This workflow corresponds to n8n.io template #8750 — we link there as the canonical source.
This workflow follows the Gmail Trigger → Google Sheets recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
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{
"id": "z8tZLnpHvPBBFius",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "Automate Zendesk ticket creation from Gmail and Slack with tracking",
"tags": [],
"nodes": [
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{
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{
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{
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{
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"settings": {
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"versionId": "80d03231-2fae-49ce-8c40-499fd5961bd6",
"connections": {
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"main": [
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{
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},
"Slack Trigger": {
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[
{
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}
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},
"Merge Channels": {
"main": [
[
{
"node": "Create Zendesk Ticket",
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}
]
]
},
"Check for Errors": {
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{
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[
{
"node": "Send Success Notification",
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},
"Format Sheet Data": {
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"node": "Log to Google Sheets",
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}
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},
"Log to Google Sheets": {
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[
{
"node": "Check for Errors",
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}
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},
"Normalize Gmail Data": {
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[
{
"node": "Merge Channels",
"type": "main",
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}
]
]
},
"Normalize Slack Data": {
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[
{
"node": "Merge Channels",
"type": "main",
"index": 1
}
]
]
},
"Create Zendesk Ticket": {
"main": [
[
{
"node": "Format Sheet Data",
"type": "main",
"index": 0
}
]
]
}
}
}
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About this workflow
Automatically convert Gmail emails and Slack messages into Zendesk support tickets with intelligent priority detection, comprehensive Google Sheets tracking, and real-time team notifications. Streamlines support workflows with zero manual ticket creation. 🎫📧 Monitors Gmail inbox…
Source: https://n8n.io/workflows/8750/ — original creator credit. Request a take-down →
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