Yassin Zehar 
This workflow corresponds to n8n.io template #12208 — we link there as the canonical source.
This workflow follows the Gmail → Notion recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": "Zbx84joCbOubzYI3",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "Product UAT Feedback \u2192 AI Triage + Notion Upsert + Closed Loop",
"tags": [
{
"id": "bX1tZbypCr5HBJMz",
"name": "product management",
"createdAt": "2025-11-20T18:06:00.432Z",
"updatedAt": "2025-11-20T18:06:00.432Z"
},
{
"id": "rYuINsb3Y1XjrgNv",
"name": "Productivity",
"createdAt": "2025-08-02T17:36:49.812Z",
"updatedAt": "2025-08-02T17:36:49.812Z"
}
],
"nodes": [
{
"id": "0fc12b8d-cdd0-4bdb-bde3-387055f7f6d9",
"name": "trigger",
"type": "n8n-nodes-base.webhook",
"position": [
496,
-192
],
"parameters": {
"path": "0c47919b-ae34-4016-b11b-ff84c49c036e",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 2.1
},
{
"id": "0a104598-da2c-4843-bd69-beae42d58027",
"name": "normalize",
"type": "n8n-nodes-base.code",
"position": [
880,
0
],
"parameters": {
"jsCode": "const input = $json || {};\n\nconst source = input.source || input.uat?.source || \"webhook\";\nconst testerName = input.tester_name || input.tester?.name || input.uat?.tester_name || \"\";\nconst testerEmail = input.tester_email || input.tester?.email || input.uat?.tester_email || \"\";\nconst messageRaw = input.message || input.text || input.feedback || input.uat?.message_raw || \"\";\nconst buildVersion = input.build_version || input.uat?.build_version || \"unknown\";\nconst pageUrl = input.page_url || input.uat?.page_url || \"\";\nconst screenshotUrl = input.screenshot_url || input.uat?.screenshot_url || \"\";\n\nreturn {\n uat: {\n source,\n tester_name: testerName,\n tester_email: testerEmail,\n message_raw: messageRaw,\n build_version: buildVersion,\n page_url: pageUrl,\n screenshot_url: screenshotUrl,\n received_at: new Date().toISOString(),\n },\n};\n"
},
"typeVersion": 2
},
{
"id": "8d100868-818d-49ea-88ba-9cdad7edf0b2",
"name": "parsing and validation",
"type": "n8n-nodes-base.code",
"position": [
1600,
0
],
"parameters": {
"jsCode": "// Try multiple possible fields depending on node output\nconst raw =\n $json.output ||\n $json.text ||\n $json.message ||\n ($json.response?.text) ||\n ($json.data?.[0]?.content) ||\n ($json.response?.[0]?.message?.content) ||\n\n \"\";\n\nlet triage;\nlet parseOk = true;\n\ntry {\n triage = JSON.parse(raw);\n} catch (e) {\n parseOk = false;\n triage = {\n sentiment: \"Negative\",\n type: \"Noise\",\n severity: \"Minor\",\n summary: \"AI response could not be parsed as JSON.\",\n components: [\"other\"],\n repro_steps: [],\n suggested_title: \"UAT feedback (manual triage)\",\n confidence: 0,\n };\n}\n\n// Normalize + validate\nconst allowedType = [\"CriticalBug\", \"UXImprovement\", \"FeatureRequest\", \"Noise\"];\nif (!allowedType.includes(triage.type)) triage.type = \"Noise\";\n\nconst allowedSeverity = [\"Blocker\", \"Critical\", \"Major\", \"Minor\"];\nif (!allowedSeverity.includes(triage.severity)) triage.severity = \"Minor\";\n\nconst allowedSentiment = [\"Positive\", \"Negative\"];\nif (!allowedSentiment.includes(triage.sentiment)) triage.sentiment = \"Negative\";\n\ntriage.confidence = Math.max(0, Math.min(1, Number(triage.confidence ?? 0)));\n\nreturn {\n ...$json,\n triage: {\n ...triage,\n parse_ok: parseOk,\n },\n};\n"
},
"typeVersion": 2
},
{
"id": "4fd7632f-c669-4515-aace-a5ac06294387",
"name": "double check",
"type": "n8n-nodes-base.notion",
"position": [
1856,
0
],
"parameters": {
"text": "={{ $json.triage.suggested_title || $json.triage.summary }}",
"options": {},
"operation": "search"
},
"credentials": {
"notionApi": {
"name": "<your credential>"
}
},
"typeVersion": 2.2
},
{
"id": "1cc8d2a9-1d9f-4e1d-ad28-28e97d0e10e1",
"name": "tester email",
"type": "n8n-nodes-base.gmail",
