AutomationFlowsAI & RAG › Whatsapp AI Customer Service Bot with Gpt-4o-mini and Gmail Alerts

Whatsapp AI Customer Service Bot with Gpt-4o-mini and Gmail Alerts

ByGhufran Ridhawi @ghufran-ridhawi on n8n.io

This workflow is intended for WhatsApp admins, customer service, individual users or teams in businesses who want to automate their small business or medium to large businesses on WhatsApp practically by automatically replying about your business products or services using Open…

Event trigger★★★★☆ complexityAI-powered22 nodesAgentWhatsApp TriggerWhatsAppOpenAI ChatMemory Buffer WindowGmail
AI & RAG Trigger: Event Nodes: 22 Complexity: ★★★★☆ AI nodes: yes Added:

This workflow corresponds to n8n.io template #4456 — we link there as the canonical source.

This workflow follows the Agent → Gmail recipe pattern — see all workflows that pair these two integrations.

The workflow JSON

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{
  "id": "eLe4P1EPCbnvZP1w",
  "meta": {
    "templateCredsSetupCompleted": true
  },
  "name": "Whatsapp Automation Fix",
  "tags": [],
  "nodes": [
    {
      "id": "976144b1-2f68-46b8-b384-18444d312c8c",
      "name": "AI Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        1800,
        160
      ],
      "parameters": {},
      "typeVersion": 1.8
    },
    {
      "id": "2f2ff112-50b7-4cbd-977c-a300b1f2927a",
      "name": "Input Submissions",
      "type": "n8n-nodes-base.whatsAppTrigger",
      "position": [
        900,
        180
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "2aacbbb7-d5f5-4ac2-8cb4-53871281b006",
      "name": "Signpost",
      "type": "n8n-nodes-base.if",
      "position": [
        1180,
        180
      ],
      "parameters": {},
      "typeVersion": 2.2
    },
    {
      "id": "f657ff33-d305-48fa-8918-402e47dfc313",
      "name": "Is Text Message?",
      "type": "n8n-nodes-base.if",
      "position": [
        1500,
        440
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "117363c3-d1d7-4b28-99c7-9d82907883ea",
      "name": "Fallback Text",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        1480,
        760
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "f9e14861-22e1-48cb-98a7-57c72dd3387e",
      "name": "OpenAI Chat Model",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        1760,
        560
      ],
      "parameters": {},
      "typeVersion": 1.2
    },
    {
      "id": "ac72ac2b-c677-436a-a859-49ff82ad7704",
      "name": "Simple Memory",
      "type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
      "position": [
        1980,
        560
      ],
      "parameters": {},
      "typeVersion": 1.3
    },
    {
      "id": "cf3d77d2-65a5-43ca-970e-c7ca185d7472",
      "name": "No Operation, do nothing",
      "type": "n8n-nodes-base.noOp",
      "position": [
        2560,
        760
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "4bf7b083-f5de-4b4d-b5e7-e279c119d2fb",
      "name": "Gmail Output Set",
      "type": "n8n-nodes-base.set",
      "position": [
        2580,
        160
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "0730da65-1887-41a7-94bf-93afd8e1beeb",
      "name": "Send Gmail Notifications",
      "type": "n8n-nodes-base.gmail",
      "position": [
        2240,
        760
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "17d106a1-c4d5-4c49-bfd8-c9021161a94e",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        820,
        -20
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "6aadac5e-5b90-485e-9f9c-86605e5b29a3",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1080,
        -20
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "3eea91d7-41de-4249-b728-41e9970c72bb",
      "name": "Sticky Note2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1380,
        -20
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "a23493ca-afd9-4eef-8730-9da834a3fb83",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1680,
        -20
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "fb726309-178c-4c6a-bed5-2e6e4242e1f0",
      "name": "Sticky Note4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1380,
        620
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "dd1df860-554a-4670-942f-2226e2b890d6",
      "name": "Sticky Note5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2160,
        -20
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "f25829ac-0218-47c0-bb28-8e1bdc58f1ec",
      "name": "Sticky Note6",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2480,
        -20
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "e4d5f2b1-0192-4631-bfed-1bf72c321dec",
      "name": "Sticky Note7",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1680,
        360
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "df60bbea-da37-4183-9d53-a5128391862b",
      "name": "Sticky Note8",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1920,
        360
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "f66e9ac5-d173-40be-80ff-dfe824334189",
      "name": "Sticky Note9",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2160,
        360
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "673e0ae9-d824-4919-94a5-9a817e5b218f",
      "name": "Sticky Note10",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2480,
        360
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "d48222ff-b29a-4961-9808-68e497f872b8",
      "name": "WhatsApp Reply Sender",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        2280,
        160
      ],
      "parameters": {},
      "typeVersion": 1
    }
  ],
  "active": false,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "155c1f87-f41f-41f3-9f44-9f0ff7afda23",
  "connections": {
    "AI Agent": {
      "main": [
        [
          {
            "node": "WhatsApp Reply Sender",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Signpost": {
      "main": [
        [
          {
            "node": "AI Agent",
            "type": "main",
            "index": 0
          },
          {
            "node": "Is Text Message?",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Fallback Text": {
      "main": [
        [
          {
            "node": "Send Gmail Notifications",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Simple Memory": {
      "ai_memory": [
        [
          {
            "node": "AI Agent",
            "type": "ai_memory",
            "index": 0
          }
        ]
      ]
    },
    "Gmail Output Set": {
      "main": [
        [
          {
            "node": "Send Gmail Notifications",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Is Text Message?": {
      "main": [
        [
          {
            "node": "AI Agent",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Fallback Text",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Input Submissions": {
      "main": [
        [
          {
            "node": "Signpost",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model": {
      "ai_languageModel": [
        [
          {
            "node": "AI Agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "WhatsApp Reply Sender": {
      "main": [
        [
          {
            "node": "Gmail Output Set",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Send Gmail Notifications": {
      "main": [
        [
          {
            "node": "No Operation, do nothing",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
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About this workflow

This workflow is intended for WhatsApp admins, customer service, individual users or teams in businesses who want to automate their small business or medium to large businesses on WhatsApp practically by automatically replying about your business products or services using Open…

Source: https://n8n.io/workflows/4456/ — original creator credit. Request a take-down →

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