials": {
"hubspotOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 2.1
},
{
"id": "0a56ec28-afc6-40a9-bf42-4d8742e48eb4",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-140,
-40
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"name": "<your credential>"
}
},
"typeVersion": 1.2
},
{
"id": "8e53aeb6-7d84-4739-b482-b8cd844b89ac",
"name": "Search for the contact via email",
"type": "n8n-nodes-base.hubspot",
"position": [
256,
-260
],
"parameters": {
"operation": "search",
"authentication": "oAuth2",
"filterGroupsUi": {
"filterGroupsValues": [
{
"filtersUi": {
"filterValues": [
{
"value": "={{ $json.output.contact_info.email }}",
"propertyName": "email|string"
}
]
}
}
]
},
"additionalFields": {}
},
"credentials": {
"hubspotOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 2.1,
"alwaysOutputData": true
},
{
"id": "19e54445-d0cb-40f2-a11f-5e4cb22ad7ec",
"name": "Parse the mail with AI",
"type": "@n8n/n8n-nodes-langchain.chainLlm",
"position": [
-120,
-260
],
"parameters": {
"text": "=Get all important info from this email like first name, last name, email, phone number, name of the company, country, Postal code, city, etc. Return it as a json. The email content: {{ $json.textHtml || $json.textPlain}} \nFrom: {{ $json.from }} \nSubject: {{ $json.subject }}\nDate sent: {{ $json.date }}",
"messages": {
"messageValues": [
{
"message": "=You are a professional Email parser"
}
]
},
"promptType": "define",
"hasOutputParser": true
},
"typeVersion": 1.6
},
{
"id": "8b257214-0001-46aa-84df-cad844e3130b",
"name": "When an email is received",
"type": "n8n-nodes-base.emailReadImap",
"position": [
-340,
-260
],
"parameters": {
"options": {
"forceReconnect": 3
}
},
"credentials": {
"imap": {
"name": "<your credential>"
}
},
"typeVersion": 2
},
{
"id": "32820b69-3918-4951-9ddc-45bdbcb60aca",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-440,
-400
],
"parameters": {
"color": 4,
"width": 280,
"height": 300,
"content": "## Set receiving email account\n- Ddefaults to an IMAP account node, but you can put a gmail account or any email trigger"
},
"typeVersion": 1
},
{
"id": "adbed044-08ae-4744-9b0c-09a225860267",
"name": "Set the output Json",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
80,
-40
],
"parameters": {
"jsonSchemaExample": "{\"contact_info\": \n{\n\"first name\": \n\"Thomas\",\n\"last name\": \"Vie\",\n\"position\": \n\"CTO\",\n\"company\": \n\"Pollup Data Services\",\n\"email\": \n\"user@example.com\",\n\"phone\": \n\"+1234567890\",\n\"website\": \n\"https://pollup.net\",\n\"address\": \n{\n\"street\": \n\"Oppelner Str. 32\",\n\"postal_code\": \n\"10997\",\n\"city\": \n\"Berlin\",\n\"country\": \n\"Germany\"\n}}}"
},
"typeVersion": 1.2
},
{
"id": "e58575ee-6ac8-4de1-b4db-8525146efd74",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-140,
-400
],
"parameters": {
"color": 4,
"width": 320,
"height": 300,
"content": "## Upgrade the prompt!\nThis is a very simple prompt but oit does the job. Improve it and send it to me!"