"position": [
3280,
128
],
"parameters": {
"sendTo": "={{ $json.uat.tester_email }}",
"message": "={{ $json.reply.body }}",
"options": {},
"subject": "={{ $json.reply.subject }}"
},
"credentials": {
"gmailOAuth2": {
"name": "<your credential>"
}
},
"typeVersion": 2.1
},
{
"id": "77c7b891-56d5-4b69-9072-5abab50994d7",
"name": "slack tester",
"type": "n8n-nodes-base.slack",
"position": [
3280,
-96
],
"parameters": {
"text": "={{ $json.reply.body }}",
"user": {
"__rl": true,
"mode": "list",
"value": "U09UKKK9R25",
"cachedResultName": "analyticsn8n"
},
"select": "user",
"otherOptions": {},
"authentication": "oAuth2"
},
"credentials": {
"slackOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 2.3
},
{
"id": "98f87f71-882a-4503-ba4a-c54f9a8c191e",
"name": "clean text",
"type": "n8n-nodes-base.code",
"position": [
1040,
0
],
"parameters": {
"jsCode": "const msg = $json.uat?.message_raw || \"\";\n\nconst cleaned = msg\n .replace(/<[^>]*>/g, \" \")\n .replace(/\\s+/g, \" \")\n .trim()\n .slice(0, 3000);\n\nreturn {\n ...$json,\n uat: {\n ...$json.uat,\n message_clean: cleaned,\n },\n};\n"
},
"typeVersion": 2
},
{
"id": "7f3bddf4-10f7-407c-88ff-b80ded7f81c0",
"name": "if found",
"type": "n8n-nodes-base.if",
"position": [
2048,
0
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "4735e31c-1ba2-4dc7-ade6-3f00759efa49",
"operator": {
"type": "number",
"operation": "gt"
},
"leftValue": "=={{ ($json.results || $json.data || []).length }}",
"rightValue": 0
}
]
}
},
"typeVersion": 2.2
},
{
"id": "e1fb44fa-36db-48ec-9254-7610b6ef00d9",
"name": "compose reply branch 2",
"type": "n8n-nodes-base.set",
"position": [
2704,
16
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "64412928-6923-44ac-95bb-9325504b8fa5",
"name": "reply.subject",
"type": "string",
"value": "UAT feedback received \u2014 Feature request logged"
},
{
"id": "bff73169-e5d9-4248-bf2c-9aedf09db542",
"name": "reply.body",
"type": "string",
"value": "=Hi {{ $json.uat.tester_name }},\\n\\nThanks for the feature request!\\n\\n\\\"{{ $json.triage.summary }}\\\"\\n\\nWe've added it to our roadmap backlog for the product team to review.\\n\\nBest,\\nThe Team"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "2821b3e2-049e-4bb9-92fa-7a6786f9cc61",
"name": "Sticky Note4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-48,
-752
],
"parameters": {
"width": 400,
"height": 1328,
"content": "## How it works\n\nThis workflow automates Product UAT feature request triage using AI and Notion.\n\nWhen feedback is submitted via a webhook, the workflow normalizes and cleans the input into a consistent, AI-ready structure. An AI model analyzes the feedback to classify its type, generate a short summary and suggested title, and assign a confidence score.\n\nFor feature requests, the workflow searches an existing Notion database to prevent duplicates. If a matching entry exists, it is updated; otherwise, a new roadmap item is created.\n\nFinally, the workflow notifies the tester via Slack or email and responds to the original webhook with a structured status payload, ensuring full traceability."
},
"typeVersion": 1
},
{
"id": "aa17f050-d8e4-4efb-9e0e-396bb3064560",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
384,
-752
],
"parameters": {
"color": 7,
"width": 768,
"height": 1328,
"content": "## Ingestion & Normalization\n\nReceives feedback via webhook and standardizes fields (tester, build, page, message) into a consistent uat.* structure, then cleans the message for AI processing."
},
"typeVersion": 1
},
{
"id": "5b741f6b-b52b-4566-9ad9-fa79a040d744",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
1184,
-752
],
"parameters": {
"color": 7,
"width": 576,
"height": 1328,
"content": "## AI Triage\n\nUses an AI model to classify feedback (type, severity, summary, title, confidence) and outputs structured JSON for automation."
