The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"name": "Google Review Automation",
"nodes": [
{
"parameters": {
"path": "sale-completed",
"httpMethod": "POST",
"responseMode": "onReceived"
},
"id": "Webhook_Trigger",
"name": "Sale Completed Trigger",
"type": "n8n-nodes-base.webhook",
"typeVersion": 1,
"position": [
200,
300
],
"notes": "Expects payload: customer_name, phone, service, sale_id, review_link (optional), opted_out (optional bool)"
},
{
"parameters": {
"conditions": {
"string": [
{
"value1": "={{$json[\"sale_id\"]}}",
"operation": "isNotEmpty"
}
],
"boolean": [
{
"value1": "={{$json[\"opted_out\"]}}",
"value2": false
}
]
},
"combineOperation": "all"
},
"id": "Check_Dedup_OptOut",
"name": "Check: Valid & Not Opted Out",
"type": "n8n-nodes-base.if",
"typeVersion": 1,
"position": [
420,
300
],
"notes": "Passes only if sale_id is present (deduplication guard) and customer has not opted out"
},
{
"parameters": {
"amount": 2,
"unit": "days"
},
"id": "Wait_2_Days",
"name": "Wait 2 Days",
"type": "n8n-nodes-base.wait",
"typeVersion": 1,
"position": [
650,
180
]
},
{
"parameters": {
"from": "+1234567890",
"to": "={{$json[\"phone\"]}}",
"message": "Hey {{$json[\"customer_name\"]}} - Thanks for choosing us for your {{$json[\"service\"]}}. We'd really appreciate a quick Google review: {{$json[\"review_link\"] || \"https://g.page/r/YOUR-REVIEW-LINK/review\"}}"
},
"id": "Send_Review_SMS",
"name": "Send Review SMS",
"type": "n8n-nodes-base.twilio",
"typeVersion": 1,
"position": [
900,
180
],
"credentials": {
"twilioApi": {
"name": "<your credential>"
}
},
"continueOnFail": true
},
{
"parameters": {
"conditions": {
"string": [
{
"value1": "={{$json[\"error\"]}}",
"operation": "isEmpty"
}
]
}
},
"id": "Check_SMS1_Success",
"name": "SMS 1 Sent Successfully?",
"type": "n8n-nodes-base.if",
"typeVersion": 1,
"position": [
1130,
180
],
"notes": "Only continue to reminder sequence if first SMS was delivered"
},
{
"parameters": {
"amount": 5,
"unit": "days"
},
"id": "Wait_5_Days",
"name": "Wait 5 Days",
"type": "n8n-nodes-base.wait",
"typeVersion": 1,
"position": [
1360,
60
]
},
{
"parameters": {
"conditions": {
"boolean": [
{
"value1": "={{$json[\"opted_out\"]}}",
"value2": false
}
]
}
},
"id": "Check_OptOut_Before_Reminder",
"name": "Still Not Opted Out?",
"type": "n8n-nodes-base.if",
"typeVersion": 1,
"position": [
1580,
60
],
"notes": "Re-check opt-out status before sending reminder in case customer replied STOP after first SMS"
},
{
"parameters": {
"from": "+1234567890",
"to": "={{$json[\"phone\"]}}",
"message": "Hey {{$json[\"customer_name\"]}} - Just a quick follow-up. If you enjoyed your experience with us, a Google review would mean a lot. {{$json[\"review_link\"] || \"https://g.page/r/YOUR-REVIEW-LINK/review\"}} Reply STOP to opt out."
},
"id": "Reminder_SMS",
"name": "Send Reminder SMS",
"type": "n8n-nodes-base.twilio",
"typeVersion": 1,
"position": [
1800,
60
],
"credentials": {
"twilioApi": {
"name": "<your credential>"
}
},
"continueOnFail": true
},
{
"parameters": {
"conditions": {
"string": [
{
"value1": "={{$json[\"error\"]}}",
"operation": "isEmpty"
}
]
}
},
"id": "Check_SMS2_Success",
"name": "SMS 2 Sent Successfully?",
"type": "n8n-nodes-base.if",
"typeVersion": 1,
"position": [
2030,
60
],
"notes": "Only notify owner if reminder SMS was actually delivered"
},
{
"parameters": {
"fromEmail": "business@example.com",
"toEmail": "owner@example.com",
"subject": "Review Reminder Sent \u2014 {{$json[\"customer_name\"]}}",
"text": "Both review request SMSes were successfully sent to {{$json[\"customer_name\"]}} ({{$json[\"phone\"]}}) for their {{$json[\"service\"]}}.\n\nSale ID: {{$json[\"sale_id\"]}}\n\nNo further action needed unless they respond."
},
"id": "Notify_Owner",
"name": "Notify Owner",
"type": "n8n-nodes-base.gmail",
"typeVersion": 1,
"position": [
2260,
60
],
"credentials": {
"gmailOAuth2": {
"name": "<your credential>"
}
}
},
{
"parameters": {
"fromEmail": "business@example.com",
"toEmail": "owner@example.com",
"subject": "Review SMS Failed \u2014 {{$json[\"customer_name\"]}}",
"text": "An SMS in the review sequence failed to send.\n\nCustomer: {{$json[\"customer_name\"]}}\nPhone: {{$json[\"phone\"]}}\nSale ID: {{$json[\"sale_id\"]}}\nError: {{$json[\"error\"]}}\n\nPlease follow up manually."
},
"id": "Notify_Owner_Error",
"name": "Notify Owner of Failure",
"type": "n8n-nodes-base.gmail",
"typeVersion": 1,
"position": [
1360,
420
],
"credentials": {
"gmailOAuth2": {
"name": "<your credential>"
}
}
}
],
"connections": {
"Sale Completed Trigger": {
"main": [
[
{
"node": "Check: Valid & Not Opted Out",
"type": "main",
"index": 0
}
]
]
},
"Check: Valid & Not Opted Out": {
"main": [
[
{
"node": "Wait 2 Days",
"type": "main",
"index": 0
}
],
[]
]
},
"Wait 2 Days": {
"main": [
[
{
"node": "Send Review SMS",
"type": "main",
"index": 0
}
]
]
},
"Send Review SMS": {
"main": [
[
{
"node": "SMS 1 Sent Successfully?",
"type": "main",
"index": 0
}
]
]
},
"SMS 1 Sent Successfully?": {
"main": [
[
{
"node": "Wait 5 Days",
"type": "main",
"index": 0
}
],
[
{
"node": "Notify Owner of Failure",
"type": "main",
"index": 0
}
]
]
},
"Wait 5 Days": {
"main": [
[
{
"node": "Still Not Opted Out?",
"type": "main",
"index": 0
}
]
]
},
"Still Not Opted Out?": {
"main": [
[
{
"node": "Send Reminder SMS",
"type": "main",
"index": 0
}
],
[]
]
},
"Send Reminder SMS": {
"main": [
[
{
"node": "SMS 2 Sent Successfully?",
"type": "main",
"index": 0
}
]
]
},
"SMS 2 Sent Successfully?": {
"main": [
[
{
"node": "Notify Owner",
"type": "main",
"index": 0
}
],
[
{
"node": "Notify Owner of Failure",
"type": "main",
"index": 0
}
]
]
}
},
"active": false,
"settings": {},
"versionId": "2"
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
gmailOAuth2twilioApi
Pro
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About this workflow
Google Review Automation. Uses twilio, gmail. Webhook trigger; 11 nodes.
Source: https://github.com/zayd100/ReviewPing/blob/main/workflow.json — original creator credit. Request a take-down →
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