The workflow JSON
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{
"name": "whatsapp-router",
"nodes": [
{
"parameters": {
"httpMethod": "POST",
"path": "whatsapp-layanan",
"responseMode": "responseNode",
"options": {}
},
"id": "webhook-trigger",
"name": "Webhook Trigger",
"type": "n8n-nodes-base.webhook",
"typeVersion": 1,
"position": [
200,
300
]
},
{
"parameters": {
"jsCode": "// Normalize WAHA webhook payload\nconst input = $input.first().json;\n\n// WAHA structure: input.payload contains the actual message data\nconst wahaPayload = input.payload || input;\n\n// Extract from WAHA structure\nconst phone = wahaPayload.from || '';\nconst message = wahaPayload.body || wahaPayload.caption || '';\nconst fromMe = wahaPayload.fromMe || false;\nconst chatId = wahaPayload.from || '';\n\n// Clean phone number (remove @c.us suffix and non-digits)\nconst cleanPhone = phone.replace(/@c\\.us$/, '').replace(/@.*$/, '').replace(/[^0-9]/g, '');\n\n// Normalize message\nconst normalizedMessage = String(message).toLowerCase().trim();\n\n// Debug output\nconsole.log('NORMALIZE DEBUG:', {\n rawInput: input,\n extractedFrom: phone,\n extractedBody: message,\n normalizedMessage: normalizedMessage,\n cleanPhone: cleanPhone,\n fromMe: fromMe,\n chatId: chatId\n});\n\nreturn {\n json: {\n phone: cleanPhone,\n message: message,\n normalizedMessage: normalizedMessage,\n fromMe: fromMe,\n chatId: chatId,\n timestamp: Date.now(),\n originalPayload: input\n }\n};"
},
"id": "normalize-payload",
"name": "Normalize Payload",
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
400,
300
]
},
{
"parameters": {
"conditions": {
"boolean": [
{
"value1": "={{ $json.fromMe }}",
"operation": "equal",
"value2": false
}
],
"string": [
{
"value1": "={{ $json.chatId }}",
"operation": "notContains",
"value2": "status@broadcast"
},
{
"value1": "={{ $json.message }}",
"operation": "isNotEmpty"
}
]
}
},
"id": "anti-loop-filter",
"name": "Anti-Loop Filter",
"type": "n8n-nodes-base.if",
"typeVersion": 1,
"position": [
600,
300
]
},
{
"parameters": {
"jsCode": "// Intent Detection with EXACT MATCH FIRST, then partial\nconst message = $json.normalizedMessage || '';\nconst phone = $json.phone || '';\n\n// Debug\nconsole.log('INTENT DETECTION - Input:', message);\n\nlet detectedIntent = 'UNKNOWN';\n\n// EXACT MATCH (highest priority)\nif (message === 'menu' || message === 'bantuan' || message === 'help' || message === 'mulai' || message === 'start' || message === 'halo' || message === 'hai' || message === 'p') {\n detectedIntent = 'MENU';\n} \n// PIN REQUEST\nelse if (message.includes('pin baru') || message.includes('pinbaru') || message.includes('lupa pin') || message.includes('reset pin') || message.includes('minta pin') || message.includes('kirim pin')) {\n detectedIntent = 'PIN_REQUEST';\n}\n// TOGGLE (exact phrases)\nelse if (message.includes('tutup lapak') || message.includes('buka lapak') || message.includes('tutuplapak') || message.includes('bukalapak')) {\n detectedIntent = 'TOGGLE';\n}\n// STATUS (specific keywords)\nelse if (message.includes('status') || message.includes('cek berkas') || message.includes('nomor berkas') || message.includes('cek status') || message.includes('tracking')) {\n detectedIntent = 'STATUS';\n}\n// UMKM\nelse if (message.includes('umkm') || message.includes('produk') || message.includes('kerupuk') || message.includes('makanan') || message.includes('usaha') || message.includes('jual') || message.includes('beli') || message.includes('warung') || message.includes('toko')) {\n detectedIntent = 'UMKM';\n}\n// JASA\nelse if (message.includes('jasa') || message.includes('tukang') || message.includes('servis') || message.includes('service') || message.includes('perbaikan') || message.includes('montir')) {\n detectedIntent = 'JASA';\n}\n// LOKER\nelse if (message.includes('loker') || message.includes('lowongan') || message.includes('kerja') || message.includes('pekerjaan') || message.includes('lamar') || message.includes('rekrut')) {\n detectedIntent = 'LOKER';\n}\n// SYARAT/FAQ\nelse if (message.includes('syarat') || message.includes('ketentuan') || message.includes('prosedur') || message.includes('cara') || message.includes('bagaimana') || message.includes('aturan')) {\n detectedIntent = 'SYARAT';\n}\n// CONFIRMATION\nelse if (message === 'ya' || message === 'y') {\n detectedIntent = 'CONFIRM';\n}\nelse if (message === 'tidak' || message === 't' || message === 'batal') {\n detectedIntent = 'CANCEL';\n}\n\n// Debug output\nconsole.log('INTENT DETECTED:', detectedIntent);\n\nreturn {\n json: {\n ...$json,\n intent: detectedIntent,\n confidence: detectedIntent !== 'UNKNOWN' ? 'high' : 'low'\n }\n};"
},
"id": "intent-detection",
"name": "Intent Detection",
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
800,
200
]
},
{
"parameters": {
"rules": {
"values": [
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict"
},
"conditions": [
{
"leftValue": "={{ $json.intent }}",
"rightValue": "MENU",
"operator": {
"type": "string",
"operation": "equals"
}
}
]
},
"renameOutput": true,
"outputKey": "MENU"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict"
},
"conditions": [
{
"leftValue": "={{ $json.intent }}",
"rightValue": "TOGGLE",
"operator": {
"type": "string",
"operation": "equals"
}
}
]
},
"renameOutput": true,
"outputKey": "TOGGLE"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict"
},
"conditions": [
{
"leftValue": "={{ $json.intent }}",
"rightValue": "PIN_REQUEST",
"operator": {
"type": "string",
"operation": "equals"
}
}
]
},
"renameOutput": true,
"outputKey": "PIN_REQUEST"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict"
},
"conditions": [
{
"leftValue": "={{ $json.intent }}",
"rightValue": "STATUS",
"operator": {
"type": "string",
"operation": "equals"
}
}
]
},
"renameOutput": true,
"outputKey": "STATUS"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict"
},
"conditions": [
{
"leftValue": "={{ $json.intent }}",
"rightValue": "UMKM",
"operator": {
"type": "string",
"operation": "equals"
}
}
]
},
"renameOutput": true,
"outputKey": "UMKM"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict"
},
"conditions": [
{
"leftValue": "={{ $json.intent }}",
"rightValue": "JASA",
"operator": {
"type": "string",
"operation": "equals"
}
}
]
},
"renameOutput": true,
"outputKey": "JASA"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict"
},
"conditions": [
{
"leftValue": "={{ $json.intent }}",
"rightValue": "LOKER",
"operator": {
"type": "string",
"operation": "equals"
}
}
]
},
"renameOutput": true,
"outputKey": "LOKER"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict"
},
"conditions": [
{
"leftValue": "={{ $json.intent }}",
"rightValue": "SYARAT",
"operator": {
"type": "string",
"operation": "equals"
}
}
]
},
"renameOutput": true,
"outputKey": "SYARAT"
},
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict"
},
"conditions": [
{
"leftValue": "={{ $json.intent }}",
"rightValue": "CONFIRM",
"operator": {
"type": "string",
"operation": "equals"
}
}
]
},
"renameOutput": true,
"outputKey": "CONFIRM"
}
]
},
"options": {
"fallbackOutput": "extra"
}
},
"id": "intent-router",
"name": "Intent Router",
"type": "n8n-nodes-base.switch",
"typeVersion": 3,
"position": [
1000,
200
]
},
{
"parameters": {