},
"typeVersion": 1
},
{
"id": "54678c3b-9143-4497-a20c-753b0ffbcd23",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
1792,
-752
],
"parameters": {
"color": 7,
"width": 1056,
"height": 1328,
"content": "## Notion Dedupe & Upsert\n\nSearches Notion by suggested title to avoid duplicates. If found \u2192 update the existing page. If not \u2192 create a new roadmap/backlog entry."
},
"typeVersion": 1
},
{
"id": "70bebf34-35cd-4e0a-bd56-196973db9357",
"name": "Webhook response",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
3584,
0
],
"parameters": {
"options": {
"responseKey": "={ \"status\": \"received\", \"type\": \"{{ $json.triage.type }}\", \"severity\": \"{{ $json.triage.severity }}\", \"confidence\": \"{{ $json.triage.confidence }}\" }",
"responseCode": 200
},
"respondWith": "allIncomingItems"
},
"typeVersion": 1.4
},
{
"id": "48d97351-e626-4e38-af1d-7bb0ee515e0e",
"name": "how to contact",
"type": "n8n-nodes-base.if",
"position": [
2992,
16
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "8433c8f3-bdaf-4c64-af3c-7c091e51b8cc",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.uat.source }}",
"rightValue": "slack"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "0ebec36c-a116-4f1d-9530-548dd855ab8e",
"name": "update notion database",
"type": "n8n-nodes-base.notion",
"position": [
2368,
-96
],
"parameters": {
"pageId": {
"__rl": true,
"mode": "url",
"value": "=youridpage.com"
},
"options": {},
"resource": "databasePage",
"operation": "update"
},
"credentials": {
"notionApi": {
"name": "<your credential>"
}
},
"typeVersion": 2.2
},
{
"id": "c1776c0f-1be6-4b8e-a991-504e67b87001",
"name": "create notion database",
"type": "n8n-nodes-base.notion",
"position": [
2368,
128
],
"parameters": {
"title": "Add Roadmap Idea",
"blockUi": {
"blockValues": [
{
"textContent": "=Title = suggested_title\n\nSummary\n\nComponent(s)\n\nBuild version\n\nTester\n\nSource\n\n\u201cStatus\u201d = New\n\n\u201cImpact\u201d"
}
]
},
"options": {},
"resource": "databasePage",
"databaseId": {
"__rl": true,
"mode": "list",
"value": "2b311ca2-096c-8049-a5ab-de07d643edca",
"cachedResultUrl": "https://www.notion.so/",
"cachedResultName": "2b311ca2-096c-8049-a5ab-de07d643edca"
}
},
"credentials": {
"notionApi": {
"name": "<your credential>"
}
},
"typeVersion": 2.2
},
{
"id": "49b40fff-f358-478e-8b95-6e938125d164",
"name": "AI agent",
"type": "@n8n/n8n-nodes-langchain.openAi",
"position": [
1296,
0
],
"parameters": {
"modelId": {
"__rl": true,
"mode": "list",
"value": "gpt-5.2",
"cachedResultName": "GPT-5.2"
},
"options": {},
"responses": {
"values": [
{
"content": "=Analyze this UAT feedback and return ONLY JSON.\n\nContext:\n- build_version: {{ $json.uat.build_version }}\n- page_url: {{ $json.uat.page_url }}\n- screenshot_url: {{ $json.uat.screenshot_url }}\n\nFeedback:\n{{ $json.uat.message_clean }}\n\nJSON schema (strict):\n{\n \"sentiment\": \"Positive|Negative\",\n \"type\": \"CriticalBug|UXImprovement|FeatureRequest|Noise\",\n \"severity\": \"Blocker|Critical|Major|Minor\",\n \"summary\": \"string (max 160 chars)\",\n \"components\": [\"string\"],\n \"repro_steps\": [\"string\"],\n \"suggested_title\": \"string (max 80 chars)\",\n \"confidence\": 0.0\n}\n\nRules:\n- If the user reports something broken, crash, data loss, payment failure, login failure => type=CriticalBug and severity at least Critical.\n- If unclear or not actionable => type=Noise, confidence <= 0.5\n- repro_steps should be empty array if not inferable.\n- components: choose from [login, onboarding, checkout, search, profile, settings, performance, ui, api, other].\n"
}
]
},
"builtInTools": {}
},
"credentials": {
"openAiApi": {
"name": "<your credential>"
}
},
"typeVersion": 2
},
{
"id": "948e4e18-efad-48e9-9be1-dd86d8d640be",
"name": "data merge",
"type": "n8n-nodes-base.merge",
"position": [
704,
0
],
"parameters": {
"mode": "combine",
"options": {},
