Automatically consolidate Zendesk and Freshdesk ticket data into a unified performance dashboard with KPI calculations, Google Sheets logging, real-time Slack alerts, and weekly Gmail email reports. P
Never forget to send a satisfaction survey again! This workflow helps you automatically send CSAT surveys when a Freshdesk ticket is marked “Resolved” – and logs every response in Google Sheets for ea
FreshDesk:Contact:create get update getAll delete:Ticket:create get getAll update delete. Uses start, freshdesk. Manual trigger; 11 nodes.
Telegram Mondaycom. Uses telegramTrigger, mondayCom, telegram, freshdesk. Event-driven trigger; 8 nodes.
Manual Freshdesk. Uses manualTrigger, freshdesk. Event-driven trigger; 2 nodes.
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FAQ
How many n8n Freshdesk workflows are in the catalog?
6 n8n workflows in AutomationFlows currently use the Freshdesk integration — triggers, actions, or both.
How do I connect Freshdesk in n8n?
After importing the workflow JSON, n8n will prompt for Freshdesk credentials on the relevant nodes. AutomationFlows strips credential IDs before publishing — you'll add your own.
Can I combine these with other integrations?
Yes — most Freshdesk workflows pair with adjacent tools (Slack alerts, Google Sheets logging, OpenAI summarisation). Browse the integration tags on each workflow page to discover pairings.