"workflowId": "={{ $execution.workflow.id }}",
"options": {}
},
"id": "execute-wf-menu",
"name": "wf-menu",
"type": "n8n-nodes-base.executeWorkflow",
"typeVersion": 1,
"position": [
1200,
0
],
"notes": "Replace workflowId with actual ID after import"
},
{
"parameters": {
"jsCode": "return {\n json: {\n phone: $json.phone,\n chatId: $json.chatId,\n reply: `\ud83e\udd16 *BOT LAYANAN KECAMATAN BESUK*\\n\\nSelamat datang di layanan WhatsApp Kecamatan Besuk!\\n\\n\ud83d\udccb *MENU LAYANAN:*\\n\\n1\ufe0f\u20e3 *STATUS* - Cek status berkas/pengajuan\\n Ketik: STATUS <nomor HP>\\n Contoh: STATUS 081234567890\\n\\n2\ufe0f\u20e3 *UMKM* - Cari produk UMKM lokal\\n Ketik: UMKM <nama produk>\\n Contoh: UMKM kerupuk\\n\\n3\ufe0f\u20e3 *JASA* - Cari jasa/layanan\\n Ketik: JASA <jenis jasa>\\n Contoh: JASA tukang\\n\\n4\ufe0f\u20e3 *LOKER* - Cari lowongan kerja\\n Ketik: LOKER <jenis pekerjaan>\\n Contoh: LOKER sopir\\n\\n5\ufe0f\u20e3 *SYARAT* - Info syarat & prosedur\\n Ketik: SYARAT <jenis layanan>\\n Contoh: SYARAT KTP\\n\\n\ud83d\udccc *UNTUK OWNER UMKM/JASA:*\\n\u2022 TUTUP LAPAK - Sembunyikan listing\\n\u2022 BUKA LAPAK - Tampilkan listing\\n\u2022 PIN BARU - Minta PIN baru\\n\\n\ud83d\udcde *KONTAK:*\\nKantor Kecamatan Besuk\\nSenin-Jumat: 08.00-15.00 WIB\\n\\n_Ketik MENU kapan saja untuk melihat daftar ini_`\n }\n};"
},
"id": "fallback-menu",
"name": "Fallback Menu",
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
1200,
400
],
"notes": "Shown if routing fails"
},
{
"parameters": {
"method": "POST",
"url": "http://waha-kecamatan:3000/api/sendText",
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "session",
"value": "default"
},
{
"name": "chatId",
"value": "={{ $json.chatId }}"
},
{
"name": "text",
"value": "={{ $json.reply }}"
}
]
},
"options": {}
},
"id": "send-reply",
"name": "Send Reply",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.1,
"position": [
1400,
200
]
},
{
"parameters": {
"respondWith": "json",
"responseBody": "={{ JSON.stringify({ success: true, message: 'Processed', intent: $('intent-detection').item.json.intent }) }}",
"options": {}
},
"id": "respond-webhook",
"name": "Respond to Webhook",
"type": "n8n-nodes-base.respondToWebhook",
"typeVersion": 1,
"position": [
1600,
200
]
}
],
"connections": {
"Webhook Trigger": {
"main": [
[
{
"node": "Normalize Payload",
"type": "main",
"index": 0
}
]
]
},
"Normalize Payload": {
"main": [
[
{
"node": "Anti-Loop Filter",
"type": "main",
"index": 0
}
]
]
},
"Anti-Loop Filter": {
"main": [
[
{
"node": "Intent Detection",
"type": "main",
"index": 0
}
]
]
},
"Intent Detection": {
"main": [
[
{
"node": "Intent Router",
"type": "main",
"index": 0
}
]
]
},
"Intent Router": {
"main": [
[
{
"node": "wf-menu",
"type": "main",
"index": 0
}
],
[],
[],
[],
[],
[],
[],
[],
[],
[
{
"node": "Fallback Menu",
"type": "main",
"index": 0
}
]
]
},
"wf-menu": {
"main": [
[
{
"node": "Send Reply",
"type": "main",
"index": 0
}
]
]
},
"Fallback Menu": {
"main": [
[
{
"node": "Send Reply",
"type": "main",
"index": 0
}
]
]
},
"Send Reply": {
"main": [
[
{
"node": "Respond to Webhook",
"type": "main",
"index": 0
}
]
]
}
},
"settings": {
"executionOrder": "v1"
},
"staticData": null,
"tags": [],
"triggerCount": 0,
"updatedAt": "2026-02-16T00:00:00.000Z",
"versionId": "2"
}
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About this workflow
whatsapp-router. Webhook trigger; 10 nodes.
Source: https://github.com/benchoaz/KecamatanSAE_final_version/blob/4b5ffebffbf40b8fd53ea57cd13f9523c085c953/n8n-workflows/whatsapp-router.json — original creator credit. Request a take-down →
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