},
"typeVersion": 1
},
{
"id": "23465910-0a89-45f7-9bbf-fb17abadc5de",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
200,
-400
],
"parameters": {
"color": 4,
"width": 840,
"height": 400,
"content": "## Hubspot integration\n- Search for the contact in hubspot\n- If it is present creates an egagement\n- It it is not, creates it and adds an engagement"
},
"typeVersion": 1
},
{
"id": "f5573c22-85f3-4eda-ba5a-172567827991",
"name": "contact exists?",
"type": "n8n-nodes-base.if",
"position": [
476,
-260
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "554c2aa3-dbdb-4955-8510-6b09bc762f63",
"operator": {
"type": "string",
"operation": "exists",
"singleValue": true
},
"leftValue": "={{ $json.id }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "914f2e6b-7a5f-4c9c-bd3b-4bfb2693728d",
"name": "Edit Fields",
"type": "n8n-nodes-base.set",
"position": [
696,
-360
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "75c8fc2d-dc8e-4b6c-a853-1dbd8d72f779",
"name": "vid",
"type": "string",
"value": "={{ $json.id }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "4c8fa2d1-e3b4-4323-bdc8-3a4e2bbc706d",
"name": "Creates contact",
"type": "n8n-nodes-base.hubspot",
"position": [
696,
-160
],
"parameters": {
"email": "={{ $('Parse the mail with AI').item.json.output.contact_info.email }}",
"options": {},
"authentication": "oAuth2",
"additionalFields": {
"city": "={{ $('Parse the mail with AI').item.json.output.contact_info.address.city }}",
"country": "={{ $('Parse the mail with AI').item.json.output.contact_info.address.country }}",
"jobTitle": "={{ $('Parse the mail with AI').item.json.output.contact_info.position }}",
"lastName": "={{ $('Parse the mail with AI').item.json.output.contact_info['last name'] }}",
"postalCode": "={{ $('Parse the mail with AI').item.json.output.contact_info.address.postal_code }}",
"websiteUrl": "={{ $('Parse the mail with AI').item.json.output.contact_info.website }}",
"companyName": "={{ $('Parse the mail with AI').item.json.output.contact_info.company }}",
"phoneNumber": "={{ $('Parse the mail with AI').item.json.output.contact_info.phone }}",
"streetAddress": "={{ $('Parse the mail with AI').item.json.output.contact_info.address.street }}"
}
},
"credentials": {
"hubspotOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 2.1
},
{
"id": "5f94ba18-49db-4bc0-9f0a-16a9d05ca6b0",
"name": "Sticky Note7",
"type": "n8n-nodes-base.stickyNote",
"position": [
-440,
-620
],
"parameters": {
"width": 460,
"height": 200,
"content": "## Contact me\n- If you need any modification to this workflow\n- if you need some help with this workflow\n- Or if you need any workflow in n8n, Make, or Langchain / Langgraph\n\nWrite to me: [thomas@pollup.net](mailto:thomas@pollup.net)"
},
"typeVersion": 1
}
],
"connections": {
"Edit Fields": {
"main": [
[
{
"node": "Creates an email engagement",
"type": "main",
"index": 0
}
]
]
},
"Creates contact": {
"main": [
[
{
"node": "Creates an email engagement",
"type": "main",
"index": 0
}
]
]
},
"contact exists?": {
"main": [
[
{
"node": "Edit Fields",
"type": "main",
"index": 0
}
],
[
{
"node": "Creates contact",
"type": "main",
"index": 0
}
]
]
},
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "Parse the mail with AI",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Set the output Json": {
"ai_outputParser": [
[
{
"node": "Parse the mail with AI",
"type": "ai_outputParser",
"index": 0
}
]
]
},
"Parse the mail with AI": {
"main": [
[
{
"node": "Search for the contact via email",
"type": "main",
"index": 0
}
]
]
},
"When an email is received": {
"main": [
[
{
"node": "Parse the mail with AI",
"type": "main",
"index": 0
}
]
]
},
"Search for the contact via email": {
"main": [
[
{
"node": "contact exists?",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
hubspotOAuth2ApiimapopenAiApi
For the full experience including quality scoring and batch install features for each workflow upgrade to Pro
About this workflow
This workflow is designed for Customer Success Managers (CSM), sales, support, or marketing teams using HubSpot CRM who want to automate customer engagement tracking when new emails arrive. It’s ideal for businesses looking to streamline CRM updates without manual data entry.
Source: https://n8n.io/workflows/3767/ — original creator credit. Request a take-down →
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