Marth - Business Automation This workflow corresponds to n8n.io template #6552 — we link there as the canonical source.
This workflow follows the Gmail → Gmail Trigger recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": "2ddSyC3XvHRUnNMs",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "The Proactive & Intelligent Customer Support Hub",
"tags": [],
"nodes": [
{
"id": "e0c8199f-ee1b-4415-980e-89fa9961d9cd",
"name": "Gmail Trigger",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
0,
-80
],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "a704cc0d-88dd-4621-9da7-d494d7e1ea15",
"name": "AI Agent for Triage, Sentiment & Drafting",
"type": "@n8n/n8n-nodes-langchain.openAi",
"position": [
224,
-80
],
"parameters": {},
"typeVersion": 1.8
},
{
"id": "75d973d7-81c6-415f-b7d6-96922b9d5b53",
"name": "Parse AI Output",
"type": "n8n-nodes-base.code",
"position": [
624,
-80
],
"parameters": {},
"typeVersion": 2
},
{
"id": "fe0e2e5f-6097-481c-8e77-3144960a3a70",
"name": "Check for Critical Issues",
"type": "n8n-nodes-base.if",
"position": [
848,
-64
],
"parameters": {},
"typeVersion": 2.2
},
{
"id": "fd075870-104d-49df-a71c-e8a513f22a06",
"name": "High-Priority Alert",
"type": "n8n-nodes-base.slack",
"position": [
1088,
-64
],
"parameters": {},
"typeVersion": 2.3
},
{
"id": "09f642a2-2a25-4419-b855-021680aed4be",
"name": "Create Support Ticket",
"type": "n8n-nodes-base.trello",
"position": [
1312,
-64
],
"parameters": {},
"typeVersion": 1
},
{
"id": "8e117fcd-5b90-4006-b8ef-0b2d0975cc39",
"name": "Automate Response",
"type": "n8n-nodes-base.if",
"position": [
1088,
128
],
"parameters": {},
"typeVersion": 2.2
},
{
"id": "c40ebf01-019b-40ea-a9ce-06ce0ce829d9",
"name": "Send a message",
"type": "n8n-nodes-base.gmail",
"position": [
1312,
128
],
"parameters": {},
"typeVersion": 2.1
},
{
"id": "cc79989b-991e-42aa-9873-b238869bb90c",
"name": "Log Data",
"type": "n8n-nodes-base.googleSheets",
"position": [
1504,
-64
],
"parameters": {},
"typeVersion": 4.6
},
{
"id": "69a1619c-ec6c-413c-a8bb-f59394275203",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-64,
-128
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "1dc75ed9-a84a-4f2c-af08-ca353b68f385",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
192,
-128
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "c1ed676b-4410-4ade-bc86-78e9266fb739",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
800,
-128
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "b372c700-f194-42c0-8d96-3292b9a93e22",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
1056,
-128
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "32a617f8-612e-4f31-8837-5d97d73e244e",
"name": "Sticky Note4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-64,
128
],
"parameters": {
"content": ""
},
"typeVersion": 1
}
],
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "dbff2037-896a-4c53-a978-07cbb0d9b845",
"connections": {
"Gmail Trigger": {
"main": [
[
{
"node": "AI Agent for Triage, Sentiment & Drafting",
"type": "main",
"index": 0
}
]
]
},
"Parse AI Output": {
"main": [
[
{
"node": "Check for Critical Issues",
"type": "main",
"index": 0
}
]
]
},
"Automate Response": {
"main": [
[
{
"node": "Send a message",
"type": "main",
"index": 0
}
]
]
},
"High-Priority Alert": {
"main": [
[
{
"node": "Create Support Ticket",
"type": "main",
"index": 0
}
]
]
},
"Create Support Ticket": {
"main": [
[
{
"node": "Log Data",
"type": "main",
"index": 0
}
]
]
},
"Check for Critical Issues": {
"main": [
[
{
"node": "High-Priority Alert",
"type": "main",
"index": 0
}
],
[
{
"node": "Automate Response",
"type": "main",
"index": 0
}
]
]
},
"AI Agent for Triage, Sentiment & Drafting": {
"main": [
[
{
"node": "Parse AI Output",
"type": "main",
"index": 0
}
]
]
}
}
}
For the full experience including quality scoring and batch install features for each workflow upgrade to Pro
About this workflow
This workflow is a comprehensive, AI-powered system that acts as a virtual support manager. It automates the entire process of handling incoming support tickets, ensuring speed, accuracy, and efficiency. Ticket Ingestion: The workflow starts when a new email arrives in your…
Source: https://n8n.io/workflows/6552/ — original creator credit. Request a take-down →
Related workflows
Workflows that share integrations, category, or trigger type with this one. All free to copy and import.
Complete AI-powered sales system Automates lead capture, qualification, and follow-up from multiple channels. AI INTELLIGENCE:
Overview
A fully automated, AI-powered email assistant built in n8n that reads incoming emails, understands their intent and sentiment, classifies them by category, drafts intelligent context-aware replies, an
Small teams, solo operators, and security-conscious individuals who receive email attachments from external senders. Useful for freelancers, agencies, HR teams, and anyone handling CVs, invoices, or d
An automated quote generation system that monitors your inbox, classifies quote requests using AI, calculates intelligent pricing based on historical data, and provides a professional dashboard for re