"combineBy": "combineByPosition"
},
"typeVersion": 3.2
},
{
"id": "b27f36b3-c980-4114-99e3-636368065ecf",
"name": "data mapping",
"type": "n8n-nodes-base.set",
"position": [
496,
192
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "0346a94c-9b3c-4317-8085-ea2505521edf",
"name": "cfg.jiraProjectKey",
"type": "string",
"value": "UAT"
},
{
"id": "caf9cd84-2d85-4faa-bd7b-c7e240bf6c7f",
"name": "cfg.jiraIssueTypeBug",
"type": "string",
"value": "Bug"
},
{
"id": "da76905d-3985-4eae-88da-b705580e38c6",
"name": "cfg.slackChannelEng",
"type": "string",
"value": "#eng-uat"
},
{
"id": "c96cb9ed-66db-463d-a7a8-145d1cc3c9d9",
"name": "cfg.slackChannelPm",
"type": "string",
"value": "#product-uat"
},
{
"id": "1c3b1959-e21a-487e-b121-3662b8914819",
"name": "cfg.sheetIdDigest",
"type": "string",
"value": "YourID"
},
{
"id": "059b436b-a29b-4991-a72e-c8bd4b844722",
"name": "cfg.manualReviewEmail",
"type": "string",
"value": "user@example.com"
},
{
"id": "25dbf28f-db8a-4a49-9cbf-587276851c61",
"name": "cfg.confidenceThreshold",
"type": "number",
"value": 0.6
},
{
"id": "745af86b-f13d-4ead-a322-ab4e2473e3d6",
"name": "cfg.dedupeEnabled",
"type": "boolean",
"value": false
},
{
"id": "dd5c4b90-2919-4d15-8768-913c9b5ae62e",
"name": "cfg.llmProvider",
"type": "string",
"value": "openai"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "b3605c3d-e2f3-4265-94bd-232caa190e16",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
2880,
-752
],
"parameters": {
"color": 7,
"width": 880,
"height": 1328,
"content": "## Closed Loop\n\nSends a confirmation to the tester (Slack DM or email) and responds to the original webhook with status + triage metadata."
},
"typeVersion": 1
}
],
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "8a685080-dee8-44e1-9c88-8fbaea2bb2ee",
"connections": {
"trigger": {
"main": [
[
{
"node": "data merge",
"type": "main",
"index": 0
}
]
]
},
"AI agent": {
"main": [
[
{
"node": "parsing and validation",
"type": "main",
"index": 0
}
]
]
},
"if found": {
"main": [
[
{
"node": "update notion database",
"type": "main",
"index": 0
}
],
[
{
"node": "create notion database",
"type": "main",
"index": 0
}
]
]
},
"normalize": {
"main": [
[
{
"node": "clean text",
"type": "main",
"index": 0
}
]
]
},
"clean text": {
"main": [
[
{
"node": "AI agent",
"type": "main",
"index": 0
}
]
]
},
"data merge": {
"main": [
[
{
"node": "normalize",
"type": "main",
"index": 0
}
]
]
},
"data mapping": {
"main": [
[
{
"node": "data merge",
"type": "main",
"index": 1
}
]
]
},
"double check": {
"main": [
[
{
"node": "if found",
"type": "main",
"index": 0
}
]
]
},
"slack tester": {
"main": [
[
{
"node": "Webhook response",
"type": "main",
"index": 0
}
]
]
},
"tester email": {
"main": [
[
{
"node": "Webhook response",
"type": "main",
"index": 0
}
]
]
},
"how to contact": {
"main": [
[
{
"node": "slack tester",
"type": "main",
"index": 0
}
],
[
{
"node": "tester email",
"type": "main",
"index": 0
}
]
]
},
"compose reply branch 2": {
"main": [
[
{
"node": "how to contact",
"type": "main",
"index": 0
}
]
]
},
"create notion database": {
"main": [
[
{
"node": "compose reply branch 2",
"type": "main",
"index": 0
}
]
]
},
"parsing and validation": {
"main": [
[
{
"node": "double check",
"type": "main",
"index": 0
}
]
]
},
"update notion database": {
"main": [
[
{
"node": "compose reply branch 2",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
gmailOAuth2notionApiopenAiApislackOAuth2Api
Pro
For the full experience including quality scoring and batch install features for each workflow upgrade to Pro
About this workflow
Automatically triage Product UAT feedback with AI, deduplicate it against your existing Notion backlog, create/update the right Notion item, and close the loop with the tester (Slack or email).
Source: https://n8n.io/workflows/12208/ — original creator credit. Request a take-down